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All 32 Duluth hotels

BEST WESTERN Downtown Motel

2.0 of 5 Hotel   |   131 West Second Street, Duluth, MN 55802
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49%
Ranked #21 of 32 hotels in Duluth
A recent review
4 of 5 stars Reviewed September 12, 2011
sstarlz Madison, WI
  • Reviews (117)
  • Photos (21)
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  • Room tips (16)
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117 people have reviewed this hotel

Traveler rating
    22
    33
    31
    15
    16
See reviews for
25
33
16
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
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English first
There are newer reviews for BEST WESTERN Downtown Motel
See the most recent reviews
Madison, WI
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2011

While an old motel, it was clean, quiet and the staff was very helpful. It is within walking distance to Canal Park, where there are many restaurants and attractions.

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

I'm glad you were happy with your choice to stay with us - thank you for taking the time to post your comments. I will share your review with the rest of our team, as we all really appreciate the positive recognition of our work here. I hope we can serve you here again. More

Fort Frances, Canada
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 29, 2011 via mobile

For the single traveller or backpacker hiking through the area, this is an ideal motel to stay at. It's right in the centre of downtown, and there is easy access to Duluth Transit, and about four blocks from the Skyline Shuttle (minibus to Mpls./St. Paul). The YMCA is 2 blocks away, as is Canal Park and lots of restaurants. The... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

I'm so glad you found us and enjoyed your stay enough to write about it, thank you . I remember the security, simplicity and cameraderie of hostel stays and really like your comparison. Please let us know when you will be back so we can welcome you in person. More

MN
Top Contributor
52 reviews 52 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed August 9, 2011

We were going to town for a concert, and wanted to turn it into a mini-vacation with our adult daughters, so decided to stay overnight. Knowing how hard it can be to find rooms in Duluth on summer weekends, we reserved this one months ahead of time. It was an older "motor court" type 2-story brick motel with a tiny... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for staying with us and posting your comments. I'm sorry you were unhappy with the price and welcome the opportunity to make this right, if you want to contact me directly. Reno is terrific, and I'm glad you were pleased with the service you received here. More

Chicago, Illinois
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2011

I stayed at the Best Western on a whim passing through town. I hadn't planned on staying in Duluth, so I was thrilled when I found how affordable the Best Western was (I've stayed a couple blocks away before and paid almost twice as much). The property had a certain charm to it--its not flashy, and there isn't a pool..but... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thanks for giving us a chance and for writing your review. I’m so glad you enjoyed your time here and will share your comments with the rest of our team. We look forward to serving you again the next time you are here, or just passing through. More

Madison, Wisconsin
Top Contributor
104 reviews 104 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed July 19, 2011

This hotel is nothing special but it has new beds, bedding, and carpet (which was just laid on top of the old stuff). The bathrooms were not renovated but they were fine. Breakfast was cold cereal, toast, donuts, and french toast and sausage. You can easily walk anywhere touristy - Fitger's, Canal Park, etc. The rate was high in our... More

Was this review helpful? Yes 1
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for your review. Duluth has become a popular place, especially in the summer, and even more so during major events, like the Maritime Festival. We’re glad you were able to stay so close to the action, and hope you will consider being a guest here again, the next time you are in town. More

Minnesota
Top Contributor
66 reviews 66 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed June 26, 2011

Is easy to find. Close to canal park. Good free breakfast. All in all a good deal. I have stayed here several times. Just don't stay in a room next to the ice machine.(It was really loud)

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thanks for writing & posting your review – making & keeping loyal guests like you happy is very important to us. We hope to replace that ice machine with a quieter one by the end of the year – hopefully it will be installed when you visit us again. More

Thunder Bay, Canada
2 reviews
4 of 5 stars Reviewed March 3, 2011

This was a discounted winter trip and well worth the money. The room was very clean, heater a little noisy but cancelled out any street noise. The staff was very welcoming and helpful. Needs additional ice machine in the opposite corner of the complex.

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for sharing your comments about our hotel. We are glad you found the service and accommodations to be a good value and we are planning on adding another ice machine to the property this summer. Please let us know when you will be back so we can thank you in person. More

Duluth, Minnesota
1 review
1 of 5 stars Reviewed March 1, 2011

When i drove into the parking lot I had a bad feeling,when i entered my room I noticed the bad smell. The wall paper was peeling the carpet was stained but the most disgusting thing was the ANIMAL HAIR ON THE BEDSPREAD. The heater had more dust in it and on it than I would think possible. I have stayed... More

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for submitting your review of our hotel. We are very sorry that you found the accommodations and service not up to our usual high standards. We will use your experience in discussion and training as we strive to provide excellent service and accommodations to every guest. We are in the process of upgrading many of our rooms, and... More

alabama
2 reviews
3 of 5 stars Reviewed November 1, 2010

Location to downtown was good, but not close enough to walk. Driving was easy though. the area felt safe.

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for your comments about our hotel. We are located only two blocks ‘above’ Superior Street, which is the main street in downtown Duluth, and just six blocks walking distance from the Canal Park waterfront area. We are glad you and your friends enjoyed your visit, and we hope you will be back again soon. More

Bloomington, Minnesota
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 21, 2010

While going to our room (Room 245), I immediately noticed the smell of smoke throughout the hall way. At that moment, I realized the housekeeping and updating of this hotel was severely lacking. Shortly after being in the room, we realized that the sink in the bathroom was clogged. If those were the only complaints, I would have chalked it... More

Was this review helpful? Yes 3
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Thank you for your comments about your recent stay at the Best Western Downtown. I am very disappointed to hear of your experience at our hotel. Please accept my sincere apology. You are right that bed bugs are getting more common, and we want you to know that we follow strict protocol if situations like this occur. Thank you again... More

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Additional Information about BEST WESTERN Downtown Motel

Address: 131 West Second Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Downtown Motel 2*
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Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Class
Number of rooms
45

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