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All 15 Eagan hotels

Extended Stay America - Minneapolis - Airport - Eagan - South

2.5 of 5 Hotel   |   3384 Norwest Ct, Eagan, MN 55121
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Ranked #13 of 15 Hotels in Eagan
A recent review
5 of 5 stars Reviewed November 17, 2014
Ann N Springfield
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43 reviews from our community

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    8
    6
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Williston, North Dakota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The hotel was in a perfect location i booked a queen suit of priceline which is 2 queen bed when i got there with my wife and kid i had to wait like 5 mins just to get my room key then when we went into our room there was only one bed. i went down to tell the desk... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were not given the room that you booked online. To ensure that a situation like yours doesn't happen again, my team is being trained on how to handle these situations with more professionalism. Thank you very much for providing us... More 

Springfield
1 review
5 of 5 stars Reviewed November 17, 2014

we got this hotel for $38 per night on priceline. It is very clean and the staff is friendly. Good location. It is not fancy as it is a extended stay, budget--no housekeeping, cheap towels and kleenex, etc. But it is an EXCELLENT value for the price. If you want fancy, pay more money!

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Hi Ann, Thank you so much for posting a review of our property. I'm so pleased to hear that you had a wonderful stay and you found our hotel to be a great value. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area! More 

Bengaluru (Bangalore), India
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 1, 2014

The Stay was a pleasant experience and it was a nice place. The advantages of the hotel are close to Eagan town center at affordable rates. They provide a Grab and go breakfast ( which is mostly repetitive) and a shuttle drop to your place of work. The major plus is most of the rooms here have a kitchenette facility... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you had a pleasant experience and that our location and affordable rates met your needs. I am glad to read that you appreciated your fully-equipped kitchen and our shuttle. Thank you again for your kind words. Thank you for choosing Extended... More 

Winnipeg, Canada
Contributor
16 reviews 16 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 16, 2014

The hotel is in a perfect location. 10 minutes to Mall of America and 7 minutes to the new Twin Cities Premium outlet. Lots of restaurants close by and quite a few within walking distance. Jody at the front desk is awesome! She is a true asset to this hotel, very pleasant and a great sense of humour. Gave us... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Thank you for taking the time to write a review of your stay. I'm thrilled that my staff was so helpful in assisting you. I am extremely please to know that Jody and the rest of my staff went above and beyond to make your experience outstanding. We are also glad to read that you enjoyed our location and nearby... More 

San Tan Valley, Arizona
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

Great experience! Clean rooms, comfortable bed, kitchenette, light breakfast, close to stores, and excellent restaurants. Very accommodating! Staff is wonderful, especially Jody, who went out of her way to make sure we were happy with our stay! We will return. The prices are very reasonable.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Alicia - Thank you for your positive review. We are so proud of our staff, especially Jody, for providing you with superior service. We are glad that you enjoyed your clean, comfortable room and our convenient location. Thank you again for your kind words. We hope to see you again soon. More 

Hermann, Missouri
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 15, 2014

The website said it was recently refurbished! What a joke! I feel we were duped. ALSO, what is the point of having kitchenettes If they are not furnished with utensils? No dishes, no silverware, no coffee maker, no ANYTHING!! There was an iron, but NO ironing board. There was tiny soap in bathroom...no shampoo, no lotion! Talk about bare minimum.... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

We have read your comments, and would like to take a moment to personally respond. We are very disappointed to hear that our renovated hotel did not meet your expectations and that our amenities were not explained to you at check-in. We store our kitchenware in a sterile environment and deliver it to our guest's room when requested. We also... More 

Buffalo Grove, Illinois
Top Contributor
66 reviews 66 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed June 17, 2014

This property used to be nice. They even had guest privileges at a health club. not anymore. It's fast on its way to becoming a dump. The kitchens have no kitchen equipment. If you want a coffee pot or a toaster or cups or knives and forks you have to go to the desk and get them. The room is... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Thank you for taking the time to write a review of your stay. I am so sorry to read that the condition of your room did not meet your expectations. Please know that I will be sharing your comments with my maintenance staff so that we can work on resolving the issue with your bathtub. As well, I regret to... More 

cedar rapids
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 10, 2014 via mobile

I arrived exhausted, after driving for hours with my kids, only to find out instead of my king suite with sofa sleeper I was given 1 king bed? I was told I never made the reservation, when I showed my confirmation email I was told they are having a lot of problems with their reservation service, then when I called... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for the booking issues you experienced during the check-in process. In response to your feedback, I will meet with the staff to review our reservations policy and guest protocol to ensure your experience is not repeated. If you would like to discuss... More 

Cumberland, Wisconsin
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed March 12, 2014

Booked this hotel via priceline, so didn't pick on my own, it was assigned to us. Checkin was great. Parking was scarce; it wasn't a large lot to begin with + snow made stalls smaller + they had a shuttle/van (that looked to be broke down) taking up two spaces. The room was nicely put together, nice floors, cabinets (kitchenette)... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

Thank you for your recent review of your stay. I am sorry to hear about the issues you had with your toilet. I apologize that our staff was not able to locate a plunger or assist you in moving rooms. Please accept my apology. Your feedback will be very helpful as we continue to improve our hotel. If you would... More 

Deer Park, Wisconsin
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 15, 2014

No washcloths. Sheets didn't fit the bed (kept coming off). No pad on the ironing board. Smoke alarm went off when running a hot shower. Very strong smell from work they were doing in the hotel. I'll never stay here again!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. The experience you described is truly regrettable and I sincerely apologize. It is unacceptable that you were rented a room that was not fully furnished with linens or the proper amenities and is not how we ensure a "home away from home" experience for our... More 

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Additional Information about Extended Stay America - Minneapolis - Airport - Eagan - South

Address: 3384 Norwest Ct, Eagan, MN 55121
Phone Number:
Location: United States > Minnesota > Eagan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Airport - Eagan - South 2.5*
Number of rooms: 1
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Also Known As:
Extended Stay America Eagan
Extended Stay Eagan
Eagan Extended Stay

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