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Days Inn Eagan / Minneapolis / Mall of America

2.0 of 5
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4510 Erin Drive, Eagan, MN 55122
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Days Inn Eagan / Minneapolis / Mall of America
Best prices for: 1 room 1 guest
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Ranked #9 of 15 Hotels in Eagan
A recent review
4 of 5 stars Reviewed August 30, 2013
Steven K Camp Douglas
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535 Reviews from our TripAdvisor Community

Traveler rating
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    106
    50
    35
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285
102
27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Days Inn Eagan / Minneapolis / Mall of America
See the most recent reviews
Waterloo
1 review
2 of 5 stars Reviewed August 30, 2013

The airport shuttle service was excellent, but the condition of the room was less than satisfactory. The room was not clean (bits and pieces on the floor), what looked like mold on the bathroom ceiling, and an air conditioner that quit (quite loudly) in the middle of the night. Staff brought us fans to get us through the hot night,... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
TimothyCramer_GM, Manager at Days Inn Eagan / Minneapolis / Mall of America, responded to this review

Thank you for the feedback and taking the time to write about your experience. On behalf of the entire staff of the Days Inn Eagan, I apologize about the concerns that you shared about your recent experiences at our hotel. I will address all of your concerns with my team and work diligently to make sure that these items do... More 

Wisconsin Rapids
2 reviews
3 of 5 stars Reviewed August 28, 2013

Our great was good, the placed seemed welcoming until we entered the fourth-top floor. Smelt of smoke, mentioned to the desk and now action taken, basically an oh-well. Cont. breakfast great, plenty to go around.

Review collected in partnership with Days Inn

Was this review helpful? Yes
TimothyCramer_GM, Manager at Days Inn Eagan / Minneapolis / Mall of America, responded to this review

Thank you for your feedback regarding your recent stay. I will address this issue with the front desk so that we take a more proactive approach in the future. I am glad that you were able to enjoy the morning breakfast. We hope to see you again soon! Tim Cramer General Manager Days Inn Eagan More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 27, 2013

This was one of the worst stays ever. When we first checked in the gave us a room that had a musty smell and was dirty(which they knew). Next we had to remind them to deliver the microwave and fridge we paid extra for. It was finally delivered and thrown on the floor. But the best was the urine soaked... More 

Was this review helpful? Yes 1
maywood, il
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2013

The first room we checked in had a horrible odor in which the staff verified. The second room that we checked into had a urine soaked mattress; can you imagine the odor. The staff sprayed some type of chemical solution on the mattress and gave us a new pad, and sheet set to put on ourselves. The microwave was dirty... More 

Was this review helpful? Yes 1
Duluth, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 19, 2013

The room was good, park and fly services were excellent, the breakfast was standard-nothing special but adequate. I took shuttle ot Mall of America-good trip over but the desk person was snotty when i was ready to return

Review collected in partnership with Days Inn

Was this review helpful? Yes
TimothyCramer_GM, Manager at Days Inn Eagan / Minneapolis / Mall of America, responded to this review

Thank you for submitting a review regarding your recent stay at the Days Inn Eagan. I apologize for the poor front desk attitude that you encountered. I will address this issue with my staff. I’m glad the rest of your stay went well and that you enjoyed your room and the trip to the Mall of America. Tim Cramer General... More 

New York, New York, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2013

Good hotel. slept well, customer service is friendly and great location. Just a short drive to Restaurants, mall of America, and Minneapolis. We had a great time and will be staying here again next time we come to town.

Was this review helpful? Yes
TimothyCramer_GM, Manager at Days Inn Eagan / Minneapolis / Mall of America, responded to this review

Thank you so much for your compliments regarding our property. We are presently working on upgrading the breakfast items. We do have a convenient location to many area attractions and take pride in presenting clean, updated guest rooms that are a great value to our guests. We look forward to welcoming you to our hotel again in the future. Tim... More 

Thunder Bay
2 reviews
5 of 5 stars Reviewed August 18, 2013

Have stayed here a number of times. Easy to get to Bloomington area (Mall of America etc.), Burnsville for great shopping, Apple Valley for the Zoo or even Shakopee for Valleyfair. It is also short freeway drives to downtown St. Paul or Minneapolis. The rooms are well kept up. Hotel is alwasy clean and tidy. We find it great value... More 

Review collected in partnership with Days Inn

Was this review helpful? Yes
TimothyCramer_GM, General Manager at Days Inn Eagan / Minneapolis / Mall of America, responded to this review

Dear Ron: It is always wonderful to hear comments from our return guests. It let's us know we are doing things right! We are in a great location with close access to many of the twin cities wonderful attractions. Thank you for taking the time to share your experience at the hotel. We look forward to seeing you again in... More 

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