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Hilton Garden Inn Minneapolis Downtown

Certificate of Excellence
GreenLeadersBronze level
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1101 4th Avenue South, Minneapolis, MN 55404
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Family Fun with Breakfast
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Hilton Garden Inn Minneapolis Downtown
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Hilton Garden Inn Minneapolis Downtown
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733 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wisconsin
Level Contributor
4 reviews
5 of 5 stars Reviewed yesterday NEW

Stayed during a beer festival in the twin cities. Excellent accomdations. Staff was very helpful. It was suprisingly quiet for being so close to the highway. Parking is valet only. Very modern decorating.

Was this review helpful? Yes
Moorhead, Minnesota
Level Contributor
571 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 259 helpful votes
2 of 5 stars Reviewed yesterday NEW

This has been one of my favorites in downtown Minneapolis over the years. Not this stay yesterday. When I checked in, the room number was not written on my key card folder. I discovered that as I headed for the elevators. I began heading back to the desk as Alex was wiggling his curling digit finger to indicate that I... More 

Was this review helpful? Yes 1
Appleton, Wisconsin
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Met up with my daughter, sister and niece for a girl's fun weekend. Location of the hotel is great. Rooms were clean and beds were comfortable. When we arrived on Friday, check in was slow. Room keys system wasn't working so everyone needed to be escorted by a staff member to open the door of each room. We had concerns... More 

Was this review helpful? Yes 3
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear ndsuparents, Thank you for taking the time to write this review. The situation that we had over that particular weekend was very challenging. I apologize that it was inconvenient and that IDS were not checked every time you went back up to the room. The hotel did everything in it's power to remedy the technology situation as fast as... More 

Alberta
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Had an extended stay here recently in Minneapolis. Booked the room through central bookings over three months ago as the soccer tournament near here is the biggest in the Western Hemisphere. Was pleased with the prices, high TA rating at the time, and decent location. When we arrived we were told that the reservation couldn't possibly qualify for the breakfast... More 

Was this review helpful? Yes 3
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Mahulu, I am sorry that there seemed to be an issue with your reservation at check in, and I apologize that our associate was argumentative. I promise that issue has been taken care of. As for the Valet, I am sorry that she did not know about the parking across the street. We do recommend that guests Valet their... More 

Kenosha, Wisconsin
Level Contributor
61 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was a mixed bag. The location was fantastic -- right downtown, close to many things. Yet, getting there was tricky. For me, arriving from the interstate, I had to make three consecutive left turns -- and then hope that I turned right about two feet after the last left turn in time to get into the rather tight... More 

Was this review helpful? Yes 3
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Cmhprh, Thank you for taking the time to review of our hotel. I apologize that you felt our hotel was a "mixed bag". We do offer valet parking. I usually recommend that option because it's a secure lot. The reason that the church is not mentioned is because that lot does not belong to the hotel. That lot can... More 

Harrisburg, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location for those attending a convention, not too far to downtown restaurants and ballgames. Transportation available from hotel. Nice city in summer. Free continental breakfast would be nice but not available yet.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Jeff, Thank you for taking time to review our property. I'm so gad that you liked the location. Our shuttle to the rail is also very convenient to get to MOA or Target Field. I apologize that there was no free breakfast. It's actually a Hilton Garden Inn Standard to have a restaurant. If you are a Gold or... More 

Atlanta, Georgia
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is right downtown and has some great views. The staff was very friendly and attentive from the moment we walked through the door. They made restaurant recommendations and suggested their favorite dishes from the hotel restaurant. I ordered room service and the guest service manager delivered it up himself! Pros: Comfortable rooms, great location w/in walking distance of... More 

Was this review helpful? Yes
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear cchikergirl, Thank you for writing this review. It was my first day doing room service delivery. I'm glad I did okay! I hope you enjoyed your dinner from the Garden Grill. Thank you for the comments about valet. That is something we are actively working to remedy. I hope the next time you are visiting us, we can show... More 

Rochester, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice lobby and decent room. Nice location and valet parking. Phone reservation was made for king but got 2 queens. No fan in bathroom. Have to pay for breakfast (I made my own waffle which ended up being $4).

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Evan, I'm so glad that you liked our lobby, room, and valet, but I wanted to apologize about not getting the room type that you had requested. When you said that there was no fan in the bathroom, did you mean that it wasn't working? I'm also glad that you got to enjoy our delicious breakfast, while it is... More 

Fairfield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Extremely helpful and Very friendly staff. Clean and quiet rooms. This Hotel is not so easy to access from freeway due to all of the one way streets. The hotel is in a great location to down town however.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Helen, Thank you for this five star review! Hearing how our staff is friendly and helpful is one of the best compliments. I apologize that there are so many one way streets in Minneapolis, and I can understand how that can be a bit of a hassle, but as you mentioned, it is a great location close to so... More 

Naperville, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel quite a bit for work and this is the best hotel (service quality) that I'd stayed in throughout the U.S. That right! I've stayed at the Four Seasons, the Ritz, etc. Spend some time here and you will see. Andrea K and other staff are great!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Joseph A, Manager at Hilton Garden Inn Minneapolis Downtown, responded to this review

Dear Brian O, It's amazing to hear that we have the best service, even over some five star hotels! I did tell Andrea, our Director of Sales, about your review and she just beamed! It made her very happy that you said such kind words about her. Thank you for taking the time to give us this great review, and... More 

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