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Hilton Garden Inn Mankato Downtown

3.0 of 5 20 Civic Center Plaza, Mankato, MN 56001
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Certificate of Excellence 2014
Hilton Garden Inn Mankato Downtown
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Hilton Garden Inn Mankato Downtown
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227 reviews from our community

Traveler rating
    116
    67
    22
    14
    8
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64
39
10
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
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English first
  • All months
    (227)
  • Mar-May only
    (41)
  • Jun-Aug only
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Elkhorn, Nebraska, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We had a marvelous stay, and I'm kind of a freak about cleanliness in hotels. So, that's saying a lot. I was so comfortable and welcomed at the Mankato Hilton. We will stay there again, no doubt. The front desk staff was engaging and helpful, everything was top shelf!

Review collected in partnership with Hilton Garden Inn

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Minnesota
Top Contributor
108 reviews 108 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 1 week ago

The funny this is that based on the picture of the building I thought it was out in the open and clearly marked, but we drove right by it on Riverfront drive because the entrance is on the opposite side facing away from the river. I had my directions correct but I missed the sign for the hotel. There were... More 

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Madison, Wisconsin
Top Contributor
71 reviews 71 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

First off try to get room facing downtown instead of the highway and rail yard, if you don't like train noises. My room was nice but the heater unit was making alot of noise like they do right before they break. I notified the desk staff on check out. I am not blaming them because many people will not make... More 

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mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to send your TripAdvisor review. We appreciate all of our guests comments and utilize them to make our hotel better. I apologize for the issues you encountered and have directed our staff to repair the heating unit. Thank you again for letting us know of this issue so we could repair it immediately. Thank... More 

Peoria, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hilton Garden Inn restaurant and nice room, parking deck made you forget the -15°(F) outside. Very good staff in the restaurant. Plan to stay there on my next trip and also make more use of the workout center that they provided to offset the restaurant!

Review collected in partnership with Hilton Garden Inn

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mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to share your wonderful review of our property. I am thrilled your visit to Mankato, and our property in particular went well. Thank you again for staying with us and we hope to welcome you back again soon More 

Roseville, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

My husband and I were stuck in an elevator for 45 minutes at 2:30 am on a Sunday morning. There was no in house elevator help - they had to wake someone up to come and help us. We had no updates while we were in the elevator and was treated rudely when we inquired how much longer it was... More 

Review collected in partnership with Hilton Garden Inn

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mankato11, General Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for your comments. I do apologize for the situation with the elevators, and most certainly apologize for the way you were treated by the staff. Unfortunately, by law, we are unable to assist in the removal of occupants in our elevators, as that task must be performed by a certified elevator service technician. That individual is on call... More 

Red Wing, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Hilton in Mankato for a work meeting I had in Mankato. We also attended the Mankato State Mavericks game. The hotel is connected to the Midwest Wireless Center so there was no need to go outside. The hotel staff are very friendly and accommodating. Shawn and Shane at the hotel bar provided excellent service. The... More 

Review collected in partnership with Hilton Garden Inn

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mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliver outstanding customer service. We are extremely fortunate to have the best restaurant in Mankato, Olives Restaurant as our partner. The food, service and the atmosphere are outstanding. Thank you again for staying... More 

Rogers, Minnesota
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at this hotel 10 times throughout the year. Maya took care of us on December 6th. We had 16 friends and family also staying at the hotel what weekend. She made our stay very memorable and we won't stay anywhere else. Thank you Maya Hastings.

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliver outstanding customer service. I am very pleased that our management staff in particular Maya could take care of all your needs. Thank you again for staying with us and we hope to... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed December 15, 2014

I was in Mankato for business. This is the second time that I stayed in this hotel. The hotel itself is very clean, quiet, and within walking distance to a good variety of restaurants. Check-in and check-out were done very efficiently. All in all, it was a very good hotel experience that was remarkable only in that there was really... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. I am thrilled your visit to Mankato, and our property in particular went well. Thank you again for staying with us and we hope to welcome you back again soon. More 

chapel hill, United States
1 review
3 of 5 stars Reviewed December 10, 2014

When checking in they should have all the information available to them. I should not have to tell them that I am a Diamond member. They should know it and treat you like such. Very little upgrades are offered to Diamond members. The argument is that they are sold out. The quality of food at the restaurant Massad is not... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you for taking the time to send your Tripadvisor review. We appreciate all of our guests comments and utilize them to make our hotel better. I apologize for the issues you encountered during your stay. Thank you again for the review and we look forward to welcoming you back. More 

mankato, United States
1 review
5 of 5 stars Reviewed December 9, 2014

Great stay, loved that gold status gives you cooked to order breakfast in the restaurant. Travelling for business and will be looking for Garden Inns in the future, over other Hilton Brands. Staff is friendly and check-in is a breeze with the HHonors app. Rooms are large and newly remodeled.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
mankato11, Assistant Hotel Manager at Hilton Garden Inn Mankato Downtown, responded to this review

Thank you so much for your wonderful review of our property and your experience during your stay. We pride ourselves on the staff and their ability to deliver outstanding customer service. Thank you again for staying with us and we hope to welcome you back again soon. More 

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Additional Information about Hilton Garden Inn Mankato Downtown

Address: 20 Civic Center Plaza, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Mankato Downtown 3*
Number of rooms: 118
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Also Known As:
Hilton Garden Inn Mankato Downtown Hotel Mankato
Hilton Mankato
Mankato Hilton
Hotel Style:
#4 Business Hotel in Mankato
#7 Family Hotel in Mankato

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