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Holiday Inn Express Minneapolis Downtown (Convention Center)

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225 South 11th Street, Minneapolis, MN 55403
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Holiday Inn Express Minneapolis Downtown (Convention Center)
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Holiday Inn Express Minneapolis Downtown (Convention Center)
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155 reviews from our community

Traveler rating
    53
    70
    26
    5
    1
See reviews for
29
29
18
67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Okinawa, Japan
Top Contributor
110 reviews 110 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here for about a week while attending a workshop in Minneapolis. The location was fairly decent, staff was friendly and nice and the room was clean and comfortable. Breakfast was average though!

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Lincoln, Nebraska
Top Contributor
105 reviews 105 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would agree that this hotel is very clean. the condition of our room was clean but tired. the bathroom is very small but again clean. We were there for a Friday and Saturday night stay. One big downside is that on weekend they don't start serving breakfast until 7:00 AM. We needed to be on the road to our... More 

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hamilton
Top Contributor
50 reviews 50 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed February 18, 2015

I know that you are under construction but the rooms you are renting out are terrible. The carpet in my room is covered in stains. All the walls are beat up. After a couple of days I realised they were just replacing my towels and making my bed. Floors and everything else left unclean. I mean just shut the place... More 

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Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you for your feedback! We apologize that we were unable to meet your expectations during your stay with us. Please feel free to contact a member of our management team directly if you would like to discuss the issues that you experienced. Natasha F. Public Relations Manager Holiday Inn Express & Suites Downtown Minneapolis Convention Center Ph: (612) 341-3300 More 

ldybug252000
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed February 17, 2015

Very convenient to where I needed to be with a fair price for what was offered. Yes I agree with the WIFI comment the others have, it was not the greatest and I also thought it was a bit rude to be kicked out of the breakfast area at 9:30. sharp. I have stayed in quite a few hotels with... More 

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Natasha F, Public Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Thank you for leaving us feed back! We are pleased to hear that you enjoyed most aspects of your stay with us. We apologize that experienced some inconveniences. We are currently in the process of upgrading our free Wi-Fi, and we are sorry that this seems to have had a negative impact on your stay. We hope that you will... More 

Raleigh, North Carolina, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 7, 2015

This Holiday Inn was a good place to stay. I arrived in Minneapolis 3 hours before check-in and had to meet coworkers elsewhere downtown. The front desk had my room ready and let me park before check-in time. Continental breakfast was good as well. I can only give 3/5 as I had a later flight out the next day, and... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Dear Kevin B, Thank you for staying with us during your business trip and for writing us a review. I am glad to know that you had a smooth check in and appreciate your kind comments regarding our breakfast. However, we are very sorry you did not experience an exemplary hotel stay with regard to the wifi connection. We would... More 

Wisconsin
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed December 27, 2014

I travel a lot for business and I get away often for family get aways and I use the IHG brand whenever I can. I am disappointed in this hotel. I was traveling with a co worker and we each had our own rooms. We discussed our respective rooms the next morning and we both came away with the same... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Dear djrhudson, Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We are sincerely sorry to read about your negative experience during your stay. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our guests. While we understand that your... More 

2 reviews
5 of 5 stars Reviewed December 25, 2014

If we ever go to another event in the cities this is where I will be booking! Great value, great breakfast. The rooms smelled great and the staff was ever so helpful. Pool and hot tub was nice maybe add a few more tables 😃. I would give it 10 stars if I could thanks again for the hospitality!

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 20, 2014

This property is a great value and is staffed by some of the most friendly and helpful people we have ever encountered in our travels. In particular, the front desk staff are outstanding. They are very cheery but professional. Special kudos to Natasha! The hotel is conveniently located near Orchestra Hall and Nicolett Mall. Very easy walking distance. Nice hot... More 

Was this review helpful? Yes 1
Cherthala, India
Contributor
14 reviews 14 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 16, 2014

Good hotel, with very good bed room and great location. But the breakfast was not up to the mark. I always thought American Hotels provided very good Breakfast. But Holiday Inn seems to be very unAmerican in this respect. Occupancy rate seems to be low. There were not much people around. Had a desolate look. Its only a walking distance... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Minneapolis Downtown (Convention Center), responded to this review

Dear Mahadevan P, Thank you for taking the time to express your thoughts and concerns regarding our hotel. I am delighted with your kind comments regarding our location and room accommodations. While I am pleased with your kind comments, I understand that not all aspects of your stay were exceptional, particularly breakfast served. Your comments have been taken into serious... More 

Pipestone, Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 16, 2014

We had a quick over night stay. It was an easy check-in and pleasant staff. I thought we'd have a noisy night when I realized our room was at the top of the stairs, but NO! We had a great, quiet night sleep. Adequate and enjoyable breakfast before walking across the street to the Convention Center. Perfect.

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