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Millennium Hotel Minneapolis

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1313 Nicollet Mall, Minneapolis, MN 55402-1114
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1 room 1 guest
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Millennium Hotel Minneapolis
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358 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Millennium Hotel Minneapolis
See the most recent reviews
Dallas, Texas
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late and was greeted by Susan, a very cheerful woman who really made the check-in process a breeze. She set me up with a corner room, answered a few questions I had about the area and provided me with shaving cream as mine had run out - lightheartedly joking back and forth with me and with a smile on... More 

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear jamezyjamez, Thank you for your excellent review! I am so happy to hear that Susan did a great job welcoming you to the property and the rest of the staff was friendly and hospitable as well. We hope to see you back in Minneapolis again soon! Regards, Brian Jessen More 

upstate ny
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great friendly staff! We had an issue with air and called the front desk and within minutes it was fixed. Dina from housekeeping was a doll, I asked her to show me where to get ice and she went and got it for me (I needed to ice my neck) the next day she took it upon her self to... More 

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear UpstateNySimplyme, Thank you for the awesome review and kind words about Dina in Housekeeping and our Front Desk staff. We think that our team here is excellent too! You’re right, the comfy beds and black out drapes are a nice touch too. We hope to welcome you back again soon! Regards, Brian Jessen More 

Pelican Rapids, Minnesota
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

For a conference at the Minneapolis Convention Center, I chose to stay at the Millennium. Close by, and connected by the skyway system, this was a great choice. Excellent hotel, clean rooms, and the desk staff were wonderful. Will definitely stay here again!

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear Shannon E, Thank you for the excellent review! I am so glad that our Front Desk team was able to help create such a wonderful experience for you. Since we are so close to the convention center and many other Minneapolis hot spots, we hope to welcome you back again soon the next time your conference is in town... More 

Long Island, NY
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We were recently in Minneapolis for a conference and chose this hotel at the recommendation of our MN based company. Terrible from the get-go. We were unable to check in until after 3:30; and then were told our same exact room was a different price than our friends staying in an identical room. When we finally got our rooms; the... More 

Was this review helpful? Yes 1
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear Sweetcin70, Thank you for your review. I know that there were questions about your room rate and the $20 difference between what you and your friends were charged. This difference in room rate had to do with the number of adults registered to your room. Your group contracted one rate for single or double occupancy and a second rate... More 

Hastings
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst place I have stayed at as far as sucking money out of your bank account or credit card! Never was told they put $75 a night incidental on your card and you don't realize it until you go to use your card and there is no money left to use! Then when you give them your bank number to... More 

Was this review helpful? Yes 4
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Thank you for the review Debra B., I am sorry to hear that you felt like you received poor customer service. The credit card authorization that we require is an industry standard and very much in line with what any reputable hotel would ask for. However, it does sound like we did a poor job setting expectations for you prior... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We came for a convention and were there a total of 4 nights. Our check in was a total mess and took over 40 minutes JUST to check in. We had several charges that were NOT authorized (one gal was $500 and another was $800). We were not told about any pre-authorization fees (which ranges from $25/night to $100/night for... More 

Was this review helpful? Yes 2
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Good Morning Angelfire6573, Thank you for the review. I am sorry to hear about the challenges you experienced here before you had even checked in to your guest room. While the credit card authorization is an industry standard and an non-negotiable requirement of all guests of the hotel, it sounds like we could have done a better job working with... More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

The Millennium Hotel in Minneapolis is really quite nice; I would stay again. Customer service was wonderful. It is clean, the restaurant is terrific, and happy hour is great and you must enjoy it by the fireplace.

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear Tracy E, Thank you for the awesome review! I am so happy to hear that you made it down to our recently renovated lobby to enjoy our amazing happy hour! Thank you also for the kind words about our staff and our clean rooms. We have a great group of really hard working team members here and I am... More 

Spearfish, South Dakota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed three nights at the Millennium Hotel in Minneapolis and will definitely stay again. The customer service was excellent, the rooms clean and comfortable, and the restaurant (North 45) had great, unique food. The hotel was in a great location: just a few blocks from Barnes and Noble, downtown shopping, and an expansive selection of restaurants. Tip: pay a... More 

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear Tracy E, Thank you for the awesome review! I am so happy to hear that you made it down to our recently renovated lobby to enjoy our amazing happy hour! Thank you also for the kind words about our staff and our clean rooms. We have a great group of really hard working team members here and I am... More 

Minnesota
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Decent hotel with great location in downtown Minneapolis. Our room was pretty small (it was in the corner of the hotel on the 11th floor) but seemed clean. Front desk was very hospitable and even let me borrow some tape to hang a few decorations. Was disappointed that you had to pay extra for wi-fi.

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear jacksmack76, Thank you for the review! I am so glad to hear that you found our rooms to be clean and comfortable. While it is true that they are not the most spacious rooms in the world, we think our guests enjoy all of the awesome amenities we have jam packed into every nook and cranny. I am also... More 

Winchester, Virginia
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 weeks ago

Stayed four nights for a conference. I needed a scale for medical reasons, and although they didn't have one in the hotel, they went and GOT me one. When I mentioned the sink was slow, the maintenance guy was there in under five minutes to get it taken care of. They were always pleasant, attentive, and willing to go the... More 

Was this review helpful? Yes
Brian J, Manager at Millennium Hotel Minneapolis, responded to this review

Dear Vicki111, WOW! Thank you for the excellent review! I am so glad to hear that our staff was able to take such good care of you while you were our guest. Thank you for pointing out the service that our staff provided you. We think that we truly have an amazing group of team members here and I am... More 

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