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BEST WESTERN PLUS New Ulm

2101 S Broadway St, New Ulm, MN 56073-3953 (Formerly Holiday Inn New Ulm)
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Best prices for: 1 room 1 guest
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BEST WESTERN PLUS New Ulm
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BEST WESTERN PLUS New Ulm
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8 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
  • All months
    (8)
  • Mar-May only
    (5)
  • Jun-Aug only
    (3)
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2 reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed for a girl's weekend and were disappointed. We were led to believe the hotel was centrally located and we could walk anywhere we wanted to go. In truth it was about 8 minutes drive to the downtown shopping & restaurants. The Whirlpool was horrible. 4 of 16 jets "worked" but they were so deafeningly loud you could not... More 

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your review of our hotel during your recent visit to the New Ulm area. We are very glad to hear that you found our guestrooms clean and comfortable as our staff works very diligently to provide. We will definitely look into the whirlpool situation to correct any mechanical issues to provide a better experience in the future.... More 

Saint Paul
Level Contributor
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

Comfortable, supportive bed is tops on our needs and this one did not fail us. We liked that they assigned us a room in a quiet corner of the motel. Room size is generous, lighting is excellent, bathroom is large and clean. Nice furniture.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for your review. We are very pleased to hear that you found our hotel a good value, clean and quiet. All things that we strive for on a daily basis. Thank you again and we all hope to see you back again real soon. More 

Madison, Wisconsin
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the room did the job of being able to sleep. (Like a 6 hour nap) We had the suite and it was located by the pool which I found to be very odd. I called front desk at 10:50pm as the noise level was extremely loud and their response was the pool is open until 11pm. Also there was... More 

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BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for taking the time to write a review regarding your recent stay with us. We are very sorry that the noise created a discomfort for you. We would have hoped that there could have been a better balance between the active Wedding Reception, busy pool area and those wanting to relax and unwind. Your comments and concerns will... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 25, 2015 via mobile

We got the "suite" but you could hardly call it that because the bed was so hard and uncomfortable that we tried sleeping on the couch and the floor, the floor was the most comfortable but it smelled bad. The room had an awful musky smell to it and all night long people were going up and down the stairs... More 

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for sharing your comments and concerns regarding your experience during your stay with us. We are deeply sorry that you found our Serta Perfect Sleeper branded mattresses uncomfortable during your stay. We are so sorry to hear that this and other issues you encountered kept you from enjoying your stay with us. We hope that you will try... More 

Travelers are raving about these New Ulm hotels

Aurora, United States
1 review
5 of 5 stars Reviewed May 23, 2015

This hotel provides excellent facilities for games, exercise and leisure at the pool. Staff was most helpful and accommodating to help us with a friend's relocation to the area. Very impressive facility also for groups visiting the New Ulm area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

The entire staff is pleased to hear that we took great care of you and that you found our hotel's facilities very enjoyable for games, exercise and leisure activities by the pool. We are all very proud of the updated facilities and hope that all of our guests find them as enjoyable as you. Thank you so much for the... More 

Austin, Minnesota
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 19, 2015

The hotel has been recently remodeled and presents a fine appearance. Hospitality was great as you might expect. Breakfast was typical bland, but dining area was comfortable and open. Best place to stay in New Ulm

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so much for your review and comments regarding our hotel facilities. We are happy to hear that you enjoyed the brand new spacious Breakfast/Lobby area and overall updated facilities. We hope to see you soon and take great care of you again. Thank you again. More 

SC Iowa, United States
1 review
3 of 5 stars Reviewed May 9, 2015

average hotel , nothing exceptional. Restaurant disappointing, service to be seated very poor. no one was taking responsibility to clean multi tables and to seat us . when we did get seated we waited 10 min for someone to take drink orders and another 5 plus min to received them. food was good but warm not hot. mind you this... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you for taking the time to review our hotel and Green Mill Restaurant & Bar. We are terribly sorry to hear that we did not deliver outstanding service and quality of food that each and every customer deserves. We will certainly use your comments and review as a tool to improve our restaurant service delivery and quality expectations. Please... More 

Minneapolis, United States
2 reviews
5 of 5 stars Reviewed April 17, 2015

Since my last stay, this hotel has changed ownership and affiliation. Best Western has done a great job upgrading the hotel facilities. They have made it more accessible by adding an elevator. The new breakfast area is very pleasant, though I wish it opened earlier than 6:30. The rooms and clean and the beds are very comfortable. I will continue... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWNUGM, General Manager at BEST WESTERN PLUS New Ulm, responded to this review

Thank you so much for your 5 Star Review. We appreciate your time and we are so pleased to hear that you find our Best Western Plus clean, comfortable and overall a great place to stay. We have kept our same great 100% Employee Ownership group and staff as we choose to re-brand and move into the future. Our goal... More 

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