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Edgewater Hotel & Waterpark

3.5 of 5 2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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Edgewater Hotel & Waterpark
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391 reviews from our community

Traveler rating
    146
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    60
    38
    24
See reviews for
258
25
5
18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Francis, Minnesota
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We just returned from a 2 night stay at Edgewater and I cannot say enough about the hospitality of the staff. It is what sets it apart from the other water parks that we have stayed at in the past and what will bring us back in the future. We were traveling with 3 other families; 8 adults and 10... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear ronesack2001, Thanks for posting your great review about your recent stay with us. We are always very happy when a guest comments about the wonderful service they have received. I have shared your remarks with the team so they know what their efforts are recognized and appreciated. Thank you again for your kind words. I hope we can serve... More 

Thunder Bay, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This is a excellent hotel with a great waterpark and a lazy river flowing though the waterpark.great for families with children of all ages. Excellent rooms and great service .check in was very fast and easy. The breakfast at the hotel is very good. I have gone quite a few times with my wife and daughters and grandkids and will... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Clayton S, Thank you very much for your many visits and for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We... More 

Thunder Bay, Canada
Reviewer
5 reviews 5 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is in serious need of an update. We stay here quite frequently and unfortunately it seems to be going down hill quite fast. First off the water park really is great for the kids, they have a great time. It's a shame the rooms are in the condition they are in. During our last visit we had quite... More 

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear northern1983, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I hope... More 

Saint Paul, Minnesota
Top Contributor
57 reviews 57 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in was fast and easy. Plenty of parking. Our kids had a great time in the waterpark. Granted, it was winter, and very cold outside, but the air and water in the waterpark were FREEZING. The waterpark itself was fairly clean, and very well patrolled by lifeguards. As noted by a previous reviewer, we occasionally encountered tiny prices of... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear MissedMuskie, Thanks for staying with us and posting your candid comments. I'm glad you found us to be a good value and that we met your lodging needs. I'm sorry for the problems you encountered in the waterpark and offer my apologies for the discomfort you experienced. I hope you will give us another opportunity to regain your trust... More 

New Brighton, Minnesota
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed one night with 2 children under 5. They had a great time in the waterpark as did the adults in our group. The lifeguards take their job seriously. They all are very focused on making sure everyone is safe while in the waterpark. Our room was clean and spacious. We had a 1st floor room with a waterpark... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Pat F, Thank you very much for posting your excellent comments and 5 star rating. It’s guests like you that make our jobs of maintaining the highest standards of cleanliness, service and facilities very rewarding. We are very proud of our people and appreciate your recognition of jobs well done by our team. We look forward to welcoming you... More 

Cambridge, Minnesota, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The room was nice and clean, which is good because we (my self, husband and 5 kids) had to spend almost all of our time there. We were told the pool was just reopening the day we were to stay, but they did not tell us that the water and air would be the same temperature as Lake Superior in... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Nicole S, We're sorry to hear you didn't enjoy your time in the park. We work hard to keep it updated and are very happy with the product after our yearly shutdown. The pools turnover at the minimum 7-8 times a day (all water is filtered in and out of the pool....100% of the water) and no work was... More 

Rochester, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I brought my two teen Daughters up for a fun girls weekend and college scouting trip. When we arrived, the staff was pleasant and welcoming. That is the best that I can say for the Edgewater. I booked a "lakeview" room. The view of Lake Superior would have been lovely if it weren't for interstate 35 running in front of... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Paula A, I am very sorry to hear that you and your daughters were unhappy here recently. We value you as a guest, and I do want you to know that your concerns are our concerns! A member of our management team will be in touch with you shortly to discuss this further and make amends. I hope you... More 

Minneapolis, Minnesota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Edge for the first time this weekend as part of a swim team event in Duluth. We have stayed at two of the large waterparks in the Dells and actually found the Edge's smaller waterpark to be a lot more fun. As the last reviewer said, the water was cold when we got there but by... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jese116, Thank you very much for taking the time to write and post your detailed review about your recent experience at our hotel and waterpark. We know how important it is to be able to spend quality time with family so you can bond and create new memories to be cherished for many years to come. I'm glad you... More 

Stillwater, Minnesota
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have never been to a waterpark that was so cold. My 1 year old just cried if she was in the water at all. Both the air and water temps were frigid. We were told that the pool was just cleaned and it takes 5 days to warm up. I wish we were told this when we made reservations.... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear cmish54, I'm sorry for the cold water you encountered and apologize for the discomfort and inconvenience you experienced. I'm glad you were happy with other aspects of your stay and appreciate you including positive comments in your review. I hope you will reconsider and give us another opportunity to serve you and your family on a future visit. Sincerely,... More 

Monticello, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and I stayed 2 nights on a December weekend. They were booked solid but service was fantastic during check-in. We booked the Bentleyville package and with that included tickets to ride the train right from Edgewater to the lights, walk through, and get a train ride back in time to do some swimming- couldn't have been easier! The... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear ljfeier, Thank you very much for coming back to stay with us and for posting your fantastic review. Everyone here enjoys delivering a higher quality guest experience than our competitors and I'm glad you were happy with our performance. I'll share your comments with our team so they know their efforts are appreciated. I hope we can welcome you... More 

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Additional Information about Edgewater Hotel & Waterpark

Address: 2400 London Road, Duluth, MN 55812
Location: United States > Minnesota > Duluth
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Edgewater Hotel & Waterpark 3.5*
Number of rooms: 232
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TripAdvisor is proud to partner with Travelocity, Expedia, TravelClick, Hotels.com and TripOnline SA so you can book your Edgewater Hotel & Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Edgewater Resort And Waterpark
Edgewater Resort & Waterpark Hotel Duluth
Edgewater Hotel Waterpark
Duluth Edgewater
Edgewater Hotel Duluth
Best Western Edgewater Duluth Mn
Hotel Style:
#13 Business Hotel in Duluth

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