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Residence Inn Minneapolis - St. Paul Airport / Eagan

3.0 of 5 3040 Eagandale Place, Eagan, MN 55121
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Certificate of Excellence 2014
Residence Inn Minneapolis - St. Paul Airport / Eagan
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Residence Inn Minneapolis - St. Paul Airport / Eagan
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140 reviews from our community

Traveler rating
    73
    43
    12
    8
    4
See reviews for
54
29
6
37
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
  • All months
    (140)
  • Mar-May only
    (32)
  • Jun-Aug only
    (53)
  • Sep-Nov only
    (25)
  • Dec-Feb only
    (30)
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1 review
5 of 5 stars Reviewed 3 weeks ago

When there are so many options, all great quality (Marriott, Holiday Inn, Sheraton, Hilton, and 100 others), and all are in similar price range, amenities, etc., there is one factor that sets one apart from the rest. That is how the staff at the hotel make you feel. They can either make you feel really at home, appreciated, served, and... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

This is such a fabulous review to read Clark P. I, along with all of our other team members, including Kristen, want to say thank you for providing us with a review that we strive for. All of our associates, especially Kristen, do their best every day to make sure each and every one of our guests have a positive... More 

Mankato
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located to the airport and also MOA and shopping on East side of MSP. The various sized suites are nice for various size families and travel partners. Staff is always very pleasant and helpful. Manager was working the desk upon check in and was very friendly and pleasant.

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

We are so happy to know you and your family had such a fabulous experience at our property kiawah1989. We are definitely conveniently located to many destination points in the Minneapolis/St. Paul area, yet we are in our own little corner of quietness. We hope you and your family will be able to return again soon, hopefully in the summer... More 

Eagan, Minnesota
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I booked at the Residence Inn for parents - they were in town for Christmas and my mom recently broke her foot and needed something without stairs. Many of the units only have stairs so note that if they are busy and you can't do stairs. Luckily, it wasn't busy and the woman at the front desk was very accommodating... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Dear bjreimann, Thank you for taking the time to provide us with feedback from you and your family's experience at our property. I also want to thank you for being generous enough to round up on your star rating, since we indeed are receiving a full on guest room suite and public space renovation come 2015, which will tackle the... More 

Madison, Wisconsin
Top Contributor
471 reviews 471 reviews
51 hotel reviews
365 helpful votes 365 helpful votes
4 of 5 stars Reviewed December 15, 2014

I've stayed at Residence Inns from time to time when traveling the country and you can always count on them. They are very reliable, clean, efficient and you can expect a comfortable nights stay that is like staying with a friend. Always love the full kitchen with the ability to not only warm up food but the ability to actually... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you GadetGuy63 for your review of our property and Residence Inn as a whole. I must agree with you, the branding of Residence Inn properties is that of a unique one and fantastic for long term guests or guests who are looking for a quiet night away and just want to relax. Breakfast every morning and a complimentary dinner... More 

Land O Lakes, Florida
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 3, 2014

We go up to Cambridge Minnesota every year and have been staying at this Residence Inn the night before flying back home one every trip. We love it here because even though it is only a one night stay once a year, the staff still remembers us. Not only that but with our government employee discounts we find the price... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you Tony618853. Thank you for a great review and for being such a fabulous return guest. We love having guests in house that we have had the opportunity to get to know and the tenure of many of our employees makes it very comfortable for our return guests as well. I will make sure to pass on your kind... More 

Nelson Bay, New South Wales, Australia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 10, 2014

We were looking for a place close to the highway to spend the night as we were having dinner with friends in the area. We had tried another hotel close by but they only had double beds and were more expensive. When we saw this Residence Inn, we decided to see if they had a king bed room. The young... More 

Was this review helpful? Yes 1
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Dear Robin W, Thank you dearly for taking the time to provide us and our Trip Advisor followers with a stellar review of our property. We are thrilled we were able to accommodate your one night, one bed request. We are considered a long term stay property, but we also accept one, two, etc. nighters. We recently upgraded our WiFi... More 

Chesterfield, Missouri
Top Contributor
61 reviews 61 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 23, 2014

My room in this Residence Inn needed updating - badly. It also needed to be aired out - smelled badly of smoke. Staff was friendly and attentive and I was only there for 1 night and I can pretty much sleep anywhere so I didn't complain. There must be better options in the area.

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Edworms, I want to start by apologizing for the smell in your guest room during your experience with us. I want to assure you this is not typical of our property. In terms of needing an update, this is definitely true, and I am happy to announce that we will indeed be breaking ground in March of 2015 on a... More 

La Crosse, Wisconsin
Senior Contributor
38 reviews 38 reviews
36 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed October 21, 2014

We were comfortable at this Residence Inn, but it definitely needs some cosmetic work. The wood around our door was rotting and we had to enter our room going around a outdoor stairwell in a tiny corner and had to handle a very heavy door. The air conditioning units were outside our room and that was a bit noisier than... More 

Was this review helpful? Yes
David L, General Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

Thank you for taking the time to review our property, we greatly appreciate the feedback you have given us regarding your experience while visiting. I have reviewed your comments with both our housekeeping and engineering staff to ensure we are following up appropriately to the issues you've mentioned and we have also consulted with our gas company regarding the odor... More 

New Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 4, 2014

Our first business stay (6 people) for two weeks was good. Rooms were good, spaciaous & clean. Lindsey, Tiger, Mellisa, Agela, David are some of the staff who were helpful and willing to extend the help. These people will go extramile in their own capacity to help you, specially Lindsey. The next trip for another two weeks for 9 person... More 

Was this review helpful? Yes 1
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

KKG79, Thank you for taking the time to provide us and our potential guests with a review of our property. On behalf of our entire staff I would like to apologize for the way part of our staff made you and your guests feel. I want to assure you we have discussed this with our entire staff and this will... More 

New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

Do not book there. The place is old and out dated. You don't get what you reserve. I had to be relocated because I reserved a two bedroom two baths but only got a 1 bedroom loft with a pull out murphy bed. This area that they called a room did not have a door to close for privacy. When... More 

Was this review helpful? Yes
Lindsay O, Manager at Residence Inn Minneapolis - St. Paul Airport / Eagan, responded to this review

We want to start by apologizing for not making you aware of the two different styles of loft guest rooms we offer, Specialperson. One style has the two separate rooms, one being upstairs and one down with closing doors. The Murphy bed on the main level and no closing doors is the second option. We feel terribly that this was... More 

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Additional Information about Residence Inn Minneapolis - St. Paul Airport / Eagan

Address: 3040 Eagandale Place, Eagan, MN 55121
Location: United States > Minnesota > Eagan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Minneapolis - St. Paul Airport / Eagan 3*
Number of rooms: 120
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Also Known As:
Residence Inn Minneapolis - St. Paul Airport / Eagan Hotel Eagan
Residence Inn Eagan
Eagan Residence Inn

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