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All 8 Maple Grove hotels

Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5 Hotel   |   11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Ranked #6 of 8 Hotels in Maple Grove
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
Phattypants Great Falls, Montana
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127 reviews from our community

Traveler rating
    54
    46
    18
    5
    4
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72
3
4
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Great Falls, Montana
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a great stay at the hotel, but was surprised when I had to pay $92 for a cab. I would have gotten a rental car if I had known this. The thing is, I asked about cabs from the airport and the desk person didn't mention anything about the almost $100 cost. She just gave the phone numbers... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, we want to thank you for allowing us your feedback and comments. We are thrilled that you loved the hotel, and the great, sincere personalities of our staff members. We definitely apologize for the issues you experienced with obtaining a copy of your folio and not being informed of the taxi prices from the... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 10, 2014

My experience began with a smile and a hotel tour by Meagan. She showed me different rooms and answered all my questions. The entire staff at the front desk, water park, restaurant, house keeping,and maintenance were all very helpful and friendly. They all really understood their jobs and provided outstanding customer service. The beds, linens, and pillows were great, they... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for making time to give us your feedback and the amazing 5-star review. We appreciate the opportunity to be your home away from home and would love to have you back in the future. As always we will share your compliments with our entire dedicated and dynamic team. More

Moorhead, Minnesota
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 1, 2014

What can I say ..hotel staff was great from the moment we walked in .hallways and common areas were clean ..since this place has a water park ,kids are everywhere . The water park was jamb packed .the two big slides were rather fun if you like them ..hot tub was big..overall I enjoyed our stay ..just wish they would... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, thank you for sharing your comments and compliments with us, our staff will be thrilled to know that your stay was a 5-star experience. We strive to provide very clean accommodations, with outrageous service and in an amazing location. We are excited to have you return and allow us to be your home away... More

Bemidji, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 17, 2014

Family of 5 with 3 kids 6,6 & 11 getting away to do some school shopping and fun. Room: standard 2 queens, came with a recliner that pulled out into a twin bed so fit our family perfectly. Also had a mini refrigerator, microwave, and coffee pot. Water park 2 slides, they have extra life jackets. Note: Kids must be... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire staff, thank you for making the time to allow us your great feedback. Our dedicated and dynamic team will be thrilled that their friendly and genuine service was noticed and appreciated. We hope to be your home away from home again on your next trip to the Maple Grove area. More

Apple Valley, Minnesota
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 10, 2014

I really hated to rate this hotel as just average, but I am afraid it is deserved. While the hotel itself is well maintained and clean, and offers a very nice mini-waterpark area for the kids, the beds are in serious need of an upgrade. The hotel cannot be terribly old--somewhere between 5 and 10 years--but the mattresses feel like... More

Was this review helpful? Yes 1
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for making the time to allow us the opportunity to have your valuable feedback, it is through our guest's comments that we are able to truly measure our level of service, quality and cleanliness. On behalf of our entire team, thank you taking notice of our friendliness and service, we also apologize that your family was... More

Murfreesboro, Tennessee
Top Contributor
138 reviews 138 reviews
20 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed August 6, 2014

I stayed in this hotel in the cold of February. The room was nice and it was in a very nice area. It was icy and snowy during our stay, so we basically just went to nearby locations to go to the movie and to go eat. Otherwise we stayed at the hotel. Breakfast came with our room, which was... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give us your feedback and for the great 5-star review. Our entire team will be thrilled that your family enjoyed the hotel and loved the waterpark. We hope to be your home away from home again soon. More

Prior Lake, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

I stayed here with my daughter and her friend. They really enjoyed the water park, especially the slides. The room was very clean and laid out well. We had a kid suite with bunk beds, which the girls really enjoyed. Room service food was good and service was quick. The staff is very friendly and eager to help. Hotel is... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you very much for taking the time to give our team your feedback and compliments, we definitely appreciate your comments. Our staff is very dedicated to ensuring our guests have an absolutely memorable experience and receive outrageous guest service as well. We hope to see you on your next visit to the Arbor Lakes area. Thank you again for... More

Austin, Texas
Contributor
16 reviews 16 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 19, 2014

Hotel staff was very courteous. The man at the bar was extremely patient with our very large group! Great choice of drafts at the bar. Very spacious conference rooms. The hotel room was humid, might have just been the time of year. I'm not very fond of the linked wall thermostat to the large wall air conditioning unit.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

On behalf of our entire team, thank you for the valuable feedback. We always strive to provide a clean, comfortable stay with outrageous guest service. Brian in the bar is a huge asset to our hotel and we will pass on your compliments to him personally. Thank you again, and we would love the opportunity to be your home away... More

Fort Mill, South Carolina
Top Contributor
54 reviews 54 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 19, 2014 via mobile

I stay at this hotel often when in town on business. The overall appearance of the hotel is good, with a nice restaurant and lounge. Very conveniently located to shopping and restaurants. My main complaint is the price. It's a bit high for its location and compared to other hotels. For the prices charged, the breakfast should be included instead... More

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

Thank you for the great comments and compliments, we will share your information with our entire team and appreciate you taking the time to give us your feedback. We hope to see you again on your next trip to the Arbor Lakes area. More

Paoli, Pennsylvania
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 14, 2014

We stayed here over the 4th of July holiday. The hotel was nicely appointed and quiet. The water park on premises was a definite plus. The variety of stores and restaurants within walking distance was a plus. Ideally located just off the highway made travel to/from Minneapolis easy.

Was this review helpful? Yes
HolidayInnMG, General Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review

We definitely appreciate you taking the time to allow us your comments. As always we will share your information with our entire team. We hope our dynamic staff, great location and waterpark will bring your family back to us again. Thank you for allowing us the opportunity to share your family's weekend get away. More

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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Location: United States > Minnesota > Maple Grove
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes 3*
Number of rooms: 136
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Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn

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