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Hyatt Place Minneapolis/Eden Prairie

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11369 Viking Drive, Eden Prairie, MN 55344
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Hyatt Place Minneapolis/Eden Prairie
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Hyatt Place Minneapolis/Eden Prairie
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Hyatt Place Minneapolis/Eden Prairie
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187 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (187)
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    (50)
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    (23)
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Minneapolis, Minnesota
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We checked in for a girls weekend. We waited to check in even though staff was standing around. Our room was nice, clean and pleasant. The breakfast the next morning was terrible, we went down at 9:00 a.m. there was no juice (allegedly the machine was broke, there was a Cub store within a block I know they sell juice).... More 

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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What an awesome place! Located in a nice area, and close to the highway. The room was amazing. Everything appears brand new, and the staff are very friendly and helpful. And the breakfast...what a breakfast. Places this nice don't usually have a free breakfast, but this place did. I travel to Minneapolis a few times a year, and this place... More 

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Boise
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

With the name of Hyatt on it should be good. No way. The staff all seemed to be very young. No manager was observed and this on a night when very powerful and damaging storm came through. It was also a fight for breakfast in the morning and not enough table to sit at. Food quality was very poor.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Dear Angus, My sincere apologies that we failed to provide you with an exceptional experience. I know your review was short, however it was impactful. I see several service opportunities within it that will be addressed immediately. Thank you for the feedback, and I will apologize again for the bad experience. Ryan Schmit General Manager More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel to stay, great breakfast with good variety of food, friendly staff, easy access. Quiet place. Swimming pool clean and warm water. Quick and easy check in and check out. Internet with easy access and great speed. Computers at the lobby and printer with them.

Review collected in partnership with Hyatt Hotels

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Marshall, Minnesota, United States
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I greatly enjoyed our stay at the Hyatt Place June 2015! It was the best handicap accessible hotel room that we've ever enjoyed before! My wife is in a power wheelchair, so she requires a handicap accessible room whenever we are away from home. When we entered the room, the suite was very spacious for my wife... More 

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Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Dear Mike, We are absolutely thrilled that you enjoyed our ADA accomodations and that you had a wonderful experience at the hotel! Your extensive comments about the room layout is an extremely nice gesture, and I cannot thank you enough for this fantastic review. We cannot wait wait for you to come visit us again so we can provide the... More 

Baltimore, Maryland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

I think the poor maid service was an anomaly because during my last visit this month the service was fine. Also the bed in the room for this trip sagged. The more upsetting part is that the staff who assign rooms do not seem to care about requests. I requested to be away from the elevator and ice machine but... More 

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Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Dear Valued Guest, We appreciate the feedback you had about your recent experience here at the Hyatt Place in Eden Prairie. I'm disappointed to hear that your room requests were not upheld and that our housekeeping service was unsatisfactory. Please know that these comments are taken very seriously, and they will be shared and addressed with the appropriate department. Again,... More 

milwaukee, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Very slow internet service for a business hotel. told that there were 'too many people on the system'... not acceptable for a business hotel. Is a nice physical plant for a hotel, but my room showed signs of aging- - chipped/delaminated door frames and frayed carpeting- - not what you would expect at $200 per night.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 1
Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Dear Barton, Thank you for your feedback regarding our internet service here at the hotel. There were several hardware issues that needed to be addressed to get our internet at optimal speed. The neccessary repairs took place not too long ago. The comment that our staff made "there are too many people on" is not acceptable. At the very least,... More 

Centennial, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Staff was very nice. The fitness center needed to be bigger, no weights just cardio equipment. Breakfast area could used a little more seating are but it wasn't a problem. The hotel location was great, easy access to restaurants and stores,

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Dear Erik, Thank you for taking the time to give us a great review! Please come see us again next time you are in Eden Prairie. Ryan Schmit General Manager More 

kansas city
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed 5 nights at the Hyatt Place. It was nice and rooms are clean. The rooms are small and there is not a dresser except for 3 small drawers next to the sink. Also, closet was almost unusable because it was very small. It was nice to have the sitting area with a sofa to use during the evening.... More 

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Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

Thank you for the great review! We take pride in our cleanliness and our amenities. Your feedback is extremely valuable and our hope is that we have made a 2nd home for you in Eden Prairie! Ryan Schmit General Manager More 

Middleton WI
Level Contributor
73 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family recently stayed at this hotel for a couple of nights. For properties at this price, you can't beat it. The hotel is convenient for driving around the Minneapolis area. It's clean. It's quiet. It has a great staff. it's located near a great number of eating places of all kind. It has a very enjoyable complimentary breakfast with... More 

Was this review helpful? Yes
Ryan S, General Manager at Hyatt Place Minneapolis/Eden Prairie, responded to this review

I can't thank you enough for the great review! We are thrilled that you enjoyed your experience, and we look forward to providing you with another great stay next time you visit Eden Prairie! Ryan Schmit General Manager More 

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