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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5 11801 Fountains Way N, Maple Grove, MN 55369
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Certificate of Excellence 2014
Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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144 reviews from our community

Traveler rating
    63
    54
    18
    5
    4
See reviews for
80
5
4
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Fargo, North Dakota
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel with my family many times over the past few years when my son has had soccer tournaments in the area. The water park is great, There is so much for kids of all swimming ability levels to do. The lifeguards are great and very attentive. We have always had great service while we have... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the great feedback and comments, we appreciate you taking the time to review your recent stay with us. Our team will be absolutely thrilled that your family loves our property and that your family makes great memories with us. We can't wait to see you again. More 

Southeast
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Customer service was EXCELLENT!!! We were always greeted with a friendly smile and a 'hello.' Very clean, great location! Pool warm enough for even the little ones but not too hot for everyone. Plenty of chairs around pool and always clean towels available. Lifeguards were attentive. The mattresses were comfortable--which is VERY important, and good pillows too! We stayed over... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, we want to sincerely thank you for taking the time to allow us your comments and compliments. Our team will be absolutely thrilled with your 5-star review, and we will also pass on your comments to our food and beverage leadership. We would love to have your family back with us again, thank you... More 

Brooklyn Park, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

My husband booked this to celebrate his birthday (Jan 9th) with the family and to escape the bitter cold and do something fun.Wow! Our room was bigger than expected, clean and tidy. With the 4 waterpark wristbands that came with the room we used them with friends and had adult fun at the waterpark. The slides were intense and the... More 

Was this review helpful? Yes 1
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you so much for the amazing 5-star review, our entire team will be thrilled to hear that your family felt a "WOW" factor from our hotel and staff! We would love to have you back again to make even more great family memories. Thank you for allowing us to be your home away from home. More 

Minneapolis, Minnesota
Top Contributor
69 reviews 69 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 10, 2015

I have looked at this hotel a few times but the price as always been a little too high. Finally found a deal for Jan 1. Suppose it was in-between the New Years Eve crowd and the weekend crowd. Either way it worked for us. We found a deal and decided to go for just one evening. A pleasant surprise... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our team, thank you for allowing us your comments and feedback. We look very forward to your return for another fun family get away! More 

Maple Grove, Minnesota
Top Contributor
65 reviews 65 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 8, 2015

Our family of 10 stayed here after Christmas for a weekend getaway. We had a super rate and the kids loved the water park. It was fun for all ages. We ordered pizza for dinner and ate breakfast in the dining room. Yes, we would certainly stay here again even though we live only a few blocks away!

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for allowing us your feedback and compliments. Our team is absolutely thrilled that your family enjoyed their STAY-CATION with us. We would love to have you back for a cabin fever break again this winter. More 

Lakeville, Minnesota
1 review
4 of 5 stars Reviewed January 8, 2015

This hotel is a great destination for families looking for fun and entertainment with the pool. We had a great time at the pools/water park area. We had food from the pool café which was very good. The kids want to go back soon!

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for taking the time to allow us your feedback. Our team will be thrilled to hear that you and your family had a fun and memorable experience with us. We hope to be your home away from home again soon. More 

Galway
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2015

I stay here on average 4 to 6 times per year on business. I can't fault it......rooms are always clean, staff friendly and most importantly the bar staff are attentive and remember you :-) Weekends can noisy however when the families come in droves for the pool area.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give us your excellent review. On behalf of our dynamic team we appreciate the comments and compliments. We would love to be your home away from home again soon. More 

Minneapolis, Minnesota
Contributor
19 reviews 19 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 6, 2015

We were feeling guilty that our almost four year old hadn't been anywhere in a while, but too lazy to drive too far. So, a half hour away was Holiday Inn. We stayed on the 3rd floor (elevators are slow - try to stay lower) in one of the suites with a bunk bed room for one night. Checkin at... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Our team could not be more thrilled that your family had an excellent "stay-cation" with us and appreciate you taking the time to give us your feedback. As always we will share your comments with all our departments and will continue to strive to always give our guests a fun and memorable experience. We would love to see you again... More 

Minnesota
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 5, 2015

We stayed just one night so we didn't experience all the hotel offered. There were lots of families there-many children near pool area and at breakfast. We did eat dinner at the restaurant which was not a super meal but nice not to have to go out after a day of traveling. The hotel is nicely decorated, especially the wall... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, thank you for giving us your comments and compliments. We strive to ensure our guests receive outrageous service, clean and well maintained accommodations and in an amazing location. We do sincerely apologize for the issues you experienced with your bathroom door and will ensure to have that corrected going forward. Thank you again, we... More 

Wisconsin
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 28, 2014

I like this hotel because it is convenient, quiet and clean. The rooms are designed well, up y date and the staff is friendly. Plus it is close to shopping and some excellent restaurants to your run of the mill sports bars. The bar is stocked well enough to get anything from great single malt scotches to low cal beer.... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you from the entire team at the Holiday Inn & Suites of Maple Grove for giving us your comments and compliments! We are completely thrilled that you loved our location, clean rooms and service focused staff, and thank you for allowing us to be your home away from home. I also want to sincerely apologize for our lack of... More 

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Location: United States > Minnesota > Maple Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

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