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Holiday Inn New Ulm

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2101 S. Broadway, New Ulm, MN 56073
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Holiday Inn New Ulm
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Holiday Inn New Ulm
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78 reviews from our community

Traveler rating
    18
    29
    22
    8
    1
See reviews for
28
17
1
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blaine, Minnesota
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Really nice hotel - Stayed there for a tournament and had a poolside room. We loved having a place to sit and chat while we could still keep an eye on kids in the pool. Convenient location with lots of stuff (grocery/liquor/etc) close by. Green mill attached is very convenient. Rooms were clean - beds were comfortable. Toiletries were Bath... More 

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

We would all like to thank you for taking the time to review our hotel. Your 5 Star Review is very much appreciated and we are all so happy to hear that you enjoy our renovations and all the great amenities we have to offer. The pool area is a big hit with families and the many sports venues in... More 

Contributor
16 reviews 16 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very courteous staff. Looks to be freshly renovated and updated. I would stay here again. I saw a notice that it was becoming a Best Western soon. Will have to check pricing after the change. If no cost change so, I will continue to use the property for business travel.

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

It is great to hear that you found our facility updates and improvements to your liking. The entire staff is proud to present the facility for all of our guests to enjoy. We hope to continue serving your lodging needs long into the future. Thanks again. More 

Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 19, 2015

We came to New Ulm for a funeral and chose this hotel for the pool for the kids. The pool was fine but what really stood out was the customer service. The checkin guy was very friendly and had our key cards ready and we were ready to go in about 2 minutes. The lady at the continental breakfast was... More 

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

We are all very pleased to hear that all of the staff took great care of you and your family while you we with us. The entire staff works very hard to provide a pleasant and caring experience for all of our guests. Thanks again, we appreciate the feedback very much. More 

Top Contributor
59 reviews 59 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed February 10, 2015

What a beautiful job they did with renovation! The rooms were fresh and clean and the lobby was so pretty. My favorite part of my stay was definitely the staff, though. I had such a nice greeting at check-in and the lady at breakfast connected with each and every person that came in. Impressive. I will be back!!

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

Thank you so much for your 5 Star Review. We are so happy to hear that the Breakfast Attendant and all of the staff took great care of you during your stay, Thank you so much for the review. More 

Springfield, Minnesota
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed February 2, 2015

We stayed here recently for a wedding at the hotel. The room was recently remodeled and very nice! Bed was super comfy and the whole room, including bathroom was very clean and fresh. We did not use pool area as we didn't have time, but it looked very nice. Green Mill restaurant/bar is connected to hotel, so it was easy... More 

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

We are glad to hear that you enjoyed our updates to our hotel. We have worked very hard to incorporate all the amenities that today's travelers expect. Great to hear that the staff took exceptional care of you as well. They all work very hard to go above and beyond. Thank you very much for your review, it is appreciated. More 

Marshall, Minnesota, United States
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 1, 2015

My wife and I stayed at the Holiday Inn recently on Christmas Eve. We reserved a handicap accessible room, since my wife is in a power wheelchair. Angie at the front desk checked me in with a huge smile on Christmas Eve and answered all of my questions. When my wife and I arrived in our room, we were frustrated... More 

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

Thank you for taking the time to write this 5 Star Review. We are so happy to hear that you and your wife were well taken care of. All of our associates strive to provide "outrageous" guest service and it certainly sounds like Angie did just that in this situation. We will be sure to pass on the wonderful words... More 

Minnesota City, Minnesota
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 22, 2014

I wasn't expecting all that much and possibly for the pool area to be overrun with screaming kids. But it was pretty quiet (except at 815am the next morning when parents must have let their kids run laps around the upper level screaming). But pretty calm otherwise. Breakfast in the morning was nice with a very upbeat server. The food... More 

Was this review helpful? Yes
HiNewUlm, General Manager at Holiday Inn New Ulm, responded to this review

Thank you so much for taking the time to write a review with TripAdvisor regarding your recent stay with us. We are pleased to hear that you found our hotel clean and comfortable. Our staff does work very hard to welcome our guests and provide a genuine appreciation of our guests. So glad to hear that you enjoyed our Hot... More 

Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed October 21, 2014

Great place to stay. Helpful staff, wonderful restaurant on site, spacious room, pool and hot tub area great. Above all the breakfast was more then your typical continental and that I am sure is thanks to Ruthie the breakfast cook who offered a wide selection and a smiling face. Kudos to Ruthie. Construction must have been done because the hotel... More 

Was this review helpful? Yes
Chad P, SRE Coordinator at Holiday Inn New Ulm, responded to this review

Thank you so much for taking the time to share your experience at our hotel and rating us 5 stars! I appreciate the kind words about our staff, I will pass your kudos on to Ruthie! We look forward to hosting your next visit to New Ulm, MN! More 

Fargo, ND
Top Contributor
182 reviews 182 reviews
83 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed September 29, 2014

I would have enjoyed my stay at this hotel but the construction made it awful. My first room was right by the back door and I heard the workers go in and out to smoke, not bothering to make sure their hotel room doors didn't slam. The second room smelled like garbage. The third room was fine but I think... More 

Was this review helpful? Yes
Chad P, SRE Coordinator at Holiday Inn New Ulm, responded to this review

Thank you for taking the time to share your experience at our hotel. I'm so sorrry to hear about all of the difficulties you came across because of our renovations! Please know we are nearing the end and we will be adding a TV in the fitness center soon. I'm glad to hear Lacey was so helpful! We look forward... More 

Minneapolis
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed September 28, 2014

My main problem is not the construction, but the price. If I can use half of the hotel the price should be reduced. Dust everywhere. The signs are confusing. The rear elevators not working. Carpet peaces and construction materials all over.

Was this review helpful? Yes
Chad P, SRE Coordinator at Holiday Inn New Ulm, responded to this review

Thank you for taking the time to share your experience at our property. Please accept my apologies for not letting you know in advance about the renovations that were in progress. Your stay was not only below your standards but ours well. We strive to provide all our guest will outrageous guest service, which means providing them with a clean... More 

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