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All 4 Elk River hotels

Country Inn & Suites By Carlson, Elk River

2.5 of 5 Hotel   |   18894 Dodge Street Northwest, Elk River, MN 55330
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66%
Ranked #1 of 4 hotels in Elk River
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Jason B Sheboygan Falls, United States
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  • Reviews (58)
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58 people have reviewed this hotel

Traveler rating
    17
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    12
    5
    4
See reviews for
25
13
5
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Japanese first
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English first
Sheboygan Falls, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

Great customer service -- The best that I have ever seen at a small town hotel-- the breakfast was delish each day and the staff was very polite yet not in your face trying to over do it. the hotel was very clean and well kept for an older building.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Omaha, Nebraska
1 review
1 of 5 stars Reviewed 6 days ago NEW

Hotel needs a complete remodel and serious cleaning. First room they put us in I did not want to walk on carpet even with my shoes on. The 2nd room we had to settle for was no better. Filthy stained stinky carpet, soap scum all over shower/tub, very dirty bathroom, soiled curtains, frig and microwave unusable. NEVER again!. We did... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Jen, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for me. Sincerely, Cheri Singleton Sales Manager More

Travelers are raving about these Elk River hotels

Fargo, United States
1 review
4 of 5 stars Reviewed 1 week ago

Part of the Carlson Hotel chain. The double room suites are our favorites. A very good morning breakfast buffet. The staff is most friendly and helpful and know us by name as we have stayed here 3-5 times per year for the last 9 or so years.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Bruce, Thank you for taking the time to share your experiences. We are glad that you enjoy our Be Our Guest Breakfast, and, as a team, we definitely take pride in being friendly and helpful. We always look forward to you staying with us. See you again soon! Sincerely, Cheri Singleton Sales Manager More

Twisp, Washington
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was an okay stay but the decor was tired and needs some updating. The black out curtains in my room were stained along the hemline. Also the shower curtain in the bathroom needed to be taken down and washed as it was dirty at the top where guests grab it to pull it back. The sheets on the bed... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Twispette, We appreciate your comments about your guest room and your stay with us. We will make note of the specific issues you mentioned and address them as soon as possible. We are in the process of updating the linens in the guest rooms, so we hope that we are able to meet or exceed your expectations when you next... More

Omaha, Nebraska
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a 90th Birthday Party for mom, rented 7 rooms not 1 complaint about them. we used the breakfast area for a pizza party. the breakfast was better then most continentals. the staff was fantastic they made us all feel right at home. we will be back.

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

linda t, We are delighted that you and your family had a great time and felt at home here for your mother’s 90th birthday celebration. We really enjoyed having your group stay with us, and we hope that you will be back for even more birthdays! Sincerely, Cheri Singleton Sales Manager More

Ames, IA
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A very helpful desk clerk when we checked in. He was able to meet our changing needs for a room. The breakfast was good, too, but we didn't partake as there was a Perkins next door. This was the second time we stayed there and were pleased again with the service.

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Charles K, We are very glad you came to stay with us again and that you found our staff to be helpful and pleasant. Thank you for taking the time to share your thoughts. We truly look forward to your next visit. Sincerely, Cheri Singleton Sales Manager More

Moorhead
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

we requested and were granted a smoke-free room but because this facility is not entirely smoke-free the entire building had the old musty smoke smell. We chose Country Inn and Suites because of the history of fine lodging and were very disappointed to say the least

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

RShaw, Thank you for taking the time to share your experience. We apologize that our facility did not live up to your expectations for a Country Inn & Suites. Your comments are valued and will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for me. Sincerely, Cheri Singleton... More

Burlington, Kentucky
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed July 18, 2014

Reserved a non-smoking room through Egencia. While room type is not guaranteed, generally get what I request. When I checked in, only smoking rooms were available. Tried it for about 10 minutes. No way I could stay there. It burned my eyes and nose. The hotel personnel was nice, but unable to do anything. So I had to leave. I... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Jason, Thank you for taking the time to write about your experience. We are sorry that the room you were hoping to have was not available for your stay. The best way to ensure that your reservation is for the room type you expect is to contact the hotel directly to confirm the details. We strive to accommodate all of... More

Coon Rapids, Minnesota
1 review
4 of 5 stars Reviewed July 16, 2014

We loved this place. Yes the rooms could have more but you can only update so much so fast. But we loved it and will be back again hope this time we don't have to wait for them to clean the room for us

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

supermansrose, Thank you so much for your positive feedback. We appreciate you taking the time to review our hotel and share your thoughts. Updating is, of course, an ongoing process, and we are always looking at ways to improve the property and guest experiences. We look forward to the opportunity to have you stay with us again in the future.... More

Elk River, Minnesota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 14, 2014

The smell of cigarette smoke permeated this hotel. Bedside light didn't work, no coffee pot, no microwave, no frig in room unless you want to rent it for 10$ a night! Very old and outdated decor. I would not stay here again I'd drive a little further. What is Carlson thinking?

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Patty, We apologize you were not satisfied with the condition of the hotel and guest room during your stay. We appreciate you taking the time to share your experience. Your comments are valued and will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for me. Sincerely, Cheri Singleton... More

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Additional Information about Country Inn & Suites By Carlson, Elk River

Address: 18894 Dodge Street Northwest, Elk River, MN 55330
Phone Number:
Location: United States > Minnesota > Elk River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Elk River 2.5*
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Also Known As:
Country Inn & Suites By Carlson, Elk River Hotel Elk River
Country Inn And Suites By Carlson, Elk River
Country Inn Elk River
Elk River Country Inn

10 photos of this hotel

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Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

Questions & Answers

Questions? Get answers from Country Inn & Suites By Carlson, Elk River staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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