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Holiday Inn Fairmont

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1201 Torgerson Dr, Fairmont, MN 56031
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Holiday Inn Fairmont
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Holiday Inn Fairmont
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63 reviews from our community

Traveler rating
    16
    20
    19
    6
    2
See reviews for
25
8
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Fairmont
See the most recent reviews
Central Coast California
Top Contributor
101 reviews 101 reviews
36 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 9, 2013

The hotel was decent but nothing that qualified it for the cost. The only reason the rate is so high is because it's along on the interstate, and they can extract that from travelers. The restaurant was OK. Breakfast in the morning was a bit distressing because several tables who arrived after we did were served their food before us.... More 

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TPImanager, Manager at Holiday Inn Fairmont, responded to this review

Thank you for taking the time to share your open and honest feedback in regards to your stay with us at the Holiday Inn of Fairmont. In regards to your comments about the bathroom, please know that the safety of our guests is very important to us and we definitely have rooms and amenities available for anyone with safety concerns.... More 

Grand Lake, Colorado
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
4 of 5 stars Reviewed November 10, 2012

We stopped at the Holiday Inn Fairmont after driving most of the day at about 11:00 at night. They were actually our second stop, we tried the Comfort Inn across the street but the night clerk there was very rude and we chose to go elsewhere. I obviously did not have a reservation as we weren't sure how far we... More 

Was this review helpful? Yes
Kjerstin K, Manager at Holiday Inn Fairmont, responded to this review

Thank you for the great review! The positive experience you described while staying with us is what we strive to provide to all our guests and appreciate getting feedback when we succeed in doing so. You are among many of our valued guests who do not have a reservation upon check-in and we take pride in accommodating to your needs... More 

Florida
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 10, 2012

This is the second time we stayed here on our way to Wisconsin. The staff is awesome, the resteraunt is very good. The rooms are clean and the bed is comfortable. I was so impressed walking through the Hotel and noticing how clean it was everywhere. And the beds were so comfortable, I usually do not sleep good on the... More 

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Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for staying with us again and for the nice four star review. We are very proud of our staff and it’s great to hear that your room was clean, comfortable and service was awesome. We strive to accomplish this for every guest every day so we are glad to hear your comments. Thank you again for staying with... More 

Auburn, California
Contributor
14 reviews 14 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 1, 2012

Traveling cross country I chose this hotel for one of my overnights. The staff was courteous, friendly and helpful. I requested a room by the door as I was traveling with pets and it's easier to get their stuff in and out that way. I got exactly what I requested which was great. My only slight issue was that the... More 

Was this review helpful? Yes 1
Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for the review and for staying with us. Great to hear that you will plan on staying with us again when you are back in our area. Wanted to let you know that our entrance door was fixed the next morning and all of doors are secured. Thanks again for staying with us! Jason Subbert – General Manager More 

Oklahoma City
Top Contributor
52 reviews 52 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 15, 2012 via mobile

It looks like there are a couple of options across the street that provide a much newer option. This looks to me like one of the big "Holi-Dome" hotels from the 70's. They have updated the exterior & done their best to keep the old interior in good shape but the bottom line is that this is just an old... More 

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Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for staying with us and for taking the time to write a review. Our hotel was built with the family in mind. We have a large heated indoor pool, whirlpool and a wading pool for the little ones. We have an arcade and free ping pong and foosball. Our GreenMill Restaurant & Bar features “Kids 12 and under... More 

MI
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed August 9, 2012

We stayed at this hotel for one night while traveling to Rapid City. Conveniently located right off the freeway and everything you need to get back on the road quickly in the morning; gas stations and McDonalds. Room was fairly clean, the bathroom needed some more cleaning, but it was enough for one night to sleep and hit the road... More 

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Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for staying with us and for the review. Fairmont is half way between the Chicago area and Rapid City so we are glad that choose to stay with us on your way through this area. I appologize for the bathroom cleanliness problem and I will share your comments about cleanliness with our staff. We hope that when you... More 

Michigan
Top Contributor
93 reviews 93 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed July 23, 2012

This was obviously an older hotel. There was a nod at updating in the room, but lacking a closet the small standing armoir was sub par. The room was also lacking a luggage rack to put the suitcase on. Also missing was a small fridge to keep drinks and leftovers cold. The bathroom was obviously renovated. It was nicely appointed,... More 

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Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for staying with us and for taking the time to write a review. We have renovated all of our bathrooms and our guestsrooms will be done this fall. We do offer deluxe rooms and suites that have refridgerators & microwaves for guests that would like these services. I'm glad that you enjoyed our GreenMill Restaurnant. Thanks again for... More 

Spokane, Washington
Top Contributor
203 reviews 203 reviews
47 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed July 2, 2012

This is a fairly old property I think, the rooms have been up graded so are clean and comfortable, beds are the new HI standards. Be very careful when you book a room to be on the outside wall. I think nearly all inside rooms open to the large pool, which of course in the summer is packed, as are... More 

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Management response:

Thank you very much for taking the time to tell us about your stay at our Holiday Inn. We always appreciate the feedback and the opportunity to improve our services for our guests. We are glad you enjoyed the fireflies and the landscaping around the hotel, also. Thank you also for your feedback on the restaurant food. We will pass... More 

Red Deer, Canada
Senior Contributor
24 reviews 24 reviews
22 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 8, 2012

After 9 hours plus drive from Rapid City SD,you check in a hotel and need a quiet sleep. I pick the wrong room (By the pool side) when I do my booking online.But that got fix very fast by the front desk staff (Change room).But everything in the room are very much dated.The WiFi not even work on my Ipad.... More 

Was this review helpful? Yes
Management response:

Thank you very much for your comments on our hotel and restaurant. We are happy to hear our staff was able to get you the room you wanted and take great care of you in the restaurant. That means a lot. We are so sorry you experienced problems with our free WiFi. Please accept our apologies that it didn't work... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed March 23, 2012

Staff was quick to fix any issue. Very clean! Managed very well!!!!!!

Was this review helpful? Yes
Fairmont08, General Manager at Holiday Inn Fairmont, responded to this review

Thank you for staying with us and for the compliments about our staff. I will share your feedback with our team. We look forward to serving you again when your travels bring you back to the area. More 

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