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All 49 Minneapolis hotels

Sheraton Minneapolis West Hotel

3.5 of 5 Hotel   |   12201 Ridgedale Drive, Minneapolis, MN 55305
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Ranked #32 of 49 hotels in Minneapolis
A recent review
3 of 5 stars Reviewed December 22, 2011
medtary Minnetonka, Minnesota
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155 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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There are newer reviews for Sheraton Minneapolis West Hotel
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Minnetonka, Minnesota
17 reviews 17 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 22, 2011

This is a nice hotel...beautiful open entry area, quiet location, comfortable beds, clean, huge tv, etc. Just about everything you could want. I was unpleasantly surprised to find that I had to pay $11 to get internet access in my room. I might have expected such a surcharge at a two star motel, but not a 3 and half star... More

Was this review helpful? Yes 1
St. Albert, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 12, 2011

We stayed here on our journey across the US from the west coast of Canada in 2009 We were treated very well from checking in. The rooms were comfortable & clean to the standard expected from a Sheraton. Breakfast was great & the waiter staff helpful & courteous. I would stay here again without hesitation.

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Chicago, Illinois
19 reviews 19 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed December 2, 2011

We stay here almost every year since it is close to family. Although the staff are wonderful, we will no longer be staying here due to the worn out rooms that are filthy. I had to be moved from the first room they gave me as it was disgusting and it smelled. We are bummed as the location was great... More

Was this review helpful? Yes 1
SheratonMplsWest, Front Office Manager at Sheraton Minneapolis West Hotel, responded to this review

Dear Italean, Thank you for the feedback about your past stay with us. I sincerley apologize the room condition was not to your satisfaction. We appreciate that you have stayed with us regulary in the past and hope you will reconsider for the future. We would like to learn more information on the rooms you stayed in so we can... More

Des Moines, Iowa
16 reviews 16 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 16, 2011

We stayed at this hotel on a Travelocity deal and it was a great value. The best part of the room was the bed, they are excellent. The front desk staff was very helpful and assisted us with scanning some documents. It would have been nice if the room had a fridge. Otherwise a very pleasant stay.

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Hyderabad, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 6, 2011

The Sheraton Minneapolis West Hotel, is located in the charming city of Minnetonka and is warm, from the reception to the service, the staff is gracious, warm and helpful. Thanks to the team at the Hotel, really wonderful people ! The hotel is close to the downtown Minneapolis and close to the Fortune 500 office located in the area. Also,... More

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Minneapolis, Minnesota
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed October 19, 2011

I have been attending an annual conference at this hotel for the past 6 years. The service is outstanding, the rooms are spacious and very comfortable, and the food is delicious. The staff just can't seem to do enough for you to make your stay more pleasant. The bedding has all been upgraded and the beds are very comfortable. I... More

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Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 31, 2011

Nice location, fair size room with comfortable beds. Needs updating found mould on bathroom ceiling but fortunately the ear splitting noise of the air extractor drove me out of there pretty quickly. A large fridge was carted in for a $10 charge ( Why not put a small one in every room and add a couple of bucks to the... More

Was this review helpful? Yes 1
Minneapolis, Minnesota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 11, 2011 via mobile

They go extra step to make sure you are satisfy

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Santa Rosa, California
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed August 5, 2011

I arrived late in the evening after travel and work all day to find that I had been placed into the "Parlor Suite". Sounds good? NO! It does not even have a bed. Hotels should not be allowed to sell rooms that do not have a bed without first telling you. The "Parlor Suite" was the connector between two other... More

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Senior Contributor
46 reviews 46 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 22, 2011

We travelled to Minneapolis from Canada in mid July to attend the Schwann Soccer Tournament in which our grandson's team was participating. It was steaming hot and raining the first day of the tournment, and games were cancelled because of lightening. We arrived at the Sheraton well ahead of our check in time, and to our great relief we were... More

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Additional Information about Sheraton Minneapolis West Hotel

Address: 12201 Ridgedale Drive, Minneapolis, MN 55305
Phone Number:
Location: United States > Minnesota > Minneapolis
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Minneapolis West Hotel 3.5*
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Also Known As:
Sheraton Minnetonka
Minnetonka Sheraton
Sheraton Minneapolis

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Room/suite (14)
Hotel & grounds (5)
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Room/suite (3)
Dining (1)
Hotel & grounds (1)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#29 Business Hotel in Minneapolis
Hotel Class
Official Description (provided by the hotel)
Conveniently located just outside of downtown Minneapolis, the Sheraton Minneapolis West Hotel is a source of familiar comfort, and has 5700 square feet of meeting and event space. ... more   less 
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