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All 32 Duluth hotels

Comfort Inn West

2.0 of 5 Hotel   |   3900 W. Superior St., Duluth, MN 55807
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Comfort Inn West
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88%
Ranked #9 of 32 hotels in Duluth
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
poohbearfan10 Oshawa, Canada
  • Overview
  • Reviews (169)
  • Photos (17)
  • Amenities
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  • Room tips (37)
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169 people have reviewed this hotel

Traveler rating
    79
    71
    6
    8
    5
See reviews for
55
59
5
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Oshawa, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently found myself in Duluth after my husband was airlifted there following a motorcycle accident in Michigan, unfortunately his accident happened the same weekend as a music festival and a huge hockey tournament, so rooms were almost impossible to find! But thanks to some good luck (a cancellation at the last minute) and Shelby, the wonderful young lady at... More

Was this review helpful? Yes
Minneapolis, Minnesota
Contributor
20 reviews 20 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed one night in room 101 before heading up the north shore. Although there was a very busy intersection road right outside our window which was quite noisy, everything else was great. Good breakfast. We also enjoyed evening nachos & drinks. You can get fitness pass to Anytime fitness which is few mins. drive, just ask reception, they are very... More

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Chassell, Michigan
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here because we had a check up for my son at a local doctor for a football injury that happened last Fall. Easy to get everywhere - we went to the Aquarium, Mall, Waterfront and Doctors all in 10 minutes or less from this location. Room and bathroom were both clean and lots of room. Slept well with... More

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn West, responded to this review

Thanks for your review! We very much appreciate and value your feedback and will share it with our team. It is always a pleasure to receive positive comments. It sounds like you had a fun-filled time while in Duluth and we're glad to hear your son is healed and ready to play ball. Thank you again for sharing your experience,... More

North Bend, Oregon
Top Contributor
92 reviews 92 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 1 week ago

easy location for road trips - right off the interstate - in kind of an industrial area tho -not scenic at all. it has a large breakfast area in the big lobby. they also have a cocktail hour which is nice with snacks. the usual breakfast fare - cereal, pastries, waffles… rooms are furnished with comfortable beds and nice linens... More

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn West, responded to this review

Thank you for taking the extra time to write a review of your stay. Your comments are appreciated and help us to provide the best stay possible to our guests in the future. It's nice to hear you were able to take advantage of our hospitality hour! It's a fun time each weekday to relax with fellow travelers and enjoy... More

Chandler
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This hotel is the best we've stayed at during our 3 week trip. That includes the Fairmont in Toronto. The value us here and the place is immaculate. Staff is very friendly and the breakfast very complete. They even had snacks last night for happy hour.

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn West, responded to this review

Wow-thank you for your review and great comments! We take pride in knowing we successfully delivered you with a great stay experience. And to hear us compared to the Fairmont is simply wonderful... Thanks again and hopefully we'll see you on your next trip! Amanda Kasie, General Manager More

Woodbury, Minnesota
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had a very strange experience here. The hotel was nice and clean and when we first got there, they welcomed us. However, I have never been welcomed without a smile. The staff at the front desk seemed angry and annoyed that we walked through the door. The maids in the hall were super friendly and one of the kitchen/breakfast... More

Was this review helpful? Yes 2
Amanda K, General Manager at Comfort Inn West, responded to this review

Thank you for your review. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. Providing our guests with a great night’s sleep is our #1 goal as a hotel and any time a noise or other disturbance is reported, we take it very seriously. You refer to the manager being... More

Sioux Falls, South Dakota
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here June 25 & 26, and were very happy with the service provided, and the cleanliness of the room. The carpet was clean, the bed was really comfortable and clean also, and we loved the "normal size" bathroom - just like being at home. What was really great was that they offered discount tickets to... More

Was this review helpful? Yes 1
Amanda K, General Manager at Comfort Inn West, responded to this review

Thank you for your review! It truly makes my day to hear that from the staff service to a clean room and to breakfast you enjoyed your stay with us. It’s great you were able to take advantage of our discount ticket program for local attractions. I hope your entire time spent in Duluth was just a good. We hope... More

Eau Claire
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I've been a regular guest at another hotel further to the west which recently changed to another franchise. My move to this location has been not been a disappointment. Very friendly people, clean rooms, very nice breakfast and Lobby areas as well. Great pool area and considerably more common areas than most hotels.

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn West, responded to this review

Thank you for taking the extra time to review our hotel! I have shared your great comments with the entire staff and they join me in thanking you. Our goal in hospitality is to provide the great things you mentioned. I hope we have earned your business and will see you on your next visit to the area. Amanda Kasie,... More

Saint Paul Park, Minnesota
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Giving this a 4 rather than a 5 due to the room's location -- right next to the stairs. As well as the noise from the hallway. The stairwell is open and peeps traipsed up and down and down and up over, and over, and over... boom! boom! boom! And then the yelling would ensue in the hallway. Guess I... More

Was this review helpful? Yes 2
Amanda K, General Manager at Comfort Inn West, responded to this review

Thank you for reviewing our hotel. I’m sorry to hear you encountered noise from guests during your stay. I agree that when the hotel is busier there can be more traffic throughout our hallways and stairs and with that, more of a chance for noise to travel. Unfortunately, due to fire code, we are not able to close them at... More

Minneapolis, Minnesota
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There were some great things about this hotel. The room was quite clean, except they forgot to wipe down the top and inside bottom of the closet unit. That may seem trivial, but there was so little storage space, that we needed to use those surfaces. The room was spacious, as was the bathroom, but there was only 1 tiny... More

Was this review helpful? Yes
Amanda K, General Manager at Comfort Inn West, responded to this review

On behalf of the entire staff, I would like to apologize that we did not meet your expectations during your stay with us. Our mission statement is to "Provide an Extraordinary Experience to Every Guest, Every Day" and we have failed to do so with you. I have shared your comments with the entire team and taken action researching each... More

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Additional Information about Comfort Inn West

Address: 3900 W. Superior St., Duluth, MN 55807
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn West 2*
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Also Known As:
Comfort Inn West Hotel Duluth
Comfort Inn Duluth
Duluth Comfort Inn

17 photos of this hotel

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Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#9 Family Hotel in Duluth #9 Romantic Hotel in Duluth #12 Business Hotel in Duluth
Hotel Class
Official Description (provided by the hotel)
The Comfort Inn West is located off I-35 at 40th Avenue West Exit, minutes from downtown Duluth, Canal Park and Spirit Mountain. Business travelers will appreciate free wireless high-speed Internet access in all rooms. Guests will enjoy, indoor pool, hot tub/sauna and deluxe continental breakfast featuring scrambled eggs and bacon! ... more   less 
Number of rooms
81

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