The staff was extremely friendly. They answered all of my questions with a smile. The location is only one block from the light rail and one block from Nicollet Mall. The room was very  nice.  Great bed and lots of free soaps, lotions, etc.  The only negative is the parking. The hotel does not have its own parking so you... More

Beautiful hotel in an old bank, wonderful location, amazing rooms. Glass showers and very comfy beds. This hotel is amazing and will forsure be coming back!

I stayed here one night for a conference. It is in a great location, close to a lot of very good places to eat and grab a drink. The hotel lobby is impressive, it has a lot of character and kept a lot of the original "bank" features alive in their display. The rooms were nice, not great, but suited... More

First experience at the Westin in Downtown Minneapolis, but not first at a SPG hotel. We were very suprised how modern and clean the hotel and lobby felt when we first arrived. We were greeted pleasantly and the staff was very polite. The suite is a must upgrade if you can as it obviously expands on the interesting modern decor,... More

With the very special Chambers Le Meridian, cool W and more luxurious Ivy mere blocks away - it really doesn't pay to stay at the Westin. The rooms are very basic and almost hospital-esque. To my fellow SPG Platinums - don't expect upgrades here. Multiple times I've been told "oh we're booked so you're in a double." Truthfully, I don't... More

This hotel is awesome, if you like a more contemporary feel to the hotels you stay in. The room, while being somewhat small, was really well appointed. The lobby is beautiful, and the location is great. One weird thing, the shower door is very modern, and before using it, i thought "I wonder how they keep water from seeping under... More

The location is convenient for downtown. The slick lobby was promising but the room was disappointing. The layout was strange with limited floor space. The bed was fine but not Heavenly since the pillows were bumpy. The bathroom logistics were odd....the door did not swing open fully and you had to close it to access the room. My floor was... More

Minneapolis native, with immediate family all in the Twin Cities metro. This is my go-to property; usually friendly service and even a lowly SPG Gold gets decent rooms . Unfortunately this stay the room reeked of smoke, and when I called down my complaint was met with an uncustomarily unfriendly "This is a nonsmoking hotel." Well, OK, come smell for... More

The hotel is quite nice, especially the lobby. And it is connected to Minneaplois' overhead walkways. I would only change the view in my room. I was in room 620 and had a view of a wall.