We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Mankato Downtown

3.0 of 5 20 Civic Center Plaza, Mankato, MN 56001
Click for phone number
Hotel deals
Hotel website
Special Offer
Book now and save 25%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
Hilton Garden Inn Mankato Downtown
Professional photos View all
Browse nearby
Hilton Garden Inn Mankato Downtown
Write a Review

206 reviews from our community

Traveler rating
    105
    64
    16
    13
    8
See reviews for
56
37
10
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
  • All months
    (206)
  • Mar-May only
    (41)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (39)
All months
There are newer reviews for Hilton Garden Inn Mankato Downtown
See the most recent reviews
Saint Paul, Minnesota
2 reviews
2 of 5 stars Reviewed August 24, 2014

Our stay at the Hilton Garden Inn was going just fine, up until Sunday August 24th around 2:30 AM. My girlfriend and I were returning back to the hotel from being downtown, and were appalled to see a guy power washing air duct vents near the garage entrance/lobby entrance. Our room is on the seventh floor, and was directly above... More

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for your review and for letting us know how your stay with us was. Although the service that was performed was necessary and unaviodable, the response you received was completely unacceptable and very unprofessional. We specialize in customer service, and anything less then creating an outstanding customer experience is a failure on the part of this property. I... More

1 review
2 of 5 stars Reviewed August 16, 2014

I've stayed at this hotel many times in the past and haven't had an issue. Recently, I was in need of a late notice place to stay. It was after midnight when I booked the room, so I didn't reserve it for the day prior, but needed it that very night. After getting a taxi from a neighboring town, I... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write a review. We certainly appreciate any comments from our guests and utilize them to constantly improve our services and guest perception of our property. We are sorry that your experience at our hotel did not meet your expectations, we pride ourselves on our customer service, regardless of the situation and I'm disappointed... More

DAVENPORT
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 13, 2014

Wasn't thrilled with the 'adjustable' beds, but was a clean enough room. Very quiet hotel, nicely appointed. Clean laundry and fitness rooms. Very attentive staff, always willing to help out and extremely friendly. Surprised that breakfast was not included with the room rate, but it happens I guess.

Was this review helpful? Yes 1
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliver outstanding customer service. I understand that you did not like the adjustable beds, we have had mixed reviews about them, but I am happy that the rest of your stay was positive.... More

West Central Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 12, 2014

We spent the weekend of Aug 8 in Mankato for a wedding. There were 37 traveling from Illinois to Mankato. The staff was great about getting most of our extended family on the same floor and getting my immediate family close together. There were some room changes needed and the staff was very accommodating. Made changes with a friendly smile... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. I am very pleased that our front desk staff in particular Kaylene could take care of all your needs. We truly regret that we do not have a large pool area... More

Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 12, 2014

My wife and daughter stayed here while visiting Vikings training camp in August of 2014. We visit Mankato a lot and we always stay here when in town. The experience is always positive. I am a Hilton Honors Gold member and was upgraded to a suite for our stay. I can't begin to tell you how great that was considering... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truly exceptional experience. It will be my pleasure to inform Zein of your appreciation for her excellent customer service. We look forward to welcoming you back again next... More

Food_MasterGuru
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Best customer service I have ever had the luxury of experiencing. The hotel was clean and the staff was friendly. Happy I am a HHonors member. Will always make this my Mankato home. Hope many others have the opportunity to experience this great staff and wonderful hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. Thank you for being a Hilton HHonors member. We look forward to welcoming you back soon More

Chambersburg
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 11, 2014

Very good price! We got to our room and it had a very bad maybe fresh smoke smell so immediately called the front desk and it wasn't 2 minutes for she a lady was up and put us in a different room! Downside you have to pay for breakfast but there is a hy-vee literally right across the street!! Right... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I sincerely apologize for the room that smelled of smoke, this should not have happened as we are a 100% smoke free hotel. I am very grateful that our front desk staff was so helpful in this matter. Thank you again for the great review... More

Mankato, MN, United States
1 review
5 of 5 stars Reviewed July 28, 2014

This hotel is the best! The restaurant is fantastic, and the hotel staff is great. The gym is quite a bit better than what you typically see in a hotel. Location is pretty good right by the river. I would recommend it to anyone looking to stay in Mankato, MN.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truely exceptional experience. We are extremely fortunate to have the best restaurant in Mankato, Olives Restaurant as our partner. The food, service and the atmosphere are outstanding. Thank... More

gregory, sd
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 23, 2014

Check in was quick and efficient, but parking and getting to our room was a nightmare. We were instructed to park in the parking garage on the third floor . . . Most of the parking on the third floor is reserved for government vehicles. By the time we finally found an available spot, we were quite a ways from... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to review our property. We understand that the parking ramp can be a little confusing but we do try our best to explain it to our guests when they arrive and of course are always open to questions and feedback. We are also working on getting new signage for the parking ramp that would... More

St paul, United States
1 review
5 of 5 stars Reviewed July 22, 2014

Go for desserts in Olive's and see Shane (the bartender) for best Big Ginger. The beds will change your life. Will seem very hard at first but then creates a cocoon around you. Make sure to read the staffs name badges. They all have nicknames with fun stories

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. We look forward to welcoming you back soon. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hilton Garden Inn Mankato Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Travelocity, Expedia, Booking.com, Hilton Hotels, Hotels.com, Cheap Tickets, TripOnline SA, Odigeo and Tingo so you can book your Hilton Garden Inn Mankato Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (4)
Viewed
Bathroom (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (31)
Viewed
Hotel & grounds (5)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (9)
Viewed
Dining (2)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay