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Hilton Garden Inn Minneapolis Eden Prairie

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6330 Point Chase, Eden Prairie, MN 55344
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Hilton Garden Inn Minneapolis Eden Prairie
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249 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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    (64)
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4 of 5 stars Reviewed 3 days ago NEW

One of the most comfortable beds that I can recall sleeping in! The pillows were amazing! It was like sleeping on a cloud. The staff was pleasant for the most part, the rooms were clean and had everything you would need for your stay. Can't say much for a view because there wasn't one, my room just overlooked the back... More 

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Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I have a mobility impairment and use assistive devices to ambulate; immediately after checking in, my partner asked if I needed a handicapped accessible room - I said yes and she returned to the front desk. She informed me that the agent stated that a handicapped accessible room would cost $100 more per night since we booked with a third... More 

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Michelle R., We regret we were not able to provide you with the quality of services and accommodations you requested during your time at our hotel earlier this month. Our establishment is free of any policy or premium requiring an additional fee to secure ADA compliant accommodations and are provided upon request when available. I am aware that a... More 

Clive, Iowa
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for one evening for a recent business trip. Check in was quick and the room was nicely renovated and clean. The bed was comfortable. The lobby was nicely appointed as well. The restaurant is open to the lobby and is fairly small but was never busy. I had a mediocre dinner (with great service though)... More 

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Sarah B, We appreciate you taking a moment to share your experience of your stay at the Hilton Garden Inn Eden Prairie on Trip Advisor! It truly is the perfect review to share with our team of hard working associates and reinforce the value we put on extraordinary guest service and cleanliness, both to build on our renovated accommodations. We... More 

Trenton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I slept the best I ever have while traveling alone. The bed was extremely comfortable. The staff was very personable and friendly. I wanted a small portion for dinner and the hotel was able to accomodate that no problem. Even though their menu didn't show this. The waitress didn't hesitate to do this for me, which I appreciated. They also... More 

Review collected in partnership with Hilton Garden Inn

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Cynthiam H, What a great review of your Hilton Garden Inn Eden Prairie experience on Trip Advisor! We believe the cornerstone of a successful night's sleep is the comfort of your bed and guest room and you are certainly welcome back at any time to catch up on lost sleep! I have also shared your remarks with my food and... More 

Fargo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Was a very nice family hotel. Hotel was clean, easy to get to, very nice room with extra space. Pool is a little small but the kids swam for hours. Breakfast and restaurant service was excellent. Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Thank you Heather S. for providing such a glowing review of your experience at the Hilton Garden Inn Eden Prairie on Trip Advisor! One of my favorite things about this brand is its focus on providing exactly what our guest needs, whether a business traveler or leisure guest. So great to hear our swimming pool entertained your children for an... More 

Boone, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

This hotel offered comfortable beds, clean rooms, welcoming lobby and decent pool/exercise area in a convenient location. The only downside was one employee who was a bit rude when I checked in. The rest of the staff were welcoming and friendly. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Thank you Melody G for sharing your experience with us and others on Trip Advisor! I regret that things started off on the wrong foot but that our team was able to recover over the course of your stay. If there is anything I can do earn your return business, please do not hesitate to reach out to me personally... More 

Rochester, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Average value. Breakfast was chaotic and expensive. A hostess would have been helpful at breakfast, it was a where am I supposed to go or do experience?. Loved the coffee in the lobby. I didn't use the shuttle but heard from others that construction slowed it down.

Review collected in partnership with Hilton Garden Inn

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Colleen W., Thank you for taking a moment to provide such valuable feedback of your stay at our hotel earlier this summer. We crave every opportunity to learn where we can improve our culture of service that makes up the foundation of our operation at the Hilton Garden Inn. I am proud to stand behind the versatility and perserverence that... More 

Downey, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The check in experience was not as good as expected. Once I spoke to another counter person, it was immediately resolved. The whole experience at the hotel was above and beyond. The highlight of my business trip was the experience in the hotel bar and eating area. The girl was above and beyond helpful to me. I think her name... More 

Review collected in partnership with Hilton Garden Inn

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Alan P., What a wonderful account of your stay at the Hilton Garden Inn Eden Prairie, as written on Trip Advisor! I am definitely available to discuss any hiccups that occurred during your check-in as it is important that we provide a unified, extraordinary guest experience every guest, every time. However, I couldn't have been more thrilled to walk your... More 

Madison, WI
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good location, restaurants nearby and the hotel shuttle will take you if you don't have a car, gas station/convenience store next door...Staff were great when I arrived, and my room was clean. However, there was a smear of a sticky substance on the bathroom counter (which I later found out was epoxy from a repair of a crack that wasn't... More 

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John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Lady312, Thank you so much for taking a moment to share your experience at our hotel on Trip Advisor. We value every opportunity to both share in our successes, but also learn as a team from our mistakes, and regret there were a couple substantial ones during your time at our hotel. I am specifically disappointed that your overall cleanliness... More 

Sioux City, United States
1 review
5 of 5 stars Reviewed May 29, 2015

We checked in online the night before so we were able to choose the room we wanted, which was awesome! Because we checked in online, we just gave our info at the front desk, grabbed our keys, and kept on walking - under a minute. Room was clean. Free internet was decent. Ice was cold. We stay at this hotel... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
John K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Thank you Jon F for sharing your Memorial Day weekend experience at the Hilton Garden Inn Eden Prairie on Trip Advisor! Our team's abilities are only strengthened by our guest's detailed and honest feedback and I can assure you this account was no exception. Hilton is extremely proud to lead the way when it comes to digital check-in and we... More 

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