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Quality Inn & Suites

#5 of 15 Hotels in Eagan
Certificate of Excellence
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1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
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Choice Privileges Points
Best prices for: 1 room 1 guest
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Quality Inn & Suites
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Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
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153 reviews from our community

Traveler rating
    72
    47
    17
    7
    10
See reviews for
57
35
3
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Lawrence, Kansas
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here one night on my way thru town. The photos and the previous reviews I read made this hotel sound like a diamond in the rough. The room was very spacious, and I enjoyed that it was a suite, but it was not quite as nice as I expected, and a bit overpriced, in my opinion. It was a... More 

Was this review helpful? Yes
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
4 of 5 stars Reviewed 1 week ago

I recently stayed at the quality inn and suits and the staff went over and beyond to accommodate our needs. We had some last minute accessibility and medical needs that the staff took care of with no issue.

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for our kind comments. we appreciate all guest feedback. I have shared your comments with rest of the team. Please come back and see us again soon. Sincerely, Sarah P. General Manager More 

Longmont
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When we drove up, I noticed the grounds were very well landscaped. The location is prime with a number of nearby restaurants. The staff was friendly and attentive. Breakfast was hot and well maintained. We stayed in a suite which was a great value. We liked everything about the hotel. The only minus is the pool and hot tub were... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I have shared your review with the rest of the team. Here at the Quality Inn and Suites we take pride in giving outrageous customer service. We believe in being pace setters to show our guests how truly important they are to us. Please come back and see us again very soon. Sincerely, Sarah P. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the quality inn and suits and I have nothing but nice things to say about it the room was nice the staff always goes above and beyond for any needs I may have and then there's Rachel she's only there for breakfast but she was awesome great breakfast and she went out of here way to... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review of the Quality Inn and Suites. We love hearing from our guests. I have shared your comments with the rest of the team here at the hotel. It is always a pleasure to show them what an outstanding job they all do. Please come back and see us again very soon! Sincerely, Sarah... More 

Aurora, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 15, 2015

We stayed here last year in October, the service was great but the room needed up keep. This time we stayed over spring break (in april) and got a one room jacuzzi suite. The room was awesome, super clean, we'll kept, so much better then the last time we stayed. ..we were impressed! We like the jacuzzi suite because of... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for the review on our rooms and service. On behalf or the Quality Inn and Suites Team, I want to apologize that you did not feel the staff was as courteous and they should have been. I will use your review to do some extra training with them. It is not our "normal" here at the hotel. I... More 

Waverly, Iowa
Top Contributor
64 reviews 64 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a park and fly type package with them. When we got back from vaca everything was as we had discussed with them. a blizzard set into Iowa that night and we were stuck the next night. The choice rewards Program got a room that night with a hot tub in the suite for the same points as a... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Dear Great Stay, Great Service, Thank you very much for sharing your outstanding experience you had while staying at the Quality Inn and Suites. We appreciate your feedback. I have shared your comments with the entire team. Thank you for specifically mentioning specific team members, they love it when they are mentioned in a comment. We take pride in giving... More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed April 10, 2015

Everyone at this hotel was wonderful,from the front desk to housekeeping, to the shuttle drivers. Very friendly, breakfast variety, free Wi-Fi, pool, workout room, near restaurants, timely shuttle. I will be back to this hotel again. Mark made a special effort to make sure to speak to me and my son. Thanks Mark, Grace, Victoria, Sarah, and Tony. Also the... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for taking time to tell us about your stay. On behalf of the Quality Inn and Suites, we appreciate feedback. It is our goal here at the hotel to not just meet a guests expectations, but to exceed them. I have shared this with the rest of the team. Please come back and see us again.... More 

Winnipeg, Manitoba
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 7, 2015

Gave this hotel a try with some positives and negatives: Pros: location and breakfast included Cons: room needs a GOOD vacuum and bathroom could have been cleaner. Also better internet connection. It was month end and my husband couldn't log on to work because the internet didn't work for almost 2 days. When he spoke to the front desk they... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

On behalf of the entire team and myself at the Quality Inn & Suites, we apologize that your stay was not to your standards. That is not our normal practice. I appreciated speaking to you while you were on property and now. I have used your comments as a training tool to better not only our team here, but myself... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed April 3, 2015

First time staying at this location, I am a preferred customer so I only stay quality inn I have to say I love this one the most! Hotel is clean the employees are very nice and polite. They even let us check out at 3pm because we had a late flight I offered to pay for half day but they... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your recent review of the Quality Inn & Suites of Eagan. I have shared your comments with the team. We are very pleased you were happy with your stay. We strive to be the best and to ensure that we not just meet a guests expectation, but exceed it. Please come back and see us... More 

1 review
5 of 5 stars Reviewed March 31, 2015

My family and I stayed at the Quality Inn and used their shuttle service to and from the airport which was cheaper and easier than parking at the airport or park n fly. We were worried about our late night return flight, but our shuttle driver Gene was prompt and friendly. We will continue to do this!

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your recent review of our property. We love to hear about what a wonderful job our team did. Gene is a valued part of our team! I have shared this review with him as well as with the rest of the team. Please come back and see us again. Sincerely, Sarah P. General Manager More 

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34 photos of this hotel

Management photos: Courtesy of the property manager

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Room/suite (20)
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Hotel & grounds (4)
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Pool/beach area (3)
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Dining (3)
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Business center/function rooms (1)
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Other (3)
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Prices are for 1 room, 2 adults
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