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Minneapolis Marriott Southwest

3.5 of 5
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5801 Opus Parkway, Minnetonka, MN 55343
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Minneapolis Marriott Southwest
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Ranked #3 of 7 Hotels in Minnetonka
A recent review
4 of 5 stars reviewed 1 week ago
TeAmoZi Minnetonka, Minnesota
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165 reviews from our community

Traveler rating
    60
    69
    23
    9
    4
See reviews for
21
31
9
77
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minnetonka, Minnesota
Top Contributor
66 reviews 66 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

If you stay here, you must book a corner suite w/a jacuzzi tub, it is 100% worth it! You get a private bedroom, dining & living area, & an ENORMOUS bathroom with a fantastic & huge jacuzzi bath tub, definitely fits 2!! Beds, bedding, & pillows are soooo comfy that you could sleep all day. We were on a high... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for the wonderful review of our property. I am glad you got a chance to stay in one of our jacuzzi suites and experience the comfort of additional space and amenities. The high floors are really nice when you want the special view of the city and skyline. We are also in the process of freshening up our... More 

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stopped up in the lounge tonight and Brianna treated my guests and I to the best service. What a great way to end my day. Even sent us off with cookies at 10pm. Great experience and we're just bummed they are not open tomorrow night.

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

I am glad you had the chance to experience our concierge lounge and the hospitality of Brianna. She is a real gem and makes the experience even more memorable when in our lounge. I will be sharing your comments with her along with the management team on property as we pride ourselves on delivering great customer experiences. We look forward... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this Marriott a number of times on business. The hotel has modern and stylish public areas and the standard Marriott rooms are being refurbished. The staff really make this hotel - especially Brianna and team in the concierge lounge and Adrianna and the rest of the team on the front desk.

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property and reporting about the services you received from our team, especially Brianna & Adrianna. They will be excited to hear that they made your stay more enjoyable. I will be sharing your feedback with the whole leadership team and staff. We are also in the process of remodeling our property... More 

New Berlin, Wisconsin
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I stayed at the Marriott in Minnetonka in Feb. 2015. This is a very nice full service Marriott in a primarily business oriented area. Parking is either surface lot or structure. Front desk staff are very friendly and lobby area is clean and large. There is a bar area and I believe a restaurant, but I did not eat here.... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thanks for taking the time to review our property. We appreciated the positive feedback about our property and our hospitality. We pride ourselves on providing a clean environment with great service and food. We look forward to hosting you again in the near future. More 

Marshall, Minnesota
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It appears that this property caters to weekday corporate clients. As such, a weekend stay turned out to be a quiet and peaceful experience for my wife and I. The hotel was rated 3.5 stars on by the third-party booking website we used. I'd have to say it should receive at least 4 stars out of five. The staff whose... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for the nice review of our property. I am glad you got to experience the great staff we have along with the convenient dining option we have on property. We have a new published chef that just came aboard and he is making a world of difference with our dining and culinary experience. We look forward to your... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

I could stay at any hotel each week in the area especially with this hotel in the middle of renovations and the restaurant in a planned transition with a new chef but the Concierge Lounge is staffed by Brianna which makes up for both of those. Every week and each night she takes care of us, always asking if there... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your kind remarks about Brianna, I will be sure to share your feedback with her. She along with the rest of our team are dedicated to providing the top service to our customers. Thank you for choosing our property and we appreciate your loyalty to the Marriott brand. We look forward to providing you with a new... More 

Miami Beach
Reviewer
5 reviews 5 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 20, 2015

Let me preface my review by saying that I stay over 250 nights a year at hotels mostly all one nighters. I am Diamond with Hyatt and Hilton and Platinum with Marriott and Spg and IHG and Gold with Club Carlson. Most hotels are the same and few stick out in my kind. This hotel is one of the few... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Wow - what a great review for our property. Thank you for taking the time to pass along this valued feedback. We appreciate you spreading the word about our property and staff. Hayly is a gem and I am glad she made a great impact on your stay. We look forward to your return visit and making your next stay... More 

Minnetonka, Minnesota
1 review
5 of 5 stars Reviewed February 19, 2015

I spend a lot of time on the road and this place is one of the best at welcoming me home. I have been spending five days a week here since October 2014 and there is always a welcome and a smile at my arrival. The evening Concierge Lounge is staffed by Brianna and she is warm and welcoming on... More 

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for such a wonderful review of our property. We are really excited about the renovation you refer to and of course our new chef who is delighting our guests daily. I am glad to see that our team makes you feel at home and that our product and services meet your expectations. We will look into expanding our... More 

1 review
5 of 5 stars Reviewed February 17, 2015

Entire Hotel staff is amazing, specially Brianna who works in the coincerge lounge is very friendly and gives lot of attention to guests by taking care of their needs proactively. Brianna is awesome when it comes to customer care and being very courteous.

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property. I am glad to read that the service you received from our staff (especially Brianna) was impactful. We look forward to hosting you brilliantly again in the near future. More 

Parker, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 8, 2015

I always try to reserve a room at this hotel. It is convenient to my office but the attention to detail and the friendliness of the staff keep my coming back. It is certainly my home away from home and the staff ensures that it is. I like the mini-fridge in the room. This is a nice touch and very... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for your wonderful feedback in regards to your previous stays. We appreciate the kind words about our hotel and the staff we have. We do love to create a second home for our customers and are passionate about delivering exceptional service. I will share your feedback with Brianna, she will be happy to hear how her service impacted... More 

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