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Edgewater Hotel & Waterpark

2400 London Road, Duluth, MN 55812
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Best prices for: 1 room 1 guest
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Edgewater Hotel & Waterpark
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Edgewater Hotel & Waterpark
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412 reviews from our community

Traveler rating
    151
    131
    63
    41
    26
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273
26
6
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (161)
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  • All months
    (412)
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    (104)
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Thunder Bay, Canada
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Our stay was great. Friendly, helpful staff. Room was clean - we stayed in a queen Lakeview patio. Surprisingly quiet - we slept well. Patio was a bonus - great sunrise pics, but that meant being in the basement. Not awful but one side of the hall is all maintenance and housekeeping, and also the elevators are brutally slow. They... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Shawna13islucky, Thanks for staying with us again, and for posting your review. I sincerely apologize for the problems you encountered during your experience with us. We are currently taking action in order to ensure the quality of our breakfast is maintained at an exceptional level. I'm glad you and your family enjoyed other aspects of your stay and appreciate... More 

Bloomington, Minnesota
Contributor
13 reviews 13 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel is in need of a major facelift. Dirty, dated and difficult to get around once in the door. The layout of our room wasn't good either--Two bed room suite with two bathrooms (bathrooms right across from each other in such a small space is a waste of space). We were hoping for a living space separate from the... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear pols0019, Thank you for staying with us and posting your candid comments. I am truly sorry for the disappointment and discomfort you experienced here and offer my sincere apologies that we didn't do a better job of demonstrating our commitment to guest satisfaction. We want all our guests to enjoy their time here and take it very seriously when... More 

Cotton MN
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the only water park in Duluth so for parents in need of a winter reprieve for the kids it is great. I have been to several water parks in the Dells and the Mall of America and Florida. This is certainly not as big as most but it is clean and has a nice variety of attractions for... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Mark1539, Thanks for choosing our hotel & waterpark and sharing your nice review. We are glad you and your family enjoyed your time here and appreciate your compliments. We're pleased to know you found us to be a good value. I hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stay at the Edgewater about every other month and always have fun . very nice hot tub with waterfalls going into it . i love the location for day trips to furter north or just to canal park . the staff has always been great to us and we typically have the buffet breakfast when available.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear jamderson, Thank you very much for sharing your comments about your many visits with us. You, and guests like you, make our jobs of providing the best in service, accommodations, amenities and facilities very rewarding. We really appreciate your compliments and look forward to serving you and your family here many more times. Sincerely, Ken Jacobs Guest Relations More 

Chisholm, Minnesota
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The room was a suite on the lake side of the facility. Beautiful view of Lake Superior and the sunrise was spectacular. The entire family had a blast at the waterpark. Staff was friendly and helpful. We were there for just one night.

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Pam55719, Thank you very much for posting your comments about your recent stay with us. We know how important it is to be able to spend quality time with family so you can bond and create new memories to be cherished for many years to come. I'm glad you were happy with the service and accommodations we provide and... More 

Elk River
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Family and I went and had a very good time in the water park. The little kids love the kids area at the waterpark. The lazy river is really lazy. Water slides are a short wait. The rooms were clean and that says something for all the kids they get and we watch hotel impossible so we look for things... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear avashock, Thanks so much for sharing your comments about your recent stay with us. We strive to give all our guests the best in service and accommodations and are glad to know you enjoyed your time here. We appreciate your compliments and hope you will let us serve you here again. Sincerely, Ken Jacobs Guest Relations More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at the Edgewater Water Park & Hotel. We had a very enjoyable time it was very close to downtown. It was very nice they allowed us to bring our family dog. The staff and the accommodations were wonderful, and we will definitely recommend it to our friends and family and we will be back again!

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Shaggy3319, Thanks for posting your great review about our hotel. We're very happy you like us and what we do here. It’s fun for us too, when our guests travel with their four legged furry family members, and we get to meet and make friends with them. We appreciate your business and hope to see you here again. Sincerely,... More 

Gilbert, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

So, let me start this out by saying that this place has changed a lot, for starters they took out half of the good stuff like the tshirts and many other items to put in a coffee shop and it's not even Starbucks, next you half to pay for breakfast now and it's not a buffet anymore, after that if... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Jordan E, I am truly sorry for all the frustration and hassle we caused you and offer my sincere apologies that we didn't do a better job of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I... More 

St. Paul, Minnesota
Reviewer
5 reviews 5 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the edge water park a few times. Every time I think they make some nice updates and changes. I actually really liked the new hot breakfast for a small charge. I really enjoyed the new coffee shop in the lobby that has espresso drinks. The pool is fun, great view of lake superior and great value.... More 

Was this review helpful? Yes 1
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Vanessa MN, Thank you very much for choosing our hotel and posting your nice review and rating about your stays with us. We value all guest feedback and it is always gratifying when it is as positive as yours. We look forward to and welcome the opportunity to serve you again. Sincerely, Ken Jacobs Guest Relations More 

Rochester, Minnesota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Check in time was 3 pm, room was not ready until 4:15, was suppose to have a room with a balcony but instead was given a room in the basement with a patio(where all the mechanical/maintenance/housekeeping stuff is). The door to the patio is not properly sealed, cold air blowing in all night and the paper thin blankets did not... More 

Was this review helpful? Yes 2
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear alrad59, I am very sorry to hear that you were unhappy here recently. We value you as a guest, and I do want you to know that your concerns are our concerns! A member of our management team has been in touch with you to discuss this further and make amends. If this is not the case, please contact... More 

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Waterpark View Suite Tiki Tower (43)

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