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All 16 Mankato hotels

Hilton Garden Inn Mankato Downtown

3.0 of 5 Hotel   |   20 Civic Center Plaza, Mankato, MN 56001
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83%
Ranked #4 of 16 hotels in Mankato
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Ardis P Minneapolis, Minnesota
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  • Reviews (186)
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186 people have reviewed this hotel

Traveler rating
    94
    58
    16
    10
    8
See reviews for
50
35
10
64
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed yesterday NEW

Check was smooth. I accidently reserved the room for wrong date on the internet, but the gal was super nice and fixed my mistake. She recommended a great place to eat. The room was great. BUT in the morning only ICE cold water for a shower. I called the front desk, she said someone would be up immediately. After 30... More

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Bloomington
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Hotel is very up to day with design. Front desk staff was great. Check out was a breeze. We use this hotel for downtown events. Great central location and Olives restaurant connect to it has an amazing shawarma pizza

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Metro Minneapolis-Saint Paul, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've been staying here on a regular basis for almost 8 years. At one point, it was almost my home away from home. After a year's absence, I had the opportunity to stay again during the July 4th weekend to visit with family. Kaylene, the guest service representative was great. I appreciated her welcoming smile, customer service and can-do attitude.... More

Was this review helpful? Yes 1
Austin, United States
1 review
5 of 5 stars Reviewed 1 week ago

I currently travel about 96% of the year and 95% of the time I stay with the Hilton Brand. This property holds up to the quality I expect staying with the Hilton Family. Every staff member that I encountered had a smile and there were willing to go out of their way to make the stay more comfortable. Great property,... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to write such a fantastic review of our property. It is always exciting to see that we have accomplished our goal and given our guests a truely exceptional experience. Thank you for staying with us and thanks again for your review. More

Mountain Lake, Minnesota
Contributor
17 reviews 17 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at this HGI due to a family medical issue. We had asked for a handicap room, which we received. The room had two queen beds but obviously had not been checked recently because everything had a layer of dust on it and there was someone else's long hair remains on the air-conditioning unit. The paper left to write... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

I want to extend my apologies for the lack of service you received in your guestroom during your stay. The cleanliness you experienced is not acceptable at any level, and I assure you it is not because we're not paying attention. We strive to exceed all of our guests expectations and I am truely sorry we did not meet your... More

Saint Paul, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We rode our tandem bike 95 miles to this hotel. We were allowed to take our bike to our room, which was clean, quiet, and very comfortable. We had dinner and breakfast in Olives, the onsite restaurant, and the staff and food were really great. Overall a great experience at a great price.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliever outstanding customer service. More

Lakeville, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

I stayed here this past weekend for a wedding and I was pleased at all. The only thing I was pleased with was I did get to check in before noon. The first night when I was watching TV the TV just stopped working and would turn back on until the next day. The maid came by but I was... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to post your review. It is our policy and our responsibility to insure our guests safety and comfort during their stay, and I apologize you did not receive either during your stay. We pride ourselves on our customer service, regardless of the situation and I'm disappointed you did not get to see how truely... More

Canby, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

We stayed 2 nites, and in that time I had to clean the bathrm floor , because there was so much hair from the previous quests. two days of making my own bed ,housekeeping never showed , had to ask for dry towels. The TV came on three min. after turning it on. I thought the name Hilton name stood... More

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

I want to offer my sincere apologies for the dissatisfaction with your stay last weekend. What you experienced is not the standard we strive to maintain at the Hilton Garden Inn. Our guests deserve the utmost in convenience and customer service and it is disturbing that we did not meet the high expectations we have set, not only for our... More

San Pedro, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We no longer live in area and needed to host out of town guests for our son's wedding. We also needed a place for the bride to prepare with her ladies and a place for gift opening. The staff at this hotel made it so easy and comfortable, it was like I was hosting in my own home. Also, so... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for taking the time to write the great review of our hotel. I'm thrilled we were able to exceed your expectations and we certainly hope to see you revisit us soon. More

1 review
2 of 5 stars Reviewed 3 weeks ago

If you have an event you want to be on time for do not stay at this hotel. Took 20 minutes to get us checked in with only one person helping guest. Then she takes a phone call which wouldn't be a problem if she was able to multi-task but she stops everything to take the call an even starts... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for the review from your stay. I absolutely agree with you, when checking in, every guest deserves the undivided attention of our Guest Service Representitive. I apologize for the way you were treated, and I will reinforce to the Front Office staff the importance of customer service. More

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Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
Reservation Options:
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Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Mankato
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Mankato Downtown hotel is ideally situated in the heart of Mankato, MN across from the beautiful Minnesota River. Rising in the Mankato skyline as an architecturally prominent building and connected to the Alltel Center through an indoor skyway, the Hilton Garden Inn Mankato Downtown Minnesota hotel offers close proximity to a number of events and top venues within the city. From Minnesota State University hockey games to concerts and expos, our hotel provides professional service and a welcoming atmosphere to all guests during their stay.Our 9 story facility offers 3,000 square feet of flexible meeting space, with each room equipped with state of the art audio/visual equipment. From video conferencing to in house meetings, at the Hilton Garden Inn Mankato Downtown Minnesota hotel our facilities and meeting planners will provide you with all of our meeting and catering needs.With our full-service restaurant, Olives, serving Mediterranean and American cooking, guests at the Hilton Garden Inn Mankato Downtown Minnesota hotel will find an atmosphere which enables them to unwind and relax to a lighter modern approach to the culinary arts. Serving breakfast, lunch, dinner and catering our entire banquet and meeting room events, there will be no need to look further than within the doors of our Hilton Garden Inn. ... more   less 
Number of rooms
118

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