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Extended Stay America - Minneapolis - Airport - Eagan - North

2.5 of 5
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3015 Denmark Avenue, Eagan, MN 55121
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Extended Stay America - Minneapolis - Airport - Eagan - North
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Ranked #14 of 15 Hotels in Eagan
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4 of 5 stars reviewed 3 weeks ago
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71 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Eagan, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

Worst Extended stay I've ever stayed at. Had an verbal agreement for a rate with hotel through the company I was working for. Extended Stay North Eagan took it upon theirselves and cancelled the the agreed price because they felt like it without notifying me. Didn't find till I checked my statement. Don't believe what they say or what paperwork... More 

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Houston, Texas
Level Contributor
62 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was nice and the staff was accommodating. This hotel was close to all of the activities my sisters and I were doing on vacation. The beds were comfy and rooms was a good size with a small kitchenette. It was great having a full size refrigerator and microwave. This is not a 5-star hotel so don't expect the... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you were pleased with your comfortable bed and your fully equipped kitchen. As well, I'm glad to hear that you enjoyed our staff and our location during your visit. I will be sure to share your kind remarks with our team. Thank you again... More 

Morrisville, Pennsylvania
1 review
5 of 5 stars Reviewed 4 weeks ago

We're roadtrippers. Extended stays are not something we do. We probably spent about 10 hours in the hotel, but the bed was comfortable, the shower was hot and the staff was very personable. In fact, Jonquil was there to check us in and check us out. I've never reviewed a hotel before, because, I really don't spend enough time in... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you so much for posting a review of our property. It's great to hear that you enjoyed your stay with us. I am very proud of our staff as they go above and beyond to make sure everyone has a home away from home experience. Thank you again for your review. We look forward to seeing you in the... More 

Elk Grove, California
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 18, 2015

This place is disgusting and nasty. Stuck here for work and will make sure my company never puts any of my colleagues here again. Arrived to in my room and was unimpressed with the amenities and cleanliness. It appears as if there is no attempt at making the rooms clean. Here's the details: Noticed dark spots under my sheets and... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your room was not cleaned to the expectations we put on ourselves to provide you with a "home away from home" experience. Your comments were reviewed by the staff, and we will have a staff meeting while also providing more... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 7, 2015

very comfortable beds, very clean, good help especially once they get to know you, average wifi, full size kitchen, smoking rooms available very comfortable beds, very clean, good help especially once they get to know you, average wifi, full size kitchen, smoking rooms available.

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you found our hotel to be clean and comfortable. It’s always nice to hear that we are providing that home away from home experience to our guests. Thank you again for your review. We look forward to seeing you in the future, should... More 

Wausau, Wisconsin
1 review
1 of 5 stars Reviewed March 30, 2015

I was in the area for business and stayed one night. The room looked like it had been poorly cleaned. I checked in fairly late and wen't to sleep only to be woken up at 2:30 am by someone attempting to get into my room! I had the door latched shut so they were not able to enter. I told... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that the room cleanliness was not up to our usual standards and I apologize for the service issues you experienced. I assure you that your comments were reviewed by the staff, and we will continue to do hands-on training with our staff... More 

rhinelander wi
Level Contributor
86 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 20, 2015

We recently stayed at the Extended Stay America in Eagan both before and after flying out of the Minneapolis Airport. Jody at the front desk was very helpful and even remembered my name when I came back after being gone a week. She recommended a good place to eat near by and also gave me a list of taxi's to... More 

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Fort Myers, Florida
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed January 23, 2015

The hotel itself is undergoing some revamping, so the minor cosmetic issues (cracked tiles) did not detract from the pleasantness of the stay. The staff was some of the most accommodating, helpful and friendly I have ever encountered. There were a few minor issues upon check in involving a broken door lock, but the staff bent over backwards to make... More 

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Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that my staff continues to do a great job and make sure our guests needs are met. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Onalaska, Wisconsin
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 26, 2014

Jody, the front desk staff, was very friendly and helpful and the highlight of the hotel! The hotel itself was average. We got a great deal on Priceline but had to upgrade once we got there to get two beds. Great for a short stay before airport but wouldn't want to stay long.

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Sauk Centre, Minnesota
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 1, 2014

I got this hotel on a Priceline special, so that made the hotel a good value. Overall this hotel is clean but worn. The bed was fine, clean, and comfortable. There was an HDTV, but none of the cable channels were in HD (just the one that I think was picked up over the air.) There was also no TV... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Minneapolis - Airport - Eagan - North, responded to this review

Thank you for taking the time to write a review. We are sorry to hear that all aspects of your room were not up to standard; however, we are glad that you enjoyed your comfortable bed and found us to be a good value. We will work with our staff to ensure our rooms are meeting our standards prior to... More 

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