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The Grand Hotel Minneapolis - a Kimpton Hotel

Certificate of Excellence
GreenLeadersSilver level
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615 Second Avenue South, Minneapolis, MN 55402
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The Grand Hotel Minneapolis - a Kimpton Hotel
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The Grand Hotel Minneapolis - a Kimpton Hotel
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594 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
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    (134)
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Denver
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Although the rooms are a bit dated, they are perfectly clean and comfortable. Love the beds—well, for the most part. In our particular room, the bed had a footboard with large, heavy wooden posts on either side. Both my husband and I managed to whack our thighs into it numerous times (he has bruises on both legs to show for... More 

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Bemidji, Minnesota, United States
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hotel is in a great location, right in the middle of everything you can walk to in about 10 minutes. Target Field, Vikings Stadium, light rail system, Target center... all easily in walking distance. Hotel is also part of the skyway system, don't even have to go outside on a miserable weather day. Hotel staff is very nice. I had... More 

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Minnesota
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Kimpton brand does not disappoint. We enjoyed a great few nights here, utilizing the valet parking, enjoying the bar upon return from the night out, and loving the quirky decor! The staff were friendly and helpful. The bathrobes are a hoot. So nice.

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Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear Danette G, I'm so glad we didn't disappoint! It's fantastic that you had time to take advantage of the amenities we have to offer. Aren't those bathrobes so fun?! We embrace our Kimpton quirkiness! Thank you for taking the time to comment on your experience. I hope you'll be our guest again in the near future! Regards, Hayden Lingerfelt More 

Racine, Wisconsin
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 2 weekend nights here and found the Grand Hotel Minneapolis to be among the best Kimptons we have stayed in. The lobby is clean and comfortable, the staff extremely helpful. Complimentary wine and coffee were served punctually and kept fresh. This old building has an extremely fast set of elevators. There is a full-up city health club in... More 

Was this review helpful? Yes 1
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear GlobalCitizen2, Thank you for the Grand review! I love that you consider us one of the best Kimpton hotels you've stayed at. That is quite the compliment! Thank you for commenting on our speedy elevators. We actually did a complete elevator modernization project just a few years back, so they are as good as new! Sorry about the shocking... More 

Boston, Massachusetts
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Grand Hotel for four nights for a conference up the street. We took advantage of a Stay 2 night, Save 20% promotion. Check-in was a breeze. We received a Raid the Mini-bar ($10 voucher) for being Karma members as well as free fast Wifi. We booked a Premier King and were placed on the 12th floor... More 

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Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear wizardtho, I appreciate you staying with us and taking the time to write this lovely review. Thanks for being a member of our rewards program, Kimpton Karma. There are so many perks with the membership and it's free to join, so the few minutes it takes to get registered is well worth it. In addition to the free wifi... More 

Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the hotel last Tuesday night for a special occasion. The hotel is located in the heart of downtown within walking distance to everything. It is nicely remodeled, however, lucks customer service for the price you pay. If you valet your car plan on 15-25 minutes to get it when you need it. It looked like they only... More 

Was this review helpful? Yes 2
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear Elina W, I am terribly sorry that you experienced these problems with your stay. The hair found in the shower is incredibly concerning. I assure you that this is not typical. Once our room attendants clean a room, we have an inspector check their work before releasing a room to a guest. We clearly missed this when inspecting the... More 

Vancouver, Washington
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What can I say about the staff? They were warm, efficient, professional, and knowledgeable. It's one of those "bend over backwards" hotels. Shortly after reaching my room, the front desk called to make sure everything was up to my expectations (and they were). When I requested a print out of my boarding pass, it was delivered to my room within... More 

Was this review helpful? Yes 1
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear pazzerella, WOW, what an incredible review! It's fantastic that you had such a wonderful experience! I really appreciate you taking the time to write about it. Thank you for describing us as a "bend over backwards" hotel. That is exactly what we are shooting for! We have a great group of people representing the Grand and they love helping... More 

Washington
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights last week on a business trip and enjoyed my stay. The staff was very welcoming and eager to accommodate. I really liked how they use your preferences from the Kimpton rewards program to personalize your stay. Our conference was held in the small meeting rooms on the 5th floor, as well as the large... More 

Was this review helpful? Yes 1
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear Tanmansmom, Thank you for being our guest and taking the time to share your experience! I'm so glad that you enjoyed your stay. I appreciate the kind words about the staff. They truly are our greatest asset. I'm pleased that our event space worked out well for the meetings you attended. However, I am so disappointed to read about... More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Second time staying at the hotel and checking in is a challenge. We confirmed early check in since we were coming from the airport but when we arrived they informed us that our room wouldn't be ready for an hour. Without much of a lobby or a restaurant we were stuck sitting on a small sofa watching tv. They didn't... More 

Was this review helpful? Yes 2
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear iamowlright, Thank you for returning to The Grand a second time! I'm so sorry that we were unable to accommodate an early check-in. We don't confirm an early check unless it is the day of arrival and we are able to block the reservation in a room that we know is vacant and clean. When we aren't sold out... More 

New York City, New York
Level Contributor
75 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

It was a nice, boutique hotel. At evening, they served complimentary drink including champagne and wine, it was nice. Room service is quick and relatively reasonable. The location is in the heart of downtown, Minneapolis.

Was this review helpful? Yes 1
Hayden L, General Manager at The Grand Hotel Minneapolis - a Kimpton Hotel, responded to this review

Dear nyay, I appreciate you staying with us and taking the time to write about us! I'm pleased that you enjoyed wine hour and your room service experience. We actually just added a delicious Sangria to our wine hour offerings for the summer. It's a special recipe that our talented bartenders came up with and it's super tasty. Hopefully you'll... More 

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