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Edgewater Hotel & Waterpark

3.5 of 5 2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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Edgewater Hotel & Waterpark
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371 reviews from our community

Traveler rating
    138
    120
    58
    34
    21
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245
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ottawa, Ontario
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Although maybe not a top notch hotel or waterpark, it is still excellent in my book and well worth the value. Our room was a little warm and was difficult to get cooler, but we had a room with a view of the waterpark and no outside walls, so a little warm can be expected. The waterpark was a perfect... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear jnorman6, Thanks for choosing our hotel & waterpark and sharing your great review. I'm glad you and your children were able to relax and enjoy your time with us. We are proud to provide excellent service, facilities and accommodations at a reasonable price and pleased to know you found us to be a good value. We look forward to... More 

2 reviews
3 of 5 stars Reviewed 2 days ago NEW

The rooms could use some updating, but were clean. Check in for us was smooth this stay, but we have had wait times of over 20min to check in and the lobby was freezing cold that time. Very disappointed in the new Tiki Tom's Big Breakfast that you now pay for. Food was cold and less choices than when it... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Sarah S, Thanks for coming back and posting comments about your recent stay with us. We endeavor to give all our guests excellent service and accommodations and value feedback from all our guests. We appreciate your input which we use when we evaluate our delivery of the guest experience. I hope you will let us serve you here again.... More 

Minnesota
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

This place could be decent but failed on many levels. Check in was horrible. It took over 50 minutes to get through the line and then told the room wasn't ready. It was after 3pm plus I had been there for 3 hours already. Lots of other people were getting rooms. Their excuse is the computer randomly assigns rooms. Well... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Happycow1, I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. We do... More 

Brooklyn Park, Minnesota
1 review
5 of 5 stars Reviewed 4 days ago NEW

Checking in was very easy and everyone was very nice and helpful. We had tickets to ride the train to Bentleyville Lights! My kids loved the train and the waterpark. They did not want to leave at all.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear m0mmy2f0ur, Thanks for choosing us for your family vacation and for posting your nice review. I'm glad you like what and how we do things here and that you enjoyed your time with us. We appreciate your kind words and hope you will choose to stay with us again. Sincerely, Ken Jacobs Guest Relations More 

Zumbrota, Minnesota
Top Contributor
69 reviews 69 reviews
21 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Check in was very simple and fast. Room was excellent, got the family room, 2 dbl beds, 1 king and 2 baths, clean and nice view of lake. Waterpark was a blast. The restaurant inside it was good. The arcade went over big.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear tim m, Thank you very much for posting your terrific comments about your recent stay with us. We know how important it is to be able to spend quality time with family so you can bond and create new memories to be cherished for many years to come. I'm glad you were happy with the service and accommodations we... More 

Hurley, Wisconsin
Top Contributor
277 reviews 277 reviews
98 hotel reviews
162 helpful votes 162 helpful votes
5 of 5 stars Reviewed 1 week ago

It is very hard for me to give a place a perfect 10 but everything was perfect. The room was awesome. The water park was awesome. Check in was awesome. The kids had a wonderful time. We will be back again and again!!!!!!!!!!!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear DonandLisaFromUSA, Thank you very much for coming back to stay with us, and for taking the time to post your wonderful review. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more... More 

Deerwood, Minnesota
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The stay was what I expected. I knew they had taken away the complimentary breakfast when I booked on line. I really did not plan to use the waterpark and didn't. This was just a quick one night stay to do some Christmas shopping. They have pretty good senior rates. Front desk staff were friendly at both check in and... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear TamaraJP, Thanks for coming back to stay with us during your shopping trip, and for posting your comments. I'm glad you know you can count on us for a comfortable stay with great service, and we appreciate your compliments. We do have renovations and improvements planned for next year and I hope you will like the changes we make.... More 

Hopkins, Minnesota
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

We decided to do a quick 2 day getaway. My Husband, 19 year old Daughter and 14 year old Son. We drove to Gooseberry Falls and did some hiking and exploring on a beautiful fall day. We drove back to Duluth and stayed here. It was so nice and relaxing. My Husband and I enjoyed the outdoor hot tub. The... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear malone05, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

North Branch, Minnesota, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was great! The place was packed because of Bentelyville but the staff kept everything running very well! The lifeguards at the waterpark are very attentive and I felt they took their jobs very seriously. The room was clean and bigger than expected. The breakfast buffet wasn't gourmet, but for the price it was totally with it: three different... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Tina Z, Thanks for choosing our hotel during your recent road trip. Guest safety and comfort are our top priorities, and we take these responsibilities very seriously. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Grand Marais MN
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Our family loves The Edge. All of the employees are great--friendly and helpful at all times. The lifeguards are awesome. I'm sorry I didn't get his name, but the young man noticed our 6-year-old granddaughter having difficulty in the water and quickly got her out of the water. What could have made her afraid of the water for life (or... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear SilenceFamily, Thank you very much for writing and posting your awesome review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you back and serve you here again.... More 

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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
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Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn
Hotel Style:
#12 Business Hotel in Duluth

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