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All 8 Maple Grove hotels

Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5 Hotel   |   11801 Fountains Way N, Maple Grove, MN 55369
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80%
Ranked #6 of 8 hotels in Maple Grove
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
SLC08 Prior Lake, Minnesota
  • Overview
  • Reviews (121)
  • Photos (38)
  • Amenities
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  • Room tips (18)
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121 people have reviewed this hotel

Traveler rating
    51
    44
    17
    5
    4
See reviews for
68
3
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Prior Lake, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here with my daughter and her friend. They really enjoyed the water park, especially the slides. The room was very clean and laid out well. We had a kid suite with bunk beds, which the girls really enjoyed. Room service food was good and service was quick. The staff is very friendly and eager to help. Hotel is... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give our team your feedback and compliments, we definitely appreciate your comments. Our staff is very dedicated to ensuring our guests have an absolutely memorable experience and receive outrageous guest service as well. We hope to see you on your next visit to the Arbor Lakes area. Thank you again for... More

Austin, Texas
Contributor
15 reviews 15 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel staff was very courteous. The man at the bar was extremely patient with our very large group! Great choice of drafts at the bar. Very spacious conference rooms. The hotel room was humid, might have just been the time of year. I'm not very fond of the linked wall thermostat to the large wall air conditioning unit.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, thank you for the valuable feedback. We always strive to provide a clean, comfortable stay with outrageous guest service. Brian in the bar is a huge asset to our hotel and we will pass on your compliments to him personally. Thank you again, and we would love the opportunity to be your home away... More

Fort Mill, South Carolina
Top Contributor
50 reviews 50 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel often when in town on business. The overall appearance of the hotel is good, with a nice restaurant and lounge. Very conveniently located to shopping and restaurants. My main complaint is the price. It's a bit high for its location and compared to other hotels. For the prices charged, the breakfast should be included instead... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the great comments and compliments, we will share your information with our entire team and appreciate you taking the time to give us your feedback. We hope to see you again on your next trip to the Arbor Lakes area. More

Paoli, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here over the 4th of July holiday. The hotel was nicely appointed and quiet. The water park on premises was a definite plus. The variety of stores and restaurants within walking distance was a plus. Ideally located just off the highway made travel to/from Minneapolis easy.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We definitely appreciate you taking the time to allow us your comments. As always we will share your information with our entire team. We hope our dynamic staff, great location and waterpark will bring your family back to us again. Thank you for allowing us the opportunity to share your family's weekend get away. More

Brainerd, Minnesota
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for one night before attending a conference a few miles away the next morning. Easy to find, easy parking and short walk to building. Excellent location with lots of dining and shopping nearby and several within walking distance. Check in was quick and easy, staff friendly. Room was great, large with all new furnishing, bedding, and furniture.... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for allowing us the opportunity to have your feedback. It is truly the only way that we can measure our guest service delivery, and constantly continue to improve on our ultimate goal of outrageous guest service. On behalf of our entire team we sincerely apologize for the issues you experienced in the restaurant and with the... More

Winnipeg, Canada
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Holiday Inn in Maple Grove and it was an absolutely beautiful hotel! My kids loved the waterpark and spent hours in there! The rooms were beautiful and there was great attention to detail throughout the hotel. It would have been great to have breakfast included though. Overall it was a wonderful stay!

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for the great feedback and comments with regards to your recent stay with us at The Holiday Inn Maple Grove/Arbor Lakes. As always we will share your compliments with our entire dedicated team. We are excited to be your home away from home when you are in the area again. More

Houston, Texas
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

Our volleyball team was in MN for a tournament and we had about 10 families staying at a truly awful LQ down the road from this hotel. I called this hotel directly to see if they had room for us all to move over and stay there instead. The front desk staff, Amanda and Christine, were extremely helpful and accommodating... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for the great feedback and compliments. Our dedicated and dynamic team will be thrilled to hear that they "saved the day" for your volleyball team. Amanda and Kristin are amazing guest service guru's and we will share your compliments with our entire staff at the Holiday Inn & Suites Maple Grove/Arbor Lakes. We would love to... More

Overland Park, Kansas
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We spent the 4th of July weekend at this Holiday Inn. It was very clean and nicely decorated. Great beds with plenty of soft pillows. It was centrally located with a great pool for kids. The pool was the main attraction with big slides and lots of water basketball hoops. I didn't eat the breakfast since other friends had warned... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for taking the time to give us your compliments and feedback with regards to your recent stay at the Holiday Inn & Suites Maple Grove/Arbor Lakes. Our team will love to hear that your family had a fun and memorable holiday weekend with us! We hope to see you again on your next trip to the Arbor Lakes... More

West Point, NY
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Room prices are higher than competing hotels and they charge for *everything* here (including the weekend buffet that does not compete with Holiday Inn Express hotels). Nevertheless, there seem to be many poor inner city people (whom you wouldn't expect to see at an expensive hotel) filing rooms and the cramming the water park. Something is going on at this... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, we apologize for not providing your family with outrageous guest service which is our ultimate goal. We strive to ensure every guest receives amazing service from our staff, clean & comfortable accommodations and a memorable weekend waterpark experience. The hotel does offer a full service restaurant and lounge and the waterpark passes are included... More

Eagan, MN
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 17, 2014

We had our family reunion at the Holiday Inn. It was fabulous. The hotel was easy to work with and very accommodating. Beds were very comfortable. Kids loved the waterpark. Our family highly recommends.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the feedback, our entire dedicated and dynamic team will be excited to hear how much your family enjoyed their stay with us at The Holiday Inn & Suites Maple Grove/Arbor Lakes! We appreciate you taking the time to share your compliments and we hope to see you again soon. More

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Location: United States > Minnesota > Maple Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

38 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
Number of rooms
136

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