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All 13 Eden Prairie hotels

Hilton Garden Inn Minneapolis Eden Prairie

3.0 of 5 Hotel   |   6330 Point Chase, Eden Prairie, MN 55344
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82%
Ranked #2 of 13 Hotels in Eden Prairie
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Brenda P Des Moines, United States
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189 reviews from our community

Traveler rating
    100
    56
    20
    10
    3
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50
36
16
77
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Des Moines, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

Don't check-out early morning at this place because you won't get anyone to assist you except for them to write your room number down and will check you out later. No room receipt when checking out, staff too busy to give you one. Staff needs better training on customer service.

Review collected in partnership with Hilton Garden Inn

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Lansdale, Pennsylvania
Top Contributor
168 reviews 168 reviews
40 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good location, very quiet rooms & the normal HGI perks. Several good restaurants a short drive away but skip the Woody's right across the street. Staff was very good as was the breakfast. Bar area was a bit weak--even for a HGI but no big deal in the big picture.

Review collected in partnership with Hilton Garden Inn

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Raleigh, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel has had a wonderful facelift! It has a beautiful lobby that is the prelude to your room and your stay. Everything is beautiful and clean. Mattress is wonderful and the sheets crisp. The towels are fluffy and soft (not scratchy like some hotels). The hotel has a restaurant that has a great breakfast and dinner. I highly recommend... More

Review collected in partnership with Hilton Garden Inn

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Anita S, Thank you so much for the wonderful feedback you shared regarding your recent stay with us. We were happy to hear that you found our newly renovated hotel to your liking. I will be certain to share your comments with all of our staff. Take care and we hope to see you back very soon. Sincerely, Colin... More

Thunder Bay, Canada
Contributor
19 reviews 19 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

As previous reviewers have noted, it is a clean comfortable hotel. We had stayed there last year and this year noticed that the lobby and restaurant area was brighter and more inviting. The hot, cooked to order breakfast was an added bonus as we had reserved the bed and breakfast special rate. Very good value! The staff, especially the breakfast/restaurant... More

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear r10th, Thank you so much for the response you provided on Tripadvisor. We were happy to hear that you enjoyed our newly remodeled hotel and that the breakfast and service met your expectations. Thank you for your business and we hope you will consider us the next time you are in the area. Sincerely, Colin Klipfel General Manager More

Houston, Texas, USA
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a clean, comfortable Garden Inn. The staff was very nice and professional. There was actually a mishap with my room service delivery that resulted in my wine glass crashing to the floor outside my door. I was a little aggravated when the woman did not return right away with another glass of wine, but the young man who... More

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Business Tripbuddy, I wanted to thank you for taking time to comment about your hotel stay on Tripadvisor. I was sorry to hear about the issue that occurred with getting your wine, but was happy to hear that our staff was able to get everything resolved. We appreciate your business and hope you will consider us the next time... More

Coralville, United States
2 reviews
3 of 5 stars Reviewed 3 weeks ago

The hotel is ok, the biggest downside was that the hot breakfast is not free, and not cheap. The room was ok, a bit compact as soon as you walk in the door. I have stayed at Hilton chains that have larger rooms, free breakfast, and feel more like home.

Review collected in partnership with Hilton Garden Inn

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Paulette W. I wanted to thank you for taking time to comment on your recent stay with us. In response to your feedback on the size of our rooms, you had stayed in a standard king size room, however we do offer larger suites that you might find give you the space you are looking for. As for the... More

Columbus, OH, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

This is a decent hotel but have trouble recording reservations in their system. Also, busy so sometimes do not get a desired room. Hotel is typical Hilton Garden Inn but staff seems to be poorly trained in courtesy and attitude.

Review collected in partnership with Hilton Garden Inn

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Conrad L, I wanted to thank you for your business and also for the feedback that you provided regarding your stay with us! I was sorry to hear that you experienced poor service and I can assure you that our training is never ending. In this business with changing technology and endless promotions that are offered there is always... More

Sioux Falls, South Dakota
1 review
1 of 5 stars Reviewed 4 weeks ago

Our family of 4 had a two day stay here. Sat. morning our toilet was plugged up. I contacted the front desk for assistance; ~20 min. later they called and said they sent up a plunger. I opened the door, expecting to find a staff person with a plunger, but no, they had left a plunger in a plastic bag... More

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Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Kathy S, I wanted to apologize for the rude service you received during your stay. Although this type of experience rarely happens at our hotel, I want you to know that the first thing I do is talk with our team and remind them of how important service is and how we can correct the situation. Please know that... More

Minneapolis, Minnesota
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

If you are looking for comfortable accommodations in Eden Prairie, this is a great choice. Decent location with easy access to Crosstown/62, hwy 169 or I-494. Clean, comfortable, with good service. Would stay again , and would recommend to others.

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Julie, We were happy to hear that you found our hotel clean and comfortable and that our staff provided good service to you. We have a very good location here in Eden Prairie and something that a lot of people forget is that the tax rate in Eden Prairie is half of the tax rate in Bloomington. This results... More

Fargo, North Dakota
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I've been to this hotel twice now, mostly by pure coincidence, but I originally booked the hotel because I used to work for a Hilton property and really got used to the brand. Anyways, I'm just a blue member for the Hilton Honors, and the staff still treated me and my significant other (the first trip) and my friends (the... More

Was this review helpful? Yes
Colin K, General Manager at Hilton Garden Inn Minneapolis Eden Prairie, responded to this review

Dear Keshia A, Thank you so much for the outstanding feedback you provided regarding your recent stay with us. We were happy to hear that our staff treated you and your significant other like "rock stars!" We were also happy that you enjoyed your guest room and all of the amenities tht go along with this. Take care and we... More

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Additional Information about Hilton Garden Inn Minneapolis Eden Prairie

Address: 6330 Point Chase, Eden Prairie, MN 55344
Phone Number:
Location: United States > Minnesota > Eden Prairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Minneapolis Eden Prairie 3*
Number of rooms: 97
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Also Known As:
Hilton Garden Inn Minneapolis Eden Prairie Hotel Eden Prairie
Hilton Garden Inn Eden Prairie
Hilton Eden Prairie
Eden Prairie Hilton

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