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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Certificate of Excellence
3.0 of 5
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11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Ranked #6 of 8 Hotels in Maple Grove
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Island_Girl55350 Hutchinson, Minnesota
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157 reviews from our community

Traveler rating
    64
    62
    22
    5
    4
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88
5
4
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hutchinson, Minnesota
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My title pretty much says it all. The hotel portion was pretty typical Holiday Inn. I did think the bathroom was a little small but nothing that was a deal breaker. Negatives were the long waits for the elevators and the size of the waterpark. People were just on top of each other. We were there on a weekend and... More 

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Blue Earth, Minnesota
Top Contributor
72 reviews 72 reviews
23 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Our family stayed here on Good Friday. I'm super glad we were able to check in early because the Waterpark was super busy by 4:30. Our room was big enough for us...a pull out couch, coffee table, king sized bed, a chair/desk area. Our boys are 5 and 2 so they were fine in the sofa sleep together. I choose... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review on Tripadvisor. We are very happy your family had an opportunity to get away and spend it with us at the Holiday Inn Hotel & Suites. Sounds like the waterpark was a hit with family and you enjoyed the spacious room with the Venetian Theme. We hope you have the opportunity to see us again... More 

Cokato, Minnesota
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel and the water park are beautifully decorated! We had so much fun, especially the kids, at the water park. I am glad that we did the early check-in at 1 instead of 4 because it became quite busy after 4. I definitely recommend this place for families with small children, but it is not cheap by any means!

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review. We are so happy that your family enjoyed the hotel and the waterpark. We hope to see you soon on your next visit to Maple Grove. More 

Bethel, Ohio
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location was perfect for this trip and it has everything you need right in the hotel and plenty of fun and eateries around the hotel. Hotel is clean and comfortable and fairly quiet with a little traffic noise and the AC unit was pretty loud at times. I wanted a King size bed and unfortunately they did not have... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We appreciate you taking the time to complete a review of the Holiday Inn & Suites Maple Grove. We are glad you liked the location of our hotel. We are sorry we didn't have your room type available, but it looks like we offered something equivalent. We look forward to seeing you soon. More 

Rowlett, Texas
Senior Contributor
23 reviews 23 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 21, 2015

Overall one of the nicer HI properties. The bathrooms were a tad cramped, hard to brush your teeth without bumping into the toilet. Nice breakfast and bar. Countless restaurants within walking range...

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review and the comment on our property. We are in a great location for business guests and families. Hope to see you soon. More 

Peterborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed Thursday to Thursday. Stayed in a standard double room which was clean and comfortable. Food in the restaurant/bar was good although a little limited on choice. Plenty of restaurants within walking distance which made up the choice of food available. Midweek it was quite with mostly business people however weekend was full of families there to use the indoor... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We appreciate you taking the time to complete a review of our property and for your business. We are glad your room was clean and comfortable, had a chance to dine in our restaurant and had a chance to see the Maple Grove area. We hope you come back again on your next business trip. More 

1 review
3 of 5 stars Reviewed April 7, 2015

I'm an IHG member and brought this to the front desk's attention when I checked out. We booked a rewards night trip for 2 nights and my family stayed in a Kids Suite. It was great for our kids and they enjoyed the trip. The waterpark was a lot of fun but I can't say the waterpark made the accommodations... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

As always we will share your comments and feedback with our entire team. We sincerely apologize for the inconveniences we caused your family. Our dedicated team strives to ensure that each guest has a great stay, clean/well maintained accommodations and wants to come back. We definitely missed the mark. We would appreciate the chance to have your family with us... More 

Saint Paul, Minnesota, United States
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 6, 2015

The entire staff at this hotel/waterpark was extremely friendly. When I requested that extra towels be brought up to my room, I had them within 5 minutes. Employees riding the elevators or walking the halls were always talking to guests. The reason that I didn't give this 5 stars is because I booked a room that was supposed to be... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

As always we will share your comments with our entire team. They will be 100% thrilled that your family appreciated their dedicated and genuine service and attention to detail. We would love to have you back with us again to make more great family memories! More 

Willmar, Minnesota
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 5, 2015

The staff at this hotel and resturant were extremely helpful and friendly. Special shout out the maintenance employee with the pony tail (wish I would have caught his name) he is a true assist to your eatablishment. He was helpful and anytime we came across him he was going the extra mile to keep the hotel safe and clean. There... More 

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HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the great feedback and compliments, we will share your information with our entire team (especially Jeewan)! We are absolutely thrilled that your family loved the hotel, our amazing location and our dedicated and genuine staff members! We would love to see you on your next trip to the area! More 

Plymouth, Minnesota, United States
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2015

Nice hotel with a waterpark for the kids. My new wife and I decide to bring the kids on the last night of our short honeymoon. This was very convenient because we live only a couple of miles away. The hotel was very clean and quiet and everyone had good time. The waterpark is only open on the weekends which... More 

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HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We want to thank you for taking the time to allow us your feedback and compliments and for the great 4-star review. Our team is dedicated to ensuring that each guest has a very memorable experience and we could not be more thrilled that your family enjoyed the waterpark, our clean rooms and Food and Beverage outlets. We would appreciate... More 

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