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Minneapolis Marriott Southwest

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5801 Opus Parkway, Minnetonka, MN 55343
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Minneapolis Marriott Southwest
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Minneapolis Marriott Southwest
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195 Reviews from our TripAdvisor Community

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Traveler rating
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    31
    10
    5
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25
37
10
93
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Other reviews are in the past because this is Newley renovated! I Can not believe coming in to the best hotel resturaunt ever to the nicest staff. My mom was sick but the room service was cheap but AMAZING. I could go on and on but basically everything you could think about this hotel is new and possitive. Big thanks... More 

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1 review
4 of 5 stars Reviewed 3 days ago NEW

I recently held a meeting at the Minneapolis Marriott Southwest. It is a lovely property that is well designed to accommodate impromptu meetings in its central lobby/restaurant area. After the meeting, I unfortunately twisted my ankle on a paver outside the hotel and skinned my knee and ripped my slacks. I went back into the hotel to "clean my knee"... More 

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Sioux Falls, South Dakota, United States
Level Contributor
155 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 1 week ago

As a frequent weekend traveler to MSP we always look for a good deal. This one rivals the best of them. The property is about 15 minutes from downtown. It is clean, rooms are modern and updated. Best of all, our Priceline.com offer of < $100 for this past Saturday night made it an awesome deal. There was a wedding... More 

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Northern, MN
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice room with modern amenities. Shower was a treat. Quiet except for rude people talking outside door late at night. Staff was pleasant and engaged in conversation both at check in and check out. No WiFi without a cost which was irritating. I would return.

Was this review helpful? Yes
James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thanks for taking the time to share your feedback with us. I am glad to hear you enjoyed our newly renovated bathroom and that our staff treated you with the hospitality you expect from a Marriott. We love the team we have on property here and they are committed to making lasting memories for our customers. I am sorry to... More 

Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great place to stay for business or pleasure. Rooms were comfortable, spacious, & clean. Very modern look & feel. Nice staff & service. Would highly recommend if you are in the area. Has shuttle services and on site bar/restaurant.

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thanks Jessica for the great review of our property. We appreciated the kind words about our space, look and staff. We are closing in on the finishing touches of our new modernized look and I am positive you will be impressed with what we have done once completed. We look forward to hosting you again in the near future. Thanks... More 

Philadelphia, PA
Level Contributor
120 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Put some door dampeners on! Every 5 minutes the doors in the hallway would SLAM!! I tried to hold my door, but it was so heavy and spring loaded it would slam before you remember. It was also loud in the hallways at night as I was in my room trying to sleep. I bring ear plugs for these reasons,... More 

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Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for staying with us; I appreciate you bringing to my attention the door issues; we will certainly adjust the closures to remedy this issue. Thank you for your perspective and I hope you give us another opportunity to serve you in the future. We expect the noise level to reduce significantly once our renovation in complete in late... More 

Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here this weekend and they were having trouble with their network. From elevators not working to manually checking everyone in. The two guys behind the desk handled every upset guest with professionalism and courtesy. And they were really getting yelled at by a couple people. When we got to the counter they did everything as best they could, treated... More 

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James P, Manager at Minneapolis Marriott Southwest, responded to this review

Thank you for taking the time to share your experiences with us. I will be sharing the positive feedback you provided about our front desk team and how they dealt with a difficult situation. They will be excited to hear their demeanor and hospitality were noticed and made an impact. I am also glad to hear you enjoyed the room... More 

Maplewood, Minnesota
1 review
5 of 5 stars Reviewed June 22, 2015

I ran in Marriott's 5K fundraiser for the united way. I was really impressed with how it was set up and ran, the staff made the whole event fun and a great experience. I hope they decide to do it again in the future, I would definitely come back..

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Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Sheila, thank you for your nice comments about the beautiful walking trails surrounding our hotel, as well as the front desk person who helped you with your morning treat. I appreciate you taking time to review our hotel and look forward to seeing you again! More 

Naperville, Illinois, United States
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 22, 2015

I appreciate that the hotel is being rehabbed and they were pleasant enough about it. But definitely some noise. Also, the rooms that have been redone - still need some finish work (at least mine did). Love the new bathroom, but bedroom décor is odd - full wall size decal of the outdoors on one wall, and chairs and carpet... More 

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Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

Jon, Thank you for your comments on our great room service and bathroom decor. You are correct, the bedroom is not yet finished, we will have new furniture added as well as new window treatments, full length mirrors, and more coming by the end of July. There will continue to be noise due to the renovation until mid July, but... More 

1 review
5 of 5 stars Reviewed June 17, 2015 via mobile

First off let me take the time to say how amazing the staff is at this hotel. They will go out of their way to accommodate your needs with a smile!! Such a nice crew they have there. Secondly, they threw a 5K to collect donations for the Untied Way. I love to run and this made my weekend!!! Glad... More 

Was this review helpful? Yes
Laura G, General Manager at Minneapolis Marriott Southwest, responded to this review

J, thanks for your wonderful comments about our staff and the 5K for United Way; we enjoyed putting this event together to raise money and promote wellness for our associates. Thanks so much for your business and the kind words for our staff. More 

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