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BEST WESTERN The Falls Inn & Suites

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925 Western Avenue, Fergus Falls, MN 56537-1023
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1 room 1 guest
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BEST WESTERN The Falls Inn & Suites
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177 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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    (37)
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    (30)
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Sawyer, North Dakota
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This best western is dated. The heating & A/c in our room did not resolve the high humidity. There is no bath exhaust fan. Lights are not energy efficient LED, lamps were dated. Bed was extremely hard & uncomfortable. They have not updated there toilets to use less water. On a bright note housekeeping did an excellent job.

Review collected in partnership with Best Western

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Mount Bethel, United States
1 review
2 of 5 stars Reviewed 1 week ago

Pros: room was clean, shower had good pressure, location is convenient Cons: Hard hard mattress and lumpy oddly shaped pillows left us with aching backs, stiff necks, and tired in the morning from lack of sleep.

Review collected in partnership with Best Western

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Brandon, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

What a wonderful place to stay! Every staff member we came across, from the front desk to the custodial staff was so helpful and friendly. The room was clean and comfortable. We loved that there was room service available. The kids loved the pool, it was in the shape of the state - how unique! and they were overjoyed to... More 

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Minneapolis, Minnesota
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Front desk staff were prompt and cordial. The breakfast was tasty and the breakfast staff REALLY attentive. Plenty of room for couples and for families. [The window of the door into the restaurant needed windex badly. The room was clean and comfortable, but when we turned the AC on, the air smelled very stuffy and a hint of smoke. Luckily,... More 

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Linda, Thank you for the compliments as well as mentioning the items needing attention. We have addressed the window and will check the air / HVAC unit to that room. Your review is much appreciated. More 

Knox, Indiana
Level Contributor
38 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Emily, who was very friendly, cked us in and it was seamless. We had room 147 and it was very clean. The other awesome thing is you can park right outside the door and when you enter, there is your room. Ice machine & pop machine that seems to not be busy sorta out your door. I also like how... More 

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Earlene, Thank you for sharing your experience at our hotel. I genuinely appreciate your mention of Emily and her courtesy call. We hope to see you again soon. More 

Lake Forest, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed this stop. The room was clean and comfortable, there was a nice big pool. The food at the restaurant was great, with a kids eat free on Wednesday. Kids loved it, and it was very easy to get to. Breakfast was quick and tasty as well. Will definitely plan this stop in to our future plans.

Review collected in partnership with Best Western

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Tara, We always value the feedback including our bar and grill. Many times guests will say, "I know you have a restaurant. So where is a good place to eat?" Reviews like yours help reinforce the quality of our food and beverage. Just recently our Z103 Bar and Grill hit #1 on TripAdvisor for restaurants in the area. More 

LAKE WORTH
2 reviews
5 of 5 stars Reviewed July 18, 2015

This hotel was excellent, both for the facility itself, and especially for the staff. We looked at other hotels, both with a lower price point, and chose his one based on our experience with Best Western in the past.

Review collected in partnership with Best Western

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Donald, I sincerely appreciate your mention of our staff. These compliments mean the most to me. Thank you from our team. More 

1 review
3 of 5 stars Reviewed July 15, 2015

This was an average hotel priced within those competitors. The location was the primary reason for the choice. The entire experience was all right except for the level of chlorine used in the pool. The pool view room smelled of chlorine so badly that I could not stay in it. I asked for and was given another room away from... More 

Review collected in partnership with Best Western

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

John, Thank you for your shout out regarding your stay. Please keep in mind the smell of chlorine doesn't indicate the level is high. We test our pool and spa four times a day and record those levels to insure safety. We have recently adjusted our air pressure in the pool area and with the high humidity this has been... More 

WINNIPEG
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 15, 2015

Everything about this Hotel is "Big" - Big Hotel layout. Big Lobby. We had booked one of the Suites and it was Big and perfect - Separated rooms with a pull out and again, a Big Washroom. It was an excellent, spacious room. Morning Breakfast was excellent and the breakfast room was Big! The Pool stayed with the theme and... More 

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Sterling, Nice "Big" well rounded review with a great endorsement! As for that lobby coffee service. That coffee is the fresh frozen "Douwe Egbert" brand. Some people love it others don't. Being a coffee addict myself I don't particularly care for it. However it is fresh all the time and very convenient for our travelers. Thank you again, hope to... More 

perry, ga
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed July 11, 2015

We had reservations here as we traveled to canada.....upons check in we were treated politely and professionally....we had a nice, clean, comfortable room with refrig and microwave....this is a nice place to stay for a great value.

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BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Wonderful response from a seasoned traveler! Thank you so much for sharing your experience with us. More 

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