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Sheraton Minneapolis West Hotel

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12201 Ridgedale Drive, Minnetonka, MN 55305
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Sheraton Minneapolis West Hotel
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233 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

This is a very popular business hotel for Hopkins travelers. Located near a host of shopping choices and major offices you can't go wrong with your options. Hotel is decent, with a good pool area and a vast lobby. The bar can often be slow with not more than a couple of waitresses. The rooms are just good enough. I... More 

Helpful?
Thank AlexPaulK
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear AlexPaulK, I sincerely appreciate you choosing to stay with us. I am glad you enjoyed your stay.Thank you very much for sharing your candid feedback. We will certainly be reviewing your comments. I am looking forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager More 

1 review
5 of 5 stars Reviewed December 12, 2015 via mobile

Very clean, comfortable beds and pillows. Definitely will stay here again. Friendly and accommodating staff. Close to Ridgedale Mall and many restaurants. Location is easy to get to. Recommend this location to all whether for business, family or leisure.

Helpful?
Thank Barb H
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Barb H, I am very pleased that you enjoyed your stay. Appreciate your feedback. Look forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager More 

Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 6, 2015 via mobile

I love Sheratons and this one fit the bill as usual. The room was overall very good, clean, and spacious. Only real complaint was the overnight crew, they just kind of lounge around and seem a little clueless. Other than that, the restaurant staff was fantastic and the housekeepers always greeted you with a smile!

Helpful?
Thank jfrex08
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear jfrex08, I am so glad that you enjoyed your stay and think hotel is a great value. I sincerely appreciate your candid feedback. Look forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager More 

Milwaukee, Wisconsin
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 18, 2015

This is a nice hotel near the mall. The rooms were nice and clean and what you expect from a mid-grade hotel. The staff was friendly and helpful. If you're visiting the area, this hotel is completely acceptable.

Helpful?
Thank toptip1000
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear toptip1000, Thank you for choosing to stay with us. Appreciate your valuable comments. Look forward to having you back soon. Sincerely, Shawn Nayyar, General Manager More 

Hayward, Wisconsin
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 14, 2015

This is a very nice new hotel. They were very busy the Wed we stayed due to a conference. We had booked a room with 2 beds but were given a king room because nothing else was left. That was a little frustrating, but the staff did bring in and extra roll away bed that was pretty comfortable. Beds were... More 

Helpful?
Thank ADM20132013
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear ADM20132013, Thank you for taking the time to share your valubale feedback. I am very pleased that you enjoyed your stay with us. Do come back and see us soon. Sincerely, Shawn Nayyar, General Manager More 

New York City -- Greatest City in the World
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 27, 2015

This property is a classic Sheraton with all the recent upgrades that the brand has made to its design. Rooms are comfortable and reasonably room. Strange (or perhaps nice depending on your style) is the pool located in the middle of the enclosed hotel atrium. Positives: Sheraton club is modern, has lots of seating and very friendly staff. Near General... More 

Helpful?
Thank talent_guy
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear talent_guy, Thank you for taking the time to share your valuable feedback. I am glad you enjoyed the hotel and appreciate the location. I have also noted your comments about the Sheraton Fitness. Look forward to welcoming you back soon. Sincerely, ShawN Nayyar, General Manager More 

MadisonVacationer
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 19, 2015

I stayed at the Sheraton Minneapolis West for a weekend and really enjoyed my stay. The room was updated and clean and the beds were very comfortable. The staff was very friendly and even when I forgot my pillow in my room I was able to call housekeeping and arrange for them to send it back (on my dime of... More 

Helpful?
Thank MadisonVacationer
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear MadisonVacationer, Thank you so much for staying with us. I am glad you enjoyed the hotel and the services. Look forward to having you back soon. Sincerely, Shawn Nayyar, General Manager More 

Somers, New York
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 4, 2015

Stayed here for business last month and was not all that impressed with this hotel. Lets start with the good. The staff is very friendly, I had forgotten a razor and went to the hotel store to buy one. The woman ringing me out noticed that I was buying a razor and told me to put it back because she... More 

Helpful?
Thank dbalkaran
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear dbalkaran, Thank you so much for taking the to share your valuable and candid feedback, which I will share and review with the team. I sincerely appreciate you staying with us and will ensure that all your future stays are in rooms away from the pool. Look forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager More 

Sao Paulo, SP
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

Every time I come to Minneapolis, for business I stay are the Sheraton. And I love it! The employees are very careful and thoughtful; the hotel is beautiful and very well taken care, the rooms are great.. Beds are VERY cozy, always clean, bathrooms also very clean. Just excellent!!

Helpful?
Thank Malu_Peri
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Malu_Peri, I sincerrely appreciate your compliments. We enjoy having you. Thank you so much for choosing to stay with us. Looking forward to welcoming you back soon. Sincerely, Shawn Nayyar, General Manager More 

Tampa, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 30, 2015

The staff provided an excellent Saturday evening meal, and a Friday evening meeting site. Several members commented on the excellent meal and service. The suburban location was particularly helpful to HS Class members who did not require a room, but wanted to attend the Reunion. Nearby Ridgedale is an excellent shopping site as well.

Helpful?
Thank snickndew
Shawn N, General Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear snickndew, I am so glad you enjoyed the hotel and the services. Thank you so much for your compliments. Please come back and see us soon. Sincerely, Shawn Nayyar, General Manager More 

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