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Hilton Garden Inn Minneapolis Eagan

#3 of 15 Hotels in Eagan
Certificate of Excellence
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1975 Rahncliff Court, Eagan, MN 55122
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1 room 1 guest
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Hilton Garden Inn Minneapolis Eagan
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296 Reviews from our TripAdvisor Community

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Traveler rating
    184
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (296)
  • Mar-May only
    (82)
  • Jun-Aug only
    (102)
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Minnesota
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stayed here before a flight out, and we could here everything our upstairs neighbor did. Everything... The room we were in was a little dated, but clean. The lobby was nice. The pool wasn't working while we were there, either. We didn't care about that, but they should let people know that before check in.

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you so much for taking the time to rate our hotel and post your valuable feedback. Our goal is to WOW our guests and I apologize that we fell well short of that during your stay with us. We will continue to work on our opportunities in hopes that your next stay will be a great one. Thanks for... More 

Onalaska, Wisconsin
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent one night with the family in a first floor room. Pool and hot tub were clean and the PERFECT temperature (a rarity). Coffee and cookies - always nice. Staff EXCELLENT. Definitely would stay again.

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you so much for taking the time to offer your feedback and rate our hotel. We appreciate the nice comments and 5 star rating. I am glad you enjoyed your stay with us and we will look forward to serving you again soon. Have a great day! More 

Bowling Green, Kentucky
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I were there for a "cousin" reunion. My two cousins and myself had not been together in our entire life time (68 to 80 years). The hotel only added to the weekend. There was room in the lobby to sit, talk and catch up. Great experience!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Wow what an amazing reason to come visit Minnesota. I am so glad you enjoyed your stay with us and most of all that you were able to catch up with your cousin. Thank you for the kind words and for the 5 star rating. We will look forward to seeing you again soon. More 

Chandler, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

From the moment we arrived to the hotel they were beyond hospitable and did everything to make us feel comfortable. The front desk staff is the best and the hotel is beautiful. My boyfriend and I also enjoyed all of the amenitities and local restaurants around the hotel. Will ALWAYS stay at this hotel whenever visiting the twin cities.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you so very much for the nice comments and the 5 star rating regarding your recent stay with us. We appreciate your comments and will continue to work hard so we can maintain your loyalty. We look forward to serving you again soon. More 

Eagan, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

No complaints, clean and staff was very friendly. Plus bar in lobby as well as coffee and tea. Rooms were spacious, clean, and cool. Shuttle to the Mall of America as well as the airport made it cheaper to get around.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you so much for taking the time to post your comments and rate out hotel. I am glad you enjoyed your stay with us, the amenities and the shuttle service. We will look forward to serving you again soon. Have a great day! More 

Rockville, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Spacious clean quiet rooms with fridge and microwave in a convenient location. Easy access to local restaurants, the Mall of America, and the International airport. They have a good breakfast buffet with fresh fruit. Beware the omelettes which were tasteless, rubbery and perhaps powdered eggs. Also beware that the tub-shower grab rails are smooth and slippery to soapy hands.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you for taking the time to offer your valuable feedback. We appreciate your business and we will continue to work on our breakfast quality in hopes of making it a better experience for you and for all of our guests in the future. Have a great day and we hope to serve you again soon! More 

Orlando
Level Contributor
85 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I just completed a 5-night stay. I was fully prepared to give a glowing review because this hotel has a great many things going for it. Alas, property management allowed for a major facilities failure to sour me to such an extent that I doubt that I'll return. As a business traveler, I spend more than 100 nights in hotels... More 

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

I am so sorry for the issue you had with our cable television service. I completely understand your frustration and I cannot apologize enough for the whole situation. This was not a scheduled outage and we are taking it up with our cable provider for their lack of response and failure to fix the problem in the time frame we... More 

Tennessee
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This HGI is a great option for folks wanting airport access without staying near the airport. It's about a 15 minute drive, and the staff are very curteous. My bedroom was well appointed. The conference room was a little lacking overall, but the staff went out of their way to accommodate me. Would recommend

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Thank you so much for choosing to stay at our hotel and for the nice review. I am glad the hotel and the location worked well for you. We will look forward to serving you again soon. More 

Bellaire, Texas
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Needed a place to stay night before leaving from airport. Looked at many hotels around airport and MOA that were much more expensive. This is a little further out and less expensive, but a real treat. There are restaurants within walking distance besides the restaurant in the hotel. There is a shuttle that will take you to the airport, MOA... More 

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Wow. What a nice review. I am so glad to hear our location and amenities worked out well for you. All of us at the Hilton Garden Inn appreciate your business and cannot thank you enough for the 5 star rating and nice comments. We will eagerly look forward to serving you again. Have a great day! More 

2 reviews
5 of 5 stars Reviewed July 23, 2015

Hilton Hotels use Ecolab products and being a retired Ecolab employee I will only stay at hotels where our products are used. Quiet area, I'm not a breakfast person, just coffee and a paper and a quiet place to relax in the spacious lobby and I'm happy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
jmercord, General Manager at Hilton Garden Inn Minneapolis Eagan, responded to this review

Let me begin by saying we value our partnership with Ecolab and we love their products. We have just completed a year long test with them at our property and I am glad you were able to stay during the test period. Your 5 star rating and generous comments are very much appreciated and we will all look forward to... More 

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