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AmericInn Lodge & Suites Ham Lake

2.5 of 5 13440 Highway 65 NE, Ham Lake, MN 55304
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AmericInn Lodge & Suites Ham Lake
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AmericInn Lodge & Suites Ham Lake
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38 reviews from our community

Traveler rating
    8
    3
    7
    6
    14
See reviews for
12
8
3
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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    (7)
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Westland
1 review
3 of 5 stars Reviewed 2 days ago NEW

Good value , breakfast was not good. Room was clean and the staff was very nice. The hotel was very quiet and relaxing. I liked the refrigerator and microwave in the room that was very helpful to have in the room.

Review collected in partnership with AmericInn Hotels and Suites

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Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for taking the time to share your comments regarding your recent stay at the AmericInn , Lodge & Suites of Ham Lake, MN. Our top priority is creating an environment in which our guests can relax, renew and recharge It is very easy to receive exceptional service and keep it to yourself. However, you took the... More

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My girlfriend and I have stayed here a few times while passing through to home. It has a nice homey feel, very comfortable. The staff is friendly. During our most recent visit, Becky on the overnights was exceptionally great! The first room we checked into was on second floor and with no elevator, it was not ideal. But Becky quickly... More

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Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Hi, We are very pleased to hear that you enjoyed your stay at AmericInn at Ham Lake, MN, as you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests like you could enjoy during their... More

Ramsey, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

This place has great breakfast, and great people working here. Overall, Ive had a great experince. I have been here for quite a few weeks, because Im a worker so its nice to come back to the hotel and get to relax in the hot tub and sauna for a little while.

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AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Hi, We are very pleased to hear that you enjoyed and still enjoying your stay at AmericInn at Hamlake, as you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests like you could enjoy during... More

Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

It took a long time to check in as there was only one person working, plus he was answering two phones while checking in guests and was extremely slow. The hot tub water was green and barely luke warm, the sauna was completely broken and there was maybe one or two chairs and tables around the whole pool area. We... More

Was this review helpful? Yes
AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Hi, We are very sorry to hear about your stay at AmericInn at Hamlake, as you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests like you could enjoy during thier stay. We are working... More

Travelers are raving about these Ham Lake hotels

1 review
5 of 5 stars Reviewed 3 weeks ago

I have had an extended stay over a 8 week period and have to say the management and staff are amazing. The staff here have went out of there way to make my stay here not only comfortable but accommodating as well. Rooms a clean and well kept. This location is under new ownership and let me tell you just... More

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AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Jobeth, We are very pleased to hear that you enjoyed and still enjoying your stay at AmericInn at Hamlake, as you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests like you could enjoy... More

Oak Grove, Minnesota
2 reviews
1 of 5 stars Reviewed 3 weeks ago

My sons wedding party stayed here for the shuttle that was supposed to pick them up after the reception. Well it didnt show up and when we called they told us that they were out picking up another wedding party and we had to find our own way there! I emailed the manager and to this date i havent got... More

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AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Hi, We are deeply sorry to hear about your experience at AmericInn at Hamlake. Just to let you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests could enjoy during thier stay. Our hotel staff... More

Mankato
1 review
1 of 5 stars Reviewed 4 weeks ago

Cobwebs, broken furniture, dark pool, unsafe security, it's not worth staying at if you can avoid it do so! We have them a rewards voucher from AmericInn and it wasn't applied to the bill therefore we had to complain before we left to get it done. Friends that stayed with is reserved a two queen room it was gone when... More

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear KC, We are deeply sorry to hear about your experience at AmericInn at Hamlake. Just to let you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests could enjoy during thier stay. Our hotel... More

Winnipeg, Canada
2 reviews
2 of 5 stars Reviewed September 7, 2014 via mobile

We stayed 3 nights and not once was the carpet in the room or hallway vacuumed. We had to ask for towels and toilet paper and Kleenex. The breakfast was terrible (they barely put anything out and the food that was there tasted funny). There were no pool towels and all the chairs in the pool area were broken. The... More

Was this review helpful? Yes
AmericInnHL, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Flo Yeo, I deeply sorry to hear about your experience at AmericInn at Hamlake. Just to let you know that we took over this property couple of months ago, and currently going through lots of changes in the property. We are trying our best to bring positive changes so our respected guests could enjoy during thier stay. Our hotel... More

1 review
1 of 5 stars Reviewed August 19, 2014

At checked in early. people in front of us clerk was rude to them. Girlfriend got stuck in pool bathroom. Was given smoking room(didn't ask it that was ok). Holes in walls of room. Missing pieces for chair in room. Ceiling vent in bathroom hanging off. Rust on ceiling.

Review collected in partnership with AmericInn Hotels and Suites

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Princeton
1 review
1 of 5 stars Reviewed August 17, 2014 via mobile

Hotel rooms windows were dirty, shower was dirty and the shower head was spraying the walls and ceiling. There was more water on the floor then the shower. Sink was dirty. Beds were harder than the floor. Towels felt old and used. Way over priced for such a disgusting hotel. Stayed at amazing hotels with great service for cheaper. Would... More

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Additional Information about AmericInn Lodge & Suites Ham Lake

Address: 13440 Highway 65 NE, Ham Lake, MN 55304
Phone Number:
Location: United States > Minnesota > Ham Lake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Lodge & Suites Ham Lake 2.5*
Number of rooms: 50
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