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Edgewater Hotel & Waterpark

2400 London Road, Duluth, MN 55812
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Edgewater Hotel & Waterpark
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463 Reviews from our TripAdvisor Community

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Traveler rating
    162
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    33
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313
28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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Waite Park, Minnesota
1 review
1 of 5 stars Reviewed yesterday NEW

Once again, I was highly disappointed in the Edge. The water park is the same as it has been for years. Which is fine, but the condition of the rooms along with service continues to go down hill. door to the room needed to be forced open, door handle was noticeably broken, even the sight glass was falling out of... More 

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Dubuque, Iowa
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here for a hockey tournament with our two kids. The rooms need to be updated and were disappointed in the price you pay. Bathroom was tiny. We did not eat breakfast here as there was a great place in town for that (Uncle Louis or something like that). Our room was located in a spot (far from lobby)... More 

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West Fargo
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW

We had a wonderful time. They had so many activities it was a great surprise. The kids loved the water park, mini golf, and the arcade. The staff was fun and helpful. We stayed in the older side but the room was large and had 2 bathrooms so it was perfect for the short amount of time we were in... More 

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4 of 5 stars Reviewed 3 days ago NEW

The hotel was very near attractions and parks in Duluth. It was nice to use the waterpark at the end of the day exploring! The Tiki grill in the waterpark and also the breakfast buffet were very reasonable in price and the kids loved the food. Waterpark staff regularly tested water and seemed pretty diligent. All of the staff throughout... More 

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Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

The views are breath taking!!! However the hotel could use some serious updating in the sound proofing and the AC in the rooms that over look the waterpark. We had our AC set as cold as it could be and it barely cooled the room, you can also hear EVERYTHING in the hallway. The staff is wonderful!!! We would sooo... More 

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Owatonna
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Edgewater offers a lot for families. The inside water park is pretty standard, with slides, kiddie area, lazy river, etc. What's nice for summer, though, is that there's a decent-sized pool and hot tub outside, as well as a playground and mini golf. They also have a fire pit for the evenings and have activities around that. Smores, etc.... More 

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KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear Brenda D, Thanks so much for sharing your comments about your recent stay with us. I'm glad that we were able to accommodate your family group, and that you were pleased with the amenities, service and accommodations here. We endeavor to deliver an excellent guest experience to every guest, and we appreciate your compliments. I hope you will let... More 

1 of 5 stars Reviewed 1 week ago

This hotel has gone down in the years but up in price..I checked in to find out I got a free room upgrade from a queen Lakeview to a king with 2 double beds....my lake view was weeds...no a/c....was told once one goes down its like a dominoe effect...black crap in sink stopper...and pool area for little kids closed down... More 

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KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear steph g, I am truly sorry you were disappointed with us and apologize for all the frustration and hassle we caused. It is clear we were not operating up to our usual standards of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and... More 

Minneapolis, Minnesota
Level Contributor
47 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

This landmark hotel has been around for a while, its two prime attractions being easy access to both the North Shore and Duluth, plus the indoor waterpark. They do allow dogs but there is a surcharge. Lots of parking, but you might have to walk a bit in order to get to your room. Both the reservations department and front... More 

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KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear mobile_concierge, Thanks so much for returning to us and for sharing your comments. It’s guests like you that make our jobs of providing excellent service and accommodations very rewarding. I'm sorry about the trash in the halls and pet play area, and apologize for the inconvenience and disappointment you experienced. We really appreciate your recommendation and look forward to... More 

Oak Grove, Minnesota
1 of 5 stars Reviewed 1 week ago

I stayed as part of a group for a golf event. In the first room in the older section my roommate and I were given, the air conditioner would not work. This was on a Sunday, early evening. When we called, we were told someone would come to see about it, even though they were very busy. Duluth has great... More 

Was this review helpful? Yes
KenJacobs, Guest Relations Manager at Edgewater Hotel & Waterpark, responded to this review

Dear LinksKat, Thank you for staying with us and sharing your review. I'm sorry you were disappointed and offer my apologies for the discomfort and inconvenience you experienced. We'd like the opportunity to make this right and hope you will contact me via kenjacobs@zmchotels.com so we can discuss this personally. I hope we can demonstrate our commitment to your satisfaction.... More 

Byron, Minnesota
1 review
5 of 5 stars Reviewed 1 week ago

We had a great room with a view of Lake Superior. The staff was so helpful and very friendly too. The room was clean, the waterpark was amazing! We were able to get any extras we asked for. My only comment to improvment would be the blanket on the bed was a little hard.

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