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Edgewater Hotel & Waterpark

3.5 of 5 2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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Edgewater Hotel & Waterpark
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403 reviews from our community

Traveler rating
    150
    125
    62
    40
    26
See reviews for
265
26
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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Rochester, Minnesota
1 review
1 of 5 stars Reviewed yesterday NEW

Check in time was 3 pm, room was not ready until 4:15, was suppose to have a room with a balcony but instead was given a room in the basement with a patio(where all the mechanical/maintenance/housekeeping stuff is). The door to the patio is not properly sealed, cold air blowing in all night and the paper thin blankets did not... More 

Was this review helpful? Yes
Viginia Minnesota
2 reviews
5 of 5 stars Reviewed yesterday NEW

Have to have surgery at 5:30am so I came here cause they give you a discount if your having surgery. Room was very clean front desk was very nice an helpful an friendly. I'd definitely come back here again. Next time I hope to use the water park with my kids.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Sweetraym, Thanks for choosing our hotel and posting comments about your stay with us. We endeavor to give all our guests excellent service and accommodations and we appreciate your compliments. I hope your surgery went well, and that you will be able to relax and enjoy yourself more the next time you are here. Sincerely, Ken Jacobs Guest Relations More 

1 review
2 of 5 stars Reviewed 2 days ago NEW

We stayed in what seemed to be a "newer" room....and the housekeeping was mediocre at best (we had to put our own garbage bags in the bins, didn't give us a fresh bathmat, just took the used one out, didn't vacuum well, if at all, etc). CRAZY noisy in the hallways. Heating system wouldn't heat the back bedroom if the... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear JamieLynne8, Thank you for staying with us and posting your comments. I'm sorry you were unhappy with our property and bedding and hope you will accept my sincere apologies for any discomfort or inconvenience you experienced here. We value your feedback and take it very seriously when we fail to deliver the best in service and accommodations. We'd like... More 

Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

While stationed in Duluth, our family of 5 went here several times. Each time the room was clean and spacious. The watermark was clean and a ton of fun. My only complaint is the Chlorine is very strong. We always staycationed with other family friends and great memories were made. Staff was great and there were activities let by them... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Edamanda, Thanks for choosing to staycation here at the Edge. I'm sorry about the chlorine smell and offer my apologies for any discomfort you experienced. I'm glad you were happy with other aspects of your visit and appreciate you including your positive comments. . We know how important it is to be able to spend quality time with family... More 

La Crosse, Wisconsin
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a perfect getaway for family fun in the middle of a cold winter. Clean hotel with very helpful staff and a big indoor water park that is enjoyable for both adults and children. Would also be a great place to visit any time of year because it is located in a beautiful scenic area with lots to do... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear ladyjane847, Thank you very much for your positive review about your recent stay with us. We are pleased to know that you and your children found everything you needed, and were happy with your room and the service you received during your stay. It is always gratifying to receive guest feedback especially when it is as positive as yours.... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The rooms were excellent we stayed in the main hotel with a balcony over looking the water park. Will choose a room like that again. Kids loved the bunk beds and there was a HD tv for each side of the room. Kids could walk out to the balcony and see the fun being had and we could put our... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Krollios, Thank you for making the time to write and submit a review of your experience at the Edgewater Hotel & Waterpark in Duluth. We are always interested to hear any comments our guests may have concerning our hotels. It’s people like you who validate our efforts in keeping our hotels at the highest standards of cleanliness, service and... More 

Cable, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago

The Edgewater is a good sized water park with activities for all ages. While the park and hotel are not new it seems to be well maintained and the prices are reasonable. In our experience the staff was friendly and efficient. Our grandchildren gave it a thumbs up!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Irv B, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service, facilities, amenities and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Edina, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

It sounded great to have a lake view balcony room...but it also means overlooking the very busy (noisy) main road along the shore. Aside from the traffic noise the room was cold - we had the heat set at 85 the entire time - thankfully the heating units are very quiet. And I gathered up towels from the fitness area... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear gwennethmn, Thank you for taking the time to write and submit comments about your recent stay with us. I am very sorry to learn of your discomfort and disappointment and offer my sincere apologies that we didn't do a better job of making you happy. It is our goal to provide our guests with the utmost in service, comfort,... More 

Winnipeg, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We had a lower level room in the "newer" section that is attached to the waterpark. The hotel was pretty much full when we stayed. There was a lot of noise in the hallway and with only one elevator, the waits were long at times. And you need the elevator to get to the lobby, the waterpark, breakfast, etc. -... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Deana H, I am truly sorry to learn of your disappointment with us during your recent stay and apologize for any discomfort you experienced here. Our goal is to provide all guests with excellent service and accommodations and we take it very seriously when find that we have fallen short. I will use your review in discussions and training... More 

Fargo, North Dakota
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Spent a week with my wife at this hotel while she was doing observations at the hospital (student OT observations). We spent 5 nights here at $79.99 per night which i felt was a very good price considering the massive waterpark and outdoor hot-tub. We are a little old for the waterpark, but we enjoyed being very close to downtown... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Ward B, Thank you very much for choosing our hotel and posting your nice review about your stay with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
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Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn
Hotel Style:
#13 Business Hotel in Duluth

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