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All 15 Eagan hotels

Extended Stay America - Minneapolis - Airport - Eagan - North

2.5 of 5 Hotel   |   3015 Denmark Avenue, Eagan, MN 55121
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Ranked #15 of 15 Hotels in Eagan
A recent review
3 of 5 stars reviewed 2 days ago
Jhalde Onalaska, Wisconsin
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63 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Onalaska, Wisconsin
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Jody, the front desk staff, was very friendly and helpful and the highlight of the hotel! The hotel itself was average. We got a great deal on Priceline but had to upgrade once we got there to get two beds. Great for a short stay before airport but wouldn't want to stay long.

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Sauk Centre, Minnesota
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I got this hotel on a Priceline special, so that made the hotel a good value. Overall this hotel is clean but worn. The bed was fine, clean, and comfortable. There was an HDTV, but none of the cable channels were in HD (just the one that I think was picked up over the air.) There was also no TV... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for taking the time to write a review. We are sorry to hear that all aspects of your room were not up to standard; however, we are glad that you enjoyed your comfortable bed and found us to be a good value. We will work with our staff to ensure our rooms are meeting our standards prior to... More 

Welllington, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 14, 2014

This hotel had very reasonable prices and was convenient to the airport. The room was clean and large with a full kitchen and full sized refrigerator freezer. I called the desk to get a coffee maker and some glasses and cups. The room did not have an ice bucket but there were empty ice trays in the freezer. I had... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with your visit with us. I am happy to hear that you were able to utilize some of our amenities in the kitchen and that you were pleased with the cleanliness of your room. Thank... More 

Port Ludlow, Washington
Top Contributor
107 reviews 107 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed August 10, 2014

Very unhappy with this usually adequate chain hotel. Apparently, this was recently a Homestead Suites, and taken over by Extended Stay. While the room is large, and includes fridge, micro, kitchen, kitchen items must be requested. The bed sagged in the middle, and was very uncomfortable (hard) on my back. The shower head was terrible - like showering with a... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for providing us with details about your stay. Please know that we are sincerely sorry that your maintenance issues were not addressed in a timely manner. As this hotel’s manager, I can assure you that I have coached staff on how to handle maintenance requests during the weekend to ensure your experience is not repeated. As well, I... More 

Lakeland, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 26, 2014

This was my 2nd time here--1st time was okay, this time was terrible. Staff at the front desk were either complete jerks that sass back or non-existent (I came to the desk twice and there was no one to be found, anywhere!). The room I was in was filthy--the cleaning people either hadn't touched the carpet or missed complete sections.... More 

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Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 28, 2014

3rd floor hallway smells like cigarettes and urine. Burn mark on the bathroom counter top. Chair had grease and dirt rubbed into the fabric. Just a nasty place. Don't stay unless you're desperate. Front desk staff was nice.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for telling us about your experience. The condition of your room that you described is truly regrettable. Please accept our apologies. We will be working with our staff to inspect rooms and make sure that they meet our standards prior to our guest's arrival. Thanks to your feedback, we can continue to work on providing an exceptional stay... More 

Flippin, Arkansas
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 24, 2014

Booked a couple day ahead of the Back to the 50s Car Show, through Priceline. King room was clean, quiet,huge, very nice for the pricepoint. It was a real nice surprise, looking at some of the other reviews.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for taking the time to write a review of our hotel. We are so glad that we exceeded your expectations and that you enjoyed your clean, spacious room. Thank you again for your kind words. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Contributor
20 reviews 20 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed April 1, 2014

We booked this hotel to get some sleep after a red eye flight. Checked in and there were a couple shady looking dirt balls talking and drinking coffee with the manager as she said she was? She was rude, the lobby was filthy and when I mentioned the breakfast she laughed and said it's not really a breakfast but there... More 

Was this review helpful? Yes 3
Manager_11525, Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

I appreciate you bringing your experience to our attention. I sincerely apologize for the level of customer service that you experienced and the level of cleanliness in your room. I will meet with our entire staff to review our customer service policies and guest protocol so that this issue does not affect our future guests. Please know, I am working... More 

Lakeland, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 21, 2014

This is a cheap hotel that has the basics but nothing more--the room I got didn't match the photo they showed of the room I booked (there was no couch as shown in the photo). If you book the low rate you have to take your own trash out and there's no towel or cleaning service so you have to... More 

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Lincoln, Nebraska
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 10, 2014

Upon walking into the lobby, the floor was full of watery, muddy food prints and wreaked of dog. The halls had obviously not been vacuumed, making me wonder if the "no cleaning for a week" rule applied to the entire establishment. Once we were in our room, we had to where to sit our bags because we did not want... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for your recent review of our hotel. I sincerely apologize that you were not satisfied with your stay. I am sorry that the condition and cleanliness of our hotel did not meet your expectations. Your comments were reviewed by our staff and we are taking the proper steps to ensure your experience is not repeated. If you would... More 

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Additional Information about Extended Stay America - Minneapolis - Airport - Eagan - North

Address: 3015 Denmark Avenue, Eagan, MN 55121
Phone Number:
Location: United States > Minnesota > Eagan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Minneapolis - Airport - Eagan - North 2.5*
Number of rooms: 130
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Also Known As:
Homestead Studio Suites Eagan
Homestead Suites Eagan
Homestead Eagan
Eagan Homestead Suites

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