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Sheraton Minneapolis West Hotel

3.5 of 5 12201 Ridgedale Drive, Minneapolis, MN 55305
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Sheraton Minneapolis West Hotel
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Sheraton Minneapolis West Hotel
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174 reviews from our community

Traveler rating
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    63
    34
    6
    6
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49
31
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67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Minneapolis West Hotel
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Denver
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 7, 2012

This hotel is in a nice area with plenty of shopping nearby. Sheraton really needs to encourage its Starwood members to continue to book at their hotels by offering perks such as free internet and automatic late check out. The front desk staff was rude with a dispute over being charged for a comp. bottle of water (a $4. charge).... More 

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Michigan
Top Contributor
56 reviews 56 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed May 26, 2012

We stayed here 5/18/12 with our 60# dog. Our room was one that had an interior window looking at a hallway. The room was small but the bathroom was roomy. We were concerned that having a window onto the hallway would be upsetting to our dog, but we were at a quiet spot with little hallway traffic, even though we... More 

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Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 26, 2012

This hotel is a great location if you need to be in the West metro and want to stay away from downtown. It's a little dated; definitely request a room away from the pool. The ir banquet staff is great and the sales director very helpful. I'd definitely recommend this hotel for business travelers.

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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 19, 2012

There's not much to say about this very average Sheraton. The staff when checking in was very friendly. The room wasn't memorable, but comfortable. The location is fine if you need to be in the area - which I did for business. It's conveniently located across the street from a mall - which can come in handy.

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SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Drew D, Thank you for the feedback about the hotel and our location. I'm happy to hear you felt the staff was friendly and the location a benefit. I hope we can provide you with a more memorable room on your next visit. Thank you for your business. Warm regards, Dan Gordon More 

Sioux Falls, South Dakota
Top Contributor
59 reviews 59 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 7, 2012

We only stayed one night and it was a wonderful hotel. If you are in the area, I would highly recommend. It is easily accessible, right beside Ridgedale mall and numerous eating options. I am a Starwood member and the breakfast in the Club lounge was the BEST I have had at any other properties. The fitness center was perfect... More 

Was this review helpful? Yes 1
SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear 4mdntg, Thank you for the positive feedback. We appreciate you taking the time to tell us what a nice time you had at our hotel in the short while you were here. I'm very happy to hear you will return and hope you have more time to enjoy our hotel on your next visit. Warm regards, Dan Gordon More 

Kuala Lumpur, Malaysia
Top Contributor
117 reviews 117 reviews
101 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed April 23, 2012

This is a very decent if average Sheraton. Location is excellent if you need to be in the western suburbs. Prices for rooms here are very reasonable - especially if Starwood is running a special, as so often is the case. Alas, there are problems here. First, rooms are okay so long as you don't end up in the ones... More 

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SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear FeltonS, Thank you for taking the time to provide us with feedback from your previous stay. I'm sorry to hear there were several issues during your stay. I have discussed your comments with the management staff so eveyone is aware and we will work together to improve our hotel for your next visit. Again thank you for the valuable... More 

Minneapolis
Top Contributor
58 reviews 58 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 18, 2012

I recently hosted 2 small (32 people) banquets and we were happy with our selection to use the Shereaton. We had a plated sit-down meal (Teryaki Salmon) and a Sunday buffet-style brunch. Both provided quality food and good service. Our out-of-town guests stayed here and that also made it VERY convienent for them.

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SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Hughjorg, Thank you for taking the time to write a review about our hotel. We are very pleased you enjoyed the banquet food and service and we look forward to serving you in the future. Warm regards, Dan Gordon More 

Minneapolis, Minnesota
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2012

It has been years since I stayed at this hotel. On this visit I was traveling with my young children. They have made an number of changes which improved by stay. The first, in terms of my kids, was the re-doing of the pool area. It is very nice and a good atmosphere for parents to watch their kids. They... More 

Was this review helpful? Yes 1
SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear ServiceMatters86, We are very pleased you enjoyed your stay with us. Thank you for taking the time to write this review and point out some of the changes to our hotel since your last stay. Warm regards, Dan Gordon More 

Bozeman
1 review
5 of 5 stars Reviewed March 20, 2012

This hotel was great. Easy access from the interstate. Staff was friendly. Rooms were nice, big, clean. If you are a Starwood member, the SPG floor with the lounge is worth it. Free breakfast as well was excellent, served in the SPG lounge.

Was this review helpful? Yes
SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Berry J, I'm happy to hear you enjoyed your upgrade to our club level. Thank you for the review and we look forward to your return. Warm regards, Dan Gordon More 

Thief River Falls, Minnesota, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 11, 2012

The bed was so comfortable and the hospitality was superb!! Great hotel in a wonderful location. I am definitely coming back again!

Was this review helpful? Yes
SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Sally N, We are happy to hear you enjoyed our Sweet Sleeper bed. I agree they are very comfortable. Thank you so much for the review and hope to see you again soon Warm regards, Dan Gordon More 

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Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Drive, Minneapolis, MN 55305
Phone Number:
Location: United States > Minnesota > Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
Number of rooms: 222
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
Hotel Style:
#32 Business Hotel in Minneapolis

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