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All 2 Oakdale hotels

BEST WESTERN Regency Plaza Hotel - St. Paul East

3.0 of 5 Hotel   |   970 Helena Avenue North, Oakdale, MN 55128-5388
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Ranked #2 of 2 Hotels in Oakdale
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
Ted B Naples, Florida
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117 reviews from our community

Traveler rating
    48
    42
    14
    7
    6
See reviews for
38
24
8
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Naples, Florida
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for a week in August. Beds were uncomfortable and creaked loudly every time you moved. Noise coming from bathroom vent was distracting. Elevator was noisy and had a wire coming out of the ceiling. The location was convenient and it was quiet but the hotel could use some TLC.

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Albuquerque, New Mexico
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our room was huge and well decorated. Internet speed was sufficient enough so that we could use our Skype and enjoy our granddaughter in a distant location. It was very quiet and peaceful as it is a bit off the freeway. Breakfast was average in quality.

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bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your regarding your recent stay at the Best Western Regency Plaza. Your time and input are greatly appreciated! So glad to hear you enjoyed your stay with us. Looking forward to seeing you again on your next visit to the area. All the best, BW Staff More

Wisconsin
Top Contributor
81 reviews 81 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Place was clean, staff didn't seem to care if I was there at all. No hello as I came and left just not a care. The beds creek when you sit on them sure sign that the mattresses are old with even older springs. To sleep on them was like going back in time. A friend said if you want... More

Was this review helpful? Yes 1
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated! I am so sorry to hear about the type of customer service you experienced. This certainly does not meet our expectations of what our guests should be able to expect in customer service. We will... More

Prescott Valley, Arizona
Top Contributor
210 reviews 210 reviews
70 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed August 17, 2014

Been here before, its a good location for visiting family, right next to interstate but not noisy. You can walk in close by housing neighborhood for a good relaxing stroll. Had two separate stays within a week and both check-in's were efficient and friendly, but Misty was really on top of her game, helpful and informative. Didn't receive room requested... More

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bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear twominks, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated. We are in the process of evaluating and improving all the decor issues you mentioned. We recently updated the bathrooms in each room and will be focusing on the rest of the guest... More

Spokane, United States
1 review
5 of 5 stars Reviewed August 14, 2014

Great hotel and Great location I choose it for a wedding party and a great place to get ready for the big day Breakfast was a great savings! I will stay here again if I am in Minnesota. I had 2 rooms and they put us next to each other so we could socialize. The hot tub was perfect for... More

Review collected in partnership with Best Western

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bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Beverly F, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us at the Best Western Regency Plaza. Your time and input are greatly appreciated! Glad to hear you enjoyed your stay with us and enjoyed our expanded breakfast offerings. We look forward to your next visit to Minnesota! All the... More

Minot, North Dakota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed August 11, 2014

The room was spacious, clean, and the decor was up to date with a relaxing feeling. The Internet was a decent speed and the TV had the whole package of channels. There were 2 restaurants in the hotel parking lot which is nice especially if your tired of fast food. There was a small shopping area nearby and the price... More

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bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Kristina S, Thank you for taking the time to write a review on TripAdvisor regarding your regarding your recent stay at the Best Western Regency Plaza. Your time and input are greatly appreciated! So glad to hear you enjoyed your stay with us. Good to see your family was able to take advantage of some of the amenities and... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 9, 2014 via mobile

At first i was excited to stay here. The first night was great but when I came down for breakfast i experienced the worst customer service i have ever had to deal with!!! My family was trying to quickly eat breakfast, and with no regard, the disrespectful worker starts taking things away so we had to just "deal" with what... More

Was this review helpful? Yes 2
bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear John155155, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated! I am so sorry to hear about the type of customer service you experienced. This certainly does not meet our expectations of what our guests should be able to expect in customer service.... More

Grand Forks, United States
1 review
5 of 5 stars Reviewed August 6, 2014

We had a short but wonderful stay at the BW Regency Plaza Hotel in St.Paul East in Oakdale, MN, We were on our way to a family reunion in Wisconsin and it was very easy to get off of I 694 and easy then to get on I94 east.

Review collected in partnership with Best Western

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bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Marica W, Thank you so much for taking the time to write a review on TripAdvisor regarding your recent stay with us at the Best Western Regency Plaza. Your time and input is greatly appreciated. Glad you enjoyed your stay with us. Hope you can stay a little longer next trip and enjoy everything the hotel and surrounding area... More

Thunder Bay, Canada
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 5, 2014

My husband and I have stayed at this property many times over the past 5 years, most recently July 25, 26 & 27, 2014. Every time we have stayed, we've had a clean, fresh & bright room. Included in the hotel fee is free parking, breakfast & wifi. The hotel is in close proximity to Woodbury & Tamarack Village, so... More

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bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear gordon24freak, Thank you for taking the time to write a review on TripAdvisor regarding your most recent stay with us at the Best Western Regency Plaza. Your time and input are greatly appreciated! We are so glad to hear that you consistently enjoy your stays with us. We appreciate that you continually chose to stay with us and hope... More

Omaha, United States
1 review
5 of 5 stars Reviewed August 4, 2014

I only stayed one night on a motorcycle tour but the location, close to freeway access was very convenient along with an excelent gas station nearby and a couple of eateries across the parking lot made this an excellent choice for the end of a long days ride.

Review collected in partnership with Best Western

Was this review helpful? Yes
bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Joel H, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay at the Best Western Regency Plaza. Your time and input are greatly appreciated! Glad we were able to get you rested up after a long day of riding. Hopefully next time you can stay a little longer and explore the surrounding... More

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Additional Information about BEST WESTERN Regency Plaza Hotel - St. Paul East

Address: 970 Helena Avenue North, Oakdale, MN 55128-5388
Phone Number:
Location: United States > Minnesota > Oakdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Regency Plaza Hotel - St. Paul East 3*
Number of rooms: 79
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Also Known As:
Best Western Oakdale

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