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All 13 Eden Prairie hotels

Hilton Garden Inn Minneapolis Eden Prairie

3.0 of 5 Hotel   |   6330 Point Chase, Eden Prairie, MN 55344
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81%
Ranked #2 of 13 hotels in Eden Prairie
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 weeks ago
Tyler K Bismarck, United States
  • Reviews (138)
  • Photos (35)
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  • Room tips (18)
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138 people have reviewed this hotel

Traveler rating
    69
    43
    15
    9
    2
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38
27
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53
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Hermantown, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Rooms were spacious and clean but could not figure out how to turn off fan in room. Tried to call front desk twice for help. Let it ring 20 times no answer both times. Breakfast was not ready the first day we were there and had to leave without breakfast when it was needed most. Before a competition. Breakfast the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Heidi N, Thank you for your feedback and all areas of opportunity have been addressed mentioned in your review to ensure 100% satisfaction so others in the future will see the improvements. We sincerely apologize for the missed opportunities and our team takes these reviews seriously and focuses on each opportunity to make it right! The team and I... More

Bismarck, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel was under renovation while I was there but they made me aware of this before I booked my room. I appreciated the heads-up so it wasn't a surprise when I checked in upon arrival. I am one who does not tolerate uncleanliness (even in my own home) and I was very impressed with the cleanliness of both the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Tyler K, I wanted to thank you for the wonderful response you shared on Trip Advisor! We certainly appreciate your business and were happy to hear that you were impressed with the cleanliness of our hotel. We are just finishing up our multi-million dollar renovation and are very excited for everyone to see the fantastic upgrades we have made... More

DeForest, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn - Eden Prairie is very good. We have been staying here on our business trips to the area for at least 5 years, maybe longer. Service and staff are exceptional. The rooms are designed for business travelers in mind. Lots of outlets, a desk, coffee pot, refrigerator etc. The TV is now Directv with a guide!... More

Review collected in partnership with Hilton Garden Inn

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Anthony S, Thank you so much for the feedback you gave regarding your recent stay with us. We appreciate your loyalty to our hotel and also were pleased to hear how you continue to enjoy the service and amenities that we have to offer. Take care and we look forward to the next time you stay with us! Sincerely,... More

Eden Prairie, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2014

There is a strange smell coming from the clothing drawers. Maybe it's the furniture polish or maybe just from being new. Put your clothes somewhere else. Also - they are doing construction until mid April 2014, very noisy and some of the workers are apparently staying at the hotel. That should give you an indication of the noise level during... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Bryan W., I wanted to thank you for the feedback that you provided on Tripadvisor. I also wanted to apologize for the smell you encountered from our the brand new furniture in the guest room. We do use a multisurface cleaner on these and I would imagine this may have been caused by the combination of the furniture being... More

Logan, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 10, 2014

The hotel is currently being remodeled until April 15, but I was surprised the room rate had been raised significantly. I was told the hotel is under new ownership. The room has new furnishings, but the coffee table was missing in my room. I miss the alarm clock radio, but it seems Hilton is replacing all of them with the... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Roger Y, I wanted to thank you for your business and also for sharing your thoughts about our hotel on Tripadvisor. We are very close to completing our renovation and currently have about 80% of our rooms completed. The lobby will be complete around April 15th and we are very excited to showcase our new look. Our room prices... More

1 review
4 of 5 stars Reviewed March 6, 2014

All was well--clean, quiet room, comfortable beds, thick towels, adequate fitness center, clean spa and pool, helpful staff. Location was perfect for my purposes. Got a good price, too. What's not to like?

