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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Certificate of Excellence
3.0 of 5
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11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Ranked #6 of 8 Hotels in Maple Grove
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Jim M Tremont, Illinois
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Tremont, Illinois
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We just stayed here last night and were very impressed with experience. Great service, free upgrade to a balcony suite. Nice breakfast in hotel restaurant too. Lots of shopping and restaurants right nearby. Slept with balcony sliding door open all night. Nice rooms.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review. We are so happy you had a wonderful experience and enjoyed the upgraded room, dining in the restaurant, the service we provided and the location of our property in Maple Grove. We hope to see you again soon. More 

Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are nice, especially if you get a "Tuscany". But what sets this property apart from all of the others is their staff. Simply THE BEST! They are very friendly and as helpful as any I've seen.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the awesome review of our property. We are glad you enjoyed the Tuscany Suite and talking to our staff. We really enjoy taking care of our guests. We hope to see you again soon. More 

Boulder, Colorado
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Spacious room with good air conditioning. The pool area described as a water park looks fun for kids and the Venetian design is cute. The two elevators are slow. The lobby does not have space for sitting and talking but the bar does. Easy walk to stores and restaurants. There appears to be only one exit to this shopping/hotel area... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review of our property. We are happy you enjoyed your room and the Maple Grove area. We hope you have the opportunity to come visit us again. More 

Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel for business or pleasure. Shopping within walking distance and plenty of restaurants. The hotel itself is comfortable with a water park for the children. Super friendly staff will make your stay memorable, highly recommend.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We appreciate your 5-star review of the Holiday Inn Hotel & Suites. We take pride in our service and are happy that you enjoyed what the area has to offer. We hope to see you again on your next visit to Maple Grove. More 

St. Paul
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great hotel! Very clean, awesome pool, and the staff was incredibly friendly and helpful. We will be staying here again. The pool area is more like a mini resort than a single hotel. The location is within walking distance to the Arbor Lakes shopping area.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your comments about our property. We are so happy you enjoyed the cleanliness of the property, the pool, our friendly staff and the location. We hope to see you again soon. More 

Bismarck
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I experienced a wonderful stay last Saturday at this hotel. Front desk was very welcoming and informative. We watched the Belmont Stakes in the lounge and the woman bartender was so friendly and conversational. My grandchildren love the waterpark ( more than the Radisson waterpark) ! I forgot my laptop in my room and contacted Allie at front desk a... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for the 5-star review of our property. We are so happy that you had a chance to talk with Angel and Ally, your family enjoyed the waterpark and happy that we were able to find your laptop and send back to you. We hope to see you again soon. More 

Detroit Lakes, Minnesota
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Pretty nice hotel. Had a double queen room that was very comfortable. One large downside is that water park is only open Friday nights and Saturday nights. Other properties like the Hilton or Marriott properties likely better choice if you don't need the waterpark. Also waterpark has rule no one under 14 in the hot tub/spa which is occasionally enforced... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review of our property. We are happy that you enjoyed your accommodations and the room service. The waterpark features are closed during the week, but the pool and hot tub are still available for use. We apologize if this wasn't explained. We hope we have the opportunity to see you in the near future. More 

Dells
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Awesome stay. Class act hotel. Fun for kids and fantastic for shopping. have never seen anything like this town. Wow. Shopaholics Unite. Emmet the GM was fantastic and friendly. Nice job and keep up the good work.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the fantastic 5-star review of our property. We are so happy you enjoyed the hotel and the Maple Grove area for shopping. Retail shops galore.. We hope you have the opportunity to visit us again. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 1, 2015

My son and I go here quite a bit in the winter time when they have their $99 Friday Night Specials... you can beat this price! I also had my son's 6th birthday party there in January and it was fabulous! The location couldn't be more perfect for people who don't want to venture out of the twin cities. We... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

WOW!! Thank you for the review of the Holiday Inn Hotel & Suites/Venetian Waterpark. It sounds like you enjoyed all the amenities the hotel and the area has to offer. We love hearing about your experience and we thank you. We hope you can visit us again soon. More 

Hutchinson, Minnesota
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 26, 2015

My title pretty much says it all. The hotel portion was pretty typical Holiday Inn. I did think the bathroom was a little small but nothing that was a deal breaker. Negatives were the long waits for the elevators and the size of the waterpark. People were just on top of each other. We were there on a weekend and... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review of the Holiday Inn Hotel and Suites Maple Grove. We are sorry for what you experienced at our hotel. We are very busy on the weekends and we try and make sure every guest is having a memorable experience. Sounds like that didn't happen and we re sorry. We would love to have you back... More 

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