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Quality Inn & Suites

#5 of 15 Hotels in Eagan
Certificate of Excellence
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1950 Rahncliff Court, Eagan, MN 55122 (Formerly Holiday Inn Express Eagan)
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Quality Inn & Suites
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157 Reviews from our TripAdvisor Community

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Traveler rating
    76
    47
    17
    7
    10
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58
36
4
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (47)
  • Jun-Aug only
    (46)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (34)
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Michigan
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Room was clean, well maintained, and very spacious. Bed was very comfortable. Breakfast was great. Staff was courtious, friendly and very helpful. We stayed 4 nights, and were treated very well. And for a reasonable price. I highly recommend this hotel if you are staying in the Twin Cities area.

Was this review helpful? Yes
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Orlando, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago

It was clean, comfortable, and the free breakfast was good. They have a shuttle that runs to and from the airport which makes it very convenient to get to the hotel. I plan to stay here again when I'm back in town for business.

Was this review helpful? Yes
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Asheville, North Carolina
Top Contributor
85 reviews 85 reviews
46 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed May 28, 2015

I wish other hotels could take lessons from this one in hospitality and service. Really, this is a great place to stay, convenient to major thoroughfares in the Twin Cities (right off 35E and not far from other major highways) but no traffic noise and no air traffic noise especially! First of all, I was greeted very warmly by the... More 

Was this review helpful? Yes 1
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Top Contributor
71 reviews 71 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed May 24, 2015

The room (suite) was expansive at a very modest price. Quiet, no loud airplane pathway noise. Shuttle to MSP on the hour. Pool and hot tub area was a real oasis on a dreary, rainy early April evening. The bed was very comfy. Internet was up to standards for our 15 year old gaming enthusiast. Safe and secure. Great staff.... More 

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Mark R, General Manager at Quality Inn & Suites, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. With hospitality, Mark... More 

Lawrence, Kansas
Senior Contributor
37 reviews 37 reviews
28 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 20, 2015

Stayed here one night on my way thru town. The photos and the previous reviews I read made this hotel sound like a diamond in the rough. The room was very spacious, and I enjoyed that it was a suite, but it was not quite as nice as I expected, and a bit overpriced, in my opinion. It was a... More 

Was this review helpful? Yes
Mark R, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
4 of 5 stars Reviewed May 13, 2015

I recently stayed at the quality inn and suits and the staff went over and beyond to accommodate our needs. We had some last minute accessibility and medical needs that the staff took care of with no issue.

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for our kind comments. we appreciate all guest feedback. I have shared your comments with rest of the team. Please come back and see us again soon. Sincerely, Sarah P. General Manager More 

Longmont
Top Contributor
50 reviews 50 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 7, 2015

When we drove up, I noticed the grounds were very well landscaped. The location is prime with a number of nearby restaurants. The staff was friendly and attentive. Breakfast was hot and well maintained. We stayed in a suite which was a great value. We liked everything about the hotel. The only minus is the pool and hot tub were... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for your review. I have shared your review with the rest of the team. Here at the Quality Inn and Suites we take pride in giving outrageous customer service. We believe in being pace setters to show our guests how truly important they are to us. Please come back and see us again very soon. Sincerely, Sarah P. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2015

I recently stayed at the quality inn and suits and I have nothing but nice things to say about it the room was nice the staff always goes above and beyond for any needs I may have and then there's Rachel she's only there for breakfast but she was awesome great breakfast and she went out of here way to... More 

Was this review helpful? Yes 1
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you very much for your review of the Quality Inn and Suites. We love hearing from our guests. I have shared your comments with the rest of the team here at the hotel. It is always a pleasure to show them what an outstanding job they all do. Please come back and see us again very soon! Sincerely, Sarah... More 

Aurora, Illinois
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 15, 2015

We stayed here last year in October, the service was great but the room needed up keep. This time we stayed over spring break (in april) and got a one room jacuzzi suite. The room was awesome, super clean, we'll kept, so much better then the last time we stayed. ..we were impressed! We like the jacuzzi suite because of... More 

Was this review helpful? Yes 1
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Thank you for the review on our rooms and service. On behalf or the Quality Inn and Suites Team, I want to apologize that you did not feel the staff was as courteous and they should have been. I will use your review to do some extra training with them. It is not our "normal" here at the hotel. I... More 

Waverly, Iowa
Top Contributor
67 reviews 67 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 11, 2015

We had a park and fly type package with them. When we got back from vaca everything was as we had discussed with them. a blizzard set into Iowa that night and we were stuck the next night. The choice rewards Program got a room that night with a hot tub in the suite for the same points as a... More 

Was this review helpful? Yes
Sarah P, General Manager at Quality Inn & Suites, responded to this review

Dear Great Stay, Great Service, Thank you very much for sharing your outstanding experience you had while staying at the Quality Inn and Suites. We appreciate your feedback. I have shared your comments with the entire team. Thank you for specifically mentioning specific team members, they love it when they are mentioned in a comment. We take pride in giving... More 

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54 photos of this hotel

Management photos: Courtesy of the property manager

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Pool/beach area (6)
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