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Sheraton Minneapolis West Hotel

3.5 of 5 12201 Ridgedale Drive, Minneapolis, MN 55305
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Sheraton Minneapolis West Hotel
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Sheraton Minneapolis West Hotel
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180 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sheraton Minneapolis West Hotel
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Brandon, Canada
16 reviews 16 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 22, 2012

I stayed at this hotel for one night along with my husband and two children. We were happy with the ease of checking in, lobby was clean and well maintained. The hotel did not appear to be busy as evidenced by few cars in the parking lot and few other guests seen or heard in lobby, hallways or near pool.... More 

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Los Angeles, CA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 6, 2012

I stayed at this hotel while travelling for business and was upgraded to a large suite on the 4th floor. This is a clean, standard hotel with comfortable beds and basic amenities. The entire hotel is located indoors. While my suite had a patio (with patio chairs) and a window on both ends of the suite, both open up to... More 

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Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 15, 2012

Nice hotel, atrium style hotel with four floors. Hotel only had roughly 20 rooms rented out the night I was there as I was told by employee and they tried to keep everyone on the first floor. Club lounge on four was nicely decorated as well as the room I had. Very large room with balcony was very nice, bathroom... More 

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Albert Lea, Minnesota
1 review
5 of 5 stars Reviewed July 6, 2012

My husband and I where here for a Strong Bonds Marriage retreat. The wait staff who where there for our breakfast and lunch were outstanding! One waiter, named Meir remembered what tea I had ordered for breakfast the first day there, and had it ready to serve the second day without me even asking! This was so awesome considering the... More 

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Delray Beach, Florida
Top Contributor
94 reviews 94 reviews
35 hotel reviews
77 helpful votes 77 helpful votes
1 of 5 stars Reviewed June 27, 2012

I must premise that I am a SPG member and a fan of what Starwood has been able to do from the Aloft to the W! The service at the Minneapolis Sheraton West is NOT what Starwood is all about. Really really condescenting personell and disappointing experience. The hotel is far away from the airport and no shuttle is made... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 7, 2012

This hotel is in a nice area with plenty of shopping nearby. Sheraton really needs to encourage its Starwood members to continue to book at their hotels by offering perks such as free internet and automatic late check out. The front desk staff was rude with a dispute over being charged for a comp. bottle of water (a $4. charge).... More 

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Top Contributor
56 reviews 56 reviews
34 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed May 26, 2012

We stayed here 5/18/12 with our 60# dog. Our room was one that had an interior window looking at a hallway. The room was small but the bathroom was roomy. We were concerned that having a window onto the hallway would be upsetting to our dog, but we were at a quiet spot with little hallway traffic, even though we... More 

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Minneapolis, Minnesota
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed May 26, 2012

This hotel is a great location if you need to be in the West metro and want to stay away from downtown. It's a little dated; definitely request a room away from the pool. The ir banquet staff is great and the sales director very helpful. I'd definitely recommend this hotel for business travelers.

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Boston, Massachusetts
Senior Contributor
31 reviews 31 reviews
24 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 19, 2012

There's not much to say about this very average Sheraton. The staff when checking in was very friendly. The room wasn't memorable, but comfortable. The location is fine if you need to be in the area - which I did for business. It's conveniently located across the street from a mall - which can come in handy.

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SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Drew D, Thank you for the feedback about the hotel and our location. I'm happy to hear you felt the staff was friendly and the location a benefit. I hope we can provide you with a more memorable room on your next visit. Thank you for your business. Warm regards, Dan Gordon More 

Sioux Falls, South Dakota
Top Contributor
59 reviews 59 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 7, 2012

We only stayed one night and it was a wonderful hotel. If you are in the area, I would highly recommend. It is easily accessible, right beside Ridgedale mall and numerous eating options. I am a Starwood member and the breakfast in the Club lounge was the BEST I have had at any other properties. The fitness center was perfect... More 

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SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear 4mdntg, Thank you for the positive feedback. We appreciate you taking the time to tell us what a nice time you had at our hotel in the short while you were here. I'm very happy to hear you will return and hope you have more time to enjoy our hotel on your next visit. Warm regards, Dan Gordon More 

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Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Drive, Minneapolis, MN 55305
Phone Number:
Location: United States > Minnesota > Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
Number of rooms: 222
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis
Hotel Style:
#21 Family Hotel in Minneapolis
#32 Business Hotel in Minneapolis

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