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AmericInn Lodge & Suites Ham Lake

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13440 Highway 65 NE, Ham Lake, MN 55304
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AmericInn Lodge & Suites Ham Lake
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AmericInn Lodge & Suites Ham Lake
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22 reviews from our community

Traveler rating
    3
    5
    2
    3
    9
See reviews for
9
3
3
3
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Madison
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

This is the first time I've stayed at this hotel for approximately a year. Somethings like the bleached hallway carpet have not been repaired and somethings in the room show wear but the musty smell in the hotel, hallways and rooms has improved. The welcome we received on arrival and service on check out was excellent.

Review collected in partnership with AmericInn Hotels and Suites

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1 review
4 of 5 stars Reviewed 3 weeks ago

Our family spend a few nights last month at AmericInn in Hamlake, MN. The hotel and room was clean. I was pleased with the good service provided by hotel staff. I would recommend this location. Very close to northern surburbs.

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Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

All the staffs are very friendly and efficient. Hotel lobby was very clean. Price was adequate compare to other hotels in the area. Beds were really comfy and room amenities are in a great working working condition.Breakfast was good. We had a wedding on Saturday the 25th and hotel provide free shuttle for our group and they picked us from... More 

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Los Angeles, California
1 review
4 of 5 stars Reviewed 3 weeks ago

I recently stayed at this hotel on a business trip. Ham Lake is not exactly Minneapolis, but this hotel is located at a very convenient location for business travelers. The price to stay was exceptionally good, since many businesses are cutting down on travel expenses. The room was cleaned, and house keeping and front desk were very accommodating, I needed... More 

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A TripAdvisor Member
1 of 5 stars Reviewed March 3, 2015

Management does not communicate well to staff, which seemed to be in short supply. No early check-in as rooms still not cleaned at 2pm, conflicting confirmation numbers. Hotel clean but a poorly updated 1980's hotel. Pillow are hard, sheets are wrinkled, only 2 towels in room. No elevator for handicapped people, no handicap accessible entry(automatic doors). Breakfast items are cheap... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 1

Travelers are raving about these Ham Lake hotels

Cedar
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 15, 2014

If you are looking for more than a night go somewhere else. They were rude. Over charged me by an obscene amount and refused to remedy it. They changed my room rate without notice. They charged me 4 seperate charges before I ever checked out and ran my checking account 700 negative, by charging me about 500 more than they... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 4
Lakeville, Minnesota
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 21, 2014

Curb appeal: I don't know how the City of Ham Lake allows all the trash scattered at back of parking lot. My room stunk like the inside of an old gym shoe. The breakfast was terrible - the egg patty and mystery meat patty tasted like they were rotten. Coffee in the AM? One almost empty flavor dispenser and coffee... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 20, 2014

We stayed here on late October weekend (Saturday night) for a friend’s wedding. Nice clean hotel, good size room, bed was very comfortable and bathroom was clean. Front desk attendant was friendly, efficient and accommodating. It was very professional to receive a courtesy call from front desk after we checked into our room. Breakfast was ok, the breakfast lady was... More 

Was this review helpful? Yes 1
Minneapolis
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 18, 2014

First thing, front desk took a full 5 minutes to even look at me after I made it very apparent I was standing there. Than she proceeded to turn on music and turn it up while talking to me. Paid extra for the room with a whirlpool tub. Thought it would be a nice thing to have on my wedding... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes 3
Eagan
1 review
4 of 5 stars Reviewed November 10, 2014

My only issue was that the Pool was very very cold and the internet was spotty. Other than that, the room and the service was very good. The front desk workers were very friendly. The room was good sized and clean.

Review collected in partnership with AmericInn Hotels and Suites

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Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for taking the time to share your comments regarding your recent stay at the AmericInn , Lodge & Suites of Ham Lake, MN. Our top priority is creating an environment in which our guests can relax, renew and recharge We are truly sorry that your experience with our hot breakfast did not meet your expectations, please... More 

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