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Hampton Inn Minneapolis NW Maple Grove

2.5 of 5
7745 Elm Creek Blvd, Maple Grove, MN 55369
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Hampton Inn Minneapolis NW Maple Grove
Ranked #6 of 8 hotels in Maple Grove
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43 reviews from our community

    Trip type
Traveler rating
    23
    8
    8
    3
    1
Date Rating
Grand Forks, North Dakota
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 16, 2013

No forewarning was given that I would be entering a construction zone in the lobby nor were any accomodations provided for the inconvenience. Full price, locked in as a non-refundable rate 2 weeks prior. Apparently it pays to take a longer more detailed look at any property that has this stipulation as it was non-refundable for a reason!! That was... More

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
May 20, 2013

Thank you for sharing your experience staying with us. Please know that we are working as quickly as possible to improve the appearance of our property and we are sorry if the comfort of your stay was interrupted. The good news is that we are on the home stretch of this project and anticipate to have everything complete by Memorial... More

A TripAdvisor Member
4 of 5 stars Reviewed May 4, 2013

We have returned to this hotel every year for the last four years we have vacationed in Minneapolis. It has never disapointed us yet! Clean, very good continental breakfast and close to great shopping!

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Review collected in partnership with Hampton

HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
May 14, 2013

It is an absolute pleasure to have you as such a loyal guest! Thank you so much for the excellent review and we look forward to seeing you again. More

Moorpark, United States
1 review
5 of 5 stars Reviewed April 29, 2013

My reservation was made last minute for a funeral, and I was offered the bereavement rate. On arrival, remodeling was going on, but did not stop staff from being courteous and helpful. Manager left me a hand-written note apologizing for noise on arrival, along with some complimentary treats. Room was excellent...clean and comfortable. Thanks!

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Review collected in partnership with Hampton

HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
April 30, 2013

Thank you for taking the time to share your experience staying with us. We are so sorry for your loss and are disappointed you had to stay with us under such circumstances. It is a pleasure to read your comments regarding the high level of customer service you received however, and it is great that you found your guest room... More

Portage
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2013

This has been the stay for visits to family and weddings. Location is near a large shopping center,having many restaurants and conveniences. Hotel services were excellent. Used the meeting room for bridal shower(s). Staff was quite helpful each time.

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Review collected in partnership with Hampton

HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
April 29, 2013

What a wonderful review! We are so happy to hear that our property meets all your needs for family and wedding get-togethers. It is especially great to hear that our team of associates has been ready and eager to assist you if needed as well. Thank you for your loyalty to us when choosing where to stay and we eagerly... More

Chicago, Illinois, United States
1 review
1 of 5 stars Reviewed April 16, 2013

front desk staff was useless. housekeeping was slow. hotel maintenance was lacking. the woman at the front desk was unable or unwilling to produce a receipt for my stay and as i need it for my expense report this is a big deal. the bathtub was moldy and needed to be re-calked. breakfast reminded me of the food you see... More

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
April 18, 2013

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More

Springfield, KY
1 review
4 of 5 stars Reviewed April 14, 2013

We have stayed at this hotel many times over the years as our daughter is in the area. There are more hotels now, but we feel comfortable at Hampton and it is close to shopping and eating places. We haven't ever used room service, but all questions have been answered nicely.

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
April 16, 2013

Thank you for the wonderful comments! We truly appreciate your loyalty to us when choosing where to stay as we know there are many options in this area. We look forward to hosting you again! More

Bagley, Minnesota
1 review
5 of 5 stars Reviewed April 1, 2013

We have stayed here before -- we like the proximity of the motel to businesses and the Interstate. We were in the area to access medical facilties close by, and did some shopping, relaxing and had a good rest. One can hear through the walls and doors though so if it had been a busy week-end night, it would not... More

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
April 2, 2013

Thank you for sharing your feedback! We appreciate your loyalty to us as you chose to stay with us here at the Hampton Inn of Maple Grove for a second time. We are delighted that you find our property to be in a convenient location and close to local businesses as well at the Interstate. Thank you again for the... More

Hudson, Wisconsin
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed February 25, 2013

We were there for a basketball tournament and so I expected some noise, but the walls and ceilings are so thin, you can hear everything going on in the next room, and above you. To make matters worse, they put us in room 101 which is practically in the lobby, and it was tortuous! The pool was close too, and... More

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
March 4, 2013

We are very disappointed to hear that you had a less than exceptional stay with us here at the Hampton Inn of Maple Grove, MN. It is unfortunate that your guest room was noisy due to the high number of guests we had staying with us that weekend. Our team of associates should always be friendly and accommodating to you... More

Elk River, Minnesota
1 review
4 of 5 stars Reviewed February 22, 2013

My wife and I needed some time away from the regular daily grind. We stayed in Room 400 and the only thing wrong with this room was the smell. Don't get me wrong -- we would definitely stay here again. The facilities and amenities were very nice. The staff was always accommodating and helpful. They always had hot water, tea/hot... More

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HamptonInnMapleGrove, General Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
March 12, 2013

Thank you very much for staying with us and for the kind words about our hotel and our staff. I will be sure to pass along your comments to the rest of the staff. We are certainly glad you had an enjoyable experience and look forward to seeing you here again! More

Chesterfield, Virginia, United States
1 review
5 of 5 stars Reviewed February 4, 2013

The hotel is a great value - typical of a Hampton Inn. I stay here on business a lot but am just as likely to choose this if I was in the area for personal reasons. The staff is always friendly and helpful. The rooms are comfortable and clean.

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HamptonInnMapleGrove, Manager at Hampton Inn Minneapolis NW Maple Grove, responded to this review
February 5, 2013

What a wonderful review! It is so great to hear that you continuously have positive experiences with our team of associates. They work hard to provide the highest level of customer service possible and we are very proud of them. We appreciate your loyalty and look forward to hosting you again! More

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Additional Information about Hampton Inn Minneapolis NW Maple Grove

Also Known As:
Hampton Inn Maple Grove Hotel Maple Grove
Hampton Inn Maple Grove Hotel
Hampton Inn Maple Grove
Maple Grove Hampton Inn
Address: 7745 Elm Creek Blvd, Maple Grove, MN 55369
Phone Number:
Region: United States > Minnesota > Maple Grove
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Maple Grove
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
From incredible shopping to gorgeous outdoor fun, our Hampton Inn® hotel in Minneapolis-Northwest/Maple Grove is surrounded with fantastic activities to entertain any guest. Want to do a little shopping? Our hotel is located in the heart of Arbor Lakes retail and entertainment district. Play a round on a championship golf course. It's all here, within minutes of the Hampton Inn hotel in Maple Grove. So come explore all Minneapolis has to offer. The Hampton Inn hotel in Minneapolis-Northwest/Maple Grove will put you in a delightful location for shopping and outdoor adventure. ... more   less 
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Hampton Inn Minneapolis NW Maple Grove
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