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Crowne Plaza Downtown - Northstar


Crowne Plaza Downtown - Northstar
Hotel class 4 of 5
618 2nd Ave S, Minneapolis, MN 55402
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Traveler Reviews

76% Recommend
3.5 of 5 stars 45 reviews
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By trip type
All (45)
[ Date ] [ Rating ]
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5 of 5 stars
mobarry 5 contributions
Chicagoland
Jul 13, 2009 | Trip type: Couples New

The front desk staff is a tremendous resource. They were always happy, knowledgeable, and ready to assist. The transactions were very smooth. This hotel is situated nicely between the Metrodome and Target Center. Easy walk from public transportation. The small lounge area was perfect. Overall, an outstanding experience. more

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2 of 5 stars
Kittyraja 1 contribution
St.Louis, MO
Jun 27, 2009 | Trip type: Couples

Truly one of the worst travel experiences I've ever had. For being such an upscale hotel, the rooms were fairly cheap. Now I know why. Finding the place is only the first headache you'll have to deal with. The construction going on outside (on ALL FOUR streets surrounding the building) is nearly impassable, in addition to being noisy and an... more

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4 of 5 stars
Hazzles78 50 contributions
Uk
May 5, 2009 | Trip type: Business

This hotel has been recently refurbished so the rooms are lovely and fresh. The bed was amazingly comfortable with decent linen and pillows. Tea/coffee making facilities in the room. Small but adequate gym facilities (I tended to visit this from 6am to 7am and it wasn't too busy). Breakfast was reasonable. Excellent service from all the staff who were super... more

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5 of 5 stars
FrequentWorkTraveler 8 contributions
San Diego
Apr 24, 2009 | Trip type: Business

I travel for work and was booked here by my company. I was pleasantly suprised. My bed was one of the most comfortable I have ever slept in.The room was big and really nicely furnished. The staff was outrageously friendly. The food in the restaurant (which I ate in twice) was great. The location was awesome. I would highly reccomend... more

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4 of 5 stars
bellaalma 3 contributions
Chicago
Apr 9, 2009 | Trip type: Friends getaway

My sister and I stayed here for a last-minute, four-day weekend trip. Since the trip was last minute, we booked the hotel as part of a last-minute deal package. We were pleasantly surprised at how nice the hotel was. The positives: It has been recently renovated, so everything feels fresh and new. The rooms are roomy. The beds are comfortable.... more

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3 of 5 stars
hiloh 1 contribution
north dakota
Mar 23, 2009 | Trip type: Business

The hotel itself is good. I have stayed at this hotel a total of 9 times for miscellaneous business. The major problem with this hotel is the food. Each and every visit the food has been horrendous. The one restaurant is only open for a minimal amount of time throughout the day, which leaves the only place to eat in... more

Management response from
Katie Neufeld, General Manager

I would like to apologize for your disappointing experiences with our culinary team. We are in process of upgrading our Krona Bar and Grill to include new furniture and a new menu. We anticipate having the project completed by June 1. If you have occasion to return to the hotel, please contact me directly.

Noisy
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2 of 5 stars
debmclellan 1 contribution
Minnesota City MN
Feb 8, 2009 | Trip type: Couples

My husband and I booked our stay with a Preferred Program hoping for a quiet romantic get away. Instead we had a noisy room with paper thin walls and ceiling. We had a period of three hours (12:00 -3:00 am) that were full of slamming doors (above us) and loud conversations. So much for the peaceful quiet romantic get-a-way! We... more

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4 of 5 stars
2Midwest 70 contributions
Indiana
Dec 6, 2008 | Trip type: Business

Nicely remodeled rooms. Great weekend rate. Good location. Friendly staff. On the negative side: Room heating system allowed one temperature if you were lucky (and it wasn't warm). System seemed to shut off once you went to bed. Concierge and front desk staff had no clue how it worked (you could have any temperature you wanted as long as it... more

Management response from
GeneralManager618, General Manager

Thank you very much for taking time to respond concerning your stay with us. I certainly apologize for the difficulties you experienced with your guestroom temperature. If you are comfortable calling the hotel directly and providing us with your room number, we will ensure that the unit is checked. We have done extensive training with all of our associates to...

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4 of 5 stars
Loves2Travel82 2 contributions
Connecticut
Nov 14, 2008 | Trip type: Business, Friends getaway

I stayed at The Northstar for a weekend in October 2008. I was pleased with the room and the location. Staff was friendly. The only complaint is that I had to pay for parking. I thought it should have been included with the price of the room, but thats the city I guess. I would recommend this place if you... more

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4 of 5 stars
pacolsu 19 contributions
Baltimore
Nov 2, 2008 | Trip type: Business

Was in town for a conference for 4 nights and the conference host hotel was over $180/nite which we thought was expensive. As we were not spending too much time in the hotel, we went to Hotwire and got a great dealat the Crowne Plaza.. Hotel is well located w/i walking distance of many attractions and restaurants. Room was average... more

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Crowne Plaza Downtown - Northstar Address

618 2nd Ave S, Minneapolis, MN 55402
Minneapolis Hotels Crowne Plaza Downtown - Northstar
3.5/5.0
45