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Comfort Inn West

#10 of 33 Hotels in Duluth
Certificate of Excellence
2.0 of 5
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3900 W. Superior St., Duluth, MN 55807
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Choice Privileges Points
Comfort Inn West
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Ranked #10 of 33 Hotels in Duluth
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
timskumwi Kewaskum, WI
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211 reviews from our community

Traveler rating
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    9
    11
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kewaskum, WI
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I don't give a 5 unless a hotel earns it. This Comfort Inn did when I stayed there with my daughter for a ski race at Spirit Mountain. We were greeted warmly. Room was spotless. Free local newspaper on Saturday morning and Sunday morning. Breakfast opened 15 minute early so we could eat before we headed out to the hill.... More 

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2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed and loved it. It is on a great location, close to the highway and lots of food options. We loved that the staff was super friendly and helpful. The rooms were nice and clean. The pool and other amenities were awesome. We would definitely stay here again.

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear Justin, It was great to hear that you "stayed and loved it", and thought that we were on a great location. We hope that you got to enjoy some of the many tourist attractions that Duluth has to offer, and it was great that you got to enjoy some of the many local cuisine options. Also, thank you for... More 

Quebec, Canada
Top Contributor
93 reviews 93 reviews
77 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 16, 2015

Hotel is going under renovations, which is great. Clean and spacious room, courteous staff. Free breakfast has lots of choice. Fast and reliable wi-fi. Cons: only one restaurant nearby and noisy I-35 when on that side of hotel.

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Dear DAV2Z, We thank you for filling out a review on Trip Advisor regarding your recent stay with our hotel. We do have just one hotel in walking distance, which is a Perkins, but we also have various delivery options, along with a couple local restaurants within a mile of the hotel. "The breakfast has lots of choices", and I... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 16, 2015

Great stay! What an incredible, welcoming, helpful and wonderful stay. We stayed with a large group of people for 3 days - they made us feel like family. Very clean and easy to access from the freeway. We will stay again. The entire staff was incredible!!!

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Amanda K, Guest Relations Manager at Comfort Inn West, responded to this review

Hello Angie, I would like to thank you for taking the time to fill out a Trip Advisor review regarding your recent stay in Duluth. We would also like to send our appreciation to your entire group for choosing our hotel for your hockey tourney's in town. I will be happy to share your review with our team as we... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 5, 2015

We stayed here for a hockey tournament. The front desk staff was very friendly at check in. The rooms were nice but are a typical hotel room, nothing "Wow!" But nice. There were at least 20 families from our association staying here as we had 4 teams playing in town. We kind of took over the second floor and pool... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We'll be starting our renovation plans soon and completing some updates to our rooms, which will include... More 

Sioux Falls
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 18, 2015

This is a wonderful place spend a night, weekend or even longer.The staff at this location was phenomenal and the facilities were top notch. We were identified as Choice members and thanked for our continued loyalty and in many other ways, warmly welcomed. The breakfast area was clean and the food was hot and tasty. Thanks for a wonderful stay.

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Dear Valued Guest, Thank you for your kind words in your review! We certainly value our guest's feedback and to hear such nice compliments even makes it better. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay and visit to Duluth. We are look forward to providing you the... More 

Minneapolis, Minnesota
Contributor
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 19, 2014

Other reviewers have already said it all. Great amenities, fantastic customer service, and really enjoyed our stay. Hotel experience is far above the star level. Nicely appointed rooms, great hospitality hour with complimentary soup and cash bar, large breakfast selection, and nice extra touches each step of the way. We will definitely stay here again.

Was this review helpful? Yes
Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Dear Tangletown, Thank you for such wonderful compliments! We appreciate you taking the time to write a review for us. I have shared your comments with my staff and your feedback serves as encouragement to continuously improve the quality of our services. I’m also glad to hear you enjoyed all the great amenities we offer. Thank you again for sharing... More 

Walker, Minnesota
2 reviews
4 of 5 stars Reviewed December 12, 2014 via mobile

Price was higher than tourney director quoted due to Amsoil being in town. Otherwise, team was all in one wing & that was GREAT!!! We also had a little area to hang out where we could watch the hall & it overlooked the pool.

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you DvM199 for giving us your feedback from your recent visit. On behalf of our entire team, I would like to apologize for failing to exceed your expectations regarding your rate. You’re right, Duluth did just have the annual AMSOIL National Snocross event during the last weekend of November. This event does bring in over 30,000 people to the... More 

BLAINE
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 9, 2014

Only stayed 1 night but many nights would have been a pleasant experience. Extremly clean and remodeled room. Complete with a magnifiying mirror wall mounted in the bathroom-aging eyes best friend. Bed very comfortable with clean and comfy linens. They even had a selection of soft or firmer pillows. The only very minor complaint was that for 2 people we... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you Martin S. for your spectacular review! I’m so glad you enjoyed our amenities and we have gotten many compliments regarding our pillows that we sell them to guests. We appreciate the magnifying mirror too because we have requested one in the employee washroom. We apologize for the washcloth situation and brought this up to our housekeeping department so... More 

Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed November 24, 2014 via mobile

Overall it is a nice place, however I didn't like that they claimed they got complaints about the the children in the pool when the very next day the lounge was packed with noisy quests. It is a clean nice place but the staff were a bit lazy at times but hey we all have our faults. I would stay... More 

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Amanda K, Front Office Manager at Comfort Inn West, responded to this review

Thank you Renishagray for your review! We take tremendous pride in keeping a clean and welcoming hotel and it’s feedback like yours that lets us know how we are doing. Our pool and lobby area are popular places for our guests and we like to make sure that everyone enjoys them safely and comfortably. Your comment regarding our staff has... More 

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