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All 49 Minneapolis hotels

Crowne Plaza Downtown - Northstar

3.5 of 5 Hotel   |   618 Second Avenue South, Minneapolis, MN 55402 (Downtown)
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Crowne Plaza Downtown - Northstar
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78%
Ranked #16 of 49 hotels in Minneapolis
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
ryan J Saint Louis, Missouri
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310 people have reviewed this hotel

Traveler rating
    130
    106
    45
    22
    7
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28
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Saint Louis, Missouri
1 review
3 of 5 stars Reviewed 2 days ago NEW

Great hotel, great staff, nice rooms but my whole experience was almost ruined because of some extremely loud people. I thought they were on my floor running up and down the halls acting like fools. After I called and complained I thought the noise would stop. NOPE not at all. Actually didn't seem to stop at all. Come to find... More

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Breckenridge, Minnesota
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

An alright hotel in an ok location with friendly staff. I dislike the secure elevators that often cannot read one's card. I loved the bartender ... The food was just ok ... Drinks we great but a but pricey.

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Gaithersburg, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Centrally located but not worth the price. The room was clean but there was no fridge and the water took a long time to drain. No free wifi unless to ask them specifically for it. It was really cold too, no matter how much you cranked up the heat. No pool either.

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Minneapolis, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I was in town for a conference at the convention center. The hotel is about 10 blocks from the arena. Its a nice walk in the spring/summer/fall but would be pretty cold in the winter. (skyways available but a bit of a maze) Most people stayed at a hotel closer to the venue but I got a great deal through... More

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

PositiveP, Thank you for chosing the Crowne Plaza Northstar for your recent visit to Minneapolis. I am very proud of the staff at the hotel and Jackie is a wonderful leader for them. The skyway system is a great benefit particularily in the winter months, inquire with the front desk for a very detailed map showing all of the connections.... More

Mitchell, South Dakota
Contributor
18 reviews 18 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

When we checked in, we had some difficulty with our reservations but they were errors on the part of the person with us that had made the reservations.(This I determined when we got home). They were very friendly and helpful, even the manager on duty named Jackie.whom we asked to speak to. Jackie gave us our free breakfasts, and free... More

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

Fasteddy1954, Thank you for staying at the Crowne Plaza for your recent visit to Minneapolis. On behalf of all the staff at the Crowne Plaza, we hope that your wife is doing well. I am very proud of the staff we have at the hotel and their desire to provide excellent service. We look forward to having you stay with... More

Denver
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Hotel room was nice but the walls are paper thin. I could hear everything from the couple fighting to the TV. The bed and sheets were not very comfortable either. The room was clean, modern and nice out side of these items.

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

GeneralZodd, Thank you for staying with us on your recent visit to Minneapolis. I am dissapointed to hear that you were bothered by nearby neighbors. Please contact the hotel and ask to speak with the general manager as I would like to discuss your stay further. Thank you. More

Altoona, Wisconsin
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is in a great location, has very nice rooms, and reasonable parking, but what I like the most is the customer service. We were in town for a "girls weekend" attending a play at the Orpheum, then looking to find the final four on TV somewhere. I asked at the desk, when we checked in, for a good... More

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

Kriesejd, Thank you for staying with us at the Crowne Plaza Minneapolis for a recent girl's getaway. Catherine is a wonderful asset to the hotel and I am proud to read about the high level of service she provided. We look forward to having you stay with us again. Have a great day. More

Waterloo, Iowa
1 review
4 of 5 stars Reviewed 3 weeks ago

We appreciated the large rooms and bathrooms with lots of mirrors for the wedding party! After we got past some initial rudeness and un-helpfulness, the front desk girls snapped around and got us checked in and gave us the bellhop we requested. After that, everyone was very helpful and wonderful and stored the wedding cake and helped print out the... More

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

hotmommacomma, Thank you for staying with us on your recent visit to Minneapolis. I am sorry to hear about your initial check in experience and I am glad we recovered quickly and the rest of your stay went well. The larger rooms with a 2nd bathroom are ideal for guests getting ready for a wedding or any special occassion. Have... More

Loretto, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was centrally located in Downtown and connected to skyway. Too bad skyways close at 8pm. Froze to death when it was dead of winter walking outdoors. The hotel accommodated when we asked for quiet room. They put us on 16th floor. Great views of downtown high up. The room was updated and spacious. The bathroom ceiling in the... More

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GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

Krest, Thank you for chosing the Crowne Plaza during your recent visit to Minneapolis. You are right about the cold winter and the importance of the skyway system. We will address the bathroom ceiling issues right away. Enjoy the spring and we look forward to your next visit with us. Have a great day. More

Cleveland, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel seven times from August to March. When it was hot outside the room was cool. When it was icy outside the room was warm. The bed was comfortable (even though I don't sleep well in hotel beds) and big enough for a Texas size man. The check-in staff, Jackie, was very accommodating and made sure... More

Was this review helpful? Yes
GMCPNorthstar, General Manager at Crowne Plaza Downtown - Northstar, responded to this review

Student64, Thank you for your loyalty to the Crowne Plaza this past year! I am very proud of our staff and their desire to provide the best experience for our guests. All of the employees you mentioned are great assets to the hotel. We look forward to having you stay with us again! Have a great day and good luck... More

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Additional Information about Crowne Plaza Downtown - Northstar

Also Known As:
Crowne Plaza Downtown - Northstar Hotel
Crowne Plaza Downtown - Northstar Hotel Minneapolis
Crowne Plaza Minneapolis
Crowne Plaza Hotel Minneapolis
Address: 618 Second Avenue South, Minneapolis, MN 55402
Phone Number:
Location: United States > Minnesota > Minneapolis > Downtown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#10 Romantic Hotel in Minneapolis
#11 Business Hotel in Minneapolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Downtown - Northstar 3.5*
Official Description (provided by the hotel):
The Minneapolis Crowne Plaza Hotel located in the heart of the downtown Minneapolis business and retail district and connected to the Skyway system for easy access to shopping, dining, sports, entertainment and any other downtown Minneapolis event. Deluxe guestrooms include 2 phones with data-port and voice-mail, wireless high speed Internet access for a fee, On-Demand movies, iron/ironing board, coffee/coffeemaker and USA Today paper delivered daily. Our Cafe Northstar restaurant serves breakfast, lunch and dinner. In addition, our Krona lounge overlooking 2nd Avenue in downtown Minneapolis, features light meals, a connoisseur's collection of spirits, complete wine bar and more than thirty beers & ales in a comfortable atmosphere complete with fireplace. Take advantage of our free Fitness Center and the services of our Business Center. ... more   less 
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