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear 380nancyg, I wanted to thank you both for your business and also for taking time to comment about our property on tripadvisor. We are so happy that our property met your expectations and we hope you will be able to visit us again very soon! Take care and we wish you well with your travels. Sincerely, Colin Klipfel General... More

Flower Mound, Texas
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 5, 2014

First of all, I travel every week and typically stay in Hilton Garden Inns whenever I can. This particular hotel is remodeling right now. When I pulled up, I saw the temporary entrance sign and thought oh no! However, I was very pleased with my stay. Although the restaurant was closed, room service was still available. Ordered a nice supper... More

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Phyllis C, Thank you so much for the kind remarks you made about our property through tripadvisor! It was a pleasure meeting you while you were here and we are so happy that you enjoyed our newly remodeled rooms. Our lobby and restaurant will be complete in early April and at that time will result in a complete makeover... More

Eden Prairie, United States
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 23, 2014

Was a very good hotel to stay at. Many amenities. The only problem is do not assume that just because it's nicer than most hotels, it'll have a complimentary breakfast. No. $10.95 PER person. Ridiculous. However, if you don't care about breakfast, stay here.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Jan I, Thank you so much for your response on tripadvisor! We were happy to hear that you enjoyed your stay and we certainly appreciate your business. I wanted to let you know that the next time you stay, please inquire about the Bed and Breakfast deal. For $10.00 more dollars you get a rate that includes your guest... More

Luverne, United States
1 review
5 of 5 stars Reviewed February 20, 2014

This hotel is very clean and the employees are very helpful and pleasant. Guest rooms were newly remodeled with microwave, small refrigerator, coffee, hairdryer (that works well!), etc. The direct TV was new and complicated to use even though I am familiar with other systems. They came up to help but didn't know how to fix it either. The hotel... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Carol S., I wanted to thank you for the response you submitted on TripAdvisor! We are so happy that you enjoyed your stay and appreciate all of the feedback that you provided. I also wanted to apologize for the remote control not working the way it should have. I have our maintenance department looking into this and we will... More

Madison, WI
Top Contributor
56 reviews 56 reviews
16 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed February 17, 2014

I've stayed at this hotel periodically about 4 times a year for 3 years now and the service and value of the facility has always been very good. Things have changed a bit. I'm not sure if there's new management or what the problem is, but this stay was not good and I'm not sure that I'll return to this... More

Was this review helpful? Yes 1
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Lingua5, I wanted to thank you for your response through Trip Advisor. I also wanted to apologize for the inconveniences you experienced during your stay. We definitely fell short of what you would expect from our property and I want you to know that we are already working on ways that we can improve the hotel. The door key... More

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Additional Information about Hilton Garden Inn Minneapolis Eden Prairie

Also Known As:
Hilton Garden Inn Minneapolis Eden Prairie Hotel Eden Prairie
Hilton Garden Inn Minneapolis Eden Prairie Hotel
Hilton Garden Inn Eden Prairie
Hilton Eden Prairie
Eden Prairie Hilton
Address: 6330 Point Chase, Eden Prairie, MN 55344
Phone Number:
Location: United States > Minnesota > Eden Prairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Eden Prairie
#3 Family Hotel in Eden Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eden Prairie 3*
Official Description (provided by the hotel):
The Hilton Garden Inn Minneapolis/Eden Prairie is located in Southwest Minneapolis putting you within 20 minutes of the famous Mall of America and Minneapolis/St. Paul (MSP) Airport. Travelers enjoy the spacious, 100% nonsmoking guest rooms with the adjustable Garden Sleep System bed and convenient in-room amenities like a microwave, refrigerator, coffee maker and complimentary WiFi. The Great American Grill is on-site to offer breakfast and dinner options. Our fitness center, indoor pool and whirlpool offer great options for unwinding. Join us for your Twin Cities adventure today! ... more   less 
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Eden Prairie #3 Family Hotel in Eden Prairie
Hotel Class
Official Description (provided by the hotel)
The Hilton Garden Inn Minneapolis/Eden Prairie is located in Southwest Minneapolis putting you within 20 minutes of the famous Mall of America and Minneapolis/St. Paul (MSP) Airport. Travelers enjoy the spacious, 100% nonsmoking guest rooms with the adjustable Garden Sleep System bed and convenient in-room amenities like a microwave, refrigerator, coffee maker and complimentary WiFi. The Great American Grill is on-site to offer breakfast and dinner options. Our fitness center, indoor pool and whirlpool offer great options for unwinding. Join us for your Twin Cities adventure today! ... more   less 
Number of rooms
97

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