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Hilton Garden Inn Minneapolis Eden Prairie

3.0 of 5 6330 Point Chase, Eden Prairie, MN 55344
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Certificate of Excellence 2014
Hilton Garden Inn Minneapolis Eden Prairie
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Hilton Garden Inn Minneapolis Eden Prairie
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224 reviews from our community

Traveler rating
    122
    63
    23
    11
    5
See reviews for
56
42
17
95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saskatoon, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

Hotel was nice, had good service and was equipped with comfortable amenities. Thankfully I was on business and not having to pay for the hotel, at $250 ($330 CAD) I would have lost sleep over it. The hotel would be great at $150 a night. Breakfast was a good value and inexpensive. Staff was kind and helpful.

Review collected in partnership with Hilton Garden Inn

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New Jersey, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The room was cold, and the heater blew cold air. The floor in the room was not adequately cleaned. There were no towels in the pool area, and it was so dirty we didn't feel comfortable swimming. The coffee pot didn't work. There were no staff manning those areas, but there was an over abundance of staff at breakfast. Despite... More 

Review collected in partnership with Hilton Garden Inn

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Monique D, Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We want you to know that the comments we receive from our guests are taken... More 

Glen Carbon, Illinois, United States
Top Contributor
151 reviews 151 reviews
57 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have two standards, either a property performs 'as expected' or 'not as expected'. This property is fine. The rooms were quality, as I was a late in, early out traveler. This property does not have walkable restaurants, so if you are looking for dining options, this is not the place. Also, due to the location, the week day rate... More 

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear JBrettaD, We are so excited that we fell under your "as expected" category for Hilton Garden Inn hotels. We certainly appreciate this and also thank you for your loyalty to the Hilton brand of hotels. I wanted to let you know that we do have some restaurants within two blocks of our hotel and there are many more within... More 

Des Moines, Iowa
Top Contributor
58 reviews 58 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent with weekend with another couple and had a wonderful time. We had tickets to the Chanhassen Dinner Theater for "Hello, Dolly!". The location of the hotel made it easy to get there and back. We visited the Mall of America which was also a easy distance. The staff were wonderful. We enjoyed a 'cooked to order' breakfast (it... More 

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Ardeth H, Thank you so much for your business and also for the wonderful feedback you shared regarding your recent stay with us. We were happy to hear that you enjoyed both our location and our All American breakfast buffet! It sounds like you also had a great time at the Chanhassen Dinner Theatre. They do a great job... More 

Madison, Wisconsin
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We are loyal IHG hotel customers but the brands seems to be slacking lately and it is showing in their hotels. Because of this we have been exploring other brands and were thrilled to find this hotel and experience it. The staff were amazing , the hotel was wonderful and everything was spotless! This was our first stay but the... More 

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Wisfamily Travels, We are so happy that you had an enjoyable stay with us and we thank you for sharing your experience on TripAdvisor! We were happy to hear that your found our staff service oriented and our rooms clean and comfortable. We hope you will consider us the next time you are in town and want you and... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Some of my cosmetics were accidently thrown out. Mariana at the front desk drove to a department store and bought replacements plus samples. WAY above and beyond what I expected. Thanks again for your kindness, Mariana.

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Cruzealot, We remember you well and are so happy that you appreciated what Mariana did for you. Mariana is one of many employees at our hotel that makes that extra effort to ensure that our guests are taken care of. Just so you know we met with our housekeeping staff to make sure we are extra careful when discarding... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Colin and Mariana at the front desk are awesome. Don't plan on serving yourself breakfast from the buffet. Even though the sign on the wall tells you to serve yourself eggs, potatoes, toast, etc. the waitresses turn the hot food items around so you are forced to have them serve you. They were actually arguing with people who wanted to... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Cruzealot, Thank you so much for your business and also for the kind comments you made about Mariana and myself. I was sorry to hear that our staff did not handle the explanation of our buffet in a professional manner. I will be sharing your feedback with them and we will be looking to make our breakfast flow a... More 

Wakefield, United Kingdom
2 reviews
5 of 5 stars Reviewed January 23, 2015

I have stayed numerous times at this hotel when on business in Minneapolis, I wouldn't stay anywhere else. The staff treat you like family, they cannot do enough to make you feel welcome and trust me, a woman who travels a lot on her own, this is a welcome change. It is the staff that make this hotel so special.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Jaynie R, I wanted to first of all thank you for your loyalty to our hotel! We appreciate always seeing you and we thank you for the kind words you shared about our staff and hotel. I will make sure that we share your comments with our entire team. Take care and we hope to see you back very... More 

2 reviews
5 of 5 stars Reviewed January 23, 2015

This hotel has impressed me on several visits. It is clean, comfortable and has great staff. The recent renovations make it quite beautiful. We can't wait to visit again. The breakfast is as good as it gets.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Paul H. Thank you so much for staying with us again! We are so happy that you have enjoyed our great staff and also appreciate the renovations that we recently had done. Take care and we look forward to the next time you stay with us! Sincerely, Colin Klipfel General Manager More 

Torrance, California
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2015

good accommodations and helpful staff, rooms are nicely appointed, and bed was very comfortable. Room temp was nice but in zero degrees hard to get it on point and be comfortable, i.e. either too warm or not warm enough but thats not the hotel, consequence of the extreme cold

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Gail I, I wanted to thank you for taking the time to share your experience about our hotel on TripAdvisor! We are so happy that you enjoyed our accommodations and found our staff to be helpful. I was sorry to hear that you had some issues regulating the temperature in the room that you stayed in and want you... More 

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Additional Information about Hilton Garden Inn Minneapolis Eden Prairie

Address: 6330 Point Chase, Eden Prairie, MN 55344
Phone Number:
Location: United States > Minnesota > Eden Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eden Prairie 3*
Number of rooms: 97
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Also Known As:
Hilton Garden Inn Minneapolis Eden Prairie Hotel Eden Prairie
Hilton Garden Inn Eden Prairie
Hilton Eden Prairie
Eden Prairie Hilton
Hotel Style:
#1 Business Hotel in Eden Prairie
#3 Family Hotel in Eden Prairie

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