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Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes

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11871 Fountains Way, Maple Grove, MN 55369
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1 room 1 guest
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Courtyard by Marriott Minneapolis Maple Grove\/Arbor Lakes
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111 Reviews from our TripAdvisor Community

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Traveler rating
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    37
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    2
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35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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Saint Paul, Minnesota
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Just to be fair. There were severe storms in the area during our stay, however there were no power outages. The bad: The bar was mediocre, but not unusually so. Guests we encountered in the hallway had been booked into rooms, and when they entered, other guests were already in the room. Our room was supposed to be a top... More 

Was this review helpful? Yes
courtyard1, Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Average is no good! I am so sorry that you experienced these quirks. Thanks for the shout out to our friendly staff and great location, we're proud of both! More 

Fargo
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 2 nights here in mid-August. Our family had 3 rooms in the hotel. The staff was simply outstanding, from check in to check out and all points in between. Helpful, friendly and genuine. It was one of the best hotel experiences I've had (and I travel a lot). One bonus - we had just finished participating in an athletic... More 

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you for all the wonderful compliments on your recent stay with us. We love you enjoyed the staff and that you had an excellent stay! More 

1 review
2 of 5 stars Reviewed 1 week ago

We have stayed here before and had a not so great stay, we decided to give it one more try simply because we like the rooms. Desk staff is never friendly..ever. Go down to buy some candy and you couldn't possibly feel more unwelcome! Our issues this time we're not as vast as last time but when you pay this... More 

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

We are so embarrassed that you decided to give us another try after the issues on your last stay, and again we fell way below your expectations in several areas. Your concerns that you have brought to our attention are unacceptable and they will be addressed and rectified immediately. We feel horrible that you had to encounter these issues during... More 

New York
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here in connection with a wedding. The staff was great and the rooms were very comfortable. The lobby/lounge area was also quite nice, with pool tables and a bar in the evenings. It was the weekend of the US Open golf tourney and several people hung out in the lobby to watch the event. The hotel is near... More 

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you very much for the review! This made our day to read this feedback on your recent stay. Thank you again and hope to see you back soon. More 

Estero, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

In the process of a move to Maple Grove (and in between homes), I've had to stay at this hotel several times - and often at the last minute. The manager, Amanda, is simply amazing. I had called at 8:45am on my way to Maple Grove to get a room (they were sold out when I called the night before).... More 

Was this review helpful? Yes
courtyard1, Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you so much for the amazing comments! We are excited to share your post with Amanda and the rest of the Courtyard staff! We are happy we could accommodate your request for an early check in so you could get back to work! We look forward to serving you during your next stay! Thanks again for the wonderful comments... More 

Lakota, North Dakota
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was in a great location in Maple Grove, next to restaurants and shopping all within walking distance. The hotel staff was great at checkin, the room was clean, large and quiet which provided for a good night of rest. Although there is no free breakfast the Bistro offers great breakfast choices which are very reasonably priced. I would... More 

Was this review helpful? Yes
courtyard1, Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you for writing a review about the Courtyard Marriott in Maple Grove. We are pleased to know you enjoyed our convenient location, friendly staff and clean rooms! The Bistro is a new addition and we really appreciate your feedback on the food quality and choices they offer. Thanks again for the 5 star rating! More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Rooms were exactly as pictured. We stayed in a room with a King sized bed and sofa bed pull-out because they were out of rooms with double beds. Our room was a little tiny, exactly as pictured, but I had hoped there would be much more room than photographed. However, our room was beautifully decorated and well furnished. There was... More 

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you so much for the wonderful feedback on your recent stay with us. We really appreciate it. We are so happy to hear that you loved the rooms, the staff, and the area. We are so happy we had the opportunity to accommodate you, and we look forward to seeing you back soon. More 

Fargo, North Dakota
Level Contributor
4 reviews
2 of 5 stars Reviewed 4 weeks ago

I was so excited to stay at this hotel because I had heard amazing things. However, the horrible experience started long before the wedding. I am living out of state and my wedding was in Maple Grove. I booked a block of rooms in February for my June wedding. However, I was not told that the rooms needed to be... More 

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you for taking the time to write such a detailed review. We want to sincerely apologize for all of the issues that you encountered during your stay. We are so sorry and embarrassed that this had to happen the day of your wedding, when your focus needed to be with your family and friends that are there to share... More 

Grand Forks North Dakota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

convenient to shopping and restaurants, the hotel is hard to get in and ot of though coming from certain directions. Maid entered the room even though the do not disturb sign was up- let the desk know and they said they would notify the head of housekeeping as it was a miscommunication. Staff are friendly and always greet you going... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
courtyard1, Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you so much for taking time to write a review about your experience at the Courtyard. We are glad you enjoyed are convenient location and friendly staff. We appreciate your feedback and have addressed the appropriate staff for the issues you stated in your response. We hope you will visit us again in the future. More 

KY
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 19, 2015

I stayed for one night while traveling on business. The hotel is nice and clean with comfortable beds. It is close to restaurants. The hotel does not have buffet breakfast but has Starbucks coffee tea. The staff is pleasant and helpful.

Review collected in partnership with this hotel

Was this review helpful? Yes
courtyard1, General Manager at Courtyard by Marriott Minneapolis Maple Grove/Arbor Lakes, responded to this review

Thank you for taking the time to share your feedback with us. We are happy to hear you enjoyed your stay and the staff were friendly and pleasant. Thanks again for reviewing us! We look forward to seeing you back. More 

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