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Holiday Inn Express St Paul S - Inver Grove Hgts

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5653 Bishop Avenue, Inver Grove Heights, MN 55076 (Formerly Country Inn & Suites Inver Grove Heights)
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1 room 1 guest
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Holiday Inn Express St Paul S - Inver Grove Hgts
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28 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is in a good spot, within walking distance of numerous dining options. That was the main reason I booked this particular place. The bed was quite comfortable, but the proximity to the highway and the lack of adequate curtains made it difficult to sleep in. I found the room a bit too noisy and bright. They need to... More 

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Reno, Nevada
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This is our second stay. The first was good so I booked again, next time we passed through MSP. This time the room was clean, spacious and comfortable (like the first time), but our room was closer to the bar next door. It is a Friday night and a band is playing quite loudly. Also, the showers are really loud.... More 

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Saint Paul, Minnesota
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I loved the bed. Had to be the mots comfortable bed I have slept on in the longest time. The price was right, the breakfast was good ad overall a satisfactory stay, I was needing a place that was near by and I felt safe and this proved to be so. The only complaint I would have was that the... More 

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Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Kevin55107 I would like to thank you for your review of our hotel. I am pleased you enjoyed your stay. We try hard to provide great customer service and clean comfortable rooms. It is nice when it is noticed. Once again Thank You: Best Wishes Brett P. Wood AGM More 

Chicago, Illinois
Level Contributor
13 reviews
5 of 5 stars Reviewed 4 weeks ago

I was very happy with this hotel overall. The location is convenient- close to some great restaurants. The price wasn't bad for the hotel as the facilities appear to have been recently renovated. Breakfast was impressive for a free hotel meal. The service was great, too. The staff was welcoming, and very prompt on providing us with extra blankets during... More 

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Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for taking the time to let us know how we did. I am glad to see you enjoyed our Smart Start Breakfast, it is one of the great amenities we have. I am also glad to hear my staff was able to take care of your needs. Thank you again and we look forward to your next stay... More 

ttown, oh
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 19, 2015

Stayed here for three days room was clean and adequate in size. They originally messed up our reservation but got our room switched right away. Breakfast was decent for being free. Never used the pool or hot tub so I cannot comment on them. I believe our shower was made for dwarves. I am only 5'10" and had to shower... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank You for taking the time to let us know how we did. I am glad you found the breakfast to your liking and the other amenities we offer. I appreciate you letting us know how we did and we look forward to your next visit. Sincerely: Brett P. Wood AGM More 

grand rapids, minnesota
Level Contributor
83 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 12, 2015

I spent a night at this hotel while in transit. It offered very good airport transportation and the staff was quite pleasant and helpful. The room was nice and the whole facility seemed clean and well kept. The pool was fairly small and busy. The express breakfast was excellent. The location was near several nice restaurants, although without a car... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for your kind words. I am glad you were pleased with your stay and that you not only enjoyed our breakfast but or neighboring restaurants as well. We work hard here and it is nice to know when we have done things right. We look forward to your next stay with us. Best Wishes Brett P. Wood AGM More 

Bellaire, Michigan
Level Contributor
82 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed July 6, 2015

The hotel is fine but do not stay in #209. They put us there first and all of a sudden we heard this noise like a train and the floor actually vibrated. We learned we were above the laundry! We moved to a different room which was fine. The rooms are nicely decorated and it's quiet. I don't like the... More 

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for letting me know about your "moving experience". You will be happy to know that we have replaced that old washer with a newer and quitter machine. This should take care of the shaking. Thank you and please try us again. Warmest Regards Brett P. Wood AGM More 

Appleton, Wisconsin
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 22, 2015

Stayed last week for one night. Was upgraded to king bed jacuzzi room. Room and bath clean. A/C smelled like old cigarette smoke and couldn't seem to keep the humidity out of the room. Bed was ok,except for the damp feeling sheets. Staff friendly.

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to thank you for the time you took to review our hotel. I do wish to apologize for the problem you experienced with the AC Unit. We try to make sure all of our rooms are ready to go and everything is working properly. I am sorry this problem arose. I would like to thank you for... More 

1 review
3 of 5 stars Reviewed May 20, 2015 via mobile

Overall the lobby is great and the room was average. Had a few mantinance issues and they fixed them,but still inconvenient. I would say the worst was no one was very friendly and in hospitality you have to be. It was pretty sad.

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to apologize for the lack of service you received during your stay with us. We take service very seriously here and I appreciate that you let me know so I can re-educate my staff on this important issue. It is only with feedback both the good and the bad can we improve. Sincerely: Brett P. Wood AGM More 

Eau Claire, Wisconsin
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

I have stayed at several HIE during my years of business travel and they all are very similar. This was no different except with the family tagging along for a soccer tournement. They pool was decent size and bigger than other hotels in this category. The hot tub was much larger and could fit 10-12 people so the kids loved... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for taking the time to let me know how your stay was. I apologize for the problems you experienced. We are investigating the alarm situation and want to assure you the system worked correctly for the safety of our guests. Thank you it is only with feed back both the good and the bad can we improve. Sincerely:... More 

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