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Comfort Inn West

#11 of 33 Hotels in Duluth
Certificate of Excellence
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3900 W. Superior St., Duluth, MN 55807
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225 Reviews from our TripAdvisor Community

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Traveler rating
    103
    96
    10
    11
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent room! Very clean & nice. Beds comfy. All very new feeling. Check in staff was very friendly and helpful. We loved the pool, too. We ordered dinner for pick-up from Perkins which is across the street, which was very convenient so we could swim longer :-)

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Pine Island, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is a top notch place to stay! Was so impressed with every aspect from staff to rooms! From the time we arrived the staff did over and beyond what I expected! The rooms were wonderful, well equipped and freshly updated! Would stay there again for a great time! Thank you, don't always find this staff courtesy! TOP NOTCH!

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Baseball Mom, We truly enjoyed having your entire group of Little Leaguers over the weekend for the tournaments in town. We liked to share the Wade Stadium area with all of you, and we hope that you got to catch a Huskie's Game out and some of the many sights in Duluth. Going above and beyond is something that... More 

Palm Beach Gardens, Florida
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 1 week ago

There was a group of us and we all were very pleased with both the hotel and the staff. Rooms were very clean and well maintained, the beds were comfy and there was a choice of pillow firmness. Everyone found one that worked for them. The breakfast buffet was better than I was expecting. Scrambled eggs and bacon one morning... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear CJGinFL, We were so pleased that you shared your "Happy Surprise" on Trip Advisor. We did recently undergo guest room renovations that finished up the middle of June. The pillows are a much commented on feature in the rooms being able to choose between firm and soft. We were happy to read that each individual in your group found... More 

Rochester, MN
Level Contributor
51 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an excellent stay and no complaints. The room was clean, quiet and comfortable. Although the hotel is close to I-35, we heard no interstate traffic. The continental breakfast was good and had a wide variety of choices. The staff were super friendly and helpful. This hotel is 3-4 miles away from the "action" of Downtown Duluth and Canal... More 

Was this review helpful? Yes 1
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Guests, We truly thank you for your exceptional review on Trip Advisor regarding your stay at our "Award Winning" hotel. It was great to hear that you found us more than comparible to the many hotels in the Downtown/Canal Park area. We do hope that you got to enjoy some of the beauty and sights that both Duluth and... More 

Hattiesburg, Mississippi
Level Contributor
101 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in later in the night, Katie was very friendly and helpful. We were placed in one of the newly remolded rooms. The rooms were very nice and modern looking. The rooms were also very clean The beds were okay, not the most comfortable but provided a good night's sleep. Breakfast was good and had a variety of options.... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Valued Guest, We truly appreciate that you took the time to share your experience with our Award Winning hotel on Trip Advisor. We are always welcoming feedback in helping our efforts to make improvements with our guest services and hotel. We were pleased that the beds did provide a good nights sleep. We do hope that you both got... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I chose this property as it was less expensive than the hotels on Canal Park. We were in Duluth for one night (on a Wed). The hotel is a 5 minute drive to Canal Park. My son (12) and niece (10) loved the pool -- it was larger than I was expecting. The staff is very friendly and accommodating. There... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Pleasantly Surprised, We truly appreciate your "5 STAR" Trip Advisor review regarding your recent stay at our Award Winning Hotel. We did recently undergo renovations with our guest rooms, which included all new furniture, wall fixtures, carpeting, and the addition of refrigerators and microwaves. We are very pleased that you got to enjoy some of the amenities that we... More 

New York Mills, Minnesota
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Friendly staff, clean & updated modern rooms. We stayed for 2 nights over the 4th of July for a family reunion. We never ate the breakfast because it was too many people for a smallish space, but it looked decent. We brought a small box fan so we never heard neighbors, but kids running up & down the hallways couldn't... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Chad P., We thank you for taking the time to share your experience at our "Award Winning Hotel" on Trip Advisor. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We recently underwent renovations with all of our guest rooms, and in the... More 

Dyersville, Iowa
5 of 5 stars Reviewed 4 weeks ago

We booked a room for a one night stay. We were in town to watch my son play baseball. We were greeted by a friendly staff. That was just the start of a great stay. The room was amazing, clean, and very welcoming. What impressed me was the phone call from the front desk asking if everything was satisfactory with... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Dean S., We thank you for sharing your experience with our hotel on Trip Advisor regarding your recent stay at our "Award Winning" hotel. We were pleased that you had such a welcoming and impressive stay at our hotel. Our guest rooms just underwent renovations which included all new furniture, carpeting, wall fixtures, and refrigerators and microwaves. It was... More 

Maple Grove, Minnesota
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the hotel as part of a soccer tournament and the hotel was nice enough, but even with the group rate seemed a little pricey for such a basic place. * The rooms: pretty small and basic; beds were comfortable enough, but could probably use new comforters, flat-screen tv was fine. Room was clean. Walls were thin, but... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear JohnandLin, We thank you for taking the time to leave us feedback regarding your weekend in Duluth on Trip Advisor. Although your review was positive in some areas, we do apologize that we didnt STAND OUT and give you an exceptional stay in every area. We recently finished renovations with our guest rooms giving them a facelift of all... More 

Minneapolis, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2015

We booked a room at this hotel for the 2015 Grandmas Marathon. Since our daughter decided near the end of the registration period, we were limited in what we might find for hotel accommodations during this very busy weekend. We grabbed this hotel and hoped for the best. Reading previous reviews, we were hopeful that we might find a decent... More 

Was this review helpful? Yes 1
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Guests, We appreciate you taking the time to review our hotel on Trip Advisor. I will be more than happy to share your encouraging scores and comments with our entire team as we continue to make improvements with our guest services and hotel. Grandma’s Marathon is one of the BIGGEST weekends in town, where runners from all over come... More 

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