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Holiday Inn Express Hotel & Suites Mankato East

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2051 Adams Street, Mankato, MN 56001
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Holiday Inn Express Hotel & Suites Mankato East
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Holiday Inn Express Hotel & Suites Mankato East
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87 reviews from our community

Traveler rating
    43
    27
    9
    4
    4
See reviews for
31
13
4
23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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  • All months
    (87)
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    (17)
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    (28)
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    (22)
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Tucson, Arizona
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After 5 years of staying at a rival hotel when visiting family nearby we switched here. We were thrilled with the large pool, whirlpool area and enjoyed watching the little kids in the child pool. We asked for and received rooms on the top floor. The rooms are spacious and beds were comfortable. Breakfast was plentiful with good coffee. Our... More 

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Kansas City, Missouri
Top Contributor
50 reviews 50 reviews
27 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel two nights for a family wedding. We had a suite, which was comfortable, clean and well-appointed. The kitchenette included a microwave, refrigerator and sink, plus small table and chairs. The only downside to the room was the seating areas almost directly outside our doors, overlooking the atrium, which were filled with people making noise. We... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Dear ladylawyer42, Thank you for taking the time to provide feedback on your recent stay. As a valued guest, we are very sorry you did not experience an exemplary hotel stay with regard to your room layout, cleanliness on the breakfast bar and the noise disturbance from our other guests. Please accept our sincerest apologies for any inconvenience these aspects... More 

Windom, Minnesota
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 10, 2015

Great place to stay,the rooms were spacious and very clean. The beds are wonderful,best I slept in a long time. Swimming pool and hot tub was big. Breakfast in the am was ok. Wow zone across the street was great for take out.

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New Ulm, Minnesota
Top Contributor
131 reviews 131 reviews
19 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed February 7, 2015

We had an event at The Wow Zone across the street and spent the night at HI Exp. Nice /modern hotel with spacious and comfortable sleeping rooms (blackout shades) and bathrooms. Reasonable rates and gracious staff. Breakfast is served in the am.

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Edmonton
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 5, 2015

I was here for 5 days, and the staff were very kind & helpful throughout the stay. The room wasn't the most spotless I've seen, however, I Wouldn't call it gross or unclean. A few stray hairs in teh bathroom, housekeeping didn't do the full "Tightly Tucked" bed every day. The daily housekeeping service was more of a general tidying.... More 

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HotelsMankato, Guest Relations Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave a review. At Holiday Inn Express and Suites Mankato, we appreciate all feedback we receive, positive or negative, as it helps us to continually improve our service. It's always good to hear positive comments about our staff. I do have to apologize, however, for the issues you mentioned regarding room cleanliness. Whether... More 

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed December 21, 2014

Stayed in queen suite which had nice decor and updated and was spacious for a family. When I was helping my child shower I smelled a strong sour smell from shower curtain. I looked down and inspected the curtain and it was also filthy along the bottom. Didn't take a lot to determine that it should have been changed. Very... More 

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HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for staying with us during your time in Mankato and thank you for taking the time to share your experience with us. At the Holiday Inn Express and Suites we value all feedback, both good and bad, as it gives us an opportunity to see how our guests view the product and services we provide. I apologize for... More 

Iowa
Top Contributor
96 reviews 96 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed December 10, 2014

Really loved our spacious double-double room with sitting/ work area. Staff were friendly and attentive. Wifi was strong, breakfast options were tasty. Though we knew there were family gatherings in the hotel, as well as a college basketball team, we were never disturbed by excess noise.

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HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to share your feedback. Your kind comments will be shared with our entire team as it helps us continue to deliver the level of service and cleanliness you experienced. We are happy to hear you enjoyed our amenities and had a great stay! We hope to host you again and thank you for the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 9, 2014

If you care about cleanliness stay away from this hotel. After my experience in two different dirty rooms, it is obviously a pattern to just make up the bed, stock a few towels and call it done. Short and long hairs in tub, pink mold on shower curtain, dusty on tables, smudges on door all in one room. Second room... More 

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HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for staying with us during your time in Mankato MN and thank you for taking the time to share your experience with us. At the Holiday Inn Express and Suites we value all feedback, both good and bad, as it gives us an opportunity to see how our guests view the product and services we provide. I apologize... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2014

The room was nice enough, however the pool area is dangerous. We saw multiple people slipping on the white tiles more suitable for a wall or countertop than in a hotel pool area. My child slipped and fell flat on his back, knocking the wind out of him. As we were leaving the pool area, I stopped a housekeeper and... More 

Was this review helpful? Yes 1
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We appreciate feedback that we receive, whether positive or negative to ensure we provide the best level of service and facilities that we can... More 

Appleton, Wisconsin
Top Contributor
96 reviews 96 reviews
45 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed October 18, 2014 via mobile

Ok, I'll admit that I looked more closely at this room after we made some "discoveries". As soon as we walked in, we found the receipt on the floor from the previous guest! Maybe housekeeping vacuumed around it? Right. Then I used the bathroom and found that the sink and counter were not cleaned. Water spots all over and a... More 

Was this review helpful? Yes 2
HotelsMankato, General Manager at Holiday Inn Express Hotel & Suites Mankato East, responded to this review

Thank you for taking the time to write a review in regards to your experience. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure... More 

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