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Holiday Inn Express St Paul S - Inver Grove Hgts

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5653 Bishop Avenue, Inver Grove Heights, MN 55076 (Formerly Country Inn & Suites Inver Grove Heights)
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Holiday Inn Express St Paul S - Inver Grove Hgts
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36 Reviews from our TripAdvisor Community

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Fargo, North Dakota, United States
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Front desk staff greeted us with a smile and was very friendly. Hotel was very clean. We had a king sized bed, which was very comfortable. The two pillow options was fantastic. Hotel was conveniently located by a few restaurants. We chose B52 Burgers & Brew which shared the parking lot - great food by the way. Pool area was... More 

Helpful?
Thank Heidi D
NEW CITY
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 29, 2015

The room was adequate for our stay. There seemed to be odors at times in the halls. Also the fitness center left alot to be desired. The location was good for the movie theatre and several choices of restaurants within walking distance.

Helpful?
Thank mark b
detroit lakes mn
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed November 11, 2015

Love this hotel. Have stayed here twice on business. It's clean, comfortable and convenient. Front desk staff is professional and polite. Location is easy to find. Restaurant within feet of front door. Breakfast was delicious. Lots of choices. Bed was perfect.

Helpful?
Thank mexigo
Hotel5653, Front Office Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for your generous review. We do our best to reach every guest's expectations to the fullest and enjoy it all the more when a guest enjoys it also. We are happy to have your business and hope to see you soon. Sincerely, Danielle LeTexier Front Office Manager More 

Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 5, 2015 via mobile

The hotel itself could use a little updating, but more importantly the staff needs to be updated. The front desk people (at both check in and check out) gave me the impression that it was a bother to come to the desk and do their job. The upside is that there were 3 decent dining options within walking distance! In... More 

Helpful?
1 Thank Jon O
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

11-05-15 On behalf of the staff and myself I would like to apologize for the problems you encountered with our front desk staff. This is not the norm for our hotel. I would like to thank you for your feedback, it is only with comments from our guests can we improve. Sincerely: Brett Wood Manager More 

minnesota
Level Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed October 27, 2015

Staye here for one night on business. The room smelled like someone had peed all over the carpets. Not the best smell to come into. Luckily, i remembered i had some febreeze in the car. Otherwise it could have been a rough night. Not much nearby. Several miles from MOA. There is a Outback steak house, a burger bar and... More 

Helpful?
Thank shortyvaca
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

11-02-15 on behalf of the staff here and myself I would like to apologize to you for your stay. We try hard to provide clean comfortable rooms.. I am sorry that did not happen. Please allow us to correct our short comings and try us again. It is only with feedback both the good and the bad can we improve.... More 

Puerto Viejo de Talamanca, Costa Rica
Level Contributor
120 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed October 1, 2015

Everything about this short visit was perfect! I arrived very early after a long night of travel. The gentleman on duty was prompt and accommodating in getting me off to my room to sink into the comfortable king-sized bed. I needed a few items which they did not have in stock (bandaid and razor) but they promptly acquired the and... More 

Helpful?
Thank Janick2010
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to thank you for your stay with us and I am pleased to here how staff went and got you the items you needed. On behalf of myself and staff we look forward to your next stay with us. Sincerely: Brett P. Wood AGM More 

South Saint Paul, Minnesota
2 reviews
4 of 5 stars Reviewed September 29, 2015 via mobile

We had a brilliant time at this hotel. The room was clean and comfy. The only drawback was that the walls were a tad thin, so a crying baby kept us up through the night. We used the pizza gift card included in the package and enjoyed a great meal right across the street. We would stay here again!

Helpful?
Thank Jennae M
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for your kind words on how your stay was with us. I am glad you were able to take advantage of some of our great packages and I am please with the result as well. We work hard here to provide great stays for our guests and I am glad to see we were successful. We look forward... More 

Weston super Mare, United Kingdom
Level Contributor
127 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 stars Reviewed September 28, 2015

Allocated room 215 for my one night stay. The room was a King bedroom. It contained a comfortable easy chair, a 32" TV, microwave and a mini fridge fridge. The free Wi-Fi worked well. The room overlooked the front entrance, there is a large car park. There are nearby restaurants within walking distance. The B52 Burgers and Brew is nothing... More 

Helpful?
Thank GasFromSomerset
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for your great review. We try hard here to give great service and to take care of our guests. It is nice to hear when we got it right. My staff and I look forward to your next visit. Best Wishes Brett Wood AGM More 

Houston
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 30, 2015

The hotel is in a good spot, within walking distance of numerous dining options. That was the main reason I booked this particular place. The bed was quite comfortable, but the proximity to the highway and the lack of adequate curtains made it difficult to sleep in. I found the room a bit too noisy and bright. They need to... More 

Helpful?
Thank mbarnes91
IHGCare, Guest Relations Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Dear mbarnes91, Thank you for taking the time to share your thoughts regarding your stay at our hotel. We are pleased to read that the location of the property is well to your liking and the comfort of the bed up to your par. However, we sincerely apologize for the inconvenience the noise levels from the highway and slow internet... More 

Reno, Nevada
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed August 21, 2015 via mobile

This is our second stay. The first was good so I booked again, next time we passed through MSP. This time the room was clean, spacious and comfortable (like the first time), but our room was closer to the bar next door. It is a Friday night and a band is playing quite loudly. Also, the showers are really loud.... More 

Helpful?
Thank GHillTraveler
IHGCare, Guest Relations Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Dear GHillTraveler, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities and it is good to know that you find your room clean and comfortable. However, it is saddening to know that you perceived the noise level in the... More 

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