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BEST WESTERN Regency Plaza Hotel - St. Paul East

3.0 of 5 970 Helena Avenue North, Oakdale, MN 55128-5388
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Certificate of Excellence 2014
BEST WESTERN Regency Plaza Hotel - St. Paul East
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BEST WESTERN Regency Plaza Hotel - St. Paul East
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126 reviews from our community

Traveler rating
    52
    45
    15
    8
    6
See reviews for
41
27
8
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Estes Park
Top Contributor
125 reviews 125 reviews
29 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here while visiting family over the holiday weekend. Our second time here and it was just as good. Staff were all helpful and polite. Breakfast options were plentiful. Rooms were spacious, full of amenities and cleaned well daily. Would stay here again for sure.

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bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear you enjoyed your stay with us and that our amenities accommodated your needs for you stay. We look forward to seeing you again on your next trip to the area. All... More 

1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

When we first checked in, the man named Chau that was running the front desk, was very rude, then when I went to confirm that we were in a double Queen room, he told me that they had me down for a king with a sofa sleeper, I proved it to him because I had my confirmation letter right in... More 

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janesville, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Room was clean, 2 queen beds, mini frig, microwave, nice shower, big screen tv. Large breakfast area with lots of tables. Breakfast was wonderful with plenty of variety for adults and kids. Next time we will bring our swim suits to check out the large hot tub. Easy access off 694 loop. Lots of restaurants nearby on Radio Drive. Italian... More 

Review collected in partnership with Best Western

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bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So pleased to hear you had a great stay with us and that you enjoyed a nice meal at one of the restaurants that share our parking lot with us. Looking forward to seeing you... More 

ONeill, United States
1 review
5 of 5 stars Reviewed November 10, 2014

This hotel was very, very nice. Clean and well decorated rooms. Very hospitable staff. The breakfast bar had a nice selection of items to offer. The hot tub could have been a little warmer, but all in all, this was a fantastic stay :)

Review collected in partnership with Best Western

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bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated. So pleased to hear your recent stay with us was enjoyable. Looking forward to seeing you again on our next trip to the area. All the best, BW Staff More 

Onalaska, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 6, 2014

A great place to stay in the eastern side of the Twin Cities. Hotel is very clean, well run, and the personnel are very friendly and helpful. Hotel has fitness center and spa. Breakfast was very good. Easy location just off I-94 & I-694. Two restaurants within a short walk.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review in TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. Pleased to hear your stay with us was great and that you were able to enjoy our deluxe continental hot breakfast. Looking forward to you next stay with us when your in the area next... More 

Tomah
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2014

Xcel Energy Center & Wild hockey was our mission! We arrived a bit early, but the front desk had no problems getting settled in within a few minutes. This hotel is very convenient for east side St. Paul venues. The rooms are huge! Everything was spotless clean and smelled good. The room was attractive and environmentally comfortable. The location had... More 

Was this review helpful? Yes
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear you had a pleasant stay with us and were able to enjoy some of our amenities that the hotel offers. Looking forward to seeing you again on your next trip to... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed over night on our way north east and had a excellent stay. The room was clean and the bed comfortable. So glad it was pet friendly as well. The rates were very reasonable as well. We arrived very late and the staff was very accommodating.

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bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Karen M, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear that your stay with us was very enjoyable! We look forward to seeing you again on your next trip to the area. All the best, BW Staff More 

Royal Oak, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

We had reserved a king suite. The room was newly remodeled with a great bed and superior furnishings. A very restful evening. Bonus… 2 good restaurants within walking distance (same parking lot as hotel)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear you enjoyed your stay with us! Looking forward to seeing you again on your next trip to the area. All the best, BW Staff More 

Rochester, NY, United States
1 review
2 of 5 stars Reviewed October 20, 2014

I've stayed here many times over the years, the staff has really become disengaged. You could walk through the lobby on fire and they wouldn't notice you. Breakfast offering has also suffered. The rooms are kept clean, but the fixtures are breaking. The handles are falling off the (cheap)dresser. The large flat panel TV is great, but that's a poor... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us . Your time and input is greatly appreciated. I'm so sorry to hear about the type of customer service you experienced. This certainly doesn't meet our expectations of what our guest should expect for customer service. We are currently in the process... More 

Naples, Florida
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 25, 2014

We stayed here for a week in August. Beds were uncomfortable and creaked loudly every time you moved. Noise coming from bathroom vent was distracting. Elevator was noisy and had a wire coming out of the ceiling. The location was convenient and it was quiet but the hotel could use some TLC.

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Additional Information about BEST WESTERN Regency Plaza Hotel - St. Paul East

Address: 970 Helena Avenue North, Oakdale, MN 55128-5388
Phone Number:
Location: United States > Minnesota > Oakdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Regency Plaza Hotel - St. Paul East 3*
Number of rooms: 79
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Also Known As:
Best Western Oakdale

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