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All 32 Duluth hotels

Comfort Inn West

2.0 of 5 Hotel   |   3900 W. Superior St., Duluth, MN 55807
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Ranked #10 of 32 Hotels in Duluth
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Tangletown Minneapolis, Minnesota
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206 reviews from our community

Traveler rating
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    9
    11
    5
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69
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23
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Other reviewers have already said it all. Great amenities, fantastic customer service, and really enjoyed our stay. Hotel experience is far above the star level. Nicely appointed rooms, great hospitality hour with complimentary soup and cash bar, large breakfast selection, and nice extra touches each step of the way. We will definitely stay here again.

Was this review helpful? Yes
Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Dear Tangletown, Thank you for such wonderful compliments! We appreciate you taking the time to write a review for us. I have shared your comments with my staff and your feedback serves as encouragement to continuously improve the quality of our services. I’m also glad to hear you enjoyed all the great amenities we offer. Thank you again for sharing... More 

Walker, Minnesota
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Price was higher than tourney director quoted due to Amsoil being in town. Otherwise, team was all in one wing & that was GREAT!!! We also had a little area to hang out where we could watch the hall & it overlooked the pool.

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you DvM199 for giving us your feedback from your recent visit. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your rate. You’re right, Duluth did just have the annual AMSOIL National Snocross event during the last weekend of November. This event does bring in over 30,000 people to the... More 

BLAINE
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Only stayed 1 night but many nights would have been a pleasant experience. Extremly clean and remodeled room. Complete with a magnifiying mirror wall mounted in the bathroom-aging eyes best friend. Bed very comfortable with clean and comfy linens. They even had a selection of soft or firmer pillows. The only very minor complaint was that for 2 people we... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you Martin S. for your spectacular review! I’m so glad you enjoyed our amenities and we have gotten many compliments regarding our pillows that we sell them to guests. We appreciate the magnifying mirror too because we have requested one in the employee washroom. We apologize for the washcloth situation and brought this up to our housekeeping department so... More 

Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Overall it is a nice place, however I didn't like that they claimed they got complaints about the the children in the pool when the very next day the lounge was packed with noisy quests. It is a clean nice place but the staff were a bit lazy at times but hey we all have our faults. I would stay... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you Renishagray for your review! We take tremendous pride in keeping a clean and welcoming hotel and it’s feedback like yours that lets us know how we are doing. Our pool and lobby area are popular places for our guests and we like to make sure that everyone enjoys them safely and comfortably. Your comment regarding our staff has... More 

Thunder Bay
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 12, 2014

This hotel is a bit out of the way. We were a little concerned because it seemed to be in a seedy area. We were pleasantly surprised went we got there. The rooms were clean. The beds comfortable. The staff very pleasant. The breakfast buffet bar good. The pool, hot tub and sauna well kept and enjoyable. There is a... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you for your informative and precise review! We make it our goal to provide top notch service to all our guests. I want to apologize regarding the two complaints you had but I’m pleased to hear you were pleasantly surprised by our clean rooms and pleasant staff. I’m happy to report that we are undergoing some fantastic renovations early... More 

La Crosse, Wisconsin
Top Contributor
87 reviews 87 reviews
81 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed October 29, 2014

I stay here about 4 times a year and have never been disappointed. The rooms and bath are always clean, beds are comfortable, and the staff is friendly and accommodating. Breakfast has a good, varied selection of items. It is an older, but very well maintained property. My only minor concern with this visit was the towels seem to be... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you for your continued business and wonderful compliments B W! We love to hear from our repeat guests on how we can improve and I have passed your comments to our housekeeping department. Exciting upgrades are coming to the Comfort Inn Bath Program–all of which are designed to enhance the guest experience with upgraded touch points from shower curtains,... More 

Grand Rapids, Minnesota
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 26, 2014

We were coming to Duluth to help a friend celebrate an occasion and didn't want to drink and drive. Although this room was pricey, it had the wet bar ands double jacuzzi, and I thought we'd spurge. There was nothing special about the room. If anything the juxtaposition of the thin small bath towels was silly! Why have this kind... More 

Was this review helpful? Yes 1
Corcoran, Minnesota, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2014

At first glance from the back.... kinda sketchy. b/c of the area. BUT very impressed when we went through the front doors. Very clean and up to date. Security guard visible at night. Good breakfast in the morning. A little bit of a wait on eggs/ saus or bacon but worth it. Everyone was very pleasant and accommodating. Beds were... More 

Was this review helpful? Yes 2
Newell, Iowa
Contributor
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

The hotel was very clean in all areas. Breakfast had usual fare. Had two kinds of waffles original and blueberry. Had a cappuccino machine and coffee On Sunday they had bacon which you do not find much which I thought was a nice touch. I always wonder when I stay here if the crime rate is high since they always... More 

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Lakeville, MN
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 30, 2014

I was greeted by friendly staff. My room and bathroom were clean and the bed and pillows comfortable. Stayed two nights and desk staff noted I did not want housekeeping in between and I wasn't bothered at all. Breakfast was good; scrambled eggs, sausage, waffles and multiple beverages. Last day, the desk staff were again very pleasant and easy to... More 

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Additional Information about Comfort Inn West

Address: 3900 W. Superior St., Duluth, MN 55807
Phone Number:
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn West 2*
Number of rooms: 81
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Also Known As:
Comfort Inn West Hotel Duluth
Comfort Inn Duluth
Duluth Comfort Inn
Hotel Style:
#9 Romantic Hotel in Duluth
#9 Family Hotel in Duluth
#11 Business Hotel in Duluth

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