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All 16 Mankato hotels

Hilton Garden Inn Mankato Downtown

3.0 of 5 Hotel   |   20 Civic Center Plaza, Mankato, MN 56001
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Hilton Garden Inn Mankato Downtown
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83%
Ranked #5 of 16 Hotels in Mankato
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed August 11, 2014
Allisonlawson97 Chambersburg
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200 reviews from our community

Traveler rating
    102
    62
    16
    12
    8
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54
37
10
71
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Mankato Downtown
See the most recent reviews
Chambersburg
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Very good price! We got to our room and it had a very bad maybe fresh smoke smell so immediately called the front desk and it wasn't 2 minutes for she a lady was up and put us in a different room! Downside you have to pay for breakfast but there is a hy-vee literally right across the street!! Right... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I sincerely apologize for the room that smelled of smoke, this should not have happened as we are a 100% smoke free hotel. I am very grateful that our front desk staff was so helpful in this matter. Thank you again for the great review... More

Mankato, MN, United States
1 review
5 of 5 stars Reviewed July 28, 2014

This hotel is the best! The restaurant is fantastic, and the hotel staff is great. The gym is quite a bit better than what you typically see in a hotel. Location is pretty good right by the river. I would recommend it to anyone looking to stay in Mankato, MN.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truely exceptional experience. We are extremely fortunate to have the best restaurant in Mankato, Olives Restaurant as our partner. The food, service and the atmosphere are outstanding. Thank... More

gregory, sd
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 23, 2014

Check in was quick and efficient, but parking and getting to our room was a nightmare. We were instructed to park in the parking garage on the third floor . . . Most of the parking on the third floor is reserved for government vehicles. By the time we finally found an available spot, we were quite a ways from... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to review our property. We understand that the parking ramp can be a little confusing but we do try our best to explain it to our guests when they arrive and of course are always open to questions and feedback. We are also working on getting new signage for the parking ramp that would... More

St paul, United States
1 review
5 of 5 stars Reviewed July 22, 2014

Go for desserts in Olive's and see Shane (the bartender) for best Big Ginger. The beds will change your life. Will seem very hard at first but then creates a cocoon around you. Make sure to read the staffs name badges. They all have nicknames with fun stories

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. We look forward to welcoming you back soon. More

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed July 21, 2014

Check was smooth. I accidently reserved the room for wrong date on the internet, but the gal was super nice and fixed my mistake. She recommended a great place to eat. The room was great. BUT in the morning only ICE cold water for a shower. I called the front desk, she said someone would be up immediately. After 30... More

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking time for your review of our property. I sincerely apologize for the issue with the cold water during your stay and assure you the problem has been rectified. Unfourtuneatly, we had a water heater go out on Saturday morning and could not find a replacement until Tuesday morning. More

Bloomington
1 review
5 of 5 stars Reviewed July 16, 2014

The Hotel is very up to day with design. Front desk staff was great. Check out was a breeze. We use this hotel for downtown events. Great central location and Olives restaurant connect to it has an amazing shawarma pizza

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thanks for the great review. We extremely fourtunate to have the best restaurant in Mankato, Olives Restaurant as our partner. The food, service and the atmosphere are outstanding. More

Metro Minneapolis-Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 13, 2014

I've been staying here on a regular basis for almost 8 years. At one point, it was almost my home away from home. After a year's absence, I had the opportunity to stay again during the July 4th weekend to visit with family. Kaylene, the guest service representative was great. I appreciated her welcoming smile, customer service and can-do attitude.... More

Was this review helpful? Yes 1
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thanks for the review and for letting us know how your stay was. It is unacceptable that the room you occupied was not up to the high standards we have set for ourselves. Our staffs responsibility is to ensure a clean and comfortable room to each of our guests. As far as the bed is concerned, it does not operate... More

Austin, United States
1 review
5 of 5 stars Reviewed July 10, 2014

I currently travel about 96% of the year and 95% of the time I stay with the Hilton Brand. This property holds up to the quality I expect staying with the Hilton Family. Every staff member that I encountered had a smile and there were willing to go out of their way to make the stay more comfortable. Great property,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truely exceptional experience. Thank you for staying with us and thanks again for your review. More

Mountain Lake, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 6, 2014

We stayed at this HGI due to a family medical issue. We had asked for a handicap room, which we received. The room had two queen beds but obviously had not been checked recently because everything had a layer of dust on it and there was someone else's long hair remains on the air-conditioning unit. The paper left to write... More

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

I want to extend my apologies for the lack of service you received in your guestroom during your stay. The cleanliness you experienced is not acceptable at any level, and I assure you it is not because we're not paying attention. We strive to exceed all of our guests expectations and I am truely sorry we did not meet your... More

Saint Paul, United States
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 6, 2014

We rode our tandem bike 95 miles to this hotel. We were allowed to take our bike to our room, which was clean, quiet, and very comfortable. We had dinner and breakfast in Olives, the onsite restaurant, and the staff and food were really great. Overall a great experience at a great price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliever outstanding customer service. More

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Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
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Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton

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