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Holiday Inn Express St Paul S - Inver Grove Hgts

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5653 Bishop Avenue, Inver Grove Heights, MN 55076 (Formerly Country Inn & Suites Inver Grove Heights)
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Holiday Inn Express St Paul S - Inver Grove Hgts
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Holiday Inn Express St Paul S - Inver Grove Hgts
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24 Reviews from our TripAdvisor Community

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Traveler rating
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    9
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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ttown, oh
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for three days room was clean and adequate in size. They originally messed up our reservation but got our room switched right away. Breakfast was decent for being free. Never used the pool or hot tub so I cannot comment on them. I believe our shower was made for dwarves. I am only 5'10" and had to shower... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank You for taking the time to let us know how we did. I am glad you found the breakfast to your liking and the other amenities we offer. I appreciate you letting us know how we did and we look forward to your next visit. Sincerely: Brett P. Wood AGM More 

grand rapids, minnesota
Level Contributor
83 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I spent a night at this hotel while in transit. It offered very good airport transportation and the staff was quite pleasant and helpful. The room was nice and the whole facility seemed clean and well kept. The pool was fairly small and busy. The express breakfast was excellent. The location was near several nice restaurants, although without a car... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for your kind words. I am glad you were pleased with your stay and that you not only enjoyed our breakfast but or neighboring restaurants as well. We work hard here and it is nice to know when we have done things right. We look forward to your next stay with us. Best Wishes Brett P. Wood AGM More 

Bellaire, Michigan
Level Contributor
76 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is fine but do not stay in #209. They put us there first and all of a sudden we heard this noise like a train and the floor actually vibrated. We learned we were above the laundry! We moved to a different room which was fine. The rooms are nicely decorated and it's quiet. I don't like the... More 

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for letting me know about your "moving experience". You will be happy to know that we have replaced that old washer with a newer and quitter machine. This should take care of the shaking. Thank you and please try us again. Warmest Regards Brett P. Wood AGM More 

Appleton, Wisconsin
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 22, 2015

Stayed last week for one night. Was upgraded to king bed jacuzzi room. Room and bath clean. A/C smelled like old cigarette smoke and couldn't seem to keep the humidity out of the room. Bed was ok,except for the damp feeling sheets. Staff friendly.

Was this review helpful? Yes 1
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to thank you for the time you took to review our hotel. I do wish to apologize for the problem you experienced with the AC Unit. We try to make sure all of our rooms are ready to go and everything is working properly. I am sorry this problem arose. I would like to thank you for... More 

1 review
3 of 5 stars Reviewed May 20, 2015 via mobile

Overall the lobby is great and the room was average. Had a few mantinance issues and they fixed them,but still inconvenient. I would say the worst was no one was very friendly and in hospitality you have to be. It was pretty sad.

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

I would like to apologize for the lack of service you received during your stay with us. We take service very seriously here and I appreciate that you let me know so I can re-educate my staff on this important issue. It is only with feedback both the good and the bad can we improve. Sincerely: Brett P. Wood AGM More 

Eau Claire, Wisconsin
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 19, 2015

I have stayed at several HIE during my years of business travel and they all are very similar. This was no different except with the family tagging along for a soccer tournement. They pool was decent size and bigger than other hotels in this category. The hot tub was much larger and could fit 10-12 people so the kids loved... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you for taking the time to let me know how your stay was. I apologize for the problems you experienced. We are investigating the alarm situation and want to assure you the system worked correctly for the safety of our guests. Thank you it is only with feed back both the good and the bad can we improve. Sincerely:... More 

High Ridge, MO
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2015

I completely recommend this Holiday Inn Express. The greatest asset this property hosts is its staff. Our check-in was the quickest ever experienced with our Ferris State University Athletic Pep Band after a 12-hour bus ride. The staff did everything to make our stay comfortable, especially when our bus broke down (again--the second of the trip). After we had already... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Hi Dale It was a pleasure having your group stay with us and we were delighted to have you a second night. I look forward to seeing you in 2 years. Go Bulldogs. Best Wishes Brett P. Wood AGM More 

1 review
5 of 5 stars Reviewed March 18, 2015

As a weekly business traveler I can be particular about my accommodations. The location and accommodations are exceptional, many restaurants around the hotel and close proximity to downtown St. Paul. Updated interiors and clean accommodations. The night desk manager Mr. Andrew was friendly and knowledgeable, I shared that as a Priority Club member I missed the days when we would... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

3-20-15 Thank you so much for the great review. It was a pleasure meeting you and I am glad that my staff sees the need to go that extra mile. I will be sure to pass along this review to Andrew. Thanks again and we look forward to seeing you soon. Brett P. Wood AGM More 

Denver, Colorado
Level Contributor
10 reviews
7 hotel reviews
5 of 5 stars Reviewed March 14, 2015

Very clean room and the property is very well kept. Breakfast is excellent the staff is very friendly and helpful. The general manager really cares that everything is just right. Overall this is a great property and I will stay here often.

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

Thank you sir for taking the time to let us know how well things went. We try hard and it is nice to be recognized for our hard efforts. Thank you and we look forward to seeing you soon. Sincerely: Brett P. Wood AGM More 

La Crosse, Wisconsin
Level Contributor
105 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed February 5, 2015

The room and bath were both nice and clean. The bod was comfortable and had good quality sheets. The bathroom was good sized with plenty of hot water. But - there are still no towel racks in the bathroom, so no place to hang a towel. Staff is friendly. Location is good as it is close to a main highway... More 

Was this review helpful? Yes
Hotel5653, Manager at Holiday Inn Express St Paul S - Inver Grove Hgts, responded to this review

BW Thank you for taking the time to review our property. It is nice to hear when we are doing well. We work hard to provide clean comfortable rooms and it is great when guests notice. I am glad you were also able to take in our local restaurants. It is nice to have good places to eat near us.... More 

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5 photos of this hotel

Management photos: Courtesy of the property manager

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