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Edgewater Hotel & Waterpark

3.5 of 5 2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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Edgewater Hotel & Waterpark
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391 reviews from our community

Traveler rating
    146
    123
    60
    38
    24
See reviews for
258
25
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Edgewater Hotel & Waterpark
See the most recent reviews
New Richmond, Wisconsin, United States
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 9, 2013

The overnight stay and play at the water park were just what we needed after camping. The two bedroom suite accommodated our family of six very well. We felt it was a good value with six passes to the water facility, sleeping for six, two tokens for 'buy one, get one free' drinks and breakfast, too. I don't think it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear RitaK, Thanks for staying with us and posting your nice comments and 5 star rating. I'm glad you found us to be a good value and that we met the needs of you and your family. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations Manager Edgewater Hotel & Waterpark More 

South Saint Paul, Minnesota
Contributor
18 reviews 18 reviews
13 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 8, 2013

My 4 year old son and I took two trips up over a two week period in May, the first was using the wonderful deal w/ Groupon and he had so much fun we came up again two weeks later (this was also he and I's 6th trip up in 12 months). He loves it, we always go off-season and... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear hoff0095, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. Its guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look... More 

1 review
2 of 5 stars Reviewed July 7, 2013 via mobile

my family got a room when we cane up to duluth to see family. the room was cleaned horribly I had to clean up coffee when my husband and I dont even drink coffee. the room smelled stale and the staff basically made me feel like they cld care less if I enjoyed my stay there or not.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear greatfaith, I am truly sorry to learn of your disappointment with us during your recent stay and apologize for the discomfort and poor service you experienced here. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. We appreciate your business and would like... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2013 via mobile

We decided to head to Duluth last minute for the 4th of July. We looked online and found this hotel because of the limited availability for rooms this was our only option. I was reluctant based on some of the other reviews that this may not be a good hotel but didn't have a choice. I have to say I... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Trish L, Thank you for making the time to write and submit your great review of our hotel. It is guests like you who make our jobs of providing the highest standards of cleanliness, service and facilities very rewarding. I'm glad we exceeded your expectations and appreciate your understanding and perspective. We do have a complimentary shuttle service for... More 

Saint Paul, Minnesota
Senior Contributor
42 reviews 42 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 4, 2013

My wife and I spent 1 night up in this hotel for a wedding we had to attend. The hotel was fine for the night, but I don't think we'd stay there again. The room was very basic, walls felt paper-thin, and the amenities were pretty lacking. I guess if we had gone to the water park we would have... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear MJN123, Thanks for staying with us and sharing your candid comments. I'm sorry you were unhappy with the accommodations we provide, and offer my apologies. The only way we can improve is with honest and timely feedback from valued guests like you. I hope you will consider giving us another chance to serve you the next time you are... More 

MN
1 review
5 of 5 stars Reviewed July 3, 2013

This is a great family place! The rooms are nice and clean, friendly staff, and there's so much to do for everyone. The arcade is a little small, but the water park definitely makes up for it. They even offer a complimentary breakfast, which is a great money saver,too. I highly recommend this place for families!

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 27, 2013 via mobile

Amazing staff! Amazing cleanness!!! Highly recommend!!!! The waterpark us amazing for night after being out in Duluth very fun and great for kids nice arcade! Comfortable beds nice rooms!!!! Awesome staff very nice!!!!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Thanks for staying with us and sharing your excellent comments. It's always nice to receive positive guest feedback and we really appreciate your recognition of jobs well done by our team. I hope we can serve you here again. More 

Wannaska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2013

We stayed here as a family vacation/mommy runs Grandma's Marathon weekend. Everyone had a blast and all the little extras for the runners was great. I loved that we ran right by the property so my husband didn't have to load up all the little ones and haul them to some point on the course. The shuttles to and from... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Thank you for staying with us and posting your nice review. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. It's always nice to receive compliments from happy guests, and I will share your remarks with the rest of our team here. It's guests like you who validate our efforts and we... More 

United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 24, 2013

Stayed here before running Grandmas. I felt like they really catered to the runners, which was nice. They had a spiral binder with race information - a first for me and I've done a lot of races. A bus picked us up from the hotel to take us to the start line which was super convenient. Plus the hotel arranged... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Thanks for choosing to stay with us during Grandma's weekend, which is probably the funnest time of of the year for us. Everyone is so upbeat and excited, we really enjoy being part of the festivities, even if we can't run the race. I'm glad we exceeded your expectations and hope we can serve you here again. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 23, 2013

Our room smelt like stale cigarettes and had cobwebs on the inside of the windows. The price is extremely high for how run down the hotel is. We also found the staff to be very young, unprofessional, and inexperienced. I would never go back to this hotel again or recommend it to anyone.

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

I am truly sorry to learn of your disappointment with us during your recent stay and apologize for the discomfort you experienced here. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. We would like to learn more details and hope you will contact... More 

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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
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Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn
Hotel Style:
#13 Business Hotel in Duluth

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