This hotel is below the normal level of a holiday inn or holiday inn express. The toilet didn't flush properly, carpets were dirty, old decor. Bed was comfortable, which is about the only thing good about it. No food service after 10pm, which isn't good for a metropolitan hotel.
I stayed at this hotel to be close to the Carlson school. The location is a few blocks from the school and the nearby outdoor patios at he seven corners bars are nice places to relax after class.
The front desk staff, especially Emily, we're very helpful and customer focused. The room was a nice size with a large TV....
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Thank you for taking time to share your comments. I’m pleased to hear you enjoyed our neighborhood, staff and room size. However I am sorry to hear about the inconveniences caused by the equipment in the room. We are already working on upgrading our water system to increase the pressure throughout the hotel. The constant low fan you mention controls...
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I just spent the evening at the Holiday Inn Metrodome in Minneapolis. The hotel is located on a busy street and there is no parking available. However, the hotel will pay for parking in the garage. It appears that little renovation has been done at this property in some time. The room and carpet is pretty standard for a Holiday...
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Thank you for sharing your experience from your visit to the hotel. We appreciate your kind words, especially about our staff members. We pride ourselves on outstanding customer service and your recognition is great motivation for the entire staff. Just to clarify parking for other guests, the hotel does not own the adjacent ramp and therefore parking is not paid...
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We were impressed overall - friendly staff and updated public spaces and rooms. Not exactly a "downtown" hotel, but they will provide a shuttle to the closest light rail stop about a mile away. Only problem was with the parking ramp next to the hotel. It's a public ramp, so it is not only used by the hotel. Late one...
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Thank you for taking the time to write a review. We are very happy to hear that you were impressed with our facilities and staff. In regards to the parking ramp, we appreciate your understanding about the ownership of the ramp and your actions to keep the area secure. We want our guests to have a safe visit to Minneapolis...
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Best room I have had for business purposes. Only other that came close was a Hampton Suite in Florida. Be sure to get a corner room if possible. Very Clean hotel and rooms.
Thank you for taking the time to write a review. We are pleased you had a superb stay and enjoyed the hotel. Your business is greatly appreciated and we hope
to welcome you back again!
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Stayed for one night on Thursday 3/28/12. We chose this hotel because it was close to the Guthrie (unfortunately they do not provide free shuttle service, but a taxi was only about $8 and they are always parked out front waiting). Front desk staff was not overly pleasant nor helpful (not rude, but definitely not going above and beyond during...
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Thank you for your comments. I am glad you were able to enjoy some of the hotel’s features and apologize for any inconvenience you may have experienced with the others. While there are two ladders built into the sides of the pool, I understand the frustration they might pose for guests with physical limitations. Your review helps us identify areas...
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I spent this past Friday night at the Holiday Inn Metrodome for a convention I was in town for. A few of us decided to relax at the hotel bar before we explored downtown Minneapolis. We never made it downtown. We ended up having such a great time with Jimbo and Joe, staff at the hotel, that we ended up...
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Thank you for taking the time to provide feedback about your stay. We are very pleased to hear Jim and Joe left such a positive impression on you. I will be sure to let them know you appreciated their excellent service. We hope you will come back and visit again soon!
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outstanding personnel hotel on edge of campus rooms clean, smell good heating/a-c system...the fan is on all time time or you need to turn off the system definitely will be returning
Thank you for taking time to post your thoughts and tips. We sincerely appreciate your recommendation and look forward to welcoming you back during your next visit.
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Stayed last Monday night at the Holiday Inn Metrodome for a training class the next day. The front desk had my reservation setup and room assigned....was given king with city view...very nice corner room with 3 panoramic windows with a perfect view of the skyline. Bed was comfy, wifi worked just fine and the TV is a nice size too....
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Thank you for posting a review. It appears you enjoyed multiple aspects of the hotel and we’re happy to hear you had a consistently pleasant experience across all areas. I will be sure to share your thoughtful remarks with our staff in appreciation of their hard work. We hope to welcome you back to the hotel in the near future.
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The hotel is nice and clean. Our room was quiet enough, especially since there's the option of having the fan (heat/air con) run all the time. My daughter loved the little animal the maid made out of towels; cute touch. Love the pillow labels (firm and soft). Easy enough access from the interstate.
The down side is that parking cost...
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Thank you for taking the time to provide feedback about your stay. Our housekeeping staff recently started adding towel art to some of our guest rooms so we are happy to hear their hard work is being noticed! We would love to welcome you back as our guest and suggest our special Park & Stay packages for next time to...
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