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All 3 Inver Grove Heights hotels

Holiday Inn Express St Paul S - Inver Grove Hgts

2.5 of 5 Hotel   |   5653 Bishop Avenue, Inver Grove Heights, MN 55076 (Formerly Country Inn & Suites Inver Grove Heights)
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A recent review
3 of 5 stars Reviewed June 25, 2014
S H H Fargo, North Dakota
  • Overview
  • Reviews (52)
  • Photos (11)
  • Amenities
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  • Room tips (10)
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52 people have reviewed this hotel

Traveler rating
    20
    16
    5
    7
    4
See reviews for
18
8
4
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Fargo, North Dakota
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 25, 2014

Cons: My room smelled faintly of smoke, although the rooms are suppose to be smoke free. The free wi-fi was spotty at best as it would sporadically turn off or would be quite slow when working. My room looked like it hadn't been vacuumed for a while and the bathroom floor was not cleaned after previous guest and just needed... More

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to thank you for your comments regarding your stay with us. I wish to apologize for the problems you encountered with wi fi connectivity and the cleanliness of your room. We try or best but it appears we fell short of the mark. I would like to discuss this further with you if you wish you may... More

College Station
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 25, 2014

Stayed here several times both as it's previous brand, Country Inn & Suites, and now as the Holiday Inn Express. It has a new interior, nicely decorated, seemed to be well run, and amenities were nice. Breakfast was nice and fairly extensive, but no waffles. A/C, beds, t.v., and Wi-Fi were good. Our daughter stayed next door with some friends... More

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

Waterloo, Iowa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 14, 2014

I only had to stay one night in the South St. Paul area and chose this Holiday Inn Express just by location and price. Which both were right on the money! This is a rather new hotel so it was nice and clean. The free breakfast cannot be beat. It had a nice looking indoor pool and hot tub but... More

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

La Crosse, Wisconsin
Top Contributor
75 reviews 75 reviews
71 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed May 6, 2014

This property was "refreshed" a few months ago when they changed hotel chains, and it help a lot. The room and bath were both very clean. The bed was comfortable. The bathroom had updated sink and fixtures. But there are were no towel racks or hooks in the bathroom - so no place to hand a towel. Breakfast was fine... More

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

Bolingbrook, Illinois
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 16, 2014

This hotel is recently updated and everything is new and very clean. The free breakfast had a variety to choose from, including hot and cold food. The hot breakfast had bacon or sausage, biscuits and gravy, and scrambled eggs. There were also hot cinnamon buns. The quality of the food was great.

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

Saint Paul, Minnesota
Top Contributor
99 reviews 99 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed April 7, 2014

A new Holiday Inn & Suites (use to be Country Inn & Suites) now open and ready for service. I recently booked the one bedroom suite whirlpool suite for a wedding night gift. The bride and groom were very happy, late check out, a great room to relax and spend their first night of a long marriage. They were comfortable... More

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 18, 2014

This was recently changed to a holiday Inn express. It looks good. But the rooms are still very noisy. Rooms are clean. It takes a little bit of time to make all the changes. Remodeling seams done. Breakfast needs to be better refilled, if your not there when it opens, you will have slim pickins.

Was this review helpful? Yes 3
Hotel5653, Director of Sales at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

We appreciate your response about the property. Feedback is the only way we can continue to improve our company. The renovation is almost complete, but yes the major projects have been completed. It has been an exciting transition. Although your stay did not seem unfavorable, you did not have the experience that we expect of ourselves. We hope that you... More

Saginaw, Minnesota
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 13, 2014

We stayed here for the weekend as we attended a wedding. We were quite surprised upon arrival as the hotel was under major construction, the front entry was closed so we had to enter through the only entrance which was at the end of the parking lot. The parking lot was packed with construction dumpsters and piles of material along... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Dear Jack H, Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We are sorry to see you did not enjoy your overall experience with us and regret the issues you encountered during... More

Minneapolis, Minnesota
Top Contributor
66 reviews 66 reviews
58 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed December 11, 2013

As a CLub Carlson Elite member I was surprised. Worst Checkin Process I have experienced at a Carlson Property. No greeting, No Acknowledgement, the temporary checkin desk is a normal room stuffed with entirely too much furniture and 2 computers. The checkin lady was rude, unprofessional, uninterested. She assigned me a room with 2 beds. I said I had booked... More

Was this review helpful? Yes
Winona420, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Please reach out to any of our employees directly should you have any concerns during or... More

Contributor
15 reviews 15 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 1, 2013

My sister and I stayed here for an overnight getaway. The movie theatre and couple different restaurants are within walking distance. Though a couple of the restaurants looked run down with few empty buildings. Nonetheless, we felt safe. Room were a good size. Beds were comfy. Bathroom was very clean and up-to-date. Front Desk staff was very friendly and courteous.... More

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to take the time to thank you for your comments regarding you most recent stay with us. It is always great to receive feedback that tells us we are on the right track. Thanks again for your patronage and we look forward to serving you in the future. Assistant General Manager Holiday Inn Express Inver Grove Heights More

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Additional Information about Holiday Inn Express St Paul S - Inver Grove Hgts

Address: 5653 Bishop Avenue, Inver Grove Heights, MN 55076 (Formerly Country Inn & Suites Inver Grove Heights)
Phone Number:
Location: United States > Minnesota > Inver Grove Heights
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express St Paul S - Inver Grove Hgts 2.5*
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Also Known As:
Country Inn & Suites Inver Grove Heights Hotel Inver Grove Heights
Country Inn And Suites Inver Grove Heights
Country Inn Inver Grove Heights
Inver Grove Heights Country Inn

11 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
90

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