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Holiday Inn Minneapolis NW-Elk River

3.0 of 5 9200 Quaday Ave. NE, Elk River, MN 55330
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Holiday Inn Minneapolis NW-Elk River
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Holiday Inn Minneapolis NW-Elk River
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155 reviews from our community

Traveler rating
    46
    50
    27
    19
    13
See reviews for
101
9
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17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Holiday Inn Minneapolis NW-Elk River
See the most recent reviews
Spirit Lake, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 31, 2014

We were there due to a wedding in the family. Upon check in, we heard a couple come up beside us stating that they had been given keys to a room that was already occupied! The gal said no one was in the room, but that there were suitcases and food in the room.......this did not make us feel to... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for the comments regarding your recent stay with us. I would like to apologize for the lack of proper cleaning in your guest room. We are addressing these issues immediately. Sincerely, Greg Pike More 

1 review
3 of 5 stars Reviewed August 26, 2014

After a day of driving I thought it would be nice to get the kids into the pool. They did a wonderful job of not annoying us. When I arrived at 6:00, the room was not ready. I said we will get some food could you please call. They never called. After supper we came back and the room still... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your feedback. I am disappointed to see that the service you received was below expectations. Please contact me directly at the hotel so that we can discuss the situation. Sincerely, Greg Pike More 

Morden, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

Big water park. 3 slides that are 4 stories high. Has a lazy river and large kiddy pool with small slides. Fun for kids to adults. Some parts of the park are showing there age but not a lot different from other water slides (hard to keep all the rust off the metal). Room was clean and large. Good hotel.... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. I am happy to see that you enjoyed the large guest room and our refreshing water park. We hope to see you again soon. Sincerely, Greg Pike More 

Cedar, Minnesota
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

It's a waterpark hotel so the rooms are a little beat up. Waterpark was fun for a group of 10 year olds and I loved that they had plenty of seating in the waterpark when you were taking a break from swimming.

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback regarding your stay with us. It is great to hear that everyone enjoyed the park and that the additional seating that we have added helped you to enjoy the break times. We hope to see the group back again soon. Sincerely, Greg Pike More 

Seattle
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 3, 2014

The room was OK. Beds and pillows were not too old to be too lumpy. Bathroom was nice. Room was clean. The problem was there was just not enough sound proofing. When the bar across the parking lot closed, we had some very loud disorderly people yelling in the hallways and pounding on the doors searching for their buddies. They... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. I am happy to hear that you enjoyed the guest room and also our fabulous restaurant. Our security staff does its best to keep the noise in the hallways to a minimum, and I apologize that this was an issue during your visit. Thank you... More 

Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed April 12, 2014 via mobile

Reserved 2 queen suites for a fun night with family. We hit the waterpark which is wonderful. We've been here before for just the waterpark. Its a smaller scale of the waterpark of America and it's not as crowded. The rooms on the other hand were not that clean. There was a couple strands of pubic hair in the bathtub.... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your experience with us, we appreciate your continued patronage. I am disappointed to hear of your findings in the guest rooms, our goal is to provide a clean and comfortable guest room for all of our guests. We will discuss your feedback at our staff meeting and address these concerns. Thank you... More 

Rochester, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 8, 2014

The water park is the best one around, especially for the price. My daughters loved it. We stayed 4/3/14 and moved to the Holiday Inn Arbor lakes for 4/4/14 since it came recommended, but we wish we would have stayed both nights at the NW-Elk River one as the pool was 10x better. The beds are a little firm, and... More 

Was this review helpful? Yes 1
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback, we appreciate you taking the time to share. Our staff works very hard to make sure all of our guests have a great experience. We look forward to seeing you again soon! Sincerely, Greg Pike More 

Hamel, Minnesota
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 4, 2014

We live locally and often take weekends or overnights at a water park with the kids to get away during the year. Previously, we had always stayed at a nearby Holiday Inn, but this week decided to branch out. I'm SO glad we did - the kids and I had the best mini-vacation ever! Let me start off mentioning the... More 

Was this review helpful? Yes 1
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for taking the time to share your feedback regarding your stay with us. I will share your comments with our entire team to address the areas of concern and also the positive areas you mentioned. Thank you again, Greg Pike More 

White Bear Lake, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 3, 2014

I recently took my daughter and a few friends to this hotel to celebrate her birthday. While we had a wait for our room, everything about our experience was excellent! Because of our wait they offered us many extras which is definitely excellent customer service! I overheard quite a few other patrons complain and even snap at the customer service... More 

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your positive feedback regarding your experience. We appreciate your understanding and we look forward to serving you again in the future. Sincerely, Greg Pike More 

Red Wing, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed March 31, 2014

Will start off with the positive - We were very happy with our room - quite spacious, clean and just overall nice. The pool staff was very attentive. Note - this waterpark is ideal for children 12 and under. Not impressed with desk staff. Customer service is not this hotel's strong suit.

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback regarding your stay. I am pleased to see that you enjoyed your large and clean guest room, as well as your time in the waterpark. I will share your comments with our front desk team so we can address the issue you mentioned. Thank you again, Greg Pike More 

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Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Phone Number:
Location: United States > Minnesota > Elk River
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Number of rooms: 125
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park

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