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Edgewater Hotel & Waterpark

2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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441 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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  • English first
  • Swedish first
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    (441)
  • Mar-May only
    (123)
  • Jun-Aug only
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There are newer reviews for Edgewater Hotel & Waterpark
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

Our family reviewed and expressed their opinion on this hotel for most of our 21/2 hour drive home. Pros- Room for 6 was surprisingly clean and well stocked. 2 Tv's Staff was pleasant, friendly & spoke English Easy access to waterpark from our room Quick check in and check out Cement Walk Over bridge down to lake shore on North... More 

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear MChiBeaumont, Thank you for taking the time to write and post your detailed review. I am truly sorry for any frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it... More 

Saint Joseph
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stay here every year during the Memorial wk. It's the only time we can get away before the hectic summer things happen. Very nice place, we stay in Tiki Tower, balcony, looking out towards Lake. You can see the grain and ore boats come by, nice pictures are taken during this time. Lake walk starts right across the highway,... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Vernon V, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We look forward to welcoming you back and thanking you in person the next time you are here. Sincerely,... More 

1 review
4 of 5 stars Reviewed 4 weeks ago

After reading a few of the reviews here, I was a bit concerned about what our experience would be. I was pleasantly surprised, from beginning to end. The check-in process was quick, as there were so many staff present. They took the time to provide tons of information and answer any questions. There were a couple of occasions in which... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Corey S, Thanks for taking the time to write and post your nice review about your recent stay with us. Pleasant surprises are the only kind of surprises to have when traveling and I'm glad we exceeded your expectations. I hope you will be our guest again. Sincerely, Ken Jacobs Guest Relations More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

This water park is extremely small. They do not watch who comes in or out. Dirty small locker rooms. Only 2 slides. Tiny lazy river. Kiddy park. Vortex pool with small regular pool attached. That's it. Oh and small hot tub. Food is available. Not many spots to sit. I would never pay to go to this wayerpark. It was... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear nljtravel, I am truly sorry to learn of your disappointment with us during your recent visit and apologize for any discomfort you experienced here. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. I hope you continue to enjoy Duluth during your future... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 20, 2015

Water park is a blast for adults and kids. My kids really enjoyed it. The room was fine. It was clean. The breakfast isn't worth the price for what you get. Was happy to receive the BOGO free drinks at the bar and free arcade play. Overall , a good stay!

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Crystal B, Thanks for posting your nice comments about your recent stay with us. I'm glad you and your family enjoyed the waterpark, and that you were happy with your room and other amenities. I hope we can serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Central MN
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 19, 2015

Stayed here for a night on our way through to state park for rock climbing on north shore of Superior. This was not my favorite hotel. Very run-down, shabby room. Water park is same/very similar as one in Alexandria/Arrowwood. Nothing special. Kind of a family tourist trap. We checked out very early the next morning. We usually stay @ Inn... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear billnathutch, Thanks for posting your candid comments about our hotel. I'm sorry that you were not happy with your room and the waterpark and offer my apologies for any disappointment or discomfort you experienced. I hope you will consider giving us the opportunity to regain your trust on the future visit. Sincerely, Ken Jacob Guest Relations More 

1 review
5 of 5 stars Reviewed May 18, 2015

This was a very nice hotel. My husband and i went there for a weekend getaway. we would probably not go back if it were just the two of us but if i were to bring younger family members we would definitely go back. The rooms were a little out dated as well. but overall nice place and when we... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear brianna b, Thanks for staying with us and posting your nice review and 5 star rating. I'm glad you and your husband were able to relax and enjoy yourselves here, and we look forward to welcoming you back with your family and serving you again. Sincerely, Ken Jacobs Guest Relations More 

Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 21, 2015

We had a great stay at the Edgewater! I booked through Groupon and it was flawless. Great location! The kids loved swimming in the waterpark! Our room overlooked the pool (4th floor) and we couldn't hear anything which was nice! Room was super clean and it was great to have a mini fridge

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Alyssa F, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in facilities, amenities, service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Fridley, Minnesota, USA
1 review
4 of 5 stars Reviewed April 21, 2015 via mobile

We had a great stay at the edge - loved our view of Lake Superior and my 3 & 1yr loved the Waterpark (very attentive lifeguards). The room was clean and we enjoyed the 2 room suite for putting young kids down in a separate room. The staff were extremely friendly and helpful and we had a great time. Breakfast... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear JamieClaryn, Thank you very much for choosing our hotel and posting your nice review and rating about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

Grand Marais, MN
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 20, 2015 via mobile

I have noticed that the hotel has been in a downward slide. My recent visit was awful. We had been looking forward to going to the water park and I booked the hotel two weeks prior. When I finally got to the front desk they told me they did not have my reservation and that they were fully booked. This... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear theandermans. Thank you for making the effort to share your thoughts with us. We value you as a guest, and I do want you to know that your concerns are our concerns! We will keep your comments in mind as we improve our operation. Please stay with us again so that we can demonstrate our commitment to your comfort.... More 

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Amenities (67)
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Double Queen Standard Room Tiki Tower (43)
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Pool (21)
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Studio Suite Tiki Tower (44)
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The Hotel (47)
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Two Room Suite Lake View (59)
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Waterpark View Suite Tiki Tower (43)

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