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Country Inn & Suites By Carlson, Eagan

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3035 Holiday Lane, Lone Oak Rd & Hwy 55, Eagan, MN 55121
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Country Inn & Suites By Carlson, Eagan
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164 Reviews from our TripAdvisor Community

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Traveler rating
    59
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (47)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (38)
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    (35)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

Got back to our room and the air conditioner wasn't working. The best they could do was give is a box fan. We were told they had no other rooms available and they couldn't do anything until a manager came in in the morning. Very disappointed!!!

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Winnipeg
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed 1 week ago

My mom and I checked into this hotel on our way home from Rochester. The front desk staff were pleasant and they gave us a room when we arrived a little earlier than we expected. The room was quite nice and big and nicely updated, but as soon as we got to the room the toilet flooded the entire bathroom... More 

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CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Eagan, responded to this review

Thank you for sharing the details of your recent stay. We apologize that your experience was anything less than satisfying. We regret that the condition of your room and the service you received from the staff were disappointing, and we are working diligently on these areas in order to improve the satisfaction of our future guests. Please know that your... More 

Northern Virginia
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Friendly welcome from Nicole. Esp seeing my name on the board greeting me in the lobby (Carlson Club member). Only one kind of cookie (chocolate chip) but plentiful and never ran out. Surprising & completely unexpected complementary room upgrade. easily as big as our Great Room at home (20 by 16 not counting bathroom and entry area). Supremely comfortable bed.... More 

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All over america
1 review
5 of 5 stars Reviewed June 25, 2015

Great staff , excellent accommodation Location is great for the area , mall of America close by , good food selection within 10 mins of hotel, the staff was excellent friendly, courteous, always helpful

Review collected in partnership with Country Inns & Suites By Carlson

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Karen P, General Manager at Country Inn & Suites By Carlson, Eagan, responded to this review

Dear Guest - Thank you for the amazing 5 star review. We love the comments about our location and amenities that surround us. We are so happy you enjoyed your stay and we truly hope that you come back again in the near future. More 

Elkhart Lake, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 22, 2015

We booked this hotel 2 months in advance. The booking was completed on hotels.com via Kayak. We chose the non-fundable option, our credit card was billed 468.80 for two rooms for two nights, and we were given a confirmation number. While on our 5 hour drive to the hotel, we called to see if we could get our two rooms... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Karen P, General Manager at Country Inn & Suites By Carlson, Eagan, responded to this review

Dear Guest - We are sorry that you did not have a good experience when trying to contact us. We try hard to make sure every guest has a good experience and we strive on this. We hope you try us in the future. More 

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