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BEST WESTERN Regency Plaza Hotel - St. Paul East

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970 Helena Avenue North, Oakdale, MN 55128-5388
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BEST WESTERN Regency Plaza Hotel - St. Paul East
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192 Reviews from our TripAdvisor Community

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janesville, United States
2 reviews
4 of 5 stars Reviewed yesterday NEW

Easy check-in. Room was comfortable, roomy and clean. Refrigerator, iron and ironing board were handy. Quality hot breakfast with good scrambled eggs, cereal, waffles, pbj toast, and danishes. Slept well on the comfortable bed with an abundance of pillows. Heat was easy to adjust. Bathroom was clean! I would stay there again.

Review collected in partnership with Best Western

Helpful?
Thank Debbie M
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Overall good experience at this hotel. I was able to book the suite for the week I was there. Hotel room was clean and the bed was very comfortable. The only thing I didn't enjoy during my stay was the hotel staff. There was an older lady at the front desk who probably spent more time outside smoking than inside... More 

Helpful?
Thank Jarron S
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for staying at our hotel. We appreciate your feedback. We are sorry we fell short of some of your expectations, but will try our best to improve for future guests. We strive to provide every guest with an amazing experience. We hope you will come visit us again once we are done remodeling our hotel. More 

Minneapolis
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The 3rd level suite was set up like an outdated bar with stool seating. Wasn't ever communicated that! Not impressed. Nothing special from staff help. Unenergetic staff. Breakfast had variety but was ordinary in taste and presentation.

Helpful?
Thank Pistol44
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for your feedback. We are currently remodeling all our rooms to update the look and feel. We apologize we could not meet your expectations. We strive to provide every guest with an exceptional experience. We hope you will come experience our hotel again once our updating is complete. More 

Aurora, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The service was friendly and prompt at check-in. All staff I saw during my stay were pleasant and helpful. The room was clean and quiet. I thought the beds were fine....not the most comfortable I have ever slept in, but better than average. Good, fresh coffee ready early! There are two restaurants within easy walking distance. I have already made... More 

Helpful?
Thank northern_jay
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for you feedback. We are glad you enjoyed your stay and appreciate your kind words. We look forward to having you stay with us again. More 

Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was not like the web site pictures. It was a little run down and in need of some renovation. Beds were comfortable but heater turned off and on all night which was very annoying. Carpeting needs some cleaning. Service was good and breakfast was a good offering.

Helpful?
Thank Jim M
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for your feedback. We are currently going through a full remodel which will update the look and feel of our hotel. We hope you will come visit us again once these updates have been made. We strive to provide every guest with a great experience at our hotel. More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This is a nice quiet hotel just off the 694 on the west side of Minni/St. Paul It has a nice breakfast, a coffee maker (K-cup) in your room. Outside noise is nothing. Getting back on 694 is just a little tricky.

Review collected in partnership with Best Western

Helpful?
Thank Randy B
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for your kind words. We look forward to having you stay with us again! More 

Winona, Minnesota
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 27, 2015

Booked this on Priceline, staff was very nice but hotel is dated. Beds were not comfortable very hard, bedding had very strong bleach scent. Continental breakfast - average. No pool, hot tub only.Small exercise room,

Helpful?
Thank Mel-2016
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for your feedback. We are currently going through a full remodel which will update the look and feel of our hotel. We hope you will come visit us again once these updates have been made. More 

United States
1 review
4 of 5 stars Reviewed December 21, 2015

Very large, comfortable room. Quiet. Bed was extremely comfortable, except for the pillows, which were much too large for us to sleep well on, so we were glad we brought our own. The only complaint I have is with the hot tub, which wasn't very warm, and the jets barely adequate. Large selection of foods for breakfast, and the eggs,... More 

Review collected in partnership with Best Western

Helpful?
Thank Nova L
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

We appreciate your feedback. We have fixed the hot tub issue and it is now working great! We look forward to having you visit us again in the near future! More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 29, 2015

WE started staying at this Motel shortly after it was built, before it became a Best Western. It has always been an excellent place to stay. The breakfast's are good. The service is excellent. IF little noises bother you avoid the rooms next to the elevator. Hotel, though, has always been very quite. Sgt Pepper's is a good place for... More 

Review collected in partnership with Best Western

Helpful?
Thank 376lucienv
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

We are glad you enjoyed your stay at our hotel. We appreciate your kind words and look forward to having you stay with us again in the near future. More 

Dallas, United States
1 review
5 of 5 stars Reviewed November 26, 2015

Just off the freeway, the location is convenient. I really liked the fact that the room had a microwave and a fridge which allowed me to store food and heat it, which was especially useful during a long stay. Business and Fitness Centers open 24 hours allowed me to do some late night printing and get some exercise. Staff is... More 

Review collected in partnership with Best Western

Helpful?
Thank Venky V
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

We are glad you enjoyed your stay at our hotel. We appreciate your kind words and look forward to having you stay with us again in the near future. More 

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