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AmericInn Lodge & Suites Ham Lake

Hotel website
13440 Highway 65 NE, Ham Lake, MN 55304
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AmericInn Lodge & Suites Ham Lake
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AmericInn Lodge & Suites Ham Lake
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33 Reviews from our TripAdvisor Community

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Traveler rating
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    3
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13
6
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6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Fridley, MN
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I wasn't expecting much as I have a small hotel budget per day. WOW!!! Was I surprised. My check in experience was awesome. The manager, (sp)Urooj, was such a personable, friendly person and treated me like I was the only guest that showed up there in months. She rolled out the red carpet with personality, humor and friendliness. The room... More 

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Hi David, Thank you very much for such nice comments about our hotel, staff and their service. It’s always gratifying to know that our efforts towards excellent customer service were effective and appreciated. Thanks, and I hope to see you again when you are back in the area. Tahir Khan More 

Grand Junction
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

When we arrived there were no bath towels. We asked for some and they were delivered promptly. Next day used towels were taken and none were replaced. Mildew on walls in shower room due to no ventilation. Sink was very sluggish. Breakfast was good.

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Denniss, Thank you for sharing your comments regarding your recent stay at the AmericInn Ham Lake. I am really sorry to hear that your room was not properly stacked up with towels at your arrival. I have approached the appropriate staff and enforced them that proper handling of guest rooms is our utmost priority. It is our wish that... More 

Remus, Michigan
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay was fantastic.. We were there for wedding and our family had several rooms and were together as much as could be done. The receptionists were very friendly and helpful. The breakfast was great, lots to eat and delicious.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for sharing your comments regarding your recent stay at the AmericInn Ham Lake. I am glad that you enjoyed your stay along with your entire group. Your positive experience with our front desk staff and comments on our performance were very generous and will be passed on to the appropriate staff members. It’s always gratifying to... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

This was the absolute worse hotel experience of my life. Lets start at the beginning: making the reservation. I needed to block out a section of rooms for my wedding guests, and for my husband and myself. When I called, the manager was not available and I was told I couldn't make the block reservation without a manager. The next... More 

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Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Shannon, Thank you for sharing your comments regarding your recent stay at the AmericInn Ham Lake. Our top priority is creating an environment in which our guests can relax, renew and recharge. We are truly sorry that your experience did not meet your expectations; please accept my apologies for any inconvenience you experienced during your stay. Constructive feedback from... More 

Travelers are raving about these Ham Lake hotels

San Francisco, California
5 of 5 stars Reviewed 4 weeks ago

I stayed at this property for 5 nights last week on a business trip and what an excellent choice I made. After long day of business negotiations it was just perfect to be in your comfortable room to relax and enjoy true Minnesota hospitality. The price was right and the room was always clean.....what a way to end your hectic... More 

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, Thank you for taking the time to share your comments regarding your recent stay at the AmericInn , Lodge & Suites of Ham Lake, MN. It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience of your stay, and we truly appreciate your feedback. Your... More 

Antigo
2 reviews
4 of 5 stars Reviewed 4 weeks ago

A welcome retreat after a long day of driving. Pleasant check-in staff. Clean and spacious room. Comfortable bed. Quiet ventilation system. No road noise. A bit difficult to see signage as it is located on a frontage road with no direct access from highway.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Guest, Thanks for you comments. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. Regards, Tahir General Manager More 

Brainerd
4 of 5 stars Reviewed 4 weeks ago

Clean, comfortable rooms; pool area was clean; hot tub was clean & pool water was warm. Bedding was crisp & clean & beds were comfy. Nice amenities in the room, such as: ironing board & iron, hair dryer, shampoo & lotion. WiFi was good. Breakfast was excellent with lots of choices & good coffee. Will definitely remember to stay here... More 

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Guest, We are very pleased to hear that you enjoyed your stay at AmericInn at Ham Lake, MN It is very easy to receive exceptional service and keep it to yourself. However, you took the time to share your positive experience of your stay, and we truly appreciate your feedback. Your comments on our performance were very generous and... More 

Milaca
1 review
4 of 5 stars Reviewed 5 weeks ago

We have an occasional need for a room once or more a month and this is our 2nd stay at this particular location. Each time we have been there, its very quiet and the staff, very accommodating. We will return sometime.

Review collected in partnership with AmericInn Hotels and Suites

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear guest, We are very pleased to hear that you enjoyed your stay at AmericInn at Ham Lake, MN. Your comments and input are very valuable to us and we will make sure that our staff members are communicated your comments about them. We look forward to serving you again in the future and will once again say, “Welcome to... More 

Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015

We stayed here in June of 2015, while we attended a friends wedding at a nearby golf club. The AmericInn is a fairly typical Lodge. Definitely nicer than a motel and not the Ritz-Carlton either. My wife and I were surprised at how large our room was. We guessed that we must have gotten one of the suites since the... More 

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Roman, Thanks for you comments. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can... More 

Bertha
Level Contributor
4 reviews
4 of 5 stars Reviewed June 17, 2015

Room was very clean....bed was nice. Except...bathroom was not as clean as I would have liked...wall behind the bathroom door across from toilet had dark spots...don't want to think what that could have been!!!! Breakfasts was also not fully supplied...No hot eggs or meat or even syrup for the ONE waffle maker that people where in line waiting for...for a... More 

Was this review helpful? Yes
Tahir K, General Manager at AmericInn Lodge & Suites Ham Lake, responded to this review

Dear Lon, Thanks for you comments. It is our wish that you will continue to benefit from our excellent accommodations, exceptional guest service and that you will honor us with another opportunity to exceed your expectations. We are dedicated to providing the highest standards of service for our guest and I can assure you we will do everything we can... More 

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24 photos of this hotel

Management photos: Courtesy of the property manager

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