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All 4 Elk River hotels

Country Inn & Suites By Carlson, Elk River

2.5 of 5 Hotel   |   18894 Dodge Street Northwest, Elk River, MN 55330
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66%
Ranked #1 of 4 hotels in Elk River
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
supermansrose Coon Rapids, Minnesota
  • Overview
  • Reviews (51)
  • Photos (10)
  • Amenities
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  • Room tips (10)
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51 people have reviewed this hotel

Traveler rating
    15
    18
    10
    5
    3
See reviews for
21
12
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Burlington, Kentucky
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago

Reserved a non-smoking room through Egencia. While room type is not guaranteed, generally get what I request. When I checked in, only smoking rooms were available. Tried it for about 10 minutes. No way I could stay there. It burned my eyes and nose. The hotel personnel was nice, but unable to do anything. So I had to leave. I... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Jason, Thank you for taking the time to write about your experience. We are sorry that the room you were hoping to have was not available for your stay. The best way to ensure that your reservation is for the room type you expect is to contact the hotel directly to confirm the details. We strive to accommodate all of... More

Coon Rapids, Minnesota
1 review
4 of 5 stars Reviewed 1 week ago

We loved this place. Yes the rooms could have more but you can only update so much so fast. But we loved it and will be back again hope this time we don't have to wait for them to clean the room for us

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

supermansrose, Thank you so much for your positive feedback. We appreciate you taking the time to review our hotel and share your thoughts. Updating is, of course, an ongoing process, and we are always looking at ways to improve the property and guest experiences. We look forward to the opportunity to have you stay with us again in the future.... More

Elk River, Minnesota, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The smell of cigarette smoke permeated this hotel. Bedside light didn't work, no coffee pot, no microwave, no frig in room unless you want to rent it for 10$ a night! Very old and outdated decor. I would not stay here again I'd drive a little further. What is Carlson thinking?

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Patty, We apologize you were not satisfied with the condition of the hotel and guest room during your stay. We appreciate you taking the time to share your experience. Your comments are valued and will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly, and ask for me. Sincerely, Cheri Singleton... More

Madison, Wisconsin
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Don't stay in room 328...it stinks, filthy carpeting and filthy furniture. I actually went to the front desk and asked for two blankets...one to put over the disgusting couch and one to put on my bed instead of the dirty comforter that was on my bed. The room stunk!!!!!!! The food for breakfast was great.

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

dawnomj, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact the hotel directly, and... More

Orlando, Florida
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 20, 2014

We purchased our stay through hotwire.com & wasn't sure what we were getting until after hitting submit! I'm surprised this was only a 2 star hotel as I believe it's better than that. Free internet, free parking, free breakfast & a pool, everything we look for in a hotel. The TV was a bit small, but not a big deal.... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

gustafson6, Thank you for taking the time to write about your recent experience with us. We are really pleased that you enjoyed your stay, and that you were pleasantly surprised at the amenities and value we offer. We look forward to seeing you again, should your travels bring you back to the Elk River area. Sincerely, Cheri Singleton Sales Manager More

Winnipeg, Canada
1 review
1 of 5 stars Reviewed April 7, 2014 via mobile

We booked through Hotwire which rated this property as a 3 star. Although in 1998 it very well might have been, it certainly isn't now. Outdated, dirty and obviously lacking the TLC and investment to keep it current. Not at the standard of any of the previous Country Inn and Suites we've stayed at. Not sure where the other reviewers... More

Was this review helpful? Yes
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Elk River, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More

Elkhorn, Wisconsin
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 7, 2014

My wife and I arrived here late on a Friday night, without a reservation. The attentive and congenial front desk person, Joel, couldn't find us a single king. But he quickly put us in a ground floor, easily accessible non-smoking double queen. The facility, in general, and our room, in particular, were very nice -- clean and well-kept. Our room... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Steve, We are glad we were able to accommodate you during your short visit. The feedback in your thorough and positive review is greatly appreciated. Thank you for taking the time to write about your experience, and we look forward to seeing you the next time you are in Elk River. We will keep the cookies out for you! Sincerely,... More

1 review
4 of 5 stars Reviewed March 23, 2014

Everything here was outstanding breakfast pool beds cleanliness. Would have gave it 5 stars but always room for improvement. I never give 5 stars out. I would highly recommend staying again. The staff was super friendly all were eager to help us out and the night staff with our late night check in were very nice.

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Ben, We truly appreciate your kind words and great review. We strive to provide guests with exceptionally clean and comfortable accommodations in a warm and friendly atmosphere, and it is great to hear that you felt that we were successful in meeting those goals. Thank you for staying with us, and we hope to see you again soon. Sincerely, Cheri... More

Greenville, Kentucky
1 review
5 of 5 stars Reviewed March 22, 2014 via mobile

This motel is very clean and the staff are very helpful and knowledgeable of the surrounding area and located very well to plenty of restaurants and things to do. We work in this area several times throughout the year and this will definitely be the motel that me and my workers will be using from now on when in the... More

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

allen42367, We are so pleased that you found our location convenient and our staff friendly and helpful! Thank you for your feedback, and we look forward to serving you and your workers whenever you are in the area. Sincerely, Cheri Singleton Sales Manager More

Seymour, Indiana
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 17, 2014 via mobile

Pretty outdated hotel. Room decoration and furniture needs replacing. Chair had a gross liquid stain. TV was at least 15 years old. It didnt feel quite as comfy as some other chains. I was dissapointed. The front desk mgr was very nice. And no thermostat on the wall? Come on!

Was this review helpful? Yes
Cheri S, Sales Manager at Country Inn & Suites By Carlson, Elk River, responded to this review

Robert, Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel during your stay, and we appreciate you taking the time share your experience. Your comments are valued and will be used to consider improvements in the future. To discuss your stay further, please contact the hotel directly to... More

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Additional Information about Country Inn & Suites By Carlson, Elk River

Address: 18894 Dodge Street Northwest, Elk River, MN 55330
Phone Number:
Location: United States > Minnesota > Elk River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Elk River 2.5*
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Also Known As:
Country Inn And Suites By Carlson, Elk River
Country Inn & Suites By Carlson, Elk River Hotel Elk River
Country Inn Elk River
Elk River Country Inn

10 photos of this hotel

Management photos: Courtesy of the property manager

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Other (10)

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Number of rooms
79

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