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All 31 Duluth hotels

BEST WESTERN Downtown Motel

131 West Second Street, Duluth, MN 55802
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48%
Ranked #21 of 31 hotels in Duluth
A recent review
5 of 5 stars reviewed 2 weeks ago
Fred R walker, United States
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103 people have reviewed this hotel

Traveler rating
    19
    27
    28
    13
    16
See reviews for
22
27
16
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • French first
  • Any
English first
walker, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The Best Western Downtown Duluth offers the most value for your money and the caring staff goes out of their way to insure your comfort. The room was great and roomy with comfortable bedding. Only thing missing form room was the ability to use a microwave but there is one in the lobby for use.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Fred R, Thanks so much for sharing your nice comments about your recent stay with us. I'm glad we exceeded your expectations and that you found us to be a good value. We value your business and appreciate your recognition of jobs well done by our team. I hope you will be our guest again. Sincerely, Ken Jacobs Guest... More

Duluth, United States
1 review
2 of 5 stars Reviewed March 9, 2014

vvOur room was right next to an entrance door that continuously slammed through the evening, night and morning. The room was clean though very small and on a busy street. We got no sleep with all of the door slamming and stair stomping. The free breakfast was good, with french toast and sausage. If you can manage to get a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Christine R, Thanks for posting comments about your recent stay with us. I am truly sorry you were unable to sleep due to noise and offer my sincere apologies. We value your business and your input and appreciate your positive remarks. We'd like to make this up to you and hope you will contact us via kenjacobs@zmchotels.com so we... More

Chicago
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 2, 2014

Duluth, MN in February is frozen. Lake Superior is covered in ice as are the city streets and the hotel parking lot. The hotel rooms are dated but clean and most important well heated when it is -20 F. At breakfast, the coffee was hot and hearty and food offerings varied enough for most travelers.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear RaymondCChicago, Thanks for posting your positive review about your recent stay with us. Guest safety and comfort are our top priorities and we work hard to make sure our guests are happy during their stay with us. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

remere, United States
1 review
4 of 5 stars Reviewed February 20, 2014

This hotel is a great value if you want to stay in downtown Duluth. The rooms are clean, the staff are friendly and helpful and the price was cheap. There is off street parking and that is very hard to come by in downtown Duluth. If you are in Duluth and are looking for the best value for a clean... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Bradley J, Thank you for making the time to write and submit a review of our hotel. It's guests like you who make our jobs keeping the hotel at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you again on your next visit. Sincerely, Ken Jacobs Guest Relations Manager More

Duluth, United States
1 review
4 of 5 stars Reviewed February 10, 2014

This is a good, clean, basic hotel in the heart of downtown Duluth, Minnesota. I am very appreciative to have a pet-friendly accommodation option to choose from when planning a fun weekend with friends. Very close to shopping and dining options as well as an excellent local theatre company.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Pamela S, Thanks for choosing our hotel and sharing your review. It's fun for us, too, when guests bring their pets and we get to know them during their visit. I hope we can welcome you back and serve you here again soon. Sincerely, Ken Jacobs Guest Relations Manager More

Loveland, Colorado
1 review
4 of 5 stars Reviewed January 30, 2014

For a very reasonable price I got clean, decent room that while definitely dated, but comfortable. The staff was very friendly and helpful. Being right downtown I was within walking distance to pretty much everything. So while it needs some updating it's a good place to stay and I would certainly stay again.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Kristina H, Thanks for sharing your comments about your recent stay with us. I'm glad you like what and how we do things here and hope we can serve you again the next time you are in Duluth. Sincerely, Ken Jacobs Guest Relations Manager More

Thunder Bay, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2014

If your looking for a place to just crash for the night and be close to downtown then this place is great for the price. Stayed here on a Sat last Oct with some friends on our way to Minni. Our room was basic but clean, front desk staff were super. We arrived late at night, the main parking was... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear LiVs_2_TraVeL, Thanks for choosing our hotel and sharing your great review. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I appreciate your comments about our parking lot and want you to know we are looking at various options to make it better.... More

2 reviews
5 of 5 stars Reviewed December 8, 2013

This is the third year in a row we stayed at this motel so we can do some Christmas shopping in Duluth. Very clean, very friendly and helpful staff. Hot continental breakfast and free WiFi. Only downer was the weather was -30 below and couldn't get to see the Bentley Parade of Lights again. We will be booking there again... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear JST304, Thanks so much for your loyalty and lovely review. I am so glad you know you can count on us for a comfortable stay, with the best in accommodations and service. We love welcoming you back and look forward to seeing you again soon. Sincerely, Ken Jacobs Guest Relations Manager More

thunder bay, Canada
1 review
5 of 5 stars Reviewed November 30, 2013

Due the excellent staff and the hotel itself our stay was memorable and will in the future return and recomend to family and friends with great confidence.The location was easily accesable and very close to all the places which our group wanted to visit and venture to see.

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Lorie O, Thank you very much for staying with us and posting your comments and 5 star rating. We value all guest feedback and really appreciate your recognition of jobs well done by our team, and your recommendation. I'm glad you were happy with the service and accommodations we provide and hope you will let us serve you here... More

Grand Rapids
2 reviews
3 of 5 stars Reviewed November 25, 2013

Front desk was pleasant and helpful...room was worth the price....pretty good breakfast...parking lot is small for larger vehicles....bed was very comfortable and the only issue for someone might be is there was no fridge....close to airport so if flying in only 10 minutes away

Review collected in partnership with Best Western

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review

Dear Charles L, Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your feedback. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations Manager More

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Additional Information about BEST WESTERN Downtown Motel

Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth
Address: 131 West Second Street, Duluth, MN 55802
Phone Number:
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #21 of 31 hotels in Duluth
Price Range (Based on Average Rates): $
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