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All 16 Mankato hotels

Hilton Garden Inn Mankato Downtown

3.0 of 5 Hotel   |   20 Civic Center Plaza, Mankato, MN 56001
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82%
Ranked #5 of 16 hotels in Mankato
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mcbratney
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199 people have reviewed this hotel

Traveler rating
    101
    62
    16
    12
    8
See reviews for
54
37
10
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

I've stayed at this hotel several times for business. It's a popular hotel so make your reservation early when possible! Staff is very accommodating & Olives Restaurant is excellent for meals & meetings. I'll stay here again for sure!!

Was this review helpful? Yes
Franklin, Massachusetts, United States
Contributor
16 reviews 16 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a high quality hotel in a good location. Rooms are clean and quiet. The restaurant on site is good but pricey. There are better restaurants in walking distance for same or less money. I stayed here before and would stay again.

Review collected in partnership with Hilton Garden Inn

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Top Contributor
103 reviews 103 reviews
17 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 1 week ago

Room was clean and comfortable - though a little dark. Front desk staff were amazingly nice both when I called directly to make my reservation as well as when I checked in. This hotel is right downtown Mankato so you have access to everything from grocery stores to fast food to many other dining options - including Olives - which... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truly exceptional experience. We pride ourselves on the staff and their ability to deliever outstanding customer service. It was our pleasure to have you as our guest, and... More

Saint Paul, Minnesota
2 reviews
2 of 5 stars Reviewed 1 week ago

Our stay at the Hilton Garden Inn was going just fine, up until Sunday August 24th around 2:30 AM. My girlfriend and I were returning back to the hotel from being downtown, and were appalled to see a guy power washing air duct vents near the garage entrance/lobby entrance. Our room is on the seventh floor, and was directly above... More

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for your review and for letting us know how your stay with us was. Although the service that was performed was necessary and unaviodable, the response you received was completely unacceptable and very unprofessional. We specialize in customer service, and anything less then creating an outstanding customer experience is a failure on the part of this property. I... More

1 review
2 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel many times in the past and haven't had an issue. Recently, I was in need of a late notice place to stay. It was after midnight when I booked the room, so I didn't reserve it for the day prior, but needed it that very night. After getting a taxi from a neighboring town, I... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write a review. We certainly appreciate any comments from our guests and utilize them to constantly improve our services and guest perception of our property. We are sorry that your experience at our hotel did not meet your expectations, we pride ourselves on our customer service, regardless of the situation and I'm disappointed... More

DAVENPORT
Contributor
18 reviews 18 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Wasn't thrilled with the 'adjustable' beds, but was a clean enough room. Very quiet hotel, nicely appointed. Clean laundry and fitness rooms. Very attentive staff, always willing to help out and extremely friendly. Surprised that breakfast was not included with the room rate, but it happens I guess.

Was this review helpful? Yes 1
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliver outstanding customer service. I understand that you did not like the adjustable beds, we have had mixed reviews about them, but I am happy that the rest of your stay was positive.... More

West Central Illinois
Contributor
17 reviews 17 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent the weekend of Aug 8 in Mankato for a wedding. There were 37 traveling from Illinois to Mankato. The staff was great about getting most of our extended family on the same floor and getting my immediate family close together. There were some room changes needed and the staff was very accommodating. Made changes with a friendly smile... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. I am very pleased that our front desk staff in particular Kaylene could take care of all your needs. We truly regret that we do not have a large pool area... More

Minneapolis, Minnesota
Contributor
17 reviews 17 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and daughter stayed here while visiting Vikings training camp in August of 2014. We visit Mankato a lot and we always stay here when in town. The experience is always positive. I am a Hilton Honors Gold member and was upgraded to a suite for our stay. I can't begin to tell you how great that was considering... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truly exceptional experience. It will be my pleasure to inform Zein of your appreciation for her excellent customer service. We look forward to welcoming you back again next... More

Food_MasterGuru
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Best customer service I have ever had the luxury of experiencing. The hotel was clean and the staff was friendly. Happy I am a HHonors member. Will always make this my Mankato home. Hope many others have the opportunity to experience this great staff and wonderful hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I am thrilled your visit to Mankato, and our property in particular went well. Thank you for being a Hilton HHonors member. We look forward to welcoming you back soon More

Chambersburg
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very good price! We got to our room and it had a very bad maybe fresh smoke smell so immediately called the front desk and it wasn't 2 minutes for she a lady was up and put us in a different room! Downside you have to pay for breakfast but there is a hy-vee literally right across the street!! Right... More

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write your review of our property. I sincerely apologize for the room that smelled of smoke, this should not have happened as we are a 100% smoke free hotel. I am very grateful that our front desk staff was so helpful in this matter. Thank you again for the great review... More

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Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
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Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Mankato #7 Family Hotel in Mankato
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Mankato Downtown hotel is ideally situated in the heart of Mankato, MN across from the beautiful Minnesota River. Rising in the Mankato skyline as an architecturally prominent building and connected to the Alltel Center through an indoor skyway, the Hilton Garden Inn Mankato Downtown Minnesota hotel offers close proximity to a number of events and top venues within the city. From Minnesota State University hockey games to concerts and expos, our hotel provides professional service and a welcoming atmosphere to all guests during their stay.Our 9 story facility offers 3,000 square feet of flexible meeting space, with each room equipped with state of the art audio/visual equipment. From video conferencing to in house meetings, at the Hilton Garden Inn Mankato Downtown Minnesota hotel our facilities and meeting planners will provide you with all of our meeting and catering needs.With our full-service restaurant, Olives, serving Mediterranean and American cooking, guests at the Hilton Garden Inn Mankato Downtown Minnesota hotel will find an atmosphere which enables them to unwind and relax to a lighter modern approach to the culinary arts. Serving breakfast, lunch, dinner and catering our entire banquet and meeting room events, there will be no need to look further than within the doors of our Hilton Garden Inn. ... more   less 
Number of rooms
118

Questions & Answers

Questions? Get answers from Hilton Garden Inn Mankato Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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