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Springhill Suites Minneapolis Eden Prairie

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11552 Leona Road, Eden Prairie, MN 55344
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Springhill Suites Minneapolis Eden Prairie
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Springhill Suites Minneapolis Eden Prairie
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135 reviews from our community

Traveler rating
    48
    56
    16
    11
    4
See reviews for
56
18
1
37
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
24 reviews 24 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I recently made a reservation at this property via the new Marriott app. The app was malfunctioning when I made the reservation and not getting the dates correct. So I cancelled the reservation as soon as I saw the confirmation number come through on my email. Weeks later, I got billed for staying at the hotel -- even though we... More 

Was this review helpful? Yes
Springhill-EP, Manager at Springhill Suites Minneapolis Eden Prairie, responded to this review

Dear Benita D, Thank you for taking the time to complete the Trip Advisor review for your recent experience with SpringHill Suites Minneapolis Eden Prairie. As a Marriott guest, we see that there is room for improvement based on your feedback. We obviously did not live up to the Marriott standards of booking a room reservation. I would love to... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Loved this hotel. The price is perfect and the room was amazing! Check in was easy. Bed was very comfortable in the king room. You could tell the furniture was new. The seating area was very cute! The wifi a bit on and off bit worked good when on..

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Moorhead, Minnesota, United States
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The service here is amazing! The entire hotel was very clean, and the completed renovation looks great. It is fresh, modern, and in great condition. The bed was also very comfortable, and after 8 consecutive nights on the road, I needed that. It was a very refreshing stay!

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Richland Center, Wisconsin
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I was able to check in early upon arrival, which I appreciated. The desk attendants were helpful when I forgot my room key, which I needed to enter the pool area. I enjoyed the hot breakfast each day! I have stayed here before and I would stay here again.

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Vesta
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel was clean and nicely decorated. But, the suites were crowded and it was fairly small. Not much room if you planned on eating or visiting in your room. The night staff was amazing. We had an emergency and they found the nearest hospital, complete with directions. The breakfast in the morning was good.

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Top Contributor
54 reviews 54 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 24, 2015

We use to stay here often when in the cities and then it just became too run down. They have remodeled and it is much better! I have to say we had to basically disassemble the hide a bed to get it open. No big deal. No reason not to stay here in the future.

Was this review helpful? Yes 1
New York, NY
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 22, 2014

Hotel is very nice, good breakfast with lots of choices, very nice staff in desk and housekeeping, good location close to 494 and the msp airport, clean and comfy , free parking, would return here if needed.

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed November 19, 2014

Had a great time with my friends! Everything was excellent from the staff, room, and ammenities. Thank you to all for making our "friends night out" an even better experience than expected! We will be back :)

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Oakville, Manitoba
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed November 17, 2014

Booked this hotel for our family of 5 a couple weeks ahead and when we checked in on the weekend, we were given a room with 1 bed. When I booked it was for 2 beds. Came back to the desk and the lady said "oh, we have a wedding so we only have that room for you". Umm, we... More 

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Springhill-EP, General Manager at Springhill Suites Minneapolis Eden Prairie, responded to this review

Dear rdwhistler, Please accept my apology to you and your family for the inconvenience we caused you. We take great pride in ensuring that we honor the room type our valued guest’s reserve, so I would like to connect with you via telephone or email to get more information from you and research this matter so I can respond to... More 

Winthrop, Maine
Contributor
15 reviews 15 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed November 12, 2014

We stayed at the Springhill Suites in October for four days as I was in the area for a workshop. It's the second time I've stayed there and it was pleasant, clean and enjoyable. The room was clean, the service was what I've come to expect from a Marriott chain, and the food (they provide a breakfast) was passable. We... More 

Was this review helpful? Yes 1
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