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All 8 Maple Grove hotels

Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5 Hotel   |   11801 Fountains Way N, Maple Grove, MN 55369
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81%
Ranked #6 of 8 hotels in Maple Grove
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
rberndt Milwaukee, Wisconsin
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107 people have reviewed this hotel

Traveler rating
    48
    37
    15
    4
    3
See reviews for
60
3
3
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Milwaukee, Wisconsin
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recently stayed here on a business trip. I was pleasantly surprised first of all with all of the great stores and restaurants nearby. I was in heaven. Then I continued to be pleasantly surprised at how nice the hotel was. Although there was no continental breakfast, there is a restaurant in the hotel where you can purchase breakfast at... More

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London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed in room 332, very clean and comfortable! The room cost $226 including tax, which included 4 water park passes and up to 4 kids eat free with the purchase of an adult meal from either of two of their restaurants. I've paid less at other hotels, but we got this room on very short notice, so we were... More

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for taking the time to give us your comments and feedback on your recent stay at the Holiday Inn & Suites Maple Grove/Arbor Lakes. Our team prides themselves on providing our guests with a memorable experience, great service and a few special touches like breakfast with our "house pirate" Jack Sparrowed! We always share all guest information with... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

A nice hotel to stay with the kids for spring break. It's a bit over priced for just basic water park. Some of the staff way over the top when entering the concession stand area where the water park is located. No reason for you to be restricted from taking photos or just hanging out in that area, I understand... More

Was this review helpful? Yes 1
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for taking the time to give our team your feedback, we appreciate your comments and will share them with our entire staff. We do reserve the waterpark for only guests of the hotel and do not sell any passes to the public, so our guests have a great waterpark experience. Thank you again, we hope to see your... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We stayed for one night and had a wonderful experience. Room is large, clean. Temperature control was reliable unlike some hotels we've stayed. Pool was on small side but comfortable. Fitness equipment nice and new and working; awesome!

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, I would like to thank you for taking the time to share your experience with us. Our staff strives to ensure that every guest has a memorable, relaxing and enjoyable time with us. We always share guest feedback with our entire team and constantly work to improve our service, efficiency and responsiveness. Thank you... More

Bismarck
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We had to head to the cities for a trip to the children's hospital, as our 2-year-old daughter was having surgery and her first dose of chemotherapy. We brought our older kids with and wanted a nice, clean hotel with a fun waterpark to take our minds off things. We got a suite and the room suited our needs just... More

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give us your honest and open feedback. I want to personally apologize on behalf of our entire team for our lack of genuine service and for not exceeding your expectations. It is our goal that every guest has an amazing experience, and that our staff is sincere, genuine and professional. We... More

Rochester, Mn
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

I have taken my grandkids here twice now and they LOVE IT! They have a wonderful waterpark for the kids. The rooms are comfortable and clean and the staff is really helpful. The water park is great for smaller children (I would guess teens wouldn't love it) but kids from 2 - 13 I'm guessing would be thrilled. The hotel... More

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give us your feedback and share your compliments with us. We always share any guest reviews with our entire team in order to constantly help us to deliver great guest service and create a memorable stay for all guests. We hope to see you again on your next trip to the... More

Lakewood Ranch
Top Contributor
52 reviews 52 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed January 11, 2014

Was really excited to take the kids to the water park since it was the coldest time ever in Minnesota, checked in and check in staff was rude. To this point everyone in Minnesota was great. Went to water park and it was dirty and smelled so bad of chlorine we couldn't even stand to stay there long and didn't... More

Was this review helpful? Yes 2
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

I want to personally apologize for our unacceptable lack of responsiveness and for our poor guest service delivery. I will be sharing your comments with our front office, waterpark and housekeeping team to insure that experiences like this do not occur in the future. We do strive to exceed our guest's expectations and we failed to achieve our goals with... More

Minneapolis, Minnesota, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 5, 2014

We reserved two rooms for a small birthday party for my 10 year old son and 4 of his friends. We called same day as our previous plans fell apart and they were able to get us conjoining rooms on a Saturday at 129.99 for a double queen and 139.99 for a king!!! Wow!! The hotel itself was very clean... More

Was this review helpful? Yes 1
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so very much for taking the time to share your feedback and compliments with us, we will pass on your review to our entire team. I apologize with regards to our wireless connection, we are in the process of adding some additional access points which should improve our connectivity as well. Our team appreciates the information you have... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 26, 2013 via mobile

We really enjoyed our stay! Clean and very friendly staff! Stayed on a Sunday night and could easily walk to dining and bar. Bummed that the water park was closed, and hot tubs closed at 9pm. Had received a call a couple days prior to arrival regarding the waterpark, which was appreciated. Would definitely consider staying again, would just be... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the feedback, we appreciate the opportunity to learn first hand how our we are doing as a team! We are extremely glad that you enjoyed your stay and our amazing location. I apologize for any confusion with regards to the waterpark hours. Typically the full waterpark is in operation Fridays 4pm-10, Saturdays 8am-10pm and Sundays 8am-2pm. At... More

Onamia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2013

This was a very nice and clean hotel We had a suite lots of room Was not real impressed with the water park it was small better for little kids If the girls are looking for a place to go and shop and stay this would be a great place to stay no continental breakfast lots of places to eat... More

Was this review helpful? Yes
TPImanager, SRE Coordinator at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for taking the time to review our hotel! We are pleased that you and your family found our hotel clean and enjoyed the large rooms! I'm sorry that you did not enjoy the waterpark as much as you had hoped to . Please keep in mind that we do offer a full breakfast and dinner menu. We hope... More

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn
Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Location: United States > Minnesota > Maple Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Maple Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Official Description (provided by the hotel):
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
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