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TownePlace Suites Minneapolis-St. Paul Airport/Eagan

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3615 Crestridge Drive, Eagan, MN 55122
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TownePlace Suites Minneapolis-St. Paul Airport\/Eagan
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68 Reviews from our TripAdvisor Community

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Minneapolis, Minnesota, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This hotel is new and beautiful! I was excited there were even wine glasses in the kitchen cupboard :). We left our car there for the week we were gone with no problems and the shuttle service was great! This is my new go to hotel anytime I fly out of Minneapolis!

Helpful?
Thank Jodi M
Chicago, Illinois
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here only one night to use the park and fly to MSP airport. Arrived later in the evening. Was greeted by two really helpful front desk staff. The hotel has free breakfast however, we were having to leave earlier than the breakfast opened for our flight. The front desk staff offered to provide us anything we would want from... More 

Helpful?
Thank M0reTravelPlease
Minneapolis, Minnesota
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 30, 2015

Let me start off by saying that the single dot I gave this atrocious property is because of the staff. They are gracious and accommodating as they attempt to mitigate the disastrous state of this property. So let's explore the not-so-finer points, shall we? 1) The beds are so uncomfortable they cause injury. We are in a 2 bedroom "suite"... More 

Helpful?
Thank KWooster
Cameron C, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

We appreciate your feed back and it has been shared with the appropriate departments. Please extend our apologies for some of the issues you had in your room. We would appreciate a call to the hotel so we can resolve some of the issues you had during your stay. Thank you Management More 

Green Bay, WI
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 11, 2015

There were 4 of us heading to Glacier National Park on an early morning flight out of MSP. The staff at the desk couldn't have been nicer. The young lady that checked us in arranged for our shuttle very early in the morning and made sure that we were able to take some items from the kitchen up to our... More 

Helpful?
Thank linperk
Winnipeg, Manitoba
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed September 15, 2015 via mobile

Stayed here for 2 nights. Thought a hotel with the Marriott name attached would be a good find. Needed a 2 bedroom; not many available. Pull out sofa bed had hair on the mattress pad and a mattress that felt like the springs were ready to pop thru. Fridge had odd odor, bathroom not clean. Front desk staff not helpful.... More 

Helpful?
Thank Pam M
Barb H, Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Hello: We have taken your feed back seriously and we are looking into your comments. I am glad you received the refund we offered. Sincerely, Management More 

Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 30, 2015 via mobile

I am in Minneapolis for 4 weeks for flight attendant training and the airline put us in this hotel and I couldn't be happier. The 2 bedroom suite I am in is so extremely spacious, it's unreal. I love the full kitchen and the continental breakfast each morning. The room is so clean, probably the cleanest hotel I've ever stayed... More 

Helpful?
1 Thank Bergen A
Barb H, General Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you for taking the time to let us know about your experience. Good luck in your future position. If your travels bring you back to Eagan we look forward to seeing you then. Sincerely, Barb Hartman More 

Danville, California
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed August 25, 2015

A nice new hotel property with nice amenities and comfortable beds. This is hotel is unusually quiet for being close to a major airport. Not fancy but really nice & really comfortable. Slept great! Marriott quality.

Helpful?
Thank Mrmojo58
Barb H, General Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you so much for sharing your positive experience. We look forward to seeing you in the future. Sincerely, Barb Hartman More 

Waconia, MN
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 29, 2015

The staff was good, the rooms were clean, the check-in and check-out process mostly friendly. They are re-doing their lobby right now (Jul 2015), so it is a little cumbersome. They've moved breakfast to a couple of adjoining rooms down the hall from the lobby, which is cramped and awkward, but it works. They are careful to make sure the... More 

Helpful?
Thank Aaron P
Barb H, General Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you so much for your response. Our lobby is now complete and we hope that you stay with us next time you have a lodging need in Eagan to check it out. Sincerely, Barbara Hartman General Manager More 

New York
Level Contributor
124 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed July 20, 2015 via mobile

We arrived on Sunday afternoon after having a nightmare with the Residence Inn, which is no longer a Marriott brand hotel July 23rd, 2015. We were helped by Alex first via phone, and then face to face when we arrived. He was a very friendly gentleman for Marriott! Alex helped us out and got us a room after a very... More 

Helpful?
Thank RCCRUISER2006
Barb H, General Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you for taking the time to write about your stay. I am so happy that our room and service not only met your needs but made your stay pleasant! We look forward to seeing you again when your travels bring you to Eagan. Sincerely, Barb Hartman General Manager More 

Manlius, NY
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 20, 2015 via mobile

We rented two suites for the National Senior Games, each suite had two bedrooms with a queen bed in each. There was one bathroom and a fully equipped kitchen. The common living room area was spacious. Each room had its own TV as well as the common area. The complimentary breakfast was OK but not spectacular. The rooms were well... More 

Helpful?
Thank Larry_English
Barb H, General Manager at TownePlace Suites Minneapolis-St. Paul Airport/Eagan, responded to this review

Thank you for taking the time to write about your stay. We are happy that your room met your groups needs and that your stay was pleasant. We look forward to seeing you again! Sincerely, Barb Hartman General Manager More 

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