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All 7 Minnetonka hotels

Minneapolis Marriott Southwest

3.5 of 5 Hotel   |   5801 Opus Parkway, Minnetonka, MN 55343
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Ranked #3 of 7 Hotels in Minnetonka
A recent review
4 of 5 stars reviewed 2 weeks ago
HappyTxTraveller Houston, Texas
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140 reviews from our community

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    20
    9
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great staff at the desk and at Stacy's and very clean and well kept property. Nice outdoor space as well. One suggestion though...the soapdish in the shower was perfectly at forehead level and I have the bump on my head to remember it by. Please consider lowering the soapdish, or moving it to the corner where it's out of the... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your review of our property, we greatly appreciate the feedback and the kind comments about our front desk, restaurant, overall condition and location of our property. We also have an exciting renovation coming to our guest rooms in the near future so we will certainly be addressing the soap dish location. We look forward to hosting you... More

Minneapolis, Minnesota
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cant go wrong staying here. The rates are always fair and the staff is the amongst the friendliest I have ever encountered.The outdoor seating is lovely and I cant stress how clean this place is. You will feel right at home here..

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for providing such a nice review of our property and we appreciated the feedback and comments you provided. We pride ourselves in delivering top notch service and I am glad you got to experience that along with a clean and relaxing environment. We look forward to hosting you again in the future at your second "Home". More

Top Contributor
95 reviews 95 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 19, 2014

Situated in the nice suburb of Minnetonka, this Marriott is in a business park hidden by large trees and a cluster of corporate buildings. If staying on the weekend, one might not expect there to be too many people. One of the nice features of the hotel, was the great breakfast in the morning and the friendly staff with that... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for staying with us and I am glad to read that your experiences were positive and that you got to enjoy some of the dining options that were available at our property. Our staff appreciated the opportunity to serve you and look forward to exceeding your expectations again in the future. More

Waterloo, Iowa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 18, 2014

This is the second year in a row I have stayed here for a work conference. The location is perfect for the southwest suburbs, they definitely cater to business travelers. The hotel itself is in excellent shape, but the outdoor areas are the treat. Comfy outdoor seating, fire rings, and beautiful landscaping make this a park-like setting. My room was... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to evaluate our property and submit this review. We appreciated the feedback and plan to share your comments with our team. I am glad you got to experience all the amenities that make our property special and we look forward to having you back in the future. More

Kalamazoo MI
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 11, 2014

I stayed here for one night using some Marriott points and I can say that my stay was not terrible. Trying to get to the hotel can be difficult because of all the one way roads. Once youre there the hotel in itself is very clean. I was able to check in fairly quickly when I arrived. The only hiccup... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for evaluating our property and providing great feedback. We appreciated the insight and we look forward to improving our product and services. Thank you for staying with us and for being a valued rewards member. More

Senior Contributor
25 reviews 25 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 7, 2014

Myself and two other family members stayed here for a concert in Minneapolis. The hotel itself is nice but we arrived very late and we put out the privacy please door hanger. When we left which was around noon the next day, we thought our room would get serviced and they'd see the note about the very slow draining sink.... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your feedback and review. Your comments give us an opportunity to improve on our product and services. We do apologize for the maintenance and cleaning issues you experienced and I will be sharing the review with our leadership team so we can correct these types of problems for future guest stays. More

Chicago, Illinois
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 7, 2014

I stayed at this hotel for a week on business. The hotel is a little hard to find, but once you find it, it was great. The building looks very nice. Not a typical marriott I would expect. They have very friendly staff and the room is very nice. The lounge has a lot of cool things. I really enjoyed... More

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your detailed review of our property. We appreciated the positive comments and we will share with our team on site. We look forward to serving you on your next stay! More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2014

Very positive three nights stay. Hotel has ample parking, easy check-in (was upgraded to two-room suite), and is clean and well maintained. Facility (lobby, corridors) is very nice, and service was solid. Some of the areas are dated (pool, bathroom) but are as clean as I've seen. Would gladly stay again.

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to provide feedback on our hotel. We appreciated the nice review of our parking space, maintenance, cleaning and services. We will share your comments with our team and will continue to improve our dated areas so that future stays can be even more enjoyable. More

Senior Contributor
47 reviews 47 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed August 3, 2014

I did find the rooms and common areas of this property to be nice. The check-in process was smooth and the room was comfortable and clean enough. I was initially impressed with the staff's efforts to create a hospitality room for the large groups of sports teams (kids) who were staying on property. However, I was slightly offended when the... More

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property and we appreciate the feedback you provided. It gives us an opportunity to further train our associates on customer service and to put processes in place to improve further visits. We look forward to exceeding your expectations in the future. More

Santee, California
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 28, 2014

From the moment Marion checked me in at the front desk to the moment I left the staff of the Marriott Southwest had permanent smiles! I have been here before and the staff in the bar remembered my name and my cocktail of preference. The attendant in the concierge level was quick to replenish everything. She was glad to see... More

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Your wonderful review will be shared with our team at the SW Marriott. Our staff loves hearing when they make a positive difference in our guests stay. We would be honored to have you back at our "Home" and we look forward to serving you again! More

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Additional Information about Minneapolis Marriott Southwest

Address: 5801 Opus Parkway, Minnetonka, MN 55343
Location: United States > Minnesota > Minnetonka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Minneapolis Marriott Southwest 3.5*
Number of rooms: 306
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Also Known As:
Minneapolis Marriott Southwest Hotel Minnetonka
Marriott Hotel Minnetonka
Marriott Minnetonka
Minnetonka Marriott

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