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The Downtown Duluth Motel

131 West Second Street, Duluth, MN 55802 (Formerly Best Western)
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The Downtown Duluth Motel
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The Downtown Duluth Motel
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201 reviews from our community

Traveler rating
    43
    56
    50
    28
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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    (201)
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    (64)
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    (44)
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Glasgow, United Kingdom
Top Contributor
56 reviews 56 reviews
43 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is a typical motel the area isn't great but location is. Breakfast is terrible no hot coffee in the three days we stayed and on the last day there wasn't even any bread for toast so no breakfast . The room had an odour and wasn't the best I would say typical for the area . I feel it... More 

Was this review helpful? Yes
New York City, New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I picked this hotel primarily based on location. As it turned out the weather was so lousy that I didn't do a lot of exploring on foot, but the downtown location is a good one. On the other hand, Duluth is spread out enough that you're likely to be driving anyway. The room was large and clean. The staff was... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear MNPhred, Thanks for staying with us and posting your comments and rating. I'm glad that we met your lodging needs and appreciate your compliments. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Walla Walla, Washington
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Downtown Duluth Motel was a great choice for me. It was close to the DECC. I was able to leave my car parked the entire visit. Just a short walk to the nearest sky walk got me any place I needed to go.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear workman34, Thanks for posting your great comments and 5 star rating. We are glad you were happy with your decision to stay with us and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

We did not expect such a nice room wrapped in an older looking exterior! The rooms are snug and comfortable and the bathroom was clean and modern. LOL we never even turned on the TV, just used the Wifi!

Review collected in partnership with this hotel

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KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear 410kennethl, Thank you for making your very first TA review about your recent stay with us. We're glad you like what and how we do things here and are and really appreciate your business. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Ontario
2 reviews
4 of 5 stars Reviewed 1 week ago

This property was formerly know as "The Downtown Best Western". In the past (going back at least 20 years) we had stayed at this location many times. It was a convenient downtown motel with good rates and a pleasant staff. However, it was getting a bit "tired" and needed a definite "facelift". We have not booked accommodations here for several... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear bobbyvn, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Crystal
1 review
5 of 5 stars Reviewed 1 week ago

I decided to stay at The Downtown Duluth Motel for one night, on short notice. The main requirement is that I had to be able to walk to Canal Park. I am glad I picked this hotel! My room was clean and spacious, even the bed was comfortable! I was able to park in a space right outside my room,... More 

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KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear jeffrey977, Thanks for staying with us and posting your great review. As they say in the hotel business - "It's Location, Location, Location!!!" and I'm glad you like ours. We appreciate your business and your compliments, and Dan has asked me to pass on his personal thanks for picking him out as performing so well. We look forward to... More 

west chicago
1 review
5 of 5 stars Reviewed 2 weeks ago

genuine staff. excellent room. Great value. Only wish O had lityle cash for tip. Gentleman at desk easily directed me to local burger spot to eat dinner and watch hocky game. Also suggested couple must see spots if only staying overnight.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear lawrenceo152, Thank you for taking the time to write and submit your review of our hotel. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your compliments and look forward to welcoming you back on a future visit. Sincerely,... More 

Chanhassen, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

The Downtown Duluth Motel is a convenient and very nice place to stay, with friendly staff, clean room, TV, iron, and hair dryer and mini frig. The room is quiet, but room heat is from the air conditioning unit and sounds the same. At the lobby and surrounded 3 sides by windows, the breakfast is simple – oatmeal, cereal, donuts,... More 

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KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Hasty1, Thank you for making your very first TA review about your recent stay with us. We know you have a lot of hotels to choose from and really appreciate your business. We're glad you like what and how we do things here and are happy to hear that you found us to be a good value. I hope... More 

Moorhead
2 reviews
3 of 5 stars Reviewed 4 weeks ago

It's ok. Be sure to check out the room before you settle in for the night. When we stayed there, we discovered there was no shampoo and no conditioner. The one blanket on the bed was paper thin. Could have used another. The heat source is an AC unit mounted in the wall near the ceiling. We all know heat... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Mike L, Thanks for staying with us and posting your comments. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and apologize that this was not the case with you. I will use your review in discussions and training to improve our operation so this does not recur. I hope... More 

Caro, Michigan
2 reviews
2 of 5 stars Reviewed April 21, 2015

I was so upset with the fact we didn't get good sleep! Our room was adjoining the laundry room and we both awoke to the washer spinning out at 1 a.m. and then continued to run throughout the night....

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Scott T, I am truly sorry for the noise from the laundry room and apologize for the disturbance and discomfort you experienced here. We want to provide all our guests with a clean and comfortable stay and take it very seriously when we learn of a guest's disappointment, such as yours. We's like a chance to discuss this further... More 

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