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Quality Inn & Suites

#6 of 16 Hotels in Eagan
Certificate of Excellence
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1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
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1 room 1 adult
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Quality Inn & Suites
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195 Reviews from our TripAdvisor Community

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Level Contributor
63 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I've reviewed this property before and have been staying here since the property was a Holiday Inn Express. First I have seen NO upgrades or improvements since the property was converted to a Quality Inn. I know this property just lost a big contract with airline personnel and that should tell the new owners something. Personally I have noticed a... More 

Helpful?
Thank Driverjoe
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

West Concord, Minnesota
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We got what we paid for and we were happy with it. Reading other reviews, I will second the parking lot comments. It is crowded and they do not plow very well. The lighting was not great either. The room was normal/average hotel room, clean and the beds were comfortable. Pool was perfect for my daughter to play. Best part... More 

Helpful?
Thank Jessica A
Mark R, General Manager at Quality Inn & Suites, responded to this review

Greetings Jessica, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With... More 

Albert Lea, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We came to this hotel just for a fun getaway weekend. It was a great stay! The staff was friendly from check-in, to check-out, the pool was great for my kids to play in, it was your normal sized pool for a hotel. The breakfast they had was awesome as well, biscuits and gravy, sausages, scrambled eggs, cereal, yogurts, fruits,... More 

Helpful?
Thank rhbellydancer
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Hawkeye, IA
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My wife and I have a 6 month old baby, so when we travel, a lot of meticulous research goes into choosing a hotel (price, cleanliness, room size, etc.). We chose this hotel because the price was extremely affordable (we got a king bed, hot tub suite for just over a hundred dollars a night), and the pictures showed a... More 

Helpful?
Thank MaximII
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Maple Grove, Minnesota
Level Contributor
20 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

we stayed in a suite very nice room , bad location, free wi fi , guest laundry, computers to use , arcade, ect. overall nice rooms didnt reallly communicate much with the staff great resturant near by that delivers but is exspensive.

Helpful?
Thank ashrae12611
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

New Ulm, Minnesota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 1, 2016

Inside was clean and in good condition. Quiet. Our housekeeper deserves an award for being so genuinely smiley and helpful. Breakfast was kept clean and stocked. Plenty of seating for breakfast. Had a king-sized bed but still plenty of space in the room to move around.

Helpful?
Thank Ron S
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed December 31, 2015 via mobile

DO NOT!!!! Stay here. One there are HOOKERS that go in and out of the hotel because there are truckers and people just passing through. There is so much mold in the hotel has a horrible odor. The beds are the absolute worse you can feel the springs can never get a good enough sleep. The room next door had... More 

Helpful?
Thank Janae W
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

San Diego, CA
Level Contributor
63 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed December 11, 2015

The staff here is wonderful. Housekeeping, food service, front desk --- everyone. So friendly and welcoming, even if you arrive around midnight (we did). A great stay at a clean, comfortable hotel. We felt safe and very welcome. Quiet night of rest; awoke in an area with many shopping and dining choices. Airport close, Mall of America close. Great stay... More 

Helpful?
Thank DrFrisbie
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

Madison, Wisconsin
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 30, 2015

Very clean motel with extremely helpful and friendly staff. The labels of firm and soft on the pillows mean absolutely nothing but they are all quite comfortable. For a property with this many rooms the dining area should be bigger. There typically were not enough tables to go around. This is unfortunate since the breakfast was very good. THE NOISE.... More 

Helpful?
Thank Alan H
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

Fergus Falls, Minnesota, USA
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed November 17, 2015

This was our 3rd stay at this hotel. We chose it based on its location and price. It is located about 10 minutes south of the Mall of America and the Minneapolis/St Paul airport. We had a one night stay last week. The front desk staff is knowledgeable and friendly. The hotel was busy with a variety of guests, including... More 

Helpful?
Thank CabinLady2012
Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

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