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All 8 Maple Grove hotels

Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5 Hotel   |   11801 Fountains Way N, Maple Grove, MN 55369
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79%
Ranked #6 of 8 hotels in Maple Grove
Certificate of Excellence 2014
A recent review
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124 people have reviewed this hotel

Traveler rating
    52
    45
    18
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    4
See reviews for
71
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
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English first
Bemidji, Minnesota
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Family of 5 with 3 kids 6,6 & 11 getting away to do some school shopping and fun. Room: standard 2 queens, came with a recliner that pulled out into a twin bed so fit our family perfectly. Also had a mini refrigerator, microwave, and coffee pot. Water park 2 slides, they have extra life jackets. Note: Kids must be... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire staff, thank you for making the time to allow us your great feedback. Our dedicated and dynamic team will be thrilled that their friendly and genuine service was noticed and appreciated. We hope to be your home away from home again on your next trip to the Maple Grove area. More

Apple Valley, Minnesota
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I really hated to rate this hotel as just average, but I am afraid it is deserved. While the hotel itself is well maintained and clean, and offers a very nice mini-waterpark area for the kids, the beds are in serious need of an upgrade. The hotel cannot be terribly old--somewhere between 5 and 10 years--but the mattresses feel like... More

Was this review helpful? Yes 1
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for making the time to allow us the opportunity to have your valuable feedback, it is through our guest's comments that we are able to truly measure our level of service, quality and cleanliness. On behalf of our entire team, thank you taking notice of our friendliness and service, we also apologize that your family was... More

Murfreesboro, Tennessee
Top Contributor
114 reviews 114 reviews
17 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel in the cold of February. The room was nice and it was in a very nice area. It was icy and snowy during our stay, so we basically just went to nearby locations to go to the movie and to go eat. Otherwise we stayed at the hotel. Breakfast came with our room, which was... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give us your feedback and for the great 5-star review. Our entire team will be thrilled that your family enjoyed the hotel and loved the waterpark. We hope to be your home away from home again soon. More

Prior Lake, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed here with my daughter and her friend. They really enjoyed the water park, especially the slides. The room was very clean and laid out well. We had a kid suite with bunk beds, which the girls really enjoyed. Room service food was good and service was quick. The staff is very friendly and eager to help. Hotel is... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give our team your feedback and compliments, we definitely appreciate your comments. Our staff is very dedicated to ensuring our guests have an absolutely memorable experience and receive outrageous guest service as well. We hope to see you on your next visit to the Arbor Lakes area. Thank you again for... More

Austin, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 19, 2014

Hotel staff was very courteous. The man at the bar was extremely patient with our very large group! Great choice of drafts at the bar. Very spacious conference rooms. The hotel room was humid, might have just been the time of year. I'm not very fond of the linked wall thermostat to the large wall air conditioning unit.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, thank you for the valuable feedback. We always strive to provide a clean, comfortable stay with outrageous guest service. Brian in the bar is a huge asset to our hotel and we will pass on your compliments to him personally. Thank you again, and we would love the opportunity to be your home away... More

Fort Mill, South Carolina
Top Contributor
50 reviews 50 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

I stay at this hotel often when in town on business. The overall appearance of the hotel is good, with a nice restaurant and lounge. Very conveniently located to shopping and restaurants. My main complaint is the price. It's a bit high for its location and compared to other hotels. For the prices charged, the breakfast should be included instead... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the great comments and compliments, we will share your information with our entire team and appreciate you taking the time to give us your feedback. We hope to see you again on your next trip to the Arbor Lakes area. More

Paoli, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here over the 4th of July holiday. The hotel was nicely appointed and quiet. The water park on premises was a definite plus. The variety of stores and restaurants within walking distance was a plus. Ideally located just off the highway made travel to/from Minneapolis easy.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We definitely appreciate you taking the time to allow us your comments. As always we will share your information with our entire team. We hope our dynamic staff, great location and waterpark will bring your family back to us again. Thank you for allowing us the opportunity to share your family's weekend get away. More

Brainerd, Minnesota
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed July 14, 2014

We stayed here for one night before attending a conference a few miles away the next morning. Easy to find, easy parking and short walk to building. Excellent location with lots of dining and shopping nearby and several within walking distance. Check in was quick and easy, staff friendly. Room was great, large with all new furnishing, bedding, and furniture.... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for allowing us the opportunity to have your feedback. It is truly the only way that we can measure our guest service delivery, and constantly continue to improve on our ultimate goal of outrageous guest service. On behalf of our entire team we sincerely apologize for the issues you experienced in the restaurant and with the... More

Winnipeg, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

We recently stayed at the Holiday Inn in Maple Grove and it was an absolutely beautiful hotel! My kids loved the waterpark and spent hours in there! The rooms were beautiful and there was great attention to detail throughout the hotel. It would have been great to have breakfast included though. Overall it was a wonderful stay!

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for the great feedback and comments with regards to your recent stay with us at The Holiday Inn Maple Grove/Arbor Lakes. As always we will share your compliments with our entire dedicated team. We are excited to be your home away from home when you are in the area again. More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed July 10, 2014

Our volleyball team was in MN for a tournament and we had about 10 families staying at a truly awful LQ down the road from this hotel. I called this hotel directly to see if they had room for us all to move over and stay there instead. The front desk staff, Amanda and Christine, were extremely helpful and accommodating... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for the great feedback and compliments. Our dedicated and dynamic team will be thrilled to hear that they "saved the day" for your volleyball team. Amanda and Kristin are amazing guest service guru's and we will share your compliments with our entire staff at the Holiday Inn & Suites Maple Grove/Arbor Lakes. We would love to... More

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Location: United States > Minnesota > Maple Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
Number of rooms
136

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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