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River Point Resort

12007 River Point Road, PO Box 397, Ely, MN 55731
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43 Reviews from our TripAdvisor Community

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Traveler rating
    23
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santa Barbara, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We very disappointed with our stay from our "villa" which was not what we expected to the customer service which was not really very good. I would recommend searching around the area more then we did.

Was this review helpful? Yes 1
Minnetonka, Minnesota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My husband and I were excited to get out of the city, unplug and connect with nature in Ely. We thought Riverpointe seemed like a great option based on the website, but were extremely disappointed with our entire experience. Our cabin didn’t reflect what we saw online—the photos made things look much better than the reality. The extra curricular activities... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Overall the service was terrible. Booking extra services (boats etc.) was expensive and not explained well. Owner was unwilling to compromise on renting us a boat. We were told we would get charged the full day price even if it rained and we did not use it. Problems only got worse when the owner learned I did not agree with... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed December 4, 2014

My lifelong adventure buddy and I spent a week in the boundary waters, book ended by staying at RiverPoint. They outfitted us with everything, very reasonable costs, exceptional staff! Steve the owner drove us out to our drop off and gave us so mush great advise. All the staff was so accommodating and really knew their stuff. My buddy and... More 

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Iowa
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 7, 2014

I used them to partially outfit a three day trip into the BWCA and I spent the night in one of the rooms the night before departure. I found the staff to be friendly and helpful. They got us outfitted and set up in the room and loaded up the canoe on my vehicle for me. We were able to... More 

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Bloomington, Mn
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 6, 2014

My wife and I recently returned from what was our 20th+ visit to River Point (Sept 13 - 20, 2014),and, as usual, enjoyed it very much. It is always perfect, the staff is great, the semi-wilderness is stunning and, if you want to get further away into the BWCA, they will set you up with what you need. We love... More 

Was this review helpful? Yes 1
Apple Valley, Minnesota
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed August 16, 2014 via mobile

My wife and I just completed a weeks stay and enjoyed every minute. The facilities were fabulous and the staff (especially Steve and Jane - the owners) were extremely helpful and very friendly. We stayed in the Point and it could not have been nicer. Looking forward to next time...

Was this review helpful? Yes 2
USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 1, 2013

We recently used River Point Resort as our outfitter for 5 days in the Boundary Waters. We spent the night prior to and immediately after our trip at the resort as well, so this review covers both the resort facilities and outfitting service. As an outfitter, River Point supplied us with high end equipment, great food choices, and their personal... More 

Was this review helpful? Yes 1
Madison, South Dakota
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 20, 2013

We used River Point for renting gear for a Boundary Waters trip, and they came through with just what we were looking for. Mostly. I understand why some have complained about the quality of the service. There was a little arguing and grumbling among the personnel as we checked in and got our stuff. They had some right to be... More 

Was this review helpful? Yes 1
Denver, Colorado
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed August 11, 2013

This place is a joke. Horrible customer service, INCREDIBLY overpriced for the facilities...5-star ego and prices with 2-star facilities and 1-star treatment of their guests. If I could give them a 0 overall, I would.

Was this review helpful? Yes 6
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Amenities