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All 7 Minnetonka hotels

Minneapolis Marriott Southwest

3.5 of 5 Hotel   |   5801 Opus Parkway, Minnetonka, MN 55343
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Ranked #3 of 7 Hotels in Minnetonka
A recent review
4 of 5 stars reviewed 6 days ago
Katrina J Apple Valley, Minnesota
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153 reviews from our community

Traveler rating
    54
    63
    23
    9
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Apple Valley, Minnesota
Top Contributor
58 reviews 58 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here on a weekend because we had a concert in the area. The hotel was almost empty. We were the only ones in the restaurant after the concert and the quality and service were both great. They have a very nice beer list and the food was very well prepared. The room was nice, what you'd expect from... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to complete the review of our property. I am glad to hear you got to enjoy the Greatroom Lobby Bar after attending the local concert. We are proud of our team and the hospitality they provide and I am happy you had the chance to experience that. We also appreciate the kind words provided... More 

Secunderabad, India
Top Contributor
93 reviews 93 reviews
51 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I had been to this hotel in December of 2014 and has stayed here for a couple of nights. I enjoyed my stay here. The staff were very professional and courteous. Infact we were a group of people staying in this place and on one night we requested them for a conference room with a phone connection very late in... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for staying at our hotel, it was a pleasure having the opportunity to host you. I am happy to hear that your stay was enjoyable and that you got to experience the professional and courteous hospitality that we are proud of here. We also appreciate your feedback on our services such as room service and concierge lounge where... More 

Scottsdale, Arizona
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel when staying in the area for work. The higher the floor the better, but the top few floors are the concierge floors. Some of the most comfortable mattresses in the marriott chain and a huge selection of pillows so you have just the right one. Room is setup well for work as well as the comfort. Room... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property and provide such a wonderful overview of our product and services. I am glad to hear you enjoyed the great view from our room as well as our exceptional Greatroom Lobby Bar. We thank you for staying with us and look forward to hosting you again when you are back... More 

Denver, Colorado
Top Contributor
61 reviews 61 reviews
26 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 17, 2014

The room was the same as all other marriotts. Comfortable bed, quiet, etc. No problems with the room. The issue I have is the walnuts I found in the pancakes on the buffet, and they weren't labeled. I understand I probably should have asked, but I have a child with a severe food allergy, and normally the pancakes are the... More 

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for providing feedback on the dining experience you had at our property. I will be sharing your comments with our food and beverage team and ensuring that we are more prepared to address our customer expectations moving forward. We appreciated your insight and patience! We look forward to providing you with a more memorable stay the next time... More 

1 review
4 of 5 stars Reviewed December 12, 2014

Having worked in hotels and restaurants for years, I make a point to start my interactions with employees in the service industry on the right foot for both our sakes. I also know that the customer is, in fact, not always right. Still it's important to remember that one of the primary roles of a service staff member is to... More 

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for providing such valuable feedback on customer service as well as your experience at our property. I will be sharing your comments with our team and ensuring that we are prepared to deliver the type hospitality that is expected from our industry and Marriott. We pride ourselves on exceeding customer expectations and we look forward to the opportunity... More 

Franklin, Tennessee
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 2, 2014

I simply cannot say enough about the staff at this property - they will go out (way out) of their way to make your stay as pleasant as possible - Stacy's has great food (little high priced) No idea what the person was talking about with the bed and pillows - down pillows, nice sheets and very soft comforter I... More 

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property on Trip Advisor. We appreciated your kind remarks in regards to our staff and property. I will certainly be sharing your feedback with our team as they really enjoy the opportunity to host our customers brilliantly. Enjoy the holiday season and we look forward to exceeding your expectations again in... More 

Edinburgh, United Kingdom
Top Contributor
63 reviews 63 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 24, 2014

I just had a stay here for a couple of weeks on business and can't really fault the hotel. My room was large and clean, with a huge comfortable bed. Staff in the hotel were all very friendly. There was also a hotel bus service that can take you to nearby restaurants (within 5 miles) if you get tired of... More 

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for reviewing our property. We appreciated the positive feedback and comments you wrote. We look forward to hosting you again in the future and allowing us the opportunity to show you what our community has to offer. I also would like to pass along we do offer complimentary Wi-Fi in our Great Room & Lobby where we have... More 

Edwards, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 4, 2014

My wife and I have stayed at this Marriott property many times on visits to Minneapolis. It's a nice hotel with a very friendly staff and it's well run for the most part. A pleasant setting among walking paths and excellent access to the highway system make it a good choice. Waiting for the shoe to drop? It's the bed,... More 

Was this review helpful? Yes 1
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you the feedback you provided on our property. You will be happy to know that we will be addressing your concerns with a full renovation starting next month. You will see a fresh new hotel in 2015 and I fully expect you to be completely satisfied with the end product. We look forward to exceeding your expectations on your... More 

London, England, United Kingdom
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 23, 2014

First time in Minneapolis, and stayed at the Marriot. It's a nice, large, classic business hotel. The service is A1. It's superb from the moment you walk in. And every time I sat in the public area I was asked if the staff could help me. The room was nice and reasonably large. The bathroom has a 3/4 size bath/... More 

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James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our sister property (Minneapolis Marriott City Center) which is located in downtown Minneapolis. I will be sharing your feedback with their leadership team, they will be excited to hear about the great comments you provided in regards to your stay. The Marriott family looks forward to hosting you again when your travels... More 

Minneapolis
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed October 21, 2014

This location can be difficult to find, as it's nestled in the midst of an industrial area. However, once you find it, you will be happy with the results. We make it an annual tradition to stay in October. It's a great time to take in the views and soak up the fall colors! The rooms are spacious and nice.... More 

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property. We appreciated the kind words and positive feedback about our hotel. We look forward to having you return in the near future. More 

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Additional Information about Minneapolis Marriott Southwest

Address: 5801 Opus Parkway, Minnetonka, MN 55343
Location: United States > Minnesota > Minnetonka
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Minneapolis Marriott Southwest 3.5*
Number of rooms: 306
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Also Known As:
Minneapolis Marriott Southwest Hotel Minnetonka
Marriott Hotel Minnetonka
Marriott Minnetonka
Minnetonka Marriott

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