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All 4 Elk River hotels

Holiday Inn Minneapolis NW-Elk River

3.0 of 5 Hotel   |   9200 Quaday Ave. NE, Elk River, MN 55330
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Holiday Inn Minneapolis NW-Elk River
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Ranked #2 of 4 Hotels in Elk River
A recent review
3 of 5 stars reviewed 3 weeks ago
James F
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149 reviews from our community

Traveler rating
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    50
    24
    19
    12
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97
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17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Ramsey, Minnesota
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Wife and i took the kids for a water park weekend of fun. Pool and slides were OK. (Even though they kept running out of tubes.) The room on the other hand, had MANY issues. Hair in the ice bucket, dirty sheets, food on the floor....YUK!!! We may take the kids to the pool again but no over-nights in the... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for sharing your feedback regarding your stay, I would like to apologize for the condition in which you found your guest room. We are working on this issue so these incidents are not repeated. I am happy to see that the family enjoyed the water park. Sincerely, Greg Pike More

Forest Lake, Minnesota
1 review
2 of 5 stars Reviewed 2 weeks ago

We had to wait 3 HOURS after check in time to get our room. Horribly short-staffed. Room disorderly. No waitress when we ate at the restaurant, Elderly hostess had to take our order. Water park ran out of towels and guests had to go to rooms soaking wet. Several slipping on wet floors. Very few tubes available that were needed... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

I appreciate you taking the time to share your comments. I would like to apologize for the inconvenience you experienced. Our team is working hard to correct these issues. Sincerely, Greg Pike More

Perham, Minnesota
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We went here for the water park. First off, reservations made, arrived at check-in time of 4 pm, told the rooms were not ready because they have lost lots of their house keeping staff. I had read a review a week ago with the same but thought it might just have been a fluke at that time, nope. We waited... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your feedback regarding your stay. I would like to apologize for the inconveniences you experienced. I can understand your frustration. We are working to correct the issues you mentioned. Sincerely, Greg Pike More

Spirit Lake, Iowa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We were there due to a wedding in the family. Upon check in, we heard a couple come up beside us stating that they had been given keys to a room that was already occupied! The gal said no one was in the room, but that there were suitcases and food in the room.......this did not make us feel to... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for the comments regarding your recent stay with us. I would like to apologize for the lack of proper cleaning in your guest room. We are addressing these issues immediately. Sincerely, Greg Pike More

1 review
3 of 5 stars Reviewed 3 weeks ago

After a day of driving I thought it would be nice to get the kids into the pool. They did a wonderful job of not annoying us. When I arrived at 6:00, the room was not ready. I said we will get some food could you please call. They never called. After supper we came back and the room still... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your feedback. I am disappointed to see that the service you received was below expectations. Please contact me directly at the hotel so that we can discuss the situation. Sincerely, Greg Pike More

Morden, Canada
Contributor
16 reviews 16 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 1, 2014

Big water park. 3 slides that are 4 stories high. Has a lazy river and large kiddy pool with small slides. Fun for kids to adults. Some parts of the park are showing there age but not a lot different from other water slides (hard to keep all the rust off the metal). Room was clean and large. Good hotel.... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your comments regarding your stay with us. I am happy to see that you enjoyed the large guest room and our refreshing water park. We hope to see you again soon. Sincerely, Greg Pike More

Cedar, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed July 14, 2014

It's a waterpark hotel so the rooms are a little beat up. Waterpark was fun for a group of 10 year olds and I loved that they had plenty of seating in the waterpark when you were taking a break from swimming.

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback regarding your stay with us. It is great to hear that everyone enjoyed the park and that the additional seating that we have added helped you to enjoy the break times. We hope to see the group back again soon. Sincerely, Greg Pike More

Seattle
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 3, 2014

The room was OK. Beds and pillows were not too old to be too lumpy. Bathroom was nice. Room was clean. The problem was there was just not enough sound proofing. When the bar across the parking lot closed, we had some very loud disorderly people yelling in the hallways and pounding on the doors searching for their buddies. They... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your feedback regarding your stay with us. I am happy to hear that you enjoyed the guest room and also our fabulous restaurant. Our security staff does its best to keep the noise in the hallways to a minimum, and I apologize that this was an issue during your visit. Thank you... More

Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed April 12, 2014 via mobile

Reserved 2 queen suites for a fun night with family. We hit the waterpark which is wonderful. We've been here before for just the waterpark. Its a smaller scale of the waterpark of America and it's not as crowded. The rooms on the other hand were not that clean. There was a couple strands of pubic hair in the bathtub.... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your experience with us, we appreciate your continued patronage. I am disappointed to hear of your findings in the guest rooms, our goal is to provide a clean and comfortable guest room for all of our guests. We will discuss your feedback at our staff meeting and address these concerns. Thank you... More

Rochester, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 8, 2014

The water park is the best one around, especially for the price. My daughters loved it. We stayed 4/3/14 and moved to the Holiday Inn Arbor lakes for 4/4/14 since it came recommended, but we wish we would have stayed both nights at the NW-Elk River one as the pool was 10x better. The beds are a little firm, and... More

Was this review helpful? Yes 1
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback, we appreciate you taking the time to share. Our staff works very hard to make sure all of our guests have a great experience. We look forward to seeing you again soon! Sincerely, Greg Pike More

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Additional Information about Holiday Inn Minneapolis NW-Elk River

Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Phone Number:
Location: United States > Minnesota > Elk River
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
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Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Otsego Mn
Otsego Water Park

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