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Country Inn & Suites By Carlson, Eagan

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3035 Holiday Lane, Lone Oak Rd & Hwy 55, Eagan, MN 55121
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1 room 1 guest
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Country Inn & Suites By Carlson, Eagan
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172 Reviews from our TripAdvisor Community

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Traveler rating
    62
    49
    29
    19
    13
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64
31
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38
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Green Bay, Wisconsin
2 reviews
5 of 5 stars Reviewed 1 week ago

We booked this room to visit the Mall of America, but had better time visiting the outlet mall. The hotel location is great for both. Nice amenities and breakfast. Check in was helpful - had good suggestions for local restaurants. Kids enjoyed the pool area.

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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our go to place to stay when visiting the cities. Clean rooms, friendly staff and a nice pool. The overall atmosphere is warm and welcoming. This is a popular place and fills up quickly so make reservations well in advance!

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Cottage Grove, Minnesota
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Soon as I arrived need key to husbands room!I was on reservation,and Mary or Jamie P,Didn't ask,or know it!She says I can't give you at key!Finally she checks give me a key!(No apology)Next morning,I'm ready to work or,check out pool,than walk!Neither door is open at 6am!I go to front over short lady again,she says the pool ain't open!I say the... More 

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Eagan, Minnesota
1 review
1 of 5 stars Reviewed 2 weeks ago

Our room had not been cleaned. The cleaning staff was gone so we needed to clean ourselves. Breakfast items low on Sunday. The front desk receptionists were awesome and tried to help the best they could.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Eagan, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with your accommodations due to the lack of cleanliness. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites By Carlson standards. We are also sorry to hear that you were... More 

Des Moines
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I traveled to St. Paul for a concert. I picked this hotel over others because I heard good things about it and was not disappointed. Nicole was awesome at check in. She told me the pool was open till midnight (bonus). Heather was amazing on the overnight shift helping me with the computer. The hotel was clean, bed was comfortable,... More 

Was this review helpful? Yes 1
Rochester, Minnesota
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at Country Inn & Suites on a Monday night. The staff were all very friendly and helpful. They recommended a good restaurant for dinner. The temperature in the room was excellent and the mattress was comfortable (the bedding is too heavy for summer). Our complaint was that the carpet should have been vacuumed under the bed and behind... More 

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1 review
2 of 5 stars Reviewed 4 weeks ago

Got back to our room and the air conditioner wasn't working. The best they could do was give is a box fan. We were told they had no other rooms available and they couldn't do anything until a manager came in in the morning. Very disappointed!!!

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Eagan, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the non working air conditioner in your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. More 

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