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Sonesta ES Suites Minneapolis - St. Paul Airport

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3040 Eagandale Place, Eagan, MN 55121 (Formerly Residence Inn Minneapolis - St. Paul Airport / Eagan)
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$99 (USD)
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1 room 1 adult
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Sonesta ES Suites Minneapolis - St. Paul Airport
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183 Reviews from our TripAdvisor Community

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Eagan
1 review
4 of 5 stars Reviewed 2 weeks ago

We have used this hotel several times in the past while we were flying out of Minneapolis/St. Paul on a family vacation. We have always been satisfied with the service and accommodations. Only the mattress on the pull out sofa was substandard. It would only be usable for the youngest of children who weighed less than 50 pounds.

Review collected in partnership with Sonesta

Helpful?
Thank Tami M
Chicago, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We selected this hotel because of the space you get with each room. To our surprise the shuttle service was fantastic. Not only could we go to airport, the outlet, and the mall, they even took us to restaurants very close by when we decided to go our for dinner. Room was nice and warm and spacious. Not the most... More 

Review collected in partnership with Sonesta

Helpful?
Thank Shaniqua C
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Shaniqua C! The staff and I really appreciate you taking the time to review us! Our shuttle service is always available to our guests so they can enjoy the abundance of options for dining, shoppping & entertainment. I am delighted to see your experience was a positive one! More 

Laurium, Michigan
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is my 3rd stay at this hotel. My first was when it was still a Residence Inn and it was where my employer had me stay on a business trip. The other two have been since the chance to the Sonesta ES brand with one for business and one for fun. I really like staying at this hotel. The... More 

Review collected in partnership with Sonesta

Helpful?
Thank Keweenaw906
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Salutations Keweenaw906! GREAT feedback from a veteran traveler! Thank You! On your next trip I would love the opportunity to say hello! Warm Regards! More 

Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 5 weeks ago via mobile

This hotel was very clean, great beds, full kitchen, fireplace, the staff was amazingly friendly and helpful. Perfect location to the Mall of America and airport. Will be taking my grandkids this summer to the Mall and will for sure stay at this hotel.

Helpful?
Thank Karen H
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Karen H! Thank You for your review! The staff and I are always eager to hear about our guests experiences and were delighted that you enjoyed your's! See you next Summer! More 

Eagan
1 review
4 of 5 stars Reviewed December 22, 2015

The toilet wasn't flushing very well the first night we were there and in the morning of the first day. When we called the front desk we were told the maintenance people did not come in until 11 a.m. A young woman came before that we a plunger and helped quite a bit. Later, a maintenance man dropped in, flushed... More 

Review collected in partnership with Sonesta

Helpful?
Thank T6242VLrichardw
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Good Morning T6242VLrichardw! Thank You for your review! As the newly appointed General Manager of the property I am most concerned about the level of service you received and would welcome the opportunity to discuss this with you further. Kindly contact me at JJayne@Sonesta.com and be so kind to provide me contact details and a time thats convenient for you... More 

FALL CREEK
2 reviews
5 of 5 stars Reviewed December 18, 2015

Everything exceeded our expectations while the price was extremely affordable for all the amenities offered. Staff incredibly friendly and cordial. Accommodations exceeded expectations. Close to the airport, shuttle provided.

Review collected in partnership with Sonesta

Helpful?
Thank Peter G
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Good Day Peter G! Thank You for your feedback! More 

Fredericksburg, Texas
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 12, 2015

I arrived at my room late at night and went to bed. I woke up several time to a foul smell. Eventually I became aware that it was coming from my bed and it was the smell of urine (not mine). Due to the smell I was only able to sleep a few hours. I reported it to the desk... More 

Review collected in partnership with Sonesta

Helpful?
Thank David L
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello David L. Thank you for providing us with your feedback! I completely understand your concerns! I would invite the opportunity to discuss this with you further so that I may provide resolution. Kindly contact me at JJayne@sonesta.com and provide me your contact details and a time thats convenient for you that I can call. More 

Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 10, 2015

Extended Stay Hotel. They are individual apartments. Mine had a fireplace and it was the basic room. Under 100$. Nice countertops, with all the kitchen small details. Fridge had big ice maker. I spent a week there. Decent breakfast, and evening social dinner. Excellent Staff. Thanks, John, Todd, and Robin.

Helpful?
Thank Goastryder
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Hello Goastryder! Thank You for your review! The staff and I thoroughly enjoy reading about our guests experiences! More 

Oshkosh, Wisconsin
Level Contributor
51 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed December 1, 2015

We booked this hotel without first knowing the name. This room worked well for four of us because it was essentially an efficiency apartment with about double the space of a typical hotel room. The bed was comfortable and the water pressure of the shower was very good. The furnishings in the room were dated and the carpet was beginning... More 

Helpful?
Thank PackerFanatic
John J, General Manager at Sonesta ES Suites Minneapolis - St. Paul Airport, responded to this review

Salutaions PackerFanatic! Thank You for your feedback! I believe a hotel is measured by the opinions of its guests and as such I am pleased that you enjoyed your stay. We are admittedly dated as you say however we are moving into a multi million dollar renovation which will begin in the first half of 2016 to include the interior... More 

1 review
1 of 5 stars Reviewed November 21, 2015 via mobile

The worst hotel experience I have ever had. When checking in, they did not know what they were doing. Tried to charge my credit card, and when doing so, they put a hold of funds on my card, telling me they did nothing. So when going to charge my card, it was declined because of the holds they "didn't" put... More 

Helpful?
Thank Jessica R
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