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BEST WESTERN The Falls Inn & Suites

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925 Western Avenue, Fergus Falls, MN 56537-1023
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Best prices for: 1 room 1 guest
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BEST WESTERN The Falls Inn & Suites
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165 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Danish first
  • English first
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English first
  • All months
    (165)
  • Mar-May only
    (37)
  • Jun-Aug only
    (60)
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    (38)
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    (30)
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2 reviews
3 of 5 stars Reviewed 3 weeks ago

Hotel looked more modern from the outside due to the new entry but was still an older hotel once you got to your room. Room was OK, but just an older hotel. Breakfast was just OK, nothing to brag about.

Review collected in partnership with Best Western

Was this review helpful? Yes
Stockton, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Disappointed it was not "pet friendly". All of the BW hotels we had previously stayed in were "pet friendly". The lady at the front desk was extremely personable. It was very convenient to have a restaurant/bar on premises.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Katherine, We appreciate your time to review our hotel. Many of us are pet owners and have our own family of pets at home. If you follow us on Facebook you will see that we have done a number of partnerships with the humane society as well as active volunteering at the shelter. However we do recognize that not everyone... More 

Wisconsin Rapids
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotel staff was very nice when making the reservation and during check in. I did not like the fact that our company uses this hotel traveling through for business and even though we had a rate they charged me full price because it was Saturday. I could understand if they were going to sell out but they were not.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Joel, We like the compliments on our staff, the check in process and the free upgrade! I apologize that our contract with your company didn't fit your rate preference in this instance. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2015

I stayed here about a week and a half and if u ever came back wouldn't stay anywhere else!! Very nice and clean! I used the fitness center quite a few times which was a big bonus for me! The Z103 bar and grill has great food at a very good price and awesome people. The front desk staff very... More 

Was this review helpful? Yes 1
BWFFmgr, General Manager at BEST WESTERN The Falls Inn & Suites, responded to this review

Stacy, Thank you for putting in a plug for our fitness room. We take pride in that room as it features more options than most hotel fitness centers. Hope to see you again soon. More 

North Pole, Alaska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 10, 2015

When you're traveling the road, it's not so easy to determine your next overnight location. I got lucky. This turned out to be a great place to stay and a great decision for me! It was cost effective, convenient, and the hotel employees were outstanding in every way!

Review collected in partnership with Best Western

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BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

Wilsonrwak – Thank you for your kind words and for taking time to review our hotel. We work very hard to make every stay memorable and it’s nice to hear that yours is no exception. I will be sure to pass along your compliments to all of our employees and we look forward to seeing you again. Happy travels! More 

Fergus Falls, MN
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 27, 2015

We had a large group in town for a family gathering and needed allot of space. Due to a convention I think we got the last 10 rooms at The Falls Inn. The desk was very helpful in coordinating accommodations. The facility is very old... a throw back to the old Holiday Inn "Glory Days". The rooms we had were... More 

Was this review helpful? Yes 2
BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

FrozenMinnesotan, thank you so much for the detailed review! I’m glad to hear that our deluxe hot breakfast, updated amenities, and comfortable beds made for a great stay for you and your family. You are correct in saying that our hotel and event center were very busy with a convention and it is nice to hear that our staff was... More 

Pelican Rapids, United States
1 review
5 of 5 stars Reviewed April 27, 2015

Everyone was wonderful and helped with whatever request we had. The bar has great food and drinks also a great place to dance when they have a band! Very clean rooms! Check in and out is easy and fast and the staff is wonderful. The beds are very comfortable and the rooms are clean and modern.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

Jenni J, what a review! We appreciate you taking time to tell others about our property through TripAdvisor. It’s nice to hear that you were able to take full advantage of the attached Z103 Bar & Grill and even did a little dancing while you were here. Why travel if you can’t have fun? Thanks again for staying with us.... More 

Raleigh, North Carolina
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed April 26, 2015

Recently spent a week at this hotel. It is the nicest Best Western hotel I've ever visited, The room was extermely comfortable, I was upgraded to a suite. The bed was amazing. The hotel is clean and quiet. The wifi was fast enough for everything I needed. The breakfast was the best part. Real eggs actually cooked, not done in... More 

Was this review helpful? Yes
BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

BetaGuardPM, we couldn’t ask for a better review! Thank you very much for your praises. You touched on pretty much every aspect of our property: comfortable guest rooms, friendly staff, delicious breakfast and convenient on-site Z103 Bar & Grill. We aim to please every guest that walks through our doors and I’m glad that we delivered everything you were expecting... More 

New Town, United States
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 20, 2015

This hotel is very modern, ultra clean, and a great place to stay. We had a very large suite with a couch and a heated/vibrating recliner, 2 large-screen TVs and a king-sized bed for what we would normally pay for a dinky room. The complimentary breakfast was great - they actually used real eggs instead of the rubbery fake stuff... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

Hi Ellin L! Thank you for the great review. I’m glad that you were able to experience an amazing stay in one of our magnificent suites. Our comfortable beds and large flat-screen TVs are a big hit with all of our guests. I’m glad you pointed out our scrambled eggs. We know that everyone needs a real breakfast to get... More 

Clearwater, Minnesota
1 review
4 of 5 stars Reviewed April 12, 2015

First and foremost, a shout-out to Emily. She was a wonderful representative for the hotel. I had to spend a little more time in the lobby than I would have chosen for reasons that have nothing to do with the hotel itself but I heard her tell an MANY people the same information and through every single telling, she maintained... More 

Was this review helpful? Yes
BWFFmgr, Director of Sales at BEST WESTERN The Falls Inn & Suites, responded to this review

Katharine R - Thank you for taking the time to review and tell others about our hotel. Emily is a vital part of our team and she will be very excited to hear your compliments! I sincerely apologize on behalf of the over-excited children, but I’m glad that it did not disrupt your stay. Thank you so much for the... More 

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