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The Downtown Duluth Motel

131 West Second Street, Duluth, MN 55802 (Formerly Best Western)
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The Downtown Duluth Motel
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The Downtown Duluth Motel
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181 reviews from our community

Traveler rating
    35
    53
    47
    24
    22
See reviews for
34
61
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22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (181)
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    (44)
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Coon Rapids, Minnesota
1 review
5 of 5 stars Reviewed 2 days ago NEW

nice quiet place to sleep and close to most things downtown easy to walk too everything was great for me nice king size bed parking was good need to shorten this review was there 10 hours and slept most of it thanks

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Jamie H, Thanks for staying with us and posting your great review! I'm glad you were happy with the service and accommodations we provided and hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Onalaska
1 review
4 of 5 stars Reviewed 2 days ago NEW

great location and value stayed there for the car show for years when it was best western and will stay for many more years the only down fall i had was the pillows were to puffy and its close to the decc.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Jamie H, Thank you very much for your loyalty and patronage over the years. Making and keeping good relationships with our guests is very important to us and we are always happy to receive feedback on how well we are doing our jobs, and what we can do to make things better. We value your business and look forward... More 

Pequot Lakes, Minnesota
1 review
4 of 5 stars Reviewed 2 days ago NEW

We went to a car show & wanted a place close by and not expensive, got both, room was nice & clean, wifi worked, beds were comfortable. We would recommend it and would stay again. Didn't even know that breakfast was included so it was a nice surprise. Thanks again

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Deborah M, Thanks for staying with us and posting your nice comments and 4 star rating. I'm glad you found us to be a good value and that we met your lodging needs. We appreciate your recommendation and hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

River Falls, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

Really good motel, very clean, great location. The only issue is the wifi that keeps loging out. Other than that I would totally recomend it! The staff is super nice also, and the continental breakfast too.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Ariane S, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I'm sorry about the internet and apologize for any frustration or inconvenience you experienced. I hope you will let us serve you... More 

Minneapolis
1 review
4 of 5 stars Reviewed 1 week ago

Check in time is flexible and staff is very friendly. We were late for any breakfast but they let us take what was left. Cleaning services were very nice. We had a lot of space for the 2 of us. Thanks

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Mandy D, Thanks so much for posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

L'Anse, Michigan
1 review
4 of 5 stars Reviewed 1 week ago

The Room was way better then I expected for the price. The only complaint I really had was on the parking. I ended up having to park in the back away from my room because there was no space to park in the front.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Jolene D, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Minneapolis, Minnesota
1 review
3 of 5 stars Reviewed 1 week ago

We reserved last minute for a quick night in Duluth on our way up the north shore. Hotel was in a good location, lots of restaurants & shops nearby. Very clean for the price. Would stay again if looking for an affordable hotel in good downtown location.

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Lindsay C, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate you and that you were pleased with the service and accommodations here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Plattsmouth, Nebraska
1 review
5 of 5 stars Reviewed 1 week ago

I have been to Duluth many times and this time I had to pay for the room. The price was very reasonable and it was exactly what we needed. The breakfast in the morning was very nice and the staff were great!

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Makenna P, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Fargo, North Dakota
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

I had read other reviews of this hotel about the rooms being small, but it's a hotel, so I wasn't expecting too much space. We checked in and we found our room to be of adequate size and it was clean and comfortable. I think the only drawback was the noise from the street, but hey, you're downtown. The location... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear nordicsweetie, Thank you for posting your review about your recent stay with us. We know you have a lot of hotels to choose from and really appreciate your business. We're glad you like what and how we do things here and are happy to hear that you'll be staying with us again. We look forward to welcoming you back... More 

1 review
3 of 5 stars Reviewed 1 week ago

I've stayed at Best Western Downtown several times in recent years and this was my first with the new owner. First thing I noticed was our check-in gal was less than friendly and did not explain any details for vending machines, ice machine, even though I knew where they were,and did not say anything about breakfast details. As soon as... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at The Downtown Duluth Motel, responded to this review

Dear Mary J, Thank you for your many visits and for posting your candid comments.We are still owned and operated by the same people, we have only left the Best Western family of hotels. I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of... More 

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