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Comfort Inn West

#10 of 33 Hotels in Duluth
Certificate of Excellence
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3900 W. Superior St., Duluth, MN 55807
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217 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Dyersville, Iowa
1 review
5 of 5 stars Reviewed 3 days ago NEW

We booked a room for a one night stay. We were in town to watch my son play baseball. We were greeted by a friendly staff. That was just the start of a great stay. The room was amazing, clean, and very welcoming. What impressed me was the phone call from the front desk asking if everything was satisfactory with... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Dean S., We thank you for sharing your experience with our hotel on Trip Advisor regarding your recent stay at our "Award Winning" hotel. We were pleased that you had such a welcoming and impressive stay at our hotel. Our guest rooms just underwent renovations which included all new furniture, carpeting, wall fixtures, and refrigerators and microwaves. It was... More 

Maple Grove, Minnesota
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the hotel as part of a soccer tournament and the hotel was nice enough, but even with the group rate seemed a little pricey for such a basic place. * The rooms: pretty small and basic; beds were comfortable enough, but could probably use new comforters, flat-screen tv was fine. Room was clean. Walls were thin, but... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear JohnandLin, We thank you for taking the time to leave us feedback regarding your weekend in Duluth on Trip Advisor. Although your review was positive in some areas, we do apologize that we didnt STAND OUT and give you an exceptional stay in every area. We recently finished renovations with our guest rooms giving them a facelift of all... More 

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a room at this hotel for the 2015 Grandmas Marathon. Since our daughter decided near the end of the registration period, we were limited in what we might find for hotel accommodations during this very busy weekend. We grabbed this hotel and hoped for the best. Reading previous reviews, we were hopeful that we might find a decent... More 

Was this review helpful? Yes 1
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Guests, We appreciate you taking the time to review our hotel on Trip Advisor. I will be more than happy to share your encouraging scores and comments with our entire team as we continue to make improvements with our guest services and hotel. Grandma’s Marathon is one of the BIGGEST weekends in town, where runners from all over come... More 

Perham, Minnesota
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One year ago, my son and I drove up to this hotel, and were so put off by the outside appearance and the industrial park look of the neighborhood that we begged the manager to allow us to stay at a different hotel. What a difference a year can make. This year, the neighborhood has not changed radically but the... More 

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Wearmanyhats, We appreciate you taking the time to leave your comments regarding your stay on Trip Advisor. The comments were a pleasant surprise, and we are happy that you gave our hotel a second chance, and had such a positive outcome. Like the old saying, "never judge a book by its cover," is really a true saying. I most... More 

Bagley, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We were greeted by a very friendly staff that was more than accommodating. The room was super clean and comfortable. The morning breakfast was delicious with a nice variety. Cannot say enough good things about this hotel.

Was this review helpful? Yes
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Valued Guest, We much appreicate that you took the time to share your comments with a Trip Advisor response regarding your recent stay with our 'Award Winning" hotel. It is nice to hear that you "dont have enough good things to say about our hotel". It was great to hear that the room was "super clean and comfortable," because... More 

Sioux Falls, South Dakota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 26, 2015

My family loved everything about this hotel! The staff was friendly, room was very nice, very clean and offered a purposeful assortment of pillows (I've never seen this done, but there were 2 soft and 2 firm pillows on each bed!) the pool was great as well as the hot tub and steam sauna. Every area was clean and well... More 

Was this review helpful? Yes
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Valued Guest, We thank you for taking the time to complete a response on Trip Advisor regarding your recent stay at our hotel. We did recently finish our guest room renovations that started on March 1st, and includes all new carpeting, furniture, refrigerators and microwaves, and wall fixtures in all of our guest rooms. It is rewarding to recieve... More 

Kewaskum, WI
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 18, 2015

I don't give a 5 unless a hotel earns it. This Comfort Inn did when I stayed there with my daughter for a ski race at Spirit Mountain. We were greeted warmly. Room was spotless. Free local newspaper on Saturday morning and Sunday morning. Breakfast opened 15 minute early so we could eat before we headed out to the hill.... More 

Was this review helpful? Yes
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Valued Guest, We do appreciate that you took the time to complete a response on Trip Advisor. We thank you for the "5 STARS," that you gave our Award Winning Hotel. I will be sure to share your comments with our entire team as we continue to make improvements with our guest service and hotel. We are happy to... More 

2 reviews
5 of 5 stars Reviewed April 24, 2015 via mobile

We stayed and loved it. It is on a great location, close to the highway and lots of food options. We loved that the staff was super friendly and helpful. The rooms were nice and clean. The pool and other amenities were awesome. We would definitely stay here again.

Was this review helpful? Yes
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Justin, It was great to hear that you "stayed and loved it", and thought that we were on a great location. We hope that you got to enjoy some of the many tourist attractions that Duluth has to offer, and it was great that you got to enjoy some of the many local cuisine options. Also, thank you for... More 

Quebec, Canada
Top Contributor
111 reviews 111 reviews
89 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 16, 2015

Hotel is going under renovations, which is great. Clean and spacious room, courteous staff. Free breakfast has lots of choice. Fast and reliable wi-fi. Cons: only one restaurant nearby and noisy I-35 when on that side of hotel.

Was this review helpful? Yes 1
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear DAV2Z, We thank you for filling out a review on Trip Advisor regarding your recent stay with our hotel. We do have just one hotel in walking distance, which is a Perkins, but we also have various delivery options, along with a couple local restaurants within a mile of the hotel. "The breakfast has lots of choices", and I... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 16, 2015

Great stay! What an incredible, welcoming, helpful and wonderful stay. We stayed with a large group of people for 3 days - they made us feel like family. Very clean and easy to access from the freeway. We will stay again. The entire staff was incredible!!!

Was this review helpful? Yes
Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Hello Angie, I would like to thank you for taking the time to fill out a Trip Advisor review regarding your recent stay in Duluth. We would also like to send our appreciation to your entire group for choosing our hotel for your hockey tourney's in town. I will be happy to share your review with our team as we... More 

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