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Quality Inn & Suites

#5 of 15 Hotels in Eagan
Certificate of Excellence
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1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
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Quality Inn & Suites
Quality Inn & Suites
Quality Inn & Suites
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Quality Inn & Suites
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    163 Reviews from our TripAdvisor Community

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    Traveler rating
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    60
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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (15)
    Date | Rating
    • English first
    • Any
    English first
    • All months
      (163)
    • Mar-May only
      (47)
    • Jun-Aug only
      (52)
    • Sep-Nov only
      (30)
    • Dec-Feb only
      (34)
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    Winnipeg
    Level Contributor
    26 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 6 helpful votes
    4 of 5 stars Reviewed 2 days ago NEW

    My wife and I stayed two nights. Upon arrival the staff was every friendly. Room was clean and as described. Breakfast was as in most hotels these days, continental with 4 hots (eggs, sausage, biscuits and gravy). Good value. Location was good with a Target , Cub Foods, and a couple of strip malls a block away. Most other destinations... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

    minnesota
    Level Contributor
    3 reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    2 of 5 stars Reviewed 1 week ago

    Immediately upon entering the hotel room, I was hit with a very distinct odor of smoke. My children & husband said, well once you are here for a bit, you get used to it. No way! I contacted the front desk & was told it had been a smoke room prior to becoming non-smoking. He also told me that they... More 

    Was this review helpful? Yes 1
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

    Level Contributor
    94 reviews
    23 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    4 of 5 stars Reviewed 1 week ago

    We stayed here one night while passing through. It was a very nice room. We had a large room with a jacuzzi tub. It was very clean. The only problem we had was the front desk person was very scattered. She was trying to multi task and when we got to our room our keys didn't work. One of their... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

    Des Moines, Iowa
    Level Contributor
    23 reviews
    11 hotel reviews
    common_n_hotel_reviews_1bd8 16 helpful votes
    5 of 5 stars Reviewed 1 week ago

    I was initially disappointed to find that my usual hotel across the street from this one was sold out. After check-inst was pleasantly surprised! Customer service was great, Hotel is nice and clean, room was nice, bed comfy, and a well maintained fitness center! And by the way... the rate was almost half of the "other" place! my new home... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Iowa
    Level Contributor
    92 reviews
    26 hotel reviews
    common_n_hotel_reviews_1bd8 96 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    I returned to this hotel recently after having stayed there several years ago when it was a Holiday Inn Express. Normally changing franchises is not a good thing in the hotel world, but this is still a pretty good hotel. The hotel is located just off I-35E at Cliff Road, which makes it easily accessible with a minimum of urban... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Knoxville, Tennessee
    Level Contributor
    114 reviews
    9 hotel reviews
    common_n_hotel_reviews_1bd8 34 helpful votes
    4 of 5 stars Reviewed 4 weeks ago

    My family and I stayed 3 nights while visiting the Mall of America. Breakfast was very good, fresh, and plentiful for everyone. Consisted of omelets, scrambled eggs, sausage, bacon, gravy and biscuits, yogurt, four kinds of juice, cereal, fruit, bread, and more. Queen beds were dreamy comfortable, but AC was lacking at times. My only complaint and the only reason... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

    Michigan
    Level Contributor
    15 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed June 27, 2015

    Room was clean, well maintained, and very spacious. Bed was very comfortable. Breakfast was great. Staff was courtious, friendly and very helpful. We stayed 4 nights, and were treated very well. And for a reasonable price. I highly recommend this hotel if you are staying in the Twin Cities area.

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Orlando, Florida
    2 reviews
    5 of 5 stars Reviewed June 26, 2015

    It was clean, comfortable, and the free breakfast was good. They have a shuttle that runs to and from the airport which makes it very convenient to get to the hotel. I plan to stay here again when I'm back in town for business.

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Asheville, North Carolina
    Level Contributor
    86 reviews
    46 hotel reviews
    common_n_hotel_reviews_1bd8 76 helpful votes
    5 of 5 stars Reviewed May 28, 2015

    I wish other hotels could take lessons from this one in hospitality and service. Really, this is a great place to stay, convenient to major thoroughfares in the Twin Cities (right off 35E and not far from other major highways) but no traffic noise and no air traffic noise especially! First of all, I was greeted very warmly by the... More 

    Was this review helpful? Yes 1
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

    Level Contributor
    71 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 20 helpful votes
    5 of 5 stars Reviewed May 24, 2015

    The room (suite) was expansive at a very modest price. Quiet, no loud airplane pathway noise. Shuttle to MSP on the hour. Pool and hot tub area was a real oasis on a dreary, rainy early April evening. The bed was very comfy. Internet was up to standards for our 15 year old gaming enthusiast. Safe and secure. Great staff.... More 

    Was this review helpful? Yes
    Mark R, General Manager at Quality Inn & Suites, responded to this review

    We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

    Questions? Get answers from hotel staff and past guests. Ask a question

    54 photos of this hotel

    Management photos: Courtesy of the property manager

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    Room/suite (32)
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    Hotel & grounds (6)
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    Business center/function rooms (2)
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    Dining (4)
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    Pool/beach area (6)
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    Other (4)
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