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TownePlace Suites Minneapolis Eden Prairie

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11588 Leona Rd., Eden Prairie, MN 55344
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1 room 1 guest
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TownePlace Suites Minneapolis Eden Prairie
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70 Reviews from our TripAdvisor Community

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Traveler rating
    31
    17
    9
    7
    6
See reviews for
22
11
5
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Minneapolis, Minnesota
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here while our townhome was being remodeled. We had a room with a kitchen, living room, bathroom and two bedrooms. The unit itself was what you would expect. Average and clean, can't ask for much more than that for the price. Staff seemed to be friendly and helpful. A nice outdoor pool is present. Simple... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear guest, Its always great to hear good feedback. This helps us know how we are doing. It was our pleasure having stay with us, see you next time! More 

Salt Lake City, Utah
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in for a 2 night stay during a business trip. We arrived around 11 PM and no employee was present in the lobby, we had to wait a few minutes while he returned from outside. Once he returned, the check in process went quickly. My room was ok, but was extremely warm and took quite a while for the... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thank you for taking the time to comment on your recent experience with us. We greatly value our guest's feedback and use it to make sure our staff is providing excellent service and accommodations. I thank you again for providing us your feedback and look forward to having you as our guest again in the near future. Best regards, Karin... More 

Minneapolis
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 16, 2015

This review is from the perspective of a long term stay. We were here for 6 weeks. Because of the nature of long term stays some things about the property are pretty utilitarian so in that regard my review is different than it would be for a short stay, Prior to booking I had visited many of the similar long... More 

Was this review helpful? Yes
Karin B, General Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Thank you commenting on your recent stay with us. I am happy to see that you enjoyed your visit - it's always great to hear! If you have any additional feedback or suggestions on how we could have made your experience even better, please let me know. I thank you again for providing us your input and look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 3, 2015

Very slow internet and dated property .all fixtures circa the 90s and is in need of hardcore updates clean and liveable but not worth the money. Cable was out due to weather. All staff was very polite but unable to change circumstances of hotel

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, Thanks for taking the time to comment on your recent stay with us. I see you were not pleased with the accomodations and I wanted to apologize for that. We are actually currently starting our renovations at this property. We hope to have the updates done in 2016.Please contact us directly if you need anything. Best regards, Karin... More 

Milwaukee
Level Contributor
90 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed June 2, 2015

I selected this Marriot property for its location, full kitchen in room and reasonable rate. Our arrival around 8:00 pm after a 5 hour drive from Milwaukee was met with a driving in circles experience trying to get to the hotel and only getting as close as the adjoining Marriot (Springhill) property. When it was clear that the cordoned off... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, As one of our valued guests, we want to ensure you receive excellent service. I see you experienced some issues during your stay and wanted to check in with you. On behalf of the hotel, I wanted to apologize for any inconvenience you may have experienced. We are currently slowly but surely renovating our hotel. Beyond this issue... More 

Redwood City, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed May 27, 2015

Maybe in hindsight the TownePlace brand was not what I should have chosen, but by putting the Marriott name on the building I was expecting more than what I got. The lobby is nonexistent, there is absolutely no gathering place at this property. Spartan rooms with full kitchen, mediocre shower, almost no bathroom counter space. Tiny little pool in the... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

Dear Guest, Thank you for taking the time to write a review in regards to your recent stay at the TownePlace Suites Minneapolis Eden Prairie. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any inconvenience you may... More 

San Francisco, California
Level Contributor
139 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed March 28, 2015

I really enjoyed my stay at this property. The staff were very friendly and helpful. The room was spacious, clean and comfortable. My studio had a separate office room. The breakfast had very few options (packaged cereals and not much else) so I skipped it and made my own breakfast in my studio's kitchen. My A/C was not working, so... More 

Was this review helpful? Yes
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

Good location, nice extended stay rooms with great staff! Stayed over Christmas and it worked out great. Having a basic kitchen allowed me to store and bring something to share as we visited family and friends. Breakfast is basic but alway well stocked with a continuous cleaned eating area. Staff offered us our holiday gift of expensive chocolates which was... More 

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Oakville, Manitoba
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

We had booked a room back in November and I had responded with a "Not impressed" review. We never did end up staying here but the manager called me and said they would refund us our rate that we paid at the sister hotel. Quite impressed with the quick response and also with them paying our room. Hopefully we can... More 

Was this review helpful? Yes
Raleigh, North Carolina
Level Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 11, 2014

The walls here are terrible. I can hear my neighbors talking in normal toned voices. I can hear their bed squeak when they roll over at 3 am. Speaking of beds, mine was a giant spring and probably the most terrible bed I've ever had at a hotel. I'm staying in the second building, so I also have to walk... More 

Was this review helpful? Yes
Karin B, Manager at TownePlace Suites Minneapolis Eden Prairie, responded to this review

As one of our valued guests we appreciate you taking the time to comment on your stay with us. We want to ensure you receive excellent service and I see we failed you and wanted to check in with you. On behalf of the hotel, I wanted to apologize for any inconvenience you may have experienced during your stay. We... More 

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