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BEST WESTERN Hotel & Restaurant

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1111 Range Street, Mankato, MN 56003
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BEST WESTERN Hotel & Restaurant
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BEST WESTERN Hotel & Restaurant
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114 reviews from our community

Traveler rating
    38
    35
    24
    12
    5
See reviews for
47
17
6
29
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Eden Prairie, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Nice people but the place is tired. I don't think I will be back. The room smelled like it used to be a smoking room. Had to open the windows to air it out. And the bar smelled like sewer on and on all night. I think they have a drain issue.

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Boyd, United States
1 review
4 of 5 stars Reviewed 1 week ago

This motel was clean and very large for large groups. great meeting rooms. Large pool area. Staff very pleasant and helpful. good hot breakfast with large seating area. Restaurant and lounge area on premises. The beds could be better but they were ok. I will stay at this motel again.

Review collected in partnership with Best Western

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1 review
3 of 5 stars Reviewed 3 weeks ago

The pool area was taken by 4 groups of people having parties. Every table and chair was moved in front of few rooms. All of the tables were being used for food and beverages by these 4 groups of people. We never had an opportunity to use the hot tub.

Review collected in partnership with Best Western

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Mankato, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice as far as the check in and lounge area. Rooms are slightly out dated and Smell like smoke even thou they are smoke free. I would recommend poolside as I feel the hotel takes care of poolside and forgets about the rest of the rooms. Still was a nice hotel to stay in. They just... More 

Review collected in partnership with Best Western

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Rochester, Minnesota
2 reviews
4 of 5 stars Reviewed February 23, 2015

staff was friendly, greeted you when they passed in the hall. Breakfast was good rooms were very nice. The pool area was well set up for visiting and kept clean. Lobby was very nice, There was not much noise from adjacent rooms. /bathrooms were clean and well stocked.

Review collected in partnership with Best Western

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2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2015

The rooms shades were sun rotted the Lounge area was aweful. The pool area has been fixed up and looks wonderful now they need to work on the rooms. When we went to the lounge we had to go to the bar to get our drinks. We were the only people in there. Asked if we could get a mushroom... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
CozyStay55, Guest Relations Manager at BEST WESTERN Hotel & Restaurant, responded to this review

Jodils963, We value your feedback and will use it to better meet and exceed the expectations of our guests in the future! I apologize for the poor experience you had in our lounge and for not meeting your expectations. We hope you will give us another chance the next time your travels bring you to the Mankato area! Sincerely, Adam... More 

1 review
3 of 5 stars Reviewed February 21, 2015

The beds and facilities were fine, but the pillows were nasty. They smelt like either there pillows were way to old or they hadn't been washed in weeks. Wrinkled pillow cases. Called for a second set of pillows and they smelled the same. Hope my bed is clean.😳

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CozyStay55, Guest Relations Manager at BEST WESTERN Hotel & Restaurant, responded to this review

Stacy, Thank you for giving us feedback about your stay. I apologize your expectations were not met regarding the pillows. I assure you, the pillow cases and protectors are washed and fresh for every new stay. We hope you will give our property another chance the next time you are in the Mankato area. Sincerely, Adam Hutzenbuhler Guest Service Manager More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 17, 2015

We chose this hotel because of its 4 star rating with trip advisor. The lobby was nice and the registration staff were friendly. The hallway leading up to our room stunk of mold/mildew/musty/smokey odors. When we got to our room, if it is possible, the odor was worse. We did not bother talking to the staff about the odor, because... More 

Was this review helpful? Yes 1
CozyStay55, Guest Relations Manager at BEST WESTERN Hotel & Restaurant, responded to this review

Tammie, We appreciate your business! As I explained during our phone conversation, there was a technical issue that caused the room you were in to become available. It should not have been available for use and once again I apologize for that. If the front desk would have been made aware of the room condition, they would have resolved it... More 

1 review
5 of 5 stars Reviewed February 16, 2015

We brought our youth group here to stay for the weekend and can not say enough good things about the staff and how accommodating there were during our stay! It's a wonderful place to bring a large group, great pool and conference rooms!! The staff was extremely helpful whenever we had needs arise and were so friendly!! I would highly... More 

Was this review helpful? Yes
CozyStay55, Guest Relations Manager at BEST WESTERN Hotel & Restaurant, responded to this review

Thank you very much for taking the time to rate us on Trip Advisor! We appreciate your kind words about our property! It was a pleasure having your group stay with us. Next time your travel needs bring you to Mankato, we would love for you to stay with us again! Thank you, Adam Hutzenbuhler Guest Service Manager More 

1 review
5 of 5 stars Reviewed February 3, 2015

Katelin was of great service during my visit. Very prompt and friendly. Went out of her way to make sure my service was great. Awesome girl. Larry was helpful as well with my toilet. I'd be stuck with a turd. Thank you both

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