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Minneapolis Marriott Southwest

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5801 Opus Parkway, Minnetonka, MN 55343
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1 room 1 guest
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Minneapolis Marriott Southwest
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201 Reviews from our TripAdvisor Community

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Traveler rating
    72
    80
    32
    11
    6
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96
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Pensacola, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

nice hotel, was aware of the ongoing reno work, still no issue here. not in the city, but great access to the highway system. very quiet setting especially on the weekends. all in all... for $95 a night an excellent value.

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for the kind words and positive review, we appreciated your feedback. We are nearing the completion of our hotel remodel and look forward to having you back to experience the end product. We have made great improvements to our guest rooms, guest hallways, lobby, Great Room Lounge, M Club Lounge, banquet space, fitness center just to name a... More 

Columbus, Ohio, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Lobby and room renovations are very nice, however much improvement is needed. The standard king room is smaller than most Marriotts, fortunately my status allowed an upgrade to an executive king which was much nicer. However, the sink and bathroom area is among the smallest of any Marriott. The staff is very proud of it's new executive lounge moved to... More 

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property, we appreciated your feedback and comments. We are excited about the many changes we have on property (complete room/hallway renovation, state of the art fitness equipment, lobby, bar and banquet space redo and soon to be patio redesign) and the implementation of our new M Club Lounge. It is beautiful... More 

Rosemount, Minnesota, United States
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Have stayed at other Marriott properties over the years, with generally good experiences, but this one failed on multiple levels. Reservations were made far in advance of our stay and included the requirement for adjoining rooms to facilitate care of a special needs person. Room was given away before we arrived. Elevators (three) were slow and inadequate for the size... More 

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to provide feedback on your experience at our property. I'm sorry we did not meet your or our expectation during your stay. Unfortunately we did have some extensive renovation being completed which impacted our room inventory, environment and available rooms for our guests. Of course the presentation of our space was also less than... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

They are doing construction to the hotel and did not bother to inform us before we checked in. While attempting to give our 2 year old son a nap the construction was over beating for us. We called down to the front desk and their response was very nonchalant. They said they would be calling us back about possibly moving... More 

Was this review helpful? Yes
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

I have just recieved your concerns, and apologize for the distrubance as well as the lack of follow through yesterday. I have contacted the hotel and asked an associate to contact you to resolve this; please email me directly with the best way to reach you. My email is laura.l.garcia@marriott.com. Thank you. More 

Aberdeen, South Dakota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

In town for work and the Marriott SW was the closest to where I needed to be. The rooms are nice and newly remodeled. The only draw back to this location is the distance from many restaurants and other activities.

Was this review helpful? Yes
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Billy, Thank you for taking the time to review our hotel. I am glad you like the remodel of the rooms and had a good stay. We do offer complimentary shuttle service on a schedule to assist in getting to nearby restaurants, shops, and businesses. We are also relaunching our Food and Beveage space soon with a new name, restaurant/bar,... More 

Baltimore, Maryland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In town for work brought me to the Minneapolis Marriott Southwest. Very consistent property the many times I've stayed here. Rooms are comfortably appointed, quiet as I'd expect from a Marriott property. Getting to and from the property is kind of a pain as it resides in a large business park with one-way streets, but not difficult to get in... More 

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

We appreciated you taking the time to review our property and for the nice comments you provided about our rooms & environment. We look forward to having you back soon and making your next stay more memorable than the last. More 

New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Other reviews are in the past because this is Newley renovated! I Can not believe coming in to the best hotel resturaunt ever to the nicest staff. My mom was sick but the room service was cheap but AMAZING. I could go on and on but basically everything you could think about this hotel is new and possitive. Big thanks... More 

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you so much for such a great review of our property. We are super excited about the remodeling of our property and are in the process of putting on a few finishing touches which I think will impress you further. I will share your feedback with our staff and especially Jen & Scott as they will love hearing they... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

I recently held a meeting at the Minneapolis Marriott Southwest. It is a lovely property that is well designed to accommodate impromptu meetings in its central lobby/restaurant area. After the meeting, I unfortunately twisted my ankle on a paver outside the hotel and skinned my knee and ripped my slacks. I went back into the hotel to "clean my knee"... More 

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review your experience with us. I am sorry to hear about your incident outside our hotel but was excited to see our team reacted so well and were empowered to handle themselves. Casey is a real gem and I will be sure to share your positive comments with her. We look forward to... More 

Sioux Falls, South Dakota, United States
Level Contributor
174 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed July 20, 2015

As a frequent weekend traveler to MSP we always look for a good deal. This one rivals the best of them. The property is about 15 minutes from downtown. It is clean, rooms are modern and updated. Best of all, our Priceline.com offer of < $100 for this past Saturday night made it an awesome deal. There was a wedding... More 

Was this review helpful? Yes
James P, Guest Relations Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to review our property, we appreciated your feedback. Sorry you had to experience late night noise outside your room, we are always more than happy to intervene and assist in making the atmosphere more pleasant. I do want to pass along that we have free Wi-Fi available in our lobby as an option. Thank... More 

Northern, MN
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 12, 2015

Very nice room with modern amenities. Shower was a treat. Quiet except for rude people talking outside door late at night. Staff was pleasant and engaged in conversation both at check in and check out. No WiFi without a cost which was irritating. I would return.

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thanks for taking the time to share your feedback with us. I am glad to hear you enjoyed our newly renovated bathroom and that our staff treated you with the hospitality you expect from a Marriott. We love the team we have on property here and they are committed to making lasting memories for our customers. I am sorry to... More 

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