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Residence Inn Minneapolis - St. Paul Airport / Eagan

3.0 of 5 3040 Eagandale Place, Eagan, MN 55121
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Certificate of Excellence 2014
Residence Inn Minneapolis - St. Paul Airport / Eagan
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Residence Inn Minneapolis - St. Paul Airport / Eagan
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137 reviews from our community

Traveler rating
    71
    42
    12
    8
    4
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51
29
6
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Residence Inn Minneapolis - St. Paul Airport / Eagan
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sac delta
Top Contributor
82 reviews 82 reviews
40 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 10, 2014

Stayed here last year and nothing has changed. Check in was great. All the staff is wonderful. Room was immaculate including the bath. Breakfast was the best yet. It is comfortable in the breakfast area and everything is hot. Makes the day start better. Great Job.

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you so much tlcroses! We love our return guests, especially when we are able to enhance their experience like we were able to with you! We invite you back any time and look forward to having you as our guest again soon. Best Wishes, Lindsay Olson More 

Gainesville, Virginia
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed July 9, 2014

I spend a lot of time in Residence Inns and this one is probably the most outdated I have been to in a while. The rooms are clean and fairly quiet. (Squeaky floors). The staff is friendly and breakfast is fine. It was raining one night and the walkways are uneven allowing for water to create small ponds. Walking around... More 

Was this review helpful? Yes 1
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for your time and feedback FrequentTraveler1225. We would like to agree with you that as a 26 year old property, we could definitely use a facelift in a few different areas. We have started sidewalk maintenance since you left and we are excited for it to be completed! It is amazing how the ground shifts in 26 years,... More 

MINDEN
Top Contributor
94 reviews 94 reviews
41 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 7, 2014

Very large room with sitting area and kitchen. Very clean. The only issue we had was the ice maker in the refrigerator. It was very slow in making ice and the hotel does not have an ice machine so we had to buy ice. Other than that, would definitely recommend.

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Softball_Mom_1979, Thank you so much for taking the time to provide us with feedback from your experience at our property. We are thrilled to hear you enjoyed your spacious guest room so much. We also want to apologize for the speed of the ice machine in your guest room and for not having ice machines around the property. However, we... More 

Rochester, Minnesota
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 10, 2014

We stayed at this Residence Inn for a family member's graduation. When we checked in late Friday afternoon, we had trouble with the keys letting us into the room. The staff went out of their way to take care of the problem in a timely manner. There also was another follow-up call to our room to ensure that we were... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

It was an absolute pleasure to have you as our guest Pam B. We are thrilled you and your family had such a great experience and we look forward to your return. Please contact us directly to assist with any future accommodations for family gatherings or simply a leisure trip to the Twin Cities. Best Wishes, Lindsay Olson More 

Salt Lake City, Utah
Contributor
17 reviews 17 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 9, 2014

Matched expectations for the Residence Inn brand. Room was clean with standard R.I. furnishings. Nice neighborhood nearby MSP airport. Easy access (by rental car) to a variety of services/restaurants in the Eagan area. Close by Mall of America without the congestion and hassle. The only negative were inadequate coffee supplies (tons of tea bags, tons of sugar packets, but no... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for taking the time to provide us and our Trip Advisor followers with a review of your experience at our property Rihannsu. I am pleased to see you had a 4 star experience with us, but do wish we could have rose above the rest and shown you the 5 star experience we strive for every day. I... More 

Pierre, South Dakota
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 27, 2014

This property with it excellent staff is great little place to hideout. I thought it close proximity to the airport would keep we awake. I was suprise as to it quietiest in the City. Great staff too. I plan to be back later. Steve

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for taking the time to review our property Steve W. We are beyond happy that you had such a terrific experience and we cannot wait until your next visit! Please feel free to contact us at any time so we can assist in making your accommodations. Thank you again, Lindsay Olson More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 23, 2014

I was in MN for business. My assistant and I had the pleasure of staying at the residence inn last night. I booked the 2 bedroom suite and it was bigger than my condo in chicago. The beds were comfy and the surroundings were quiet. We all had a perfect night's sleep. The staff was exceptional. Many thanks to David... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

LisaJere, Thank you for your 5 star TripAdvisor review of our property! We are thrilled you had such a great experience and we hope you are able to return to our property again in the future. We can assure you that your next experience will be just as fabulous, if not even better than this time! Thank you again for... More 

Menomonie, Wisconsin
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 21, 2014

This is a very unique hotel. The rooms have a lot of space. We arrived late and left early so we didn't get to explore much of the hotel or the surrounding area. We found our room very clean. The interior is a bit outdated. The staff was great. The highlight was the shuttle. It is a great shuttle (easy... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for taking the time to provide a review of your experience on TripAdvisor MenomonieTraveler. I am happy to see you enjoyed your spacious, clean guest room and were able to utilize our shuttle service. The complimentary shuttle for airport service and to leave your vehicle on property during your absence is only available when booking our 'Park and... More 

Fargo,ND
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed March 19, 2014

Price was good but you get what you pay for. Cobwebs in the loft room. Overall dirty. Carpets stained, furniture all chipped up. Long, long walk down rickety railing to breakfeast (didn't even both taking the long slog to breakfeast). Front desk did bait and switch with the room so didn't even get the room we reserved. Would not recommend.... More 

Was this review helpful? Yes
David L, General Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for taking the time to review our property. Please accept my apologies on behalf of the entire staff that we did not meet your expectations during your recent visit to the Twin Cities. We pride ourselves on cleanliness at our property and after reading your comments, we have addressed the issues you've mentioned with the appropriate staff to... More 

iowa
Reviewer
5 reviews 5 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 12, 2014

Let me just start by saying we have not stayed here yet. We are scheduled to arrive at this property mid March. My problem however began with booking a sleep and fly package. I called to make the reservation. The lady was very nice I inquired about the sleep and fly package and told her I was concerned because our... More 

Was this review helpful? Yes
Alex D, Guest Relations Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you so much for your review. Unfortunately, since our van is complimentary, it is difficult to run the van 24 hours a day, and it does not run from about 12-4 am. We are in the process of trying to accommodate the guests with the later arrival time by changing the shift time to a half an hour later... More 

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Additional Information about Residence Inn Minneapolis - St. Paul Airport / Eagan

Address: 3040 Eagandale Place, Eagan, MN 55121
Location: United States > Minnesota > Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Minneapolis - St. Paul Airport / Eagan 3*
Number of rooms: 120
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn

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