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Edgewater Hotel & Waterpark

2400 London Road, Duluth, MN 55812
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1 room 1 guest
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Edgewater Hotel & Waterpark
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483 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Germantown, Wisconsin
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice water-park for a hotel, attentive lifeguards, well-maintained, clean. Also had outdoor pool. Room was clean, balcony over-looking lake. Hotel is pet-friendly. Pedestrian bridge from hotel over HWY 35 leads to Duluth Lake Walk, which is outstanding. Nice, but a little pricey for what it is.

Was this review helpful? Yes 1
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear DL11909, Thank you for making the time to write and submit a review of your experience at the Edgewater Hotel and Waterpark in Duluth. We are always interested to hear any comments our guests may have concerning our hotel. We are pleased to know you found everything you needed, and were happy with your room and the service you... More 

Bloomington, Minnesota, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed in the Tiki tower in a balcony room for an upgraded price. I don't know how this can be considered an upgrade, we may as well be sleeping on the highway. The noise is deafening. When the traffic finally calms down, you have to deal with the screaming children in the hallways and drunk men returning to their... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jennifer, Thank you for staying with us and sharing your review. We value your business and apologize for the discomfort and inconvenience you experienced as a result of noise levels. We want all our guests to be happy they decided to stay with us and to receive excellent service and accommodations. We take it very seriously when we fall... More 

Travelers are raving about these Duluth hotels

Eden Prairie, MN
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Overall the place was kind of grimy and worn. The option of bunk beds was fantastic tho and the pool area was fun for my kids. As an adult, not my favorite stay but I knew that going in based upon the reviews. Kids loved it. We had a room overlooking the pool area and it was LOUD. Hallways were... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Minnegrown, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that you did not fully enjoy your stay with us. Timely feedback from you and other valued guests is very important to us and is used in discussions to improve our operation. We want all our guests to enjoy their time... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk staff was pleasant, and check in was quick and painless. We had a Lakeview patio suite, which was spacious, clean, and nicely updated. The website said this room had a lake view, however, we were on the first floor and had a view of the hotel maintenence vehicles and the freeway, and just a sliver of Lake... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jaimielynn913, Thank you for taking the time to write a review about your recent stay with us. We really appreciate your feedback and are very sorry your room did not fully meet your needs. It is only with honest feedback from valued guests, such as yourself, that we can make changes and improvements to ensure a more enjoyable stay;... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

As many people mentioned this in an older hotel and it shows its age - especially the exterior - it doesn't have a lot of curb appeal. But the kids really loved it. We explored Duluth during the day and in the evening we enjoyed the waterpark with the kids. I was a bit surprised at the cost in the... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Sugarwookie, Thank you for choosing to stay at the Edgewater Hotel and Waterpark and for sharing your thoughts on your recent stay with us. I would like to sincerely apologize that the tax and Facility Fee were not explained to you during your reservation process. The Facility Fee is a fee similar to one a resort would charge; it... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We travel on a regular basis (4-6) days a month. I have never encountered a girl as rude as the person who checked us in SUPER N... O...V... A. Was and A+ jerk. Stay in canal park. The rudeness isn't worth the price. There is a hotel with a rooftop Jacuzzi. Perfect for the winter

Was this review helpful? Yes 1
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jen5540, I am truly sorry for the frustration and inconvenience you experienced and offer my sincerest apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We do want... More 

minneapolis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The staff was friendly, the lakeview balcony was clean and large enough for a couple with 2 kids. It is a bit expensive though so research your options. We went for 2 nights and spent many hours on the slides. I miss the continental breakfast, but we did have hot breakfast one morning and thought it was good, especially for... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear John H, Thank you for choosing to stay at the Edgewater Hotel and Waterpark and for posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and value your feedback. We appreciate your input, which is used when we evaluate our delivery of the guest experience. I hope you will... More 

Minnesota
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We really enjoyed our time. Received a free upgrade to a 2room lake view suite. That was great. My kids ages 10&6 loved the water park. It's on the small side, but for under 15 types, it's great. They also liked the simple outdoor pool. Arcade is pretty good sized. Kids liked the face painting also. Overall, good room, great... More 

Was this review helpful? Yes
StephanieEdge, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear dmknmk, Thank you very much for your positive review and recommendation of the Edgewater Hotel and Waterpark. We are pleased to know that you and your family found everything you needed, and were happy with your room and the service you received during your stay. It is always gratifying to receive guest feedback, and we are glad to hear... More 

Minneapolis, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

This is 2-3 old hotels converted into one. Waterpark is ok. Kids had fun but overall entire place is dirty and outdated. Good luck trying to get them to budge on prices. You walk forever to get to the breakfast and here's a pic of sand in the hot tub. This was common in several locations of the swimming area.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jacquelyn P, I am truly sorry for the frustration and inconvenience you experienced and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Amery, Wisconsin
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For the price that we paid for the rooms, they were extremely outdated and unclean. The waterpark was excellent and we had a great time here. If I were to do it again, I would just buy passes to the waterpark and find somewhere else to stay.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Matty_H_22, Thank you for staying with us and sharing your review. I'm sorry you did not get a good value here and apologize for the conditions you found. I am glad you were happy with the waterpark and look forward to serving you here again. Sincerely, Ken Jacobs Guest Relations More 

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