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All 31 Duluth hotels

Edgewater Hotel & Waterpark

2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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73%
Ranked #12 of 31 hotels in Duluth
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed today
Jen2015 Butternut, Wisconsin
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228 people have reviewed this hotel

Traveler rating
    92
    73
    30
    24
    9
See reviews for
145
17
4
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Butternut, Wisconsin
1 review
3 of 5 stars Reviewed today NEW

I am a returning customer and have been going to The Edge for a few years...never had any complaints or negative words until my last stay this passed weekend. First off, the breakfast change is thumbs down...not worth the money and not much choice to chose from esspecially for little ones. Second, the Easter egg hunt was a DISASTER!! Instead... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

Meh. Good thing Duluth is a great place.. this hotel wasn't. Outer rooms stink like, "old hotel" have to walk outside in the cold from the pool to your room...brrrr... the breakfast buffet is ridiculously over priced..I paid 40$ for my kids to eat cold cereal. Even the Apple juice was watered down.. the place was empty..obviously, word travels. The... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Aren M, I am truly sorry that you were so disappointed with us during your recent visit and offer my apologies for not delivering the great service, facilities and accommodations that we want all our guests to experience. There is no argument that there are design flaws here, and want you to know that we are looking at various... More

Minneapolis, Minnesota
1 review
2 of 5 stars Reviewed 6 days ago NEW

Checked into our room at 4:00p this past Sunday. We had a reservation in one of the Tiki rooms; when we entered the room we noticed there was a industrial sized bottle of Fabreeze left on the window sill of the room with the bunk beds. Not the safest item to leave in a room designed for kids...not to mention,... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear 870Tina2010, Thank you for taking the time to write and submit comments about your recent stay with us. I am very sorry to learn of the problems and frustration you encountered both in your room and the waterpark and hope you will accept my sincere apologies. We would like to learn more details and hope you will contact us... More

Northern Minnesota
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

We stay at the Edge annually and always have a blast! The rooms are great, and the water park area is perfect for all of my kids. We were VERY disappointed to find that there is no longer a continental breakfast. The hotel advertised "you asked, we answered. A better breakfast option." Really? I'd like to know who on earth... More

Was this review helpful? Yes 4
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear mngirl81, Thank you for your many visits and for posting your review. I'm sorry you are disappointed about the change to our breakfast and understand your position. We value your input and will keep it in mind as we continue to evaluate our operation. I'm glad you and your family are happy with the service and accommodations we provide,... More

Ashland, Wisconsin
1 review
1 of 5 stars Reviewed 2 weeks ago

Stay this past weekend at the edge and I have stayed at many waterpark before and this place is by far the worst. The hotel itself needs a whole entire makeover its very out dated. The whole hotel is dirty the hallways look like they don't get cleaned on a daily basis. The biggest joke is the breakfast. It is... More

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear jessicaj, I am very sorry you were so disappointed with us during your recent stay and offer my sincere apologies for any discomforts you experienced here. We'd like to learn more details about your stay and hope you will contact us via kenjacobs@zmchotels.com so we can connect with you personally. We value your feedback and hope you will give... More

Northern
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night in April 2014 on a Sunday night. We stayed in one of the Tiki Rooms (1 king bed with two sets of twin bunks and a pull out couch) that we decent in size but I would have to state it would be very tight with a maximum capacity of 8. We were able to check in... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear ZiggyT, Thank you for taking the time to share your candid comments about your recent stay with us. I'm sorry you found the bed uncomfortable and were disturbed by noise, and offer my apologies. I will use your review in discussions and training to improve our operation and make sure our maintenance team is diligent about replacing weather seals... More

Waterloo, Iowa
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I am writing in regards to my stay at the Edgewater hotel April 4, and 5 2014. first let me say that I can only afford one vacation a year, and this one we scheduled to coincide with my husbands birthday which was Saturday April 5.when I made my reservation on Orbitz.com I was not made aware that there was... More

Was this review helpful? Yes 10
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear sawiggley, I know we have been in touch with you personally and believe that we have resolved the issues you experienced while you and your family were here to your satisfaction. If that is not the case, please contact me directly via kenjacobs@zmchotels.com at your earliest convenience so we can make this right for you. Please accept our sincerest... More

Minnesota
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We took our family of 8 to this hotel for spring break. It was pricey, by the kids were really enjoying it. Nice room & clean. Our stay turned into disaster when our 20 month old suffered 1st & 2nd degree burns down her leg & had to be rushed to Urgent Care, after we went to pull open the... More

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Silvering03, I am truly sorry that we have not been in touch with you about this horrible incident, and have forwarded your contact info to our General Manager and Director of Guest Services for immediate attention. Guest safety and comfort are very important to us and we take these responsibilities very seriously. I understand your frustration and and disappointment... More

Maple Plain, Minnesota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our family's 2nd stay at Edgewater and we had another great experience! Both times we have stayed mid-week to A) save a little money and B) hope that it isn't as crowded. There were 4 adults and one child in our group so we opted for a 2-room suite and it worked for us VERY well and was... More

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Sadie K, Thanks for coming back to us and taking the time to post your great review and 5 star rating. We take a great deal of pride in our people and operations and endeavor to deliver a terrific experience to every guest. I'm glad you know you can count on us for a clean and comfortable stay and... More

Hibbing, Minnesota, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Edge. Bad experience, waited for over an hour for our room, when we were told it would be a few minutes. Decided after an hour to go to the front desk to check if ready, they said soon. We waited to head to waterpark thinking any minute our room would be ready, making grandson very... More

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Stephanie H, I am very sorry to that you were so disappointed in us during your recent stay with us and hope you will accept my apologies for the inconvenience and frustration you experienced during check in, and at breakfast. We'd like the opportunity to make amends and hope you will contact us via kenjacobs@zmchotels.com so we can continue... More

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Additional Information about Edgewater Hotel & Waterpark

Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Resort & Waterpark Hotel
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn
Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Duluth
Price Range (Based on Average Rates): $
Reservation Options:
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