We stayed here on our journey across the US from the west coast of Canada in 2009 We were treated very well from checking in. The rooms were comfortable & clean to the standard expected from a Sheraton. Breakfast was great & the waiter staff helpful & courteous. I would stay here again without hesitation. More

We stay here almost every year since it is close to family. Although the staff are wonderful, we will no longer be staying here due to the worn out rooms that are filthy. I had to be moved from the first room they gave me as it was disgusting and it smelled. We are bummed as the location was great... More

We stayed at this hotel on a Travelocity deal and it was a great value. The best part of the room was the bed, they are excellent. The front desk staff was very helpful and assisted us with scanning some documents. It would have been nice if the room had a fridge. Otherwise a very pleasant stay. More

The Sheraton Minneapolis West Hotel, is located in the charming city of Minnetonka and is warm, from the reception to the service, the staff is gracious, warm and helpful. Thanks to the team at the Hotel, really wonderful people ! The hotel is close to the downtown Minneapolis and close to the Fortune 500 office located in the area. Also,... More

I have been attending an annual conference at this hotel for the past 6 years. The service is outstanding, the rooms are spacious and very comfortable, and the food is delicious. The staff just can't seem to do enough for you to make your stay more pleasant. The bedding has all been upgraded and the beds are very comfortable. I... More

Nice location, fair size room with comfortable beds. Needs updating found mould on bathroom ceiling but fortunately the ear splitting noise of the air extractor drove me out of there pretty quickly. A large fridge was carted in for a $10 charge ( Why not put a small one in every room and add a couple of bucks to the... More

They go extra step to make sure you are satisfy More

I arrived late in the evening after travel and work all day to find that I had been placed into the "Parlor Suite". Sounds good? NO! It does not even have a bed. Hotels should not be allowed to sell rooms that do not have a bed without first telling you. The "Parlor Suite" was the connector between two other... More

We travelled to Minneapolis from Canada in mid July to attend the Schwann Soccer Tournament in which our grandson's team was participating. It was steaming hot and raining the first day of the tournment, and games were cancelled because of lightening. We arrived at the Sheraton well ahead of our check in time, and to our great relief we were... More