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All 4 Elk River hotels

Holiday Inn Minneapolis NW-Elk River

3.0 of 5 Hotel   |   9200 Quaday Ave. NE, Elk River, MN 55330
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Holiday Inn Minneapolis NW-Elk River
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Ranked #2 of 4 hotels in Elk River
A recent review
4 of 5 stars reviewed 1 week ago
aboutlastnight Minneapolis, Minnesota
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140 people have reviewed this hotel

Traveler rating
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    15
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See reviews for
91
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Minneapolis, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago via mobile

Reserved 2 queen suites for a fun night with family. We hit the waterpark which is wonderful. We've been here before for just the waterpark. Its a smaller scale of the waterpark of America and it's not as crowded. The rooms on the other hand were not that clean. There was a couple strands of pubic hair in the bathtub.... More

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for taking the time to share your experience with us, we appreciate your continued patronage. I am disappointed to hear of your findings in the guest rooms, our goal is to provide a clean and comfortable guest room for all of our guests. We will discuss your feedback at our staff meeting and address these concerns. Thank you... More

Rochester, MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The water park is the best one around, especially for the price. My daughters loved it. We stayed 4/3/14 and moved to the Holiday Inn Arbor lakes for 4/4/14 since it came recommended, but we wish we would have stayed both nights at the NW-Elk River one as the pool was 10x better. The beds are a little firm, and... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback, we appreciate you taking the time to share. Our staff works very hard to make sure all of our guests have a great experience. We look forward to seeing you again soon! Sincerely, Greg Pike More

Hamel, Minnesota
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We live locally and often take weekends or overnights at a water park with the kids to get away during the year. Previously, we had always stayed at a nearby Holiday Inn, but this week decided to branch out. I'm SO glad we did - the kids and I had the best mini-vacation ever! Let me start off mentioning the... More

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for taking the time to share your feedback regarding your stay with us. I will share your comments with our entire team to address the areas of concern and also the positive areas you mentioned. Thank you again, Greg Pike More

White Bear Lake, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

I recently took my daughter and a few friends to this hotel to celebrate her birthday. While we had a wait for our room, everything about our experience was excellent! Because of our wait they offered us many extras which is definitely excellent customer service! I overheard quite a few other patrons complain and even snap at the customer service... More

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your positive feedback regarding your experience. We appreciate your understanding and we look forward to serving you again in the future. Sincerely, Greg Pike More

Red Wing, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Will start off with the positive - We were very happy with our room - quite spacious, clean and just overall nice. The pool staff was very attentive. Note - this waterpark is ideal for children 12 and under. Not impressed with desk staff. Customer service is not this hotel's strong suit.

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for your feedback regarding your stay. I am pleased to see that you enjoyed your large and clean guest room, as well as your time in the waterpark. I will share your comments with our front desk team so we can address the issue you mentioned. Thank you again, Greg Pike More

Ramsey, Minnesota
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I wrote a review in March 2013 about breathing issues in the pool area. We were given passes to return another day. After a year, the boys decided to try it again but decided not to go into the hot tub...the place where they had problems breathing. Everything seemed to be going fine. The pool was packed and spectators were... More

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

NL99, Thank you for your feedback. I have shared your comments with our maintenance team for review. I did look at our pool logs to ensure the readings were in line. Our maintenance department checks the chemical levels a minimum of 4 times when the park is open. Sincerely, Greg Pike More

Travelers are raving about these Elk River hotels

Minneapolis, Minnesota
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Stayed here for one night while in town for a work-related conference. Had extremely noisy neighbors (upstairs and next door), thus a restless night of little sleep, had a completely unacceptable meal from the restaurant via room service, and received no forms of apology from the staff for our inconveniences. Very unsatisfied customer, would not recommend.

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Rebecca, I would like to thank you for taking the time to share your comments about your experience. I would like to apologize for the lack of follow through from our staff. I will share your comments with our management team so they can address them with their teams and correct the deficiencies. Sincerely, Greg Pike More

Saint Cloud, Minnesota
Top Contributor
80 reviews 80 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed March 20, 2014

We brought the grandkids to stay at the Holiday Inn and use the waterpark. We chose to spend a little more and got a suite which had two bedrooms--one King bed and two bunk beds. The living area also had a pull-out couch. Our room had a microwave and fridge. At check in we were given certificates for free dinners... More

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GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you very much for the taking the time to share your excellent family experience! We are thrilled that your visit was outstanding and you were able to enjoy all the wonderful offerings we provide. We look forward to seeing you again soon. Sincerely, Greg Pike More

Elk River
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed February 21, 2014

The staff at the hotel/waterpark were really great and did provide good service under the circumstances. We tried to check-in to our room (along with many other guests) at the check-in time and ended up making two different trips to the front desk and waiting an hour to get our room. The waterpark locker rooms were a mess and used... More

Was this review helpful? Yes
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Thank you for sharing your feedback abour your stay with us over the President's Day holiday. I am happy to hear that our staff was helpful during this busy weekend. Unfortunately we did experience some issues with our laundry equipment that did affect our production. I certainly apologize for the delays you encountered, as our team always works hard to... More

Coon Rapids, Minnesota
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 17, 2014

We have stayed at this hotel/water park before and had a great experience which is the only reason I am giving it an average rating instead of poor. It started out with a long wait at the front desk just to be told that our room wasn't ready. We were able to get in around 4:40 but considering it is... More

Was this review helpful? Yes 1
GPike, Manager at Holiday Inn Minneapolis NW-Elk River, responded to this review

Darcie, Thank you for taking the time to share your feedback. I will speak with our maintenance department about the water temp to be sure it is at the proper level. Thank you again fo ryour feedback. Greg Pike More

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Additional Information about Holiday Inn Minneapolis NW-Elk River

Also Known As:
Holiday Inn Minneapolis Nw-Elk River Hotel Elk River
Holiday Inn Minneapolis Nw-Elk River Hotel
Holiday Inn Otsego
Holiday Inn Otsego Mn
Otsego Water Park
Address: 9200 Quaday Ave. NE, Elk River, MN 55330
Phone Number:
Location: United States > Minnesota > Elk River
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Elk River
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Minneapolis NW-Elk River 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn & Wild Woods Waterpark Hotel. Home of one of the largest Indoor Water parks in Minnesota! Our full-service hotel is a new facility located minutes from Graco, Great River Energy, Albertville Premium Outlets, Lowes, Cabelas, Cargill, Siemens, Sci-med and Ramsey Industrial Park. Our guest rooms are well-outfitted for the traveling executive, including a spacious and well-lit work area, and Corporate QUIET Floor. Our on site lounge and restaurant, the Mississippi Valley Grill and Bar, is a great place to relax and enjoy dinner in a Northwoods atmosphere. In-room dining is available 7 days a week. The waterpark takes you back to the River Town of old. With three water slides, a lazy river, basketball water court and a child's play area, there is fun and variety for all ages. The waterpark is open daily in SUMMER. WATER PARK HOURS: SEPTEMBER through MAY: Mon. Closed, Tues. Closed, Wed. Closed, Thursday 4pm-9pm, Fri. 4pm-10pm, Sat. 8am-10pm, Sun. 8am-9pm. Call for availability we are open for some school vacations! The conference/ meeting area features 7 breakout rooms with multiple room combinations and up to 120 people for general sessions, parties and/ or receptions. Our constant caring team is empowered and dedicated to providing you with a memorable experience. ... more   less 
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