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Minneapolis Marriott Southwest

3.5 of 5
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5801 Opus Parkway, Minnetonka, MN 55343
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Minneapolis Marriott Southwest
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Ranked #3 of 7 Hotels in Minnetonka
A recent review
5 of 5 stars reviewed 1 week ago
Icantdrive65
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167 reviews from our community

Traveler rating
    62
    69
    23
    9
    4
See reviews for
22
31
9
78
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • All months
    (167)
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    (37)
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Top Contributor
51 reviews 51 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Can you say perfect check in and into my room fast as I have ever experienced! It could only go faster if I ran. The remote check in is excellent and the 17th floor lounge fantastic for breakfast. This was one stay where everything clicked right down to the pillow selections! Good night all.....

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Minnetonka, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

The food was incredible. The range of choices was huge, everything was fresh and plentiful, the things that should be hot were hot, the things that should be cold were cold and the impact on the palate was delightful. Great food without great service would be empty but the service we got was beyond great, it was pampering. The wait... More 

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Minneapolis, MN
Top Contributor
122 reviews 122 reviews
34 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

If you stay here, you must book a corner suite w/a jacuzzi tub, it is 100% worth it! You get a private bedroom, dining & living area, & an ENORMOUS bathroom with a fantastic & huge jacuzzi bath tub, definitely fits 2!! Beds, bedding, & pillows are soooo comfy that you could sleep all day. We were on a high... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for the wonderful review of our property. I am glad you got a chance to stay in one of our jacuzzi suites and experience the comfort of additional space and amenities. The high floors are really nice when you want the special view of the city and skyline. We are also in the process of freshening up our... More 

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Stopped up in the lounge tonight and Brianna treated my guests and I to the best service. What a great way to end my day. Even sent us off with cookies at 10pm. Great experience and we're just bummed they are not open tomorrow night.

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

I am glad you had the chance to experience our concierge lounge and the hospitality of Brianna. She is a real gem and makes the experience even more memorable when in our lounge. I will be sharing your comments with her along with the management team on property as we pride ourselves on delivering great customer experiences. We look forward... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 10, 2015

I have stayed at this Marriott a number of times on business. The hotel has modern and stylish public areas and the standard Marriott rooms are being refurbished. The staff really make this hotel - especially Brianna and team in the concierge lounge and Adrianna and the rest of the team on the front desk.

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property and reporting about the services you received from our team, especially Brianna & Adrianna. They will be excited to hear that they made your stay more enjoyable. I will be sharing your feedback with the whole leadership team and staff. We are also in the process of remodeling our property... More 

New Berlin, Wisconsin
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2015 via mobile

I stayed at the Marriott in Minnetonka in Feb. 2015. This is a very nice full service Marriott in a primarily business oriented area. Parking is either surface lot or structure. Front desk staff are very friendly and lobby area is clean and large. There is a bar area and I believe a restaurant, but I did not eat here.... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thanks for taking the time to review our property. We appreciated the positive feedback about our property and our hospitality. We pride ourselves on providing a clean environment with great service and food. We look forward to hosting you again in the near future. More 

Marshall, Minnesota
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 1, 2015

It appears that this property caters to weekday corporate clients. As such, a weekend stay turned out to be a quiet and peaceful experience for my wife and I. The hotel was rated 3.5 stars on by the third-party booking website we used. I'd have to say it should receive at least 4 stars out of five. The staff whose... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for the nice review of our property. I am glad you got to experience the great staff we have along with the convenient dining option we have on property. We have a new published chef that just came aboard and he is making a world of difference with our dining and culinary experience. We look forward to your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2015

I could stay at any hotel each week in the area especially with this hotel in the middle of renovations and the restaurant in a planned transition with a new chef but the Concierge Lounge is staffed by Brianna which makes up for both of those. Every week and each night she takes care of us, always asking if there... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your kind remarks about Brianna, I will be sure to share your feedback with her. She along with the rest of our team are dedicated to providing the top service to our customers. Thank you for choosing our property and we appreciate your loyalty to the Marriott brand. We look forward to providing you with a new... More 

Miami Beach
Reviewer
5 reviews 5 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 20, 2015

Let me preface my review by saying that I stay over 250 nights a year at hotels mostly all one nighters. I am Diamond with Hyatt and Hilton and Platinum with Marriott and Spg and IHG and Gold with Club Carlson. Most hotels are the same and few stick out in my kind. This hotel is one of the few... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Wow - what a great review for our property. Thank you for taking the time to pass along this valued feedback. We appreciate you spreading the word about our property and staff. Hayly is a gem and I am glad she made a great impact on your stay. We look forward to your return visit and making your next stay... More 

Minnetonka, Minnesota
1 review
5 of 5 stars Reviewed February 19, 2015

I spend a lot of time on the road and this place is one of the best at welcoming me home. I have been spending five days a week here since October 2014 and there is always a welcome and a smile at my arrival. The evening Concierge Lounge is staffed by Brianna and she is warm and welcoming on... More 

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for such a wonderful review of our property. We are really excited about the renovation you refer to and of course our new chef who is delighting our guests daily. I am glad to see that our team makes you feel at home and that our product and services meet your expectations. We will look into expanding our... More 

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