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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Certificate of Excellence
3.0 of 5
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11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Ranked #6 of 8 Hotels in Maple Grove
Certificate of Excellence
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173 Reviews from our TripAdvisor Community

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Traveler rating
    74
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    5
    4
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97
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4
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (173)
  • Mar-May only
    (52)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (37)
All months
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here from July 5th to July 9th. Look, I liked the bed, very comfortable and lots of pillows. Really a nice room and bathroom. Nice flatscreen tv. Loved the air conditioner. Had a steak the first night there, and the whole plate was fantastic! The bartenders were all great. Why only three stars? Well, they have the deal about... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review of our property. We are sorry you weren't satisfied with the cleanliness of the room and the quality of your breakfast. These comments have been relayed to management and will be addressed. We hope we have the opportunity to see you again. More 

Winnipeg, Canada
Level Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and 2 kids and I just stayed here for 3 nights as part of a soccer tournament. First off, if I stayed here again I would book a 2 Queen Suite which is quite a bit roomier than the Kids Suite with bunk beds. I found the Kids Suite to be just tiny - we barely had room... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review of our property. We are so sorry that you weren't 100% satisfied with your stay. We have purchased more controllers so that doesn't happen anymore and in the process of upgrading our internet so we don't have any more issues. We hope to see you again. More 

Wisconsin Rapids, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel and very nice location! Convenient to an awesome mall and dining options. Rooms were very clean, fun and good housekeeping staff and nice breakfast area. Breakfast is included which is awesome with kids. Oh yes, free parking....always a good thing.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the review. We are pleased that you had a nice stay during the soccer tournament. We are happy that you enjoyed the location, guest rooms, staff, dining options and complimentary parking. Hope to see you back next year. More 

Muscatine, Iowa
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent experience. As soon as you walk in the door you are greeted to a wonderful smelling lobby. Then greeted by wonderful front desk staff. No matter what time of the day or night they were all happy and friendly. I have stayed in a lot of hotels and I can say this has had the most friendly staff. I... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the 5-star review of the Holiday Inn Hotel & Suites. We are happy that our staff was friendly and the location worked out well for you. We hope to see you and all the team member back next year. More 

Duluth, Minnesota
Level Contributor
111 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed just one night at the Holiday Inn - Arbor Lakes. We walked over the Benihana's for dinner and were able to take in some shopping at the nearby shops. Service at check in was quick and cordial. We stayed on a reward night and were recognized appropriately for our loyalty and were put into one of the corner... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the 5-star review of our property. We are glad you enjoyed the location of our hotel in Maple Grove. Thank you for being and IHG Rewards member and we were happy we had the opportunity to upgrade you to a Jacuzzi Suite. We hope to see you again soon. More 

Level Contributor
9 reviews
6 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel, nice staff who just went over and above to make your stay nice. Comfortable room, spacious and clean, desk and table for plenty of work area. Great Lounge area (drinks are strong and priced well) yummy breakfast area! Little pantry store to buy snacks, and anything little you forgot (toothbrush, Advil, ect)

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Sounds like you had a wonderful stay with us. We are so happy that you enjoyed your interaction with our staff, your room, dining in the restaurant, drinks in the bar and snacks in our pantry. We look forward to seeing you again soon. More 

Menomonee Falls, Wisconsin
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Entered the hotel and was pleasantly greeted by the host. Upon checking in I asked about my room location and was it next to the elevators. Was told that I was a door down and was a little concerned but found that the room was very quiet and nicely decorated. I have no complaints and would stay here again. Also... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review while on business in the cities. We are happy that you didn't notice any noise while being close to the elevators. We hope to see you again soon. More 

Tremont, Illinois
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2015

We just stayed here last night and were very impressed with experience. Great service, free upgrade to a balcony suite. Nice breakfast in hotel restaurant too. Lots of shopping and restaurants right nearby. Slept with balcony sliding door open all night. Nice rooms.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review. We are so happy you had a wonderful experience and enjoyed the upgraded room, dining in the restaurant, the service we provided and the location of our property in Maple Grove. We hope to see you again soon. More 

Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 24, 2015

The rooms are nice, especially if you get a "Tuscany". But what sets this property apart from all of the others is their staff. Simply THE BEST! They are very friendly and as helpful as any I've seen.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the awesome review of our property. We are glad you enjoyed the Tuscany Suite and talking to our staff. We really enjoy taking care of our guests. We hope to see you again soon. More 

Boulder, Colorado
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed June 22, 2015

Spacious room with good air conditioning. The pool area described as a water park looks fun for kids and the Venetian design is cute. The two elevators are slow. The lobby does not have space for sitting and talking but the bar does. Easy walk to stores and restaurants. There appears to be only one exit to this shopping/hotel area... More 

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for your review of our property. We are happy you enjoyed your room and the Maple Grove area. We hope you have the opportunity to come visit us again. More 

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