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Holiday Inn Express Hotel & Suites Mankato East

2.5 of 5 2051 Adams Street, Mankato, MN 56001
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Mankato East
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Holiday Inn Express Hotel & Suites Mankato East
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82 reviews from our community

Traveler rating
    42
    25
    7
    4
    4
See reviews for
29
12
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (82)
  • Mar-May only
    (16)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (16)
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2 reviews
3 of 5 stars Reviewed December 21, 2014 via mobile

Stayed in queen suite which had nice decor and updated and was spacious for a family. When I was helping my child shower I smelled a strong sour smell from shower curtain. I looked down and inspected the curtain and it was also filthy along the bottom. Didn't take a lot to determine that it should have been changed. Very... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for staying with us during your time in Mankato and thank you for taking the time to share your experience with us. At the Holiday Inn Express and Suites we value all feedback, both good and bad, as it gives us an opportunity to see how our guests view the product and services we provide. I apologize for... More 

Iowa
Top Contributor
95 reviews 95 reviews
23 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed December 10, 2014

Really loved our spacious double-double room with sitting/ work area. Staff were friendly and attentive. Wifi was strong, breakfast options were tasty. Though we knew there were family gatherings in the hotel, as well as a college basketball team, we were never disturbed by excess noise.

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to share your feedback. Your kind comments will be shared with our entire team as it helps us continue to deliver the level of service and cleanliness you experienced. We are happy to hear you enjoyed our amenities and had a great stay! We hope to host you again and thank you for the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 9, 2014 via mobile

If you care about cleanliness stay away from this hotel. After my experience in two different dirty rooms, it is obviously a pattern to just make up the bed, stock a few towels and call it done. Short and long hairs in tub, pink mold on shower curtain, dusty on tables, smudges on door all in one room. Second room... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for staying with us during your time in Mankato MN and thank you for taking the time to share your experience with us. At the Holiday Inn Express and Suites we value all feedback, both good and bad, as it gives us an opportunity to see how our guests view the product and services we provide. I apologize... More 

1 review
2 of 5 stars Reviewed November 9, 2014 via mobile

The room was nice enough, however the pool area is dangerous. We saw multiple people slipping on the white tiles more suitable for a wall or countertop than in a hotel pool area. My child slipped and fell flat on his back, knocking the wind out of him. As we were leaving the pool area, I stopped a housekeeper and... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We appreciate feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can... More 

Appleton, Wisconsin
Top Contributor
93 reviews 93 reviews
42 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed October 18, 2014 via mobile

Ok, I'll admit that I looked more closely at this room after we made some "discoveries". As soon as we walked in, we found the receipt on the floor from the previous guest! Maybe housekeeping vacuumed around it? Right. Then I used the bathroom and found that the sink and counter were not cleaned. Water spots all over and a... More 

Was this review helpful? Yes 1
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to write a review in regards to your experience. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure... More 

Saint Paul, Minnesota, United States
Top Contributor
60 reviews 60 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 14, 2014 via mobile

At first I was a bit worried about the noise coming from 2 of the rooms next to mine. I had to get up early and there were screaming and laughing children at 9:30pm. They were having some kind of party because there was an Aloha sign on their door. The biggest problem was that they were leaving their door... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel and apologize for the issues you have encountered. We appreciate... More 

Elk River, Minnesota
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed September 17, 2014

This was our first trip out of reality since before we became pregnant and our daughter is now 10 months! It was really nice to get away and we loved our stay at the Holiday Inn in Mankato.. Very relaxing and quiet. Just a few things that could have made it better *The big pool could have been warmer. .... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We appreciate feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can... More 

Northville, Michigan
Top Contributor
328 reviews 328 reviews
29 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed September 8, 2014

Very nice facility, comfortable and rooms well maintained. Niko was pleasant, helpful and efficient at check-in and was still working and pleasant when we checked out the next morning. Found the breakfast to be less than appetizing and primarily consisting of prepackaged and what could be squeezed out of a bag into a serving dish. Tried the cinnamon roll, passed... More 

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We are pleased to know that you had a satisfactory stay at our hotel and apologize for the issues you have encountered. We appreciate... More 

Rochester, Minnesota
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 1, 2014

Very poor housekeeping standards throughout, both in common areas and private rooms. Dirty carpets, spills on tiled surfaces left for days, and my room was not vacuumed once during my 3 night stay. The breakfast however was always well stocked with plenty of hot and cold selections and when I had interactions with staff they were polite and attentive.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Dear Johnwsx, Thank you for your recent stay with us and reviewing our property. I am pleased to know that you enjoyed our food selection and that you found our staff commendable. On the other hand, please accept our sincerest apologies for any inconvenience the housekeeping services may have caused you. We appreciate your feedback as this is our best... More 

1 review
5 of 5 stars Reviewed August 21, 2014 via mobile

My wife and I travel a lot and stay in many different hotels. The Holiday Inn Express and Suites in Mankato exceeded my normal expectations with very friendly staff, clean rooms, nice pool, great breakfast, etc. Absolutely loved our stay and highly recommend this location when staying in Mankato.

Was this review helpful? Yes
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to share your feedback. Your kind comments will be shared with our entire team as it helps us continue to deliver the level of service and cleanliness you experienced. We are happy to hear you enjoyed our amenities and had a great stay! We hope to host you again and thank you for the... More 

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Additional Information about Holiday Inn Express Hotel & Suites Mankato East

Address: 2051 Adams Street, Mankato, MN 56001
Phone Number:
Location: United States > Minnesota > Mankato
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Mankato East 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Mankato East
Hotel Style:
#4 Family Hotel in Mankato

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