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BEST WESTERN PLUS New Ulm

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2101 S Broadway St, New Ulm, MN 56073-3953 (Formerly Holiday Inn New Ulm)
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1 room 1 guest
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BEST WESTERN PLUS New Ulm
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21 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin Rapids, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

We had a GREAT stay at this property. Since we were there for 4 nights, we asked for a larger suite (daughter's wedding) and the accommodations were EXCELLENT. Nice big room for family visiting and storing all the "stuff" we brought for the festivities. Breakfast staff was efficient and very friendly. Staff was VERY helpful during a medical emergency with... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW

Excellant overall. Staff very professional, Rooms, beds comfortable, and loved the stay! This a great area to visit and people are great. just can't say enough of New Ulm area. Shopping, food, etc. second to none!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

All of us are so happy to hear that the facility and staff made such a great impression on you as well as the City of New Ulm itself. We hope that you share your great experience and please come back to visit us again very soon. Thank you, thank you for your 5 Star Rating, that means a lot... More 

MN
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staff offers great customer service. The hotel is extremely clean and beautifully decorated. Nice pool and hot tub. The attached Green Mill Restaurant has a very comfortable outdoor area and it's just as nice indoors. Food is great. Event staff very easy to work with and attentive to needs.

Review collected in partnership with Best Western

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so much for your wonderful comments. Great to hear that you enjoyed the entire facility from the Best Western Plus hotel and Green Mill Restaurant & Bar to the New Ulm Conference Center. Thank you and we will share your great comments with all of the staff and departments. Thank you again. More 

United States
1 review
5 of 5 stars Reviewed 1 week ago

New hotel or remodeled with friendly staff. Great pool and hot tub area. Clean spacious rooms. Price is reasonable. Not much more to say but if you want more than just a bed to sleep over night I would definitely stay here.

Review collected in partnership with Best Western

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so very much for the 5 Star review. The entire team of associates appreciate the wonderful feedback and we are all pleased to hear you enjoyed your stay and would recommend us to both traveling families and individual. Thank you. More 

Melbourne Beach, United States
1 review
5 of 5 stars Reviewed July 26, 2015

excellent stay at this hotel. breakfast was great. staff was very friendly and helpful. rooms were clean and neat. Would definitely recommend this hotel to folks visiting in the area. Don't really like that you are required to enter 200 characters.

Review collected in partnership with Best Western

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so very much for taking the time to review our hotel and for the 5 Star Rating. The entire staff works very hard to provide a clean, comfortable and friendly environment. We are grateful to hear that you would recommend our facility to others traveling to the New Ulm area. Thank you again and we hope to see... More 

New York City, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 21, 2015

We got the last available room at this hotel in New Ulm. I usually avoid chains because they feel so generic, but this hotel did not feel that way at all. Staff was prompt, professional and friendly. Room was great - clean, lots of towels, breakfast was the usual but room was clean, food was fresh and all in all,... More 

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so much for your 5 Star review. The entire staff is pleased to hear that you found our hotel a "great experience". Our hope is that all of our guests will have the same great experience that you enjoyed during your stay. Thank you again and we hope to be of service to you again in the very... More 

Parkers Prairie, Minnesota
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 21, 2015

This is such a mixed review. Check in was very slow. The man checking us in seemed so confused and was very slow then he gave us the wrong type of room then when we came back to change rooms said his coworker had made the mistake. Then we were told the new room overlooked the pool but it overlooked... More 

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for sharing your comments and concerns regarding your experience during your recent stay with us. We are deeply sorry that the check in process did not go better for you and we want you to know that we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests... More 

Rock Valley, United States
1 review
4 of 5 stars Reviewed July 20, 2015

My first choice when staying in New Ulm. Full service hotel but also have complimentary breakfast in AM. Pool area is nice and kids love the options. Have stayed here several times when it was a Holiday Inn and did not know what to expect when it changed to a Best Western but I only saw improvements. Will be staying... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your review. We are very pleased to hear that you found the improvements to our Pool Area and the addition of a Complimentary Hot Breakfast as great additions to our facility. We appreciate you sharing your comments and hope to see you again real soon. Thank you. More 

New York City, New York
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
5 of 5 stars Reviewed July 14, 2015

We stayed one night at the Best Western Plus in New Ulm, MN for my cousin's wedding and it was a fine stay. We were part of the wedding party, so our room #285 (right outside) was a convenient spot for us. It's a lovely, clean hotel with a very accommodating staff. The rooms are perfectly adequate and clean. There... More 

Was this review helpful? Yes 1
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your five star review of our hotel. We appreciate that very much. So glad to hear that you found our hotel a great value, with great accommodations and most of all, a great staff. Melissa does a great job for us along with our entire staff of associates who all strive to exceed our guest's expectations. It's... More 

Indianapolis, United States
2 reviews
5 of 5 stars Reviewed July 14, 2015

We were treated like family and couldn't have been more pleased. The excellent front desk folks made great recommendations of places and sites to see. The breakfast staff was great and extremely helpful since I use a cane to get around. It was almost like having breakfast in bed!

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you very much for your five star review. Our entire staff is pleased to hear that their friendliness and outrageous guest service was appreciated by you. Our number 1 goal is to exceed our guest's expectations and keep you coming back to visit over and over. Thank you so much for your comments and we hope to see you... More 

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