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TownePlace Suites Minneapolis Eden Prairie

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11588 Leona Rd., Eden Prairie, MN 55344
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TownePlace Suites Minneapolis Eden Prairie
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TownePlace Suites Minneapolis Eden Prairie
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68 Reviews from our TripAdvisor Community

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Traveler rating
    31
    17
    7
    7
    6
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21
11
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Minneapolis
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 16, 2015

This review is from the perspective of a long term stay. We were here for 6 weeks. Because of the nature of long term stays some things about the property are pretty utilitarian so in that regard my review is different than it would be for a short stay, Prior to booking I had visited many of the similar long... More 

Was this review helpful? Yes
Karin B, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thank you commenting on your recent stay with us. I am happy to see that you enjoyed your visit - it's always great to hear! If you have any additional feedback or suggestions on how we could have made your experience even better, please let me know. I thank you again for providing us your input and look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 3, 2015

Very slow internet and dated property .all fixtures circa the 90s and is in need of hardcore updates clean and liveable but not worth the money. Cable was out due to weather. All staff was very polite but unable to change circumstances of hotel

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, Thanks for taking the time to comment on your recent stay with us. I see you were not pleased with the accomodations and I wanted to apologize for that. We are actually currently starting our renovations at this property. We hope to have the updates done in 2016.Please contact us directly if you need anything. Best regards, Karin... More 

Milwaukee
Level Contributor
84 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed June 2, 2015

I selected this Marriot property for its location, full kitchen in room and reasonable rate. Our arrival around 8:00 pm after a 5 hour drive from Milwaukee was met with a driving in circles experience trying to get to the hotel and only getting as close as the adjoining Marriot (Springhill) property. When it was clear that the cordoned off... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, As one of our valued guests, we want to ensure you receive excellent service. I see you experienced some issues during your stay and wanted to check in with you. On behalf of the hotel, I wanted to apologize for any inconvenience you may have experienced. We are currently slowly but surely renovating our hotel. Beyond this issue... More 

Redwood City, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 27, 2015

Maybe in hindsight the TownePlace brand was not what I should have chosen, but by putting the Marriott name on the building I was expecting more than what I got. The lobby is nonexistent, there is absolutely no gathering place at this property. Spartan rooms with full kitchen, mediocre shower, almost no bathroom counter space. Tiny little pool in the... More 

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Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at the TownePlace Suites Minneapolis Eden Prairie. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may... More 

San Francisco, California
Level Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed March 28, 2015

I really enjoyed my stay at this property. The staff were very friendly and helpful. The room was spacious, clean and comfortable. My studio had a separate office room. The breakfast had very few options (packaged cereals and not much else) so I skipped it and made my own breakfast in my studio's kitchen. My A/C was not working, so... More 

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Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

Good location, nice extended stay rooms with great staff! Stayed over Christmas and it worked out great. Having a basic kitchen allowed me to store and bring something to share as we visited family and friends. Breakfast is basic but alway well stocked with a continuous cleaned eating area. Staff offered us our holiday gift of expensive chocolates which was... More 

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Oakville, Manitoba
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 18, 2014

We had booked a room back in November and I had responded with a "Not impressed" review. We never did end up staying here but the manager called me and said they would refund us our rate that we paid at the sister hotel. Quite impressed with the quick response and also with them paying our room. Hopefully we can... More 

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Charlottesville, Virginia
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed December 11, 2014

The walls here are terrible. I can hear my neighbors talking in normal toned voices. I can hear their bed squeak when they roll over at 3 am. Speaking of beds, mine was a giant spring and probably the most terrible bed I've ever had at a hotel. I'm staying in the second building, so I also have to walk... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

As one of our valued guests we appreciate you taking the time to comment on your stay with us. We want to ensure you receive excellent service and I see we failed you and wanted to check in with you. On behalf of the hotel, I wanted to apologize for any inconvenience you may have experienced during your stay. We... More 

Inidanapolis
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

The Town Place Suites, Eden Prairie is a Marriott property just of the interstate. This was my first experience with a Town Place Suite, so I thought I'd share a few comments. This property consists of two separate four story buildings, so traveling across the parking lot to reach services, such as the front desk was a requirement from my... More 

Was this review helpful? Yes 1
Whitstable, United Kingdom
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 30, 2014

I stayed 18 days in this hotel so I think this review is probably the best honest open opinion you are going to get as to stay nearly three weeks I will have seen all and heard all etc... I stayed in a two bedroom apartment that was lovely lay out and good general design. The decor was acceptable but... More 

Was this review helpful? Yes 3
